From You Flowers

This case has been...

completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our company we will also be sending out a complimentary arrangement to the customer. The customer was pleased with this resolution. Please let us know if there is anything else we can do regarding this order. 
Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order. The customer was pleased with this resolution. Please let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our company we will also be sending out a complimentary arrangement to the recipient. The customer was pleased with this resolution. Please let us know if...

there is anything else we can do regarding this order.Thank you

This case has been completely resolved. We have refunded the customer in the full amount of the order, along with a fifteen dollar gift card. As an extended apology on behalf of our company we will also be sending out a complimentary arrangement valued at $60.00. Please let us know if there is...

anything else we can do regarding this case.Thank you

This case has been completely resolved, We have credited back the customer in the full amount of the order, along with a complimentary arrangement on behalf of our company. Please let us know if there is anything else we can do regarding this case.
Thank you

This has been refunded in full and a complimentary arrangement was offered to the customer to the home address of the patient that was discharged. We contacted the customer three times via phone and email and left messages. We have not heard back from the customer. However, we did send a detailed...

email confirming that the account has been refunded in full and that the complimentary arrangement can be redeemed at any time. This is considered closed. Thank you!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I refused to accept the $40.00 free flower offer because after reading every single negative review with Revdex.com, it made the customer have even a worse experience because they were not satisfied with the free flowers.  All in all, I'm happy this dispute has been resolved and put the rest.
Sincerely,
[redacted]

In regards to case ID: [redacted] this has been completely resolved.  The order was reshipped with the correct item via [redacted] and received by the recipient. Thank you

This company is a total scam. They are thieves. I have places an order and even paid extra for it to be delivered today 8/13 BEFORE noon. "GUARANTEED" as their pathetic site said. It is now 8 pm and NOTHING has been delivered. I have emailed the company and they said they can refund my $4.99 for the "before noon delivery". I don't want $5, I demand that my full payment is refunded immediately. This has been by far the worst experience that I have ever had with ordering something online.. I was purchasing something for someone and it was very important that the product was delivered in a timely manner. How this company has an A+ rating.. I have no idea. The customer service [redacted]. There is nobody available via phone to answer any questions. They keep saying they are going to talk to the florist. I wouldn't be surprised if there was NO FREAKIN FLORIST. I want my full payment back as soon as possible. I will contact my bank for a dispute and I plan on writing a review anywhere possible to warn others of these thieves.

This case has been completely resolved. We have spoken with the customer and this was not a complaint against our company as there is no order placed in our system. Please let us know if there is anything else we can do regarding this case.
 
Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order, along with a $60.00 gift card. The customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolved. We have spoken with the florist and have confirmed the order was delivered to the recipient. We have also contacted our customer and let her know she has been refunded in full for the order. We also have extended her a $20.00 gift card that she can use at any...

point in the future. Please let us know if there is anything else we can do in regards to this case.Sincerely,From You Flowers

I’m writing in regards to case ID [redacted]. At this time we have tried to contact this customer multiple times in regards to this case. We have left...

several messages and tried contacting them via email and haven’t heard a response back as of today. At this time we have gone ahead and refunded this customer in full for their orderS. We would be happy to further resolve the issue once we hear back from our customer. Please let me know if there is anything else we can do regarding this case.Thank you

This case has been completely resolved.  As a one-time courtesy to this customer we will honor both discounts.  Going forward we can only honor one discount per order.  This was manually done to assist with the ordering process for the customer with a Supervisor.  If there is...

anything further we can do to resolve please let us know.  Sincerely,  The From You Flowers Team

This case has been completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our company we have offered to send out a future complimentary arrangement valued at $50.00. This arrangement can be delivered on any future date to any...

recipient of the customer’s choice. The customer was agreeable with this resolution. Please let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolved. We have credited back our customer in the full amount of the order. We have spoken with our customer and will be delivering a future complimentary arrangement at their discretion.  The customer was very pleased with this resolution. Please let us know if...

there is anything further we can do regarding this case.Thank you

I spoke to [redacted] today.  I have had a delivery made to the recipient complimentary today.  We still have a complimentary order standing when the customer would like to use it.  Sincerely,  The From You Flowers Team Tell us why here...

This case has been completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our company we have sent out the order complimentary and offered to send out a future complimentary arrangement valued at $50.00. This arrangement can be...

delivered on any future date to any recipient of the customer’s choice. The customer was pleased with this resolution. Please let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the orders. As an extended apology on behalf of our company we will also be sending out 2 complimentary arrangements to the sender. The customer was pleased with this resolution. Please let us know if...

there is anything else we can do regarding this order.Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our...

company we will also be sending out a complimentary arrangement to the senders choice.  The customer was pleased with this resolution. Please let us know if there is anything else we can do regarding this order.Thank you