Flowers by Amy

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedThey emailed meGetting a refundThank you for your helpMuch appreciated Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedWhile I have yet to receive a phone call, email or contact in any way, Amy's Florist has reimbursed my money Regards, [redacted]

The complaint has been resolvedThank you for your help [redacted]

Thank you very much for your assistance in this matter
I have received a full refund of the amount in question--for me this issue is closedHowever, considering that this "business" seems to be set up simply to steal from unwary customers, I feel that warnings about them should appear on your
website
Thank you again for you help, it is really appreciated
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint
resolved. Amy Flowers just settled our issues by refunding my account for the Full Amount! This took placed on May 21, at 2:09am the amount refunded $Thanks Revdex.com for making things better
Regards,
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint
resolved.Thank you for your assistance on the above referenced complaint. The company has issued me a refund
Regards,
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint...

resolved. They emailed me. Getting a refund. Thank you for your help. Much appreciated. 
Regards,
[redacted]

The complaint has been resolved. Thank you for your help
[redacted]

Hello,
 
This note is to update the status of case ID [redacted]. The item we ordered from Amy Florist was delivered but it was not the item we selected. I placed the order on Oct. 27, 2014 and called them at [redacted] to confirm the order as well as for it to be delivered the morning of...

Oct. 29th but I got a automated machine and no return call. I called approximately 3 times on the 28th and then called again, at least 6 times the morning of 10/29 the day the item was suppose to be delivered and same results automated machine and not return call. . The item I did not order was delivered on Oct. 29th late afternoon. I sent them an email to [redacted] (which is on their website) and I received no reply and no call. I have attached the a file with a photo of what we order ([redacted] - [redacted] along with the photo of what was delivered (this item is not even close to what we wanted).
 
I'm requesting a full refund of this order. The President of the company is embarrassed and humiliated. The item literally has a rope tied around the neck of the [redacted], which is then tied to a vase with weird looking flowers.
 
Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint...

resolved.
Regards,
[redacted]Amy Florist has provided me a full refund of my purchase. Thank you for your assistance in this matter.---------- Forwarded message ----------From: <[email protected]>Date: Tue, Feb 17, 2015 at 12:25 PMSubject: Re: You have a new message from the Revdex.comTo: "[email protected]" <[email protected]>Amy Florist has provided me a full refund of my purchase. Thank you for your assistance in this matter.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint...

resolved. While I have yet to receive a phone call, email or contact in any way, Amy's Florist has reimbursed my money.
Regards,
[redacted]

Review: I ordered Valentine's Day Flowers to be delivered from this company. The sent the order to a local florist . That florist dropped and destroyed my flowers. When I asked for a replacement they sent out the wrong bouquet out. When I called back for another replacement they told me the were out of the flowers I ordered. So I asked for a refund , the local florist told me all refunds have to come from Amy's. I called Amy's and was told that every time the local florist sends a bouquet they have to pay them $15 so she could credit me $10 for my $62.38 order. I explained to her that I shouldn't be punished for a mistake that I didn't make . She then told me that I should be happy because the roses I ordered where on special and hung up on me.Desired Settlement: I would love for my fiance to receive the flowers that I ordered and to receive a full refund for the continued issues and rude costumer service.

Review: I placed an order No: [redacted] on 5/28/2014. (Flowers, balloon, and chocolate) High School graduation gift for my niece through this company website (amyflorist.com) , in the amount of $77.66 to be delivery on the same day, the time of the order was approximately about 10:30 AM their required 3: pm PST it happen that Im currently in PST as well my brother was waiting till 6: pm and the delivery never arrived not yesterday or today, today on 5/29/2014, my brother called me to advised me that my nieces present was never delivery, I called the merchant to follow up and I was given the running around version, when I informed the merchant that I will call the credit card to cancelled the transaction and report their business to the Revdex.com he replied that he just dont care.Desired Settlement: American Express has been notified and they will follow up with the merchant, they will also credit my account, my report is with the purpose of warning other about this business poor practice and unpleasant experience.

Review: I placed an order through the Amy Florist website for a delivery of flowers (order #[redacted])to be made the same day. When the flowers hadn't been delivered by 4 in the afternoon I started trying to reach them by phone. The phone was never answered and only went to a voicemail account. After 5 in the evening the status of delivery was listed as complete. The following morning there were no flowers that had come the evening before. I tried again to contact Amy Florist and had to leave a message on their voicemail system. They charged my bank account for the full order. Once I looked online, I should have read the reviews first. It seems that I am NOT the first person to be duped by this company.Desired Settlement: I've made a note on my bank's website asking that they do not send the funds to Amy Florist but I may have been too late. I want my money back and I'd like someone to investigate as to whether or not this even a legit company at all.

Review: This business is masquerading as a local business, but is instead an online business that "sources out" its jobs to businesses in the area for which you are looking for service. When you Google "Florist + whatever city you are looking for", this business comes up in the searches, leading you to believe that you have reached a business in that particular city, when instead they are a business in California, but you have to hunt through their site to find that info. They claim on their main page that they are a "local business". So, you pick the flower arrangement that you like on their site, but then when you get to the funeral, or you hear from the person who the flowers were going to, you find a card that reads some other Florist name because they "outsource" their orders to florists that are within the area of the city that you want the flowers to go to. In our case, the flowers came from a florist 30 miles away from the city we needed the flowers for. Now, let me explain that the flowers did, indeed get there. When you read the online reviews for this florist (which I wish to God that I had had the time to do before I ordered), you will see that hundreds of people are NOT getting flowers delivered, so I guess you could say we were lucky. However, our arrangement, although in the correct shape like the picture showed, had bunches of colors in it that were not supposed to be there. For a funeral, the flowers that were delivered from the OTHER flower shop nearby looked more like an Easter arrangement, and was quite disappointing, although the flowers themselves were in nice shape. So I am filing this complaint not only for myself but for the other people who are leaving horrible reviews online, but they are not aware of your service. This business needs to be stopped. Please take the time to checkout how the searches lead you to this shop. The city we needed a florist for was Michigan City, Indiana. They also come up for St. Joseph, MI and Benton HarborDesired Settlement: I do not want a monetary settlement. I just want this info to be received by you and I am hoping that other people will continue to report them. Would love to hear from you to see if there is any way that these fraudulent business practices can be stopped. They are ripping people off by not delivering flowers, they are charging credit cards wrong, they are not refunding people, and many other things that can be seen by searching "Reviews Amy Florist".

Review: Never received the plant that was ordered. I contacted Amy Florist and they said they would contact me by email about what happened to the delivery.Have not heard from them. Order number [redacted]Desired Settlement: Since plant was not delivered want my account credited for the amount$57.18.

Review: I ordered flowers for my aunt's 60th birthday at 7:36 am on March 12. Website says same day delivery if ordered by 3:30 pm. I filled out card to go with it. NO Delivery was made as of today (March 17) and the charge was put through on my card on March 12 for $43.14. I have left at least 10 messages and 6 emails. no response. I did reach a person named [redacted] last Friday and he said he'd check into it and I would hear back via email. I have heard nothing yet. I want a refund of $43.14 and have learned never to do business with a company like this again.Desired Settlement: I want a refund to my credit card in the amount of $43.14

Review: I ordered flowers for Mother's Day on May 9, 2015 to be delivered Mother's Day May 10th, 2015 the flowers never arrived. I emailed Amy Florist and have got no response, I called Amy Florist, no one picks up the phone and voice mail messages have not been returned. I paid -- get this -- $94.97 and my account has been charged that amount by Amy Florist. Looking at the reviews on YELP I am sure this place should be shut down. I want my money back and I want these business owners to be sanctioned.Desired Settlement: I want every penny of my money back.

I am so sorry I didn't check Revdex.com before placing my order. I had the same experience - ordered flowers for my sister's birthday; the evening of delivery date I received the updated status message that I would be receiving full refund in 5-7 days. Thanks Amy Florist for NOTHING!!!

Review: I ordered a vase of flowers online from Flowers By Amy. This vase was called Simply Sensational which stated online that this vase would include 21 varieties of flowers of every color of the rainbow. I had this sent to my cousin who is ill to cheer her up. When she received the vase of flowers she contacted me to thank me and also sent a picture. I could not even believe what was delivered. She received a vase of flowers that only had 3 pink carnations and the rest were around 10 white flowers. This was not what I ordered and paid for. The cost of the flowers was $90.66 with shipping and tax. I contacted Flowers by Amy at their email address three different times and they have not responded. I even emailed them a picture of the flowers that were received.Desired Settlement: I would like to be refunded the $90.66 I paid for these flowers as the flowers that were received were not what I ordered and paid for.