From You Flowers

This case has been completely resolvedWe have credited back the customer in the full amount of the orderWe have made three deliveries to the recipient as well The issue was the product online and the recipe given to the filling florist differed and that is being corrected on the website The customer was pleased with this resolutionPlease let us know if there is anything else we can do regarding this caseThank you

This case has been completely resolvedWe have left several messages for this customer and have also contacted them via emailAt this time we have credited back the customer in the full amount of the orderWe will be happy to resolve further once the customer has contacted us backWe will consider the matter closedPlease let us know if there is anything else we can do regarding this case.Thank you

Terrible company - the first time they screwed up I ordered the "florist designed" selection, thinking the recipient would get something unique and lovely Wrong, it was cheap carnations (and few of those) and green filler Terrible They apologized and gave me a credit, so I thought I'd try them again Ordered flowers for both my mother and MIL for Mother's Day (days beforehand), and NEITHER received their arrangement I have a complaint into customer service, but I don't see how they can ever justify such terrible service or make it right My moms did not receive flowers for Mother's Day because of them, and I'm not the only one (check out their terrible [redacted] reviews) How can they still be in business? They deserve an F rating

I'm writing about a Valentine's Day delivery that was never deliveredTHIS WEBSITE IS A SCAM! The flowers never came and when I called, I waited on the phone for minutesThe repeating message said "We are unable to confirm deliveries on the phone at this timePlease check the status of your delivery online" or to email themI checked the status online and all it said was delivery schedulednot helpfulI also emailed them and they said they would get back within hours (it's 6:30pm - also not helpful!)When someone from customer service finally answered, they said the florist they placed the order with didn't open until 5pmexcuse me? Is that a joke? Sad that they would treat their customers so horribly and mess up a special deliveryNever order from this company!

This case has been completely resolvedWe have spoken with our customer and have credited back the account in fullWe have also sent out a complimentary arrangement to the recipient and have confirmed the delivery with our customerPlease let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the orderWe have also set up a complimentary arrangement as an extended apology on behalf of our companyThe customer was very pleased with both resolutionsPlease let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the orderWe have also sent an email to the customer confirming the refund was processed on our endPlease let us know if there is anything else we can do regarding this case.Thank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to meAs reported by the business, they have completely resolved this issue to my satisfaction I am pleased with their efforts to address my complaint and thankful for their response Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because:I have not received a receipt from the companyI verified my email address when I calledI also emailed the company asking for my receiptWhat they are stating is false Sincerely, [redacted]

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a twenty dollar gift cardPlease let us know if there is anything else we can do regarding this orderThank you

I would like to inform you that from you flowers has refunded my money in full and is looking into the matter regarding my unfortunate incident All issues have been resolved to my satisfaction Thank you, [redacted]

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we sent out a complimentary arrangement to the recipient Please let us know if there is anything else we can do regarding this order as we have been unable to speak to the customer via phoneThank you

From: [redacted] ] Sent: Monday, May 15, 3:PM To [redacted] g> Subject: Re: You have a New Message from Revdex.com Serving Connecticut Regarding Complaint [redacted] Thank you for you helpThe business From You Flowers LLC has contacted me and has promised a complete refund for their services as I did not get what I paid for

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a $gift cardPlease let us know if there is anything else we can do regarding this case Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the orderThe order was delivered successfully on the date of intention but after p.mPlease let us know if there is anything else we can do regarding this case.Thank you

Website advertises same day delivery Fromyouflowers.com waited hours to inform me that their vendor could not deliver that day At that point I could not order flowers from a competitor They refunded my money and delivered the flowers a day later I spent over an hour on the phone with different people to try to get a resolution One of the reps was condescending and rude and hung up on me when I asked to speak to a supervisor The number of negative reviews online about fromyouflowers.com really makes me wonder how this company can be accredited by the Revdex.com

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we will also be sending out a complimentary arrangement to the customerThe customer was pleased with this resolutionPlease let us know if there is anything else we can do regarding this order Thank you

This case has been completely resolvedWe have credited back the customer a percentage of the orderWe have now received the correct address from the customer and the arrangement is being delivered todayThe customer was pleased with this resolutionPlease let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we will also be allowing the recipient to keep the arrangement that was delivered Please let us know if there is anything else we can do regarding this orderThank you

We have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we have offered to send out a future complimentary arrangement valued at $This arrangement can be delivered on any future date to any recipient of the customer’s choice Please let us know if there is anything else we can do regarding this order.Thank you