From You Flowers

This case has been completely resolvedAt this time we have emailed our customer letting them know their email has been removed from any further solicitation. The customer has requested we no longer contact themWe will honor the customers wishes, but want to conisder the case closed as
the email has been removedPlease let us know if there is anything further we can do regarding this order.Thank you

Revdex.com:I have reviewed the company's comments and e-mails and have received the refundMy only concern is for this not to happen to another individualOther than that, you can consider this closed
Sincerely,
*** ***

Complaint submitted on 2/17/against From You Flowers, LLC. My complaint was assigned ID ***The company issues full refund so I would like to cancel my complaint. Thanks -- *** ***

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a complimentary arrangement on behalf of our company in the amount of $Please let us know if there is anything else we can do regarding this case

Complaint: ***
I am rejecting
this response because the resolution came after hours of arguing and escalation to three different people and a threat to go directly to th ceo of the companyThey were absolutely not going to make this right at allThis was only settled to this degree because I was diligentTheir first resolution was a refund of The they thought they were doing me a favor of offering me a 20% discountNext, 50% discount with the flowers being sent it 100% with no flowers being sentAll these offers go aginst what they advertise on their websiteOnly when we asked to speak with the ceo did they offer what was rightUp until that point they claimed it was impossible to do 100% refund plus flower deliveryThe flowers that were delivered weren't even the ones I orderedThey said it would be an upgrade, but dead leaves and greenery, as opposed to tulips and lilies advertisers a downgrade
Sincerely,
*** ***

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a $gift cardWe are also sending out a $complimentary arrangement that the customer can use at anytimePlease let us know if there is anything else we can do
regarding this case.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we will also sent out a complimentary arrangement to the recipientThe customer was pleased with this resolutionPlease let us know if there
is anything else we can do regarding this order.Thank you

This case has been completely resolvedWe have credited back the customer $25.01, along with a $gift cardThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of both orders, along with a combined total of $in
gift cardsThe customer was pleased with this resolutionPlease let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a $complimentary arrangement on behalf of our companyPlease let us know if there is anything else we can do regarding this orderThank you

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
I did in fact select the wrong business to file the complaint against, and will resubmit my claim against the correct florist
Sincerely,
*** *

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** *** ***

I was s little nervous after reading the reviews but I had already placed my order I was pleasantly surprised the arrangement arrived on time and was beautiful and they remembered my balloon and card!!

This case has been completely resolvedWe have spoken with our customer and have refunded the $back to the credit cardThe customer was very pleased with this resolutionPlease let us know if there is anything else we can assist with. Thank you

We have emailed this customer informing her of the full refund being processed back to her credit cardAt this time for the inconveniences we have caused, we have also offered to send out two complimentary arrangements on behalf of our companyThe customer has declined the offer at this timeIf
the customer does change her mind we are more than happy to still honor the offer Please let us know if there is anything else we can do regarding this case.Thank you

This has been completely resolved as the customers' email address was entered incorrectly and we have since change it and emailed the receiptThank you

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a complimentary arrangement valued at $The customer was very pleaed with this resolutionPlease let us know if there is anything else we can do regarding this case.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

This case has been completely resolvedWe are unable to contact the customer through email, we have left the customer several messages with the resolutionAt this time we have refunded this customer in full for the order We do have a standing complimentary arrangement noted in the accountWhen the customer calls back and references her order number, at anytime, we will be happy to process the orderWe just need the recipient information and we will process the complimentary arrangement for her right awayPlease let us know if there is anything further we can do for this case.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our
company we will also be sending out a complimentary arrangement to the recipientThe customer was pleased with this resolutionPlease let us know if there is anything else we can do regarding this order.Thank you