From You Flowers

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our
company we have offered to send out a future complimentary arrangement valued at $This arrangement can be delivered on any future date to any recipient of the customer’s choicePlease let us know if there is anything else we can do regarding this order.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

We have tried to reach this customer multiple times via email and left messages, but we haven't heard back yetAt this time we have gone ahead and credited back the customer in the full amount of the orderWe would be more then happy to resolve further with the customer once he contacts us back
Please let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we have offered to send out a future complimentary arrangement valued at $This arrangement can be delivered on any future date to any
recipient of the customer’s choicePlease let us know if there is anything else we can do regarding this order.Thank you

Terrible20+ dollars for "expedited" shipping is ALL A LIEPlaced an order at AM PST for "GUARANTEED HOUR DELIVERY" and as of 1:PM PST it still hasn't arrivedPlus their customer service is smug, arrogant, and horribleThank you for this CRAPPY experienceFrom now on, I will buy and deliver my wife's flowers myselfSave some moneyDO NOT SHOP HERE

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our
company we have offered to send out a future complimentary arrangement valued at $as well as a $gift cardThis arrangement can be delivered on any future date to any recipient of the customer’s choiceThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the order. Please let us know if there is anything else we can do regarding this case.Thank you

To Whom it May Concern: Thank youThe problem has be taken care of satisfactorily Sincerely, *** ***

do not order from these people, they say same day delivery no way I called times, they said it would be delivered today, then tomorrow then later then later and the flowers that came were crap wish I had done more research

I ordered a beautiful bouquet for my moms 55thI paid extra to have it sent within hoursIt was an hour lateI complained and got my $backMy mother sent a picture and it looks NOTHING like the requested pictureIt's advertisement to the fullestThey gave me $back and a gift cardI paid total $somethingInitially I even paid extra to get it fuller and when it came it was not as picturedThey responded saying its to value so we will give you $(50% ) If you have a special occasion in mind and think you're getting one thing, you're notThe customer service representative even said you may not get the same arrangementI'm not satisfied at all

This case has been completely resolvedWe have credited back the customer in the full amount of the orderWe have also completed the delivery as
wellThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this case.Thank you

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

I had ordered flowers on 12/28/(***) for my grandmother who is in hospice careFrom You Flowers guaranteed that the flowers would be there by 6pm the same dateThey did not arriveI called on 12/to inquire about the delayI was told by Jess that they would give me a 30% discount plus an upgradeI accepted; however, it is now 12/31/and still no flowersI called FYF again requesting a managerI was placed on hold for minutesA person answered and hung up before speakingI waited minutes to see if they would call me back considering they had my order number and contact informationApparently, I was wrong hoping for customer service because I did not receive a callI called again requesting a managerI spoke with SheniceStill no resolutionI want my grandmother to receive the flowers while she is still alive and lucid

This case has been
completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we will also be sending out a complimentary arrangement to the recipient as well as a $gift card to the customerThe customer was pleased with this resolutionPlease let us know if there is anything else we can do regarding this orderThank you

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a $gift cardThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this case.Thank you

Clearly deceptive use of photosI ordered the "Chocolate Lover's Basket" in the "premium" optionThe picture shows *** *** *** *** *** *** ***, etc- all premium productsSo what actually came? *** *** *** *** *** *** *** *** *** *** They're selling small fun-size bags of gas station chocolate bars by deceiving people with a picture of full-size premium productsThat's borderline fraud and deceptive advertising

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a $gift cardThe customer was pleased with this resolutionPlease let us know if there is anything further we can do in regards to this case.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we have offered to send out a future complimentary arrangement valued at $This arrangement can be delivered on any future date to any
recipient of the customer’s choiceWe have also extended a $gift cardThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this order.Thank you

From: *** *** *** Sent: Thursday, October 13, 10:AM To: *** Cc: *** *** Subject: Complaint ***
* I have been contacted by the business and they adequately explained to me that they have 7-local fulfillment vendors and described the process they have with the local vendors to shut down machines when unavailable which they didn't follow. They have provided me with a refund as well as a certificate for my next order. I feel they have demonstrated their business model / advertising / website should work correctly when the local vendors follow process. They are following up with the two vendors to ensure they understand the problems leaving their machines on has caused. I believe this complaint has been resolved satisfactorily. Regards, ***

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we sent out a complimentary arrangement to the recipientThe customer was pleased with this resolutionPlease let us know if there is anything
else we can do regarding this order.Thank you