Gearbest.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved. Despite accepting their resolution, they still did not abide by their own refund
policies
Sincerely,
*** ***

gearbest is a very good chinese website for all kind of items there's no way you can go wrong on this site, they have everything to offer, clothing, tablets, computers, outdoor, furniture, EVERYTHING! This is the all-in-one shopping place, better than ***, and ***, those deals won't be found here, and best of all, they have a price match! Just put in the website where it's cheaper, and they'll try to match the price!I think GEARBEST is a Good store with a huge range of productsThey have good competitive prices and ship your order pretty quickI had no problems with them and therefore I can recommend gearbest

I ordered a drone for my grandson's Christmas present When the gift was opened the camera was missing Gearbest refused to replace the drone, ship a replacement camera or let me purchase a replacement camera Their only offer for restitution is to sell me a new drone at a price of $instead of the $I paid originally This is a complete scam of a company

What can I sayGearbest is so far the only Chinese supplier,
where I ordered products in perfect condition,
without any defects and comparable fast ( *** ) were delivered
Very adequate prices, excellent support and fast delivery

Great variety of electronics products for customers to choose from, at reasonable priceFirst time customer with free shipping, Great treat for first time customersI bought a portable converter to use in my travelling which I find it great and convenient to use, and is durable, too

Dear ***,Thank you for your important feedback and for letting us about your experience with us.We are sorry for the shipping accident.Strict monitor and requirement will be implemented in the shipping procedure.We will be in touch with the customer to personally apologize and offer special
consideration for what was clearly an unacceptable level of serviceWe can and will do better in the future.Gearbest.com

*** **
Gearbest reliable shopHigh-quality productsLow pricesFree shipping all over the worldMakes purchaseNo problemsRecommended

Dear ***,I want to start by extending our thanks to you for providing your extremely valuable feedback to us.We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.We will be in touch with the customer to personally
apologize and offer special consideration for what was clearly an unacceptable level of serviceWe can and will do better in the future.Gearbest.com

Dear ***,
Thank you for youe important feedbackWe are sincerely sorry things do not work well with youAt fist, please kindly note we are available 24/on the livechat and via the tickets We reply to all tickets within hoursWe do in fact inspect all
items before we ship themUnfortunately, from time to time items get damaged during shipping.Kindly refer to our warranty and return policy here: ***
We will send a message to well follow this issue with you and offer better resolutionsPlease kindly check and give us a confirmation reply as soon as possibleThanks for your understanding and cooperationBest Regards, Gearbest.com

At this time, I have been contacted directly by Gearbest.com regarding complaint ID ***, however my complaint has NOT been resolved:
I can't explain what is happening other than they keep stalling! The following are the promises I receive. I have checked my *** account and no funds have been deposited. I have asked them to give me at least store credit because I don't think they have ever refunded a customer. Unfortunately, it appears they have closed my ticket so I must ask again and the process repeats itself. Do you folks have any legal power to penalize these improper business practices?
12/**/10:38:UTC
*** ***
*** *** *** *** ** *** *** *** *** *** *** *** *** *** *** ** *** *** *** *** ** *** *** *** *** *** ***
*** *** *** *** *** *** *** ** ** * ** * *** *** ** ** *** *** *** *** *** *** *** *** *** ** *** ***
*** *** *** *** *** ** *** *** *** *** *** ***
*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ** *** ** *** *** *** *** *** *** *** *** *** ** *** ***
*** *** *** *** *** *** *** *
*** ***
*** * *** *** ***
***
*** *** At :12/**/06:44:UTC
I have waited days as you have suggested but I have not received my refund of $
*** *** At :01/**/03:55:UTC
I have still not received my refund
*** *** At :01/**/07:06:UTC
Can you get me GB Wallet dollars instead? I have some more buying to do and have been waiting on the $for months
Gearbest Customer Support At :01/**/01:45:UTC
*** ***
*** *** *** *** *** ** *** *** *** *** *** *** *** *** *** *** ** *** *** *** ** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
*** ***
***
*** *** ***
***
*** *** At :01/**/02:59:UTC
Zilla,
I have waited one week more and still nothing in my *** accountCan you please credit my account for the $I have been waiting for months
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear ***,Thank you for sharing your experience with usOur goal here is to exceed our customer's expectations during each shoppingWe regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.We have sent you an
email to your *** with top solution.Please check and give a confirmation back.Thank you for your time.Gearbest.com

I have buy from gearbest more than order in one month and I receive all my products in days
it's really tha best website ever he gives the best products with the low cost and a freeshipping in all the countrys

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Gearbest stated that they had reached out to me to resolve my complaint. I have not been contacted and there is no update in their complaint system. Can you please have them supply what they claim is contact with me?
Sincerely,
*** ***

Dear ***,Thank you for your comment. Gearbest items have varying processing times based on their warehouse location and stock availability.Please note that each item has its warehouse option and dispatch time displayed clearly on the web page. For all expedited and registered
shipping methods we offer a tracking number that can be tracked on the related tracking site. Kindly note that the estimated shipping time is valid regardless of tracking information availability. We have sent you a message via a ticket, with a solution regarding your casePlease kindly view this and reply to us.Thank you,Gearbest.com

I want to make my experience on Gearbest
I like to buy in gearbest to have good prices and excellent after-sales support fast return, even in the event of doubt about products
already I bought several items and was always well attended and perfect delivery and items running
I have helped others how I buy and I am so happy
thanks
***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedThe company has delivered my products after days of orderingThey should make it very explicit
on their website the their ordering and shipping does not follow US standard of ordering, processing and deliveryThe issue can be closed as resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

At this time, I have been contacted directly by Gearbest.com regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
I have contacted them many times with no resolutionThey were going to credit me in gearbest credits, but yet have not
seen itThey will not refund my money they stat that it is not their problem since the package was stolen from my property
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here] Gearbest offered two options 1) Resend shipping free - This is unacceptable because of quality of product 2) Refund requested amount to Gearbest wallet - This is unacceptable since Gearbest still has my money and I don't want to be force to do future business with this company until it changes its flawed business practices
What would be acceptable is full refund as described previously to my *** account through which it was purchased
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***