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Fragrant Jewels LLC

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Reviews Fragrant Jewels LLC

Fragrant Jewels LLC Reviews (456)

Skin feels great after a bath Smells good too Very nice product

Love all their products, the candles smell awesome! Can't wait to try the body scrubsThe rings are a wonderful added surprise !!

I have had nothing but good experiences with the productsThe scents are amazing and the rings are a real treat

Wonderful products, but very slow processing/shipping timeIf you need as a gift, be sure to give at leaat two weeks lead time, to make sure you get your order in time for the event

Candles are nice Rings are cheesy unless it's that one winning one , but I have about rings and a few are duplicates Had a hard time contacting them as well

I love all of my purchasesThey are awesomeI will be ordering again in the future

I ordered product from fragrant jewls for a friend who liked themThey took weeks to initially ship my order and then addressed the package wrong causing it to go back to the post office in CaliforniaIn an effort to get my package and the response there was that they have a pile of packages returned to them from fragrant jewlsWhen I contacted the company about the lost package their solution for me was that I pay an additional shipping charge for them to reship the productsEventually I was able to contact them by phone to get my money refundedI had to contact them through my paypal representative because if I called them directly I was left on eternal holdUltimately I will never order from this company again and will recommend to everyone that they do not eitherI feel this company is a scam

Your products are great, and I do enjoy splurging on myself with your products However I will say that I placed an order of bath bombs and was sent the wrong ring size, and one of your team members reached out to me via email and said they would fix it, well I'm still waiting for the replacement order from SeptemberI also received another shipment and wouldn't you know it the crystal pendant was not in the order, and I contacted customer service and still have not heard one thing

I love my fragrant jewels candlesThey make the whole house smell so goodI will keep ordering as long as I am able

I've had the candles, beads and the bath bombs ! I love them all!!! now I've just ordered wax tartsi'm sure i'll love them too!!!

I placed an order with Fragrant Jewels (FG) online at the end of JulyI received an order confirmation but no tracking number for the packageFG sent the package via [redacted] and [redacted] delivers to local post office and then post office was to deliver to meI did not receive the packageI followed up with FG and received an email with the package tracking number and told me I needed to file a claim with [redacted] However, UPS said they were not responsible because they delivered the package to the local post office [redacted] suggested I get in contact with the seller (FG) because they selected the delivery option [redacted] also provided me the [redacted] tracking numberI sent the information back to the FG rep who contacted me and I received no replyAfter a week of waiting, I sent an email back to the original order confirmation email and was contacted again be the same FG repThis time he stated I need to contact the local post office to file a claimWhen I tried to file a claim with [redacted] they stated that I could not file a claim because the sender (FG) decided to send the package uninsuredI relayed that information back to FG and after over a week of waiting for a reply, I received a reply from the FG rep to confirm my shipping addressI wrote back to confirm my address and have not heard anything back not received a refund or a replacement package and it is nearly months since I placed my original orderI'm very frustrated with this company

I love they productsI'm addicted to fragrantjewels nowThe bath bombs are lovely and very relaxingThe candles has a very strong aroma and last very longI love them even though I haven't gotten a ring worth more then $yet but I still buy them just cause of the smellsLol I love them

The candles are very nice- the rings and jewelry are very beautiful I ordered them as gifts and they loved them The candle smells really goodI haven't had any issues with them and I have ordered about times

BAD BAD !!! I ORDERED TO CANDLES IN APRIL..I NEVER RECEIVED THEM..THEY SENT ME A TRACKING # THAT DID NOT WORKTOLD ME THEY WERE ON THE WAY??// I TRIED NUMEROUS TIMES TO CONTACT THEM BY PHONE BY E-MAIL NO RESPONSE EXECPT TO SAY THE WOULD RESPOND TO MY INQUIRY WITH HOURS OR HOURS NOTHINGI DON;T BELIEVE THEY EXSIST , EXCEPT TO TAKE YOUR MONEY..BUYER BEWARE!!!!! THEY NEED CHECKING INTO FOR SURE

I like their products They are well made and the rings are perfect for all occasions I was surprised at how well made the product is

Love products but shipping is a nightmare! weeks in and label was just barely createdI called and they said it would take three weeks for final delivery and ups has not upgraded tracking info so I have no idea when I'll receive itThis is not the first time this has happenedIt takes a month or longer to receive products and you'd think they were shipping from china! I live in no cal and they are located in so cal! They need to not charge an arm and a leg for shipping for this [redacted] service! Ups surepost is the slowest worst delivery service everIt would be faster and cheaper to just send regular mail

I seriously couldn't be more disappointed! I saw link on FB and just knew I shouldn't have ordered...they had a special that if I ordered I would get a second chance ringSo I placed order, still skeptical...and behold, I was right! Not only did both my rings only amount to $each, they are not size and they are both the same style and nothing like the large stone rings shown in your web page...I may have been happier if at least one of them were large..how amazing though that both would be the same and small in size and style! I also had to burn the candle for like hours to then dig out foil wrapping of which split in two pieces! It was a waste of my money for two cheap little kid rings! I could have gotten something nicer from my local K-mart/WalMart for what I paid for this candle and the candle would have burned better and my ring would at least had more sparkle and I would have change left over On another topic, when I placed order, I attempted three times to contact them regarding confirmation of shipment and never received anything in return nor did I ever get a tracking number...poor customer service!

I absolutely adore fragrant jewels I order as often as I can and I love all the sense that fragrant jewels Carries I will continue to order as long as fragrant jewels is open

Great customer service and the products are of high quality and I will continue to purchase their products in the future and gift them to others

Broken candle replaced within hours of calling in

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Address: 2417 E 24th St, Vernon, California, United States, 90058-1203

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