From You Flowers

This has been resolved entirelyA member of our team reached out to the customer to apologizeAdditionally, we refunded his account in full as well as offered a complimentary arrangement to be delivered to the recipient of his choiceThis offer does not expire and can be redeemed at any timeWe
consider this closedThank you!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I was very pleased with the response from this company about my complaint. They handled it appropriately and even went above and beyond. Thank you for all you have done and I thank them for their professional response.
Sincerely,
*** ***

I’m writing in regards to case ID ***At this time we have tried to contact this customer multiple times in regards to this caseWe are unable to leave voicemail messages and tried contacting them via email and haven’t heard a response back as of todayAt this time we have gone ahead and
refunded this customer in full for their orderWe would be happy to further resolve the issue once we hear back from our customerPlease let me know if there is anything else we can do regarding this case.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of both ordersThe customer was very pleased with this
resolutionPlease let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a $gift cardWe have shipped out a complimentary arrangement as an extended apology on behalf of our companyPlease let us know if there is anything else we can do regarding
this case.Thank you

Until the items have actually been successfully delivered this time I have no reason to close this complaintconsidering that I have not had success in getting things delivered thus far I will wait until my items have been delivered to close the complaint
I feel that this is MORE than fair since I have had so many problems so far with this company
Again...Once items have been delivered I will close the complaint
Thank you!

This case has
been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we will also be sending out a complimentary arrangement to the recipientThe customer was pleased with this resolutionPlease let us know if there is anything else we can do regarding this orderThank youTell us why here

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***

This case has been completely resolvedWe have credited back our customer in the full amount of the orderThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this caseThank you

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a $gift cardPlease let us know if there is anything else we can do regarding this order.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***

This case has been
completely resolvedWe have credited back the customer in the full amount of the orderThe customer has sent us multiple email responses to our request to contact us and does not wish to further be contacted by us If there is anything we can do to further resolve please let the customer know we will be happy to speak to her Thank you

Revdex.com:
I have reviewed the response made by the business
in reference to complaint ID *** *nd find that this resolution is satisfactory to meI want to thank *** for reaching out immediatelyShe did guarantee that the delivery would be made todayAs long as that happens, I will consider this case closedI would like to thank the Revdex.com for getting involved in this resolution.
Sincerely,
*** ***

To Whom It May Concern:
I filed an
online complaint against this company located in Old Saybrook, CT on Monday, March for failure to deliver flowers I ordered. I am now willing to dismiss my complaint, as the company has done as I requested and refunded the full amount paid to my bank account. Please let me know if you need any further information in this regard; I have not yet received a complaint number or any additional information from you. Thank you
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThey have completely returned all funds. I am totally happy with the resolutionThank You
Sincerely,
*** ***

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a fifty dollar complimentary arrangement on behalf of our companyThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do
regarding this caseThank you

This case has been completely resolvedWe have credited back the customer a total of $for this orderPlease let us know if there is anything else we can do regarding this caseThank you

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a complimentary arrangement on behalf of our companyThe customer was pleased with this resolutionPlease let us know if there is anything else we can do regarding this case.Thank
you

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our
company we will also be sending out a complimentary arrangement to the recipient to the value of $The customer was pleased with this resolutionPlease let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolvedWe have credited back the customer the requested amount of $off the orderAs an extended apology we have issued a $gift card toward a future order We have been unable to reach the customer after mulitple calls and emails and at this time we
have still not heard back from the customerIf there is anything further we can do please let us know. Thank you