FMR

Dear Ms***, FMR has been contracted to collect on debt attached to your nameDocumentation regarding your account with our office was sent to [redacted] @***.com as per your request on 7/28/The information provided to our office was provided to you in said documentation FMR will honor your request not be contacted by this business againWe apologize for the inconvenienceRegards, Nick W

FMR left a message saying they where looking for me saying I owed two payday loansThe total of $on June I called the next day and said I didn't owe any payday loans and told them why was I not notified before in a letterI asked for the date and name of the companies and I told her Geneva to send me an email so I could show my lawyer and contact these peopleShe said she did not have that information and would have to talk to administrationI did not receive any emailI got a message again on June stating email was sent on June and did receive anything I looked in spam mail alsoI called back and spoke to a man asking if they were licensed and bonded and became very rude and upset and said they didI hAve yet to receive proof of this so called payday loanThey are a scam they said this happen in I don't want these people calling me leaving messages and harassing meI want this so called claim goneThey are scammers and fraud

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me YOUR contact information is on the sheet but NOT my "creditor" you still fail to provide sufficient information for the company that has contracted you to collect money from meFAKE!! Regards, [redacted] ***

Dear Ms [redacted] , "This Business has called my phone repeatedly for about six months now." - The file that your number was associated with was placed with our office on 07/18/Prior to that FMR has never attempted to contract you for any reason'they have left up to voice mails in one day.' - We have software built in to our phone systems that prevents a number from being called more than once per dayFMR respectfully disagrees with most of your complaint and believe you may have mistaken us with another companyYour number has been removed from our system and you will receive no further communication from this officeRegardsNick W

Provided that I, or anyone I am associated with, don't hear from anyone or anything associated with the business or supposed account, this resolution is satisfactory to me Regards, [redacted] ***

Dear Mr [redacted] , FMR was contracted to collect on a debt attached to your nameYour account has been documented disputed and all collection efforts have permanently ceased as of 12-02-FMR would like to apologize for the inconvenience and delay in responseWe are working diligently to explore new contract options to avoid issues like this in the futureRegards, Nick W

Dear Mr [redacted] , FMR contacted you regarding delinquent accounts that have been placed with us for the purpose of collectionYour identity is validated solely due to federal law requiring us to do so before providing personal information over the telephoneThe allegation "trying to take my identity" is untrueAfter reviewing the call, you were extremely rude to the representative you spoke with from the start of the call until she had to terminate the call because of your use of vulgarity and unwillingness to cooperateWhen asked what happened as far as repayment of the accounts in question, your reply was " I didn't want to pay them back"FMR has made the decision to close your account and discontinue collection effortsYou will receive no further communication from this officeRegards, Nick W

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The call DID take place and was extremely rudeYou DO NOT call my phone and call me a liarThere were more people that said the same [redacted] their number There are plenty of people that can verify thisI would appreciate it if this business would be shut down, they are a scam!!! I will go higher if nothing is done Regards, [redacted]

Dear Ms [redacted] , Your account was placed with this office for collectionWe have reached out for the original documentation with no resultsWith that said, FMR has made the decision to close the account and permanently discontinue all collection activityFMR would like to apologize for any inconvenienceRegards, [redacted] ***

Dear Ms***, FMR has been contracted to collect on a debt attached to your nameFMR would like to apologize for any inconvenienceAfter reviewing the phone call, we have determined at no point was bank fraud said to you regarding the debtThe representative you spoke with for some reason was having a hard time understanding your simple request, and again, we would like to apologize for that That representative has been suspended without pay and submitted to continued trainingYour account has been documented disputed/identity theft and closedYou will not be contacted againRegards, Nick W

Dear Ms [redacted] , FMR has been contracted to handle a personal business matter attached your name It has been determined that you have not been into contact with anyone in this office and would not have any way of knowing what this matter was pertaining toWe have not refused to provide any information to you because we have not spoken with youIt seems that you may be referring to a conversation that you had with a different companyAt this time we have made the decision to discontinue all communicationYou will not receive any further calls from this officeRegards, Nick W

Dear Ms [redacted] , Closed with monetary relief is stating that the account is closed and nothing is owedThere will be no further collection effortsRegards, Nick W

Dear Ms***, FMR would like to apologize for any inconvenienceYour account was showing as valid, upon further research the date field was formatted incorrectly on the account which was not catching your bankruptcyYour account has been placed in the proper status and you will receive no further communicationRegards, Nick W

Dear Ms***, You spoke with a representative of FMR on 04/26/Per that conversation you were willing to pay a portion of the balance and dispute the remainingWe had no problem working with you to resolve the unpaid loans which you stated you were going to doAt this point, FMR has discontinued all collection activity and you will receive no further communication from this officeFMR would like to apologize for any inconvenienceRegards, Nick W

Dear Ms***, FMR has been contracted to collect on a debt attached to your nameUnfortunately businesses in the account receivables industry can easily develop a bad-rapPeople that don't want to handle their financial obligations seem to want to label everything a scamOnce that starts it unfortunately just snowballs and it becomes something we have to deal with on a daily basisFMR would like to apologize for any inconvenienceYour account with this office has been closed, and all collection efforts permanently discontinuedRegards, [redacted] ***

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me This company is still calling family members and harassing them Regards, [redacted] ***

Dear Ms [redacted] , FMR has reviewed the phone conversation you had with our representative on August 23, After we were advised you did not know the individual your phone number was removedYou will not receive any more calls from this officeWe would like to apologize for any inconvenience, there are at times that we are provided the incorrect information during location effortsAgain we can assure you that you will not receive any more calls from FMRRegards, Nick W

Forward Movement Recovery (“FMR”) is in receipt of the complaint referenced above Thank you for giving us the opportunity to respond to this matter FMR is required to send a letter to a consumer with the same name as Ms [redacted] All calls to the consumer’s family are made for the purposes of seeking location information, and FMR takes great measures to ensure that no information regarding the purpose of the call is disclosed as required by federal lawFMR vehemently disagrees with Ms [redacted] accusations that our representatives “harassed” her, specifically in regards to the amount of calls being claimed These accusations are plainly untrue FMR reviewed its call logs as well as spoke with the representative and we believe Ms [redacted] is misguided We are not sure if she is receiving calls from other companies, but can assure her and your office that this type of practice did not occur from our office as it is strictly prohibited by company guidelines and training However, FMR has placed a note in the representatives file and appropriate discipline will take place FMR is unsure how it can best assist Ms [redacted] other than our assurance that we will treat this complaint as a cease and desist and not contact her again regarding this accountPlease contact the undersigned if we can be of any additional help in this matterSincerely, Nick W Authorized Representative of Forward Movement Recovery

Dear Mr [redacted] , FMR has been contracted to handle a personal business matter attached to your nameOur records indicate that you have not been into contact with our office; therefore we were unaware that a wrong phone number was being calledIt is unfortunate that you have not spoke with anyone to discuss the details of this matterHowever based on your request your account has been closed and returned and you will not receive any further calls from his officeRegards, Nick W

Dear Mr***, FMR has been contracted to handle a personal business matter You did not contact our office to have your number removed; therefore we were unaware that you did not know the person we were trying to contactAs of the date of this complaint your phone number was located and removed from our databaseWe can assure you that you will not receive any further calls from this officeFMR apologizes for any inconvenienceRegards, Nick W