From You Flowers

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Though I did not get $gift certificate as the business claims they gave me, (which I do not need, by the way, for I will not be buying my future flowers through them any longer), I did receive finally the full refund on the problem arrangementsIt was a shame I had to go all the way to the actions of Revdex.com to receive the customer care people to reach out to me which they never did to their emails etc Sincerely, [redacted]

We have given your suggestions to our Corporate office and they will be reviewed Again, We have spoken with the florist and have confirmed the order was delivered to the recipientWe have also contacted our customer and let her know she has been refunded in full for the orderWe also have extended her a $gift card that she can use at any point in the futurePlease let us know if there is anything else we can do in regards to this case.Sincerely,From You Flowers

Revdex.com: Tbanks for helping us resolve the issueBusiness was more than helpful after I contacted the Revdex.com I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a fifteen dollar gift cardPlease let us know if there is anything else we can do regarding this orderThank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , I just wanted to clarify that the business didn't give me $gift card, they gave me a credit to be used on another purchase with them and will expire days after they sent it to me and it was a credit of $with that said I find that this resolution is satisfactory to meI attached the credit store for Revdex.com to see Sincerely, [redacted]

This case has been completely resolvedWe have emailed the customer a $gift card which they can use at anytimePlease let us know if there is anything else we can do regarding the caseThank you

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a fifteen dollar gift cardPlease let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a $gift card that can be used at any timeThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this case.Thank you

Revdex.com: I accepted the flower shops resolution on the matterthey did as they should I got a full refund and they also sent me a complimentary arrangement If they had only done this is the first place to my friend, none of this would have happenedI am a business owner too, so I know this was a loss for themi don't understand why they don't strive to be better, it's not just me it's all the complaints for the same thing! I don't know how they make money by having to settle all these complaints as they dobut I do thank them and the Revdex.com for helping me on this matter Sincerely, [redacted]

This case has been completely resolvedWe have credited back our customer in the full amount of the orderWe have spoken with our customer and will be delivering a future complimentary arrangement at their discretion The customer was very pleased with this resolutionPlease let us know if there is anything further we can do regarding this case.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology we will still be delivering the flowers to the recipientThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolvedWe have spoken with our customer and confirmed the order was delivered successfullyWe have also emailed our customer a twenty dollar gift card that can be used at anytimeThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this orderThank you

This case has been completely resolvedWe have credited back the customer $which was the amount of the face vase, along with a $gift cardThe customer was accepting of this resolutionPlease let us know if there is anything else we can do regarding this caseThank you

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a $gift cardWe have also set up a complimentary arrangement in the amount of $Please let us know if there is anything else we can do regarding this case Thank you

Revdex.com: Thank you for helping get this resolvedI have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

This has been resolved todayPlease go ahead close this complaintThank you for your help [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

This case has been completely resolvedWe have credited back the customer in the full amount of both ordersAs an extended apology on behalf of our company we will also be sending out a complimentary arrangement to each recipient to the value of $The customer was pleased with this resolutionPlease let us know if there is anything else we can do regarding this order.Thank you

A Supervisor has reached out to the customer via phone calls and emails to place the floating complimentary order but he has not responded Due to the customer using an alternate email address we initially could not locate the original order It has since been located and when the customer responds we will be happy to assist Please let us know if there is anything further we can do to resolve this matterThank you

This case has been completely resolvedWe have credited back the customer in the full amount of the ordersAs an extended apology on behalf of our company we will also be sending out complimentary arrangements to the senderThe customer was pleased with this resolutionPlease let us know if there is anything else we can do regarding this order.Thank you