Flick Enterprises Inc

Square is sorry to inform you that Square is deactivating your account. Square reviewed your account and found that your business is prohibited by Section 3 of the Payment Terms and/or Section 4 of the General Terms, which means Square cannot accept payments related to your business.
Square regrets...

that, starting today, you will no longer be able to process transactions using Square.
Your outstanding Square balance will be paid out per our normal payment schedule.
Square appreciates your having chosen Square and apologize for any inconvenience this may cause.
Sincerely,
Square Compliance Team
This is a non-commercial message sent to you by Square, Inc.
Email preferences: Please note that you may receive non-commercial email in accordance with your Square Seller Agreement, whether or not you elect to receive promotional email.
FAQ: If you have any questions about Square, please see our help center at: https://squareup.com/help
Privacy and security: Keeping your personal information secure is one of our most important responsibilities. For an explanation of how Square protects your personal information, please visit the Square website to read our Privacy Policy.

Square spoke to you on 3/15/** and advised you to relink your bank account information. Please refer to the latest email correspondence between you and Square with additional questions.

Square has received this feedback and will forward it though to Square's development team to be aware of this issue.

Initial Business Response /* (1000, 5, 2015/08/19) */
Hello,
Upon further review, a member of Square's Account Services team reviewed your account and elected to terminate the account in accordance with Article 42 of the Square Seller Agreement: "We may terminate this Agreement and close your...

Square Account for any reason or no reason at any time upon notice to you. We may also suspend the Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct."
Article 43 further states that: "We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the Services. Any termination of this Agreement does not relieve you of any obligations to pay any Fees or costs accrued prior to the termination and any other amounts owed by you to us as provided in this Agreement."
The decision to deactivate your account is final. Any funds currently in your account will be held for 90 days from the date of the deactivation. If you do not wish to wait the 90 days, you may issue a refund at any time within 60 days of the date of the transaction. To learn more about issuing refunds, please reference this article found on the online Help Center: https://help.squareup.com/customer/portal/articles/XXXXXX-how-do-i-process-a-ref...⇄ /> For security purposes, Square cannot disclose further details regarding the reason for account deactivation.

Square is sorry to inform you that Square has deactivated your account. Square reviewed your account and found a persistent pattern of transactions generally associated with high-risk activity. Square regrets that, starting from the date of your deactivation notice, you will no longer be able to...

process transactions using Square. Due to the unusual or high risk activity associated with your account, your outstanding Square balance will be reserved for up to 180 days (but no less than 150 days), unless circumstances require that Square extend this reserve period. If you do not want Square to reserve your funds, you may refund the payment back to the cardholder account.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Complaint: [redacted]I am rejecting this response because: I was told the same thing when I contacted them the first time. It has been a couple weeks since the incident and the money has STILL not shown up in the recipient's account. We gave customer support the last 4 digits of his debit card like requested, but have not heard anything back yet. The issue has not been resolved. Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because I have not yet received my payment. Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because: Your message states that the hold was lifted and the $ will be deposited into my bank within 2 bus days...IT HAS BEEN NEARLY 40 DAYS AND NO DEPOSITS HAVE BEEN MADE TO MY ACCOUNT.  PLEASE SEND THE FUNDS TOTALING [redacted] TO MY LINKED BANK ACCOUNTSincerely,[redacted]

Hello,
Per email correspondence we received by you on March 11, it appears you were able to locate the funds. Please let us know if this issue is still current for you.

Initial Business Response /* (1000, 10, 2015/09/28) */
Hello,
Square was unable to locate a Square account associated with this name and email address. If you could provide the name and email address on the account of which you are inquiring, Square can further assist you.

Please refer to email from 4/15/20** that states:
Hi Yael,
Thanks for reaching out! My name is Michael and I’m more than happy to help you. I want to apologize for the delay in getting back to you, we have experienced a higher volume of emails lately. Now that we are talking directly I’ll be able...

to help you much quicker.
Square can send you your money as soon as you’ve linked a checking or savings account. This can be a personal or business account, but it must be a transactional bank account to support refunds or chargebacks. Unfortunately, Square can’t deposit to pre-paid bank cards or online-only accounts.
To link a bank account, follow these steps:
Sign in to Account&Settings in your online Square Dashboard.
Add the requested bank account information. It’s good to note that your account and routing numbers are usually listed at the bottom of your checks. Some credit unions use electronic account numbers for deposits from Square ( ACH transactions), which can be different than the account number on your checks. You’ll want to confirm with your credit union that you’re using the correct account number.
Click Verify Account.
The verification process can take up to 5 business days. We’ll deposit $0.49 to your account and then withdraw the $0.49 back to make sure we can communicate with your bank. As a heads up, make sure you have at least $1.00 in your bank account to prevent your bank verification from failing due to insufficient funds. You can check your verification status anytime from your online dashboard.
Once your bank account has verified, your deposits will be sent according to your deposit schedule. If you’d like, you can learn more about Square’s different deposit schedules in our Support Center.

Hello,
The sender of this payment disputed the charge with their bank, who initiated a chargeback on the payment.
A chargeback occurs when a cardholder contacts their bank and asks that a payment be reversed.When a cardholder initiates a payment dispute, the card issuer requires that the recipient...

return the funds for that payment to the sender. If this is your first dispute, Square will protect you by challenging it automatically on your behalf. If Square is unable to win this dispute, the full amount will be debited from your Cash app, which may result in a negative Cash balance. If this occurs, any new payments will be used to cover the negative Cash balance resulting from the dispute.Please note payment disputes typically take up to 90 days to resolve.We will be in touch once an official resolution is available.Please note Square reserves the right to recover funds for disputed transactions. Excessive disputes may lead to termination of services.To learn more, please visit Square’s Cash Terms of Service and Payment Terms.If you have any additional questions, don’t hesitate to ask. I’m happy to help."

Square is sorry to inform you that Square is deactivating your account. Square reviewed your account and found a persistent pattern of transactions generally associated with high-risk activity.Square regrets that, starting today, you will no longer be able to process transactions using Square. Due...

to the unusual or high risk activity associated with your account, your outstanding Square balance will be reserved for up to 180 days (but no less than 150 days), unless circumstances require that Square extend this reserve period. If you do not want Square to reserve your funds, you may refund the payment back to the cardholder account.Square Compliance TeamThis is a non-commercial message sent to you by Square, Inc.Email preferences: Please note that you may receive non-commercial email in accordance with your Square Seller Agreement, whether or not you elect to receive promotional email.FAQ: If you have any questions about Square, please see our help center at: https://squareup.com/helpPrivacy and security: Keeping your personal information secure is one of our most important responsibilities. For an explanation of how Square protects your personal information, please visit the Square website to read our Privacy Policy.

Square reviewed your account and found that your business is prohibited by Section 3 of the Payment Terms and/or Section 4 of the General Terms, which means Square cannot accept payments related to your business. Square regrets that, starting from the date of your deactivation notice, you will no longer be able to process transactions using Square. Any funds currently in your account will be held for 90 days from the date of deactivation before being released to your linked bank account. If you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment. (Please note that Square will refund all the fees for refunded payments.) Refunds are available within 120 days of the original payment.

Hello, Square is more than happy to work with you over email to resolve the issues you are experiencing but as stated in previous emails, Square is unable to offer you phone support going forward. Square is still waiting on an update related to your missing deposit from [redacted]. As soon as Square...

has an update Square will reach out to you.

Please refer to the following email sent on October 24:Hello [redacted], We're sorry to inform you that we are deactivating your account. We reviewed your account and found transaction types prohibited by Section 35 of the Payment Terms. We regret that, starting today, you will no longer be able to process transactions using Square. Due to the unusual or high risk activity associated with your account, your outstanding Square balance will be reserved for up to 180 days (but no less than 90 days), unless circumstances require that we extend this reserve period. If you do not want us to reserve your funds, you may refund the payment back to the cardholder account. We appreciate your having chosen Square and apologize for any inconvenience this may cause. Sincerely, Square Compliance TeamThis is a non-commercial message sent to you by Square, Inc.Email preferences: Please note that you may receive non-commercial email in accordance with your Square Seller Agreement, whether or not you elect to receive promotional email.FAQ: If you have any questions about Square, please see our help center at: https://squareup.com/helpPrivacy and security: Keeping your personal information secure is one of our most important responsibilities. For an explanation of how Square protects your personal information, please visit the Square website to read our Privacy Policy.

Initial Business Response /* (1000, 5, 2015/09/22) */
Hello,
Square was unable to locate a Square account associated with this name and email address. If you could provide the name and email address on the account of which you are inquiring, Square can further assist you.
Initial Consumer...

Rebuttal /* (2000, 7, 2015/09/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
[redacted]
[redacted]@gmail.com
Final Business Response /* (4000, 10, 2015/10/07) */
Hello,
Upon further investigation, a member of Square's Compliance team reviewed your account and elected to terminate the account in accordance with Article 42 of the Square Seller Agreement.
Article 43 further states that: "We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the Services. Any termination of this Agreement does not relieve you of any obligations to pay any Fees or costs accrued prior to the termination and any other amounts owed by you to us as provided in this Agreement."
The decision to deactivate your account is final. For security purposes, Square cannot disclose further details regarding the reason for account deactivation.
Final Consumer Response /* (4200, 14, 2015/10/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I want to be reimbursed

Initial Business Response /* (1000, 5, 2015/11/04) */
Hello,
Upon further investigation, a member of Square's Account Services team reviewed your account and elected to terminate the account in accordance with Article 42 of the Square Seller Agreement: "We may terminate this Agreement and close...

your Square Account for any reason or no reason at any time upon notice to you. We may also suspend the Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct."
Article 43 further states that: "We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the Services. Any termination of this Agreement does not relieve you of any obligations to pay any Fees or costs accrued prior to the termination and any other amounts owed by you to us as provided in this Agreement."
The decision to deactivate your account is final. For security purposes, Square cannot disclose further details regarding the reason for account deactivation.

Complaint: [redacted]I am rejecting this response because:
This is not the case. There was only one incomplete...

request prior to the request to send the $[redacted]. There is still not over $[redacted] in one week of exchanges in/ out or combined. This is false and wrong. This also still does not address why it has been a full week and my email to the company was not returned or my concerns addressed. I have asked several times for someone to contact me directly. Again, showing no respect or no regard for me, my money or my finances. Sincerely,[redacted]