Gearbest.com

Thank you for your kind informationPlease kindly note that the customer has been listed to the blacklist due to bad record on our siteSo we have offered him another solution to pay for his orders via other payment such as *** *** rather than credit card and ***Moreover, we have give him a coupon for the same worth of what he has lost for this orderHe agreedBut he still use the credit card this timeSo the order has been cancelled and the payment was returned againWe have tried our best to solve the problem and give the compensationIt is not fair that the customer don't pay for the order via the agreed payment method such as *** ***Please see attachment as followsWe hope you could close the case as resolved.Could you please look into the issue and give us a reply?Thank you for your precious time Best regards,***

Gearbest.com is my favourite site to buy vaping supplyPrices are low, quality is great, shipping is fast,cheap and secureI found it my personal best online-shop, would definately buy more and more :) Strongly reccomend

Just brilliant, website very easy to manoeuvre around, well presented and laid out and lots of bargains to be had, will definitely be using them again

Revdex.com:At this time, my complaint, ID *** regarding Gearbest.com has been resolved
Sincerely,*** ***

I'll just make this a quick list since english isn't my native language
Products:
I have NEVER encountered such a great selection of ecigarette products onlineYou can find all kinds of atomizers, mods and driptips here and you won't be disappointed by the sheer selection
Prices:
Some products on Gearbest aren't as cheap as you'd expect from a chinese onlineshop, but those are premium products so the extra charge is worth it, especially when compared with the same product in Germany
But overall most of the products are pretty cheap and you can get a lot more bang for the buck compared to offline shopping!
Shipping:
Gearbest has by far the most advanced and speedy shipping services, especially when you reside in Europe
Since you can select shipping via *** you can choose to have your order shipped out via the NetherlandsAs such you have faster shipping times, don't have hassle with the customs, etcetcVERY GOOD AND CONVENIENT!!!
Overall it's pretty likely that I will order again soon at GB.com :)

All perfect
Good seller, very fast and cheapestI buyed a jiayu sand all perfectI recommend this seller

Dear ***,I want to start by extending our thanks to you for providing your extremely valuable feedback to us.Could you please kindly check your email account again?We have sent you a new details about the refund.We want to say thank you for providing us with important information about your situationGearbest.com

Nice store with low prices, has loyalty program and discount on new productsEvery package is photographed before sending also a quick shipping but if you want tracking number you must pay additional fee (~$2)I bought quadcopter and xiaomi camera - all are worked like a charmWill buy again!

I have good experience buying online with Gearbest.com because they have the best price and most important is the very fast shipping!
I received my order 9-days to Canada and that's very fast compared to other online sellers!

Revdex.com:At this time, I have not been contacted by Gearbest.com regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the
response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me if they actually fulfill their promise to credit my credit card, and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***. The vendor has agreed to refund part of my money but has requested I wait days (from March **, 2015) as their records show the item is out for delivery and has been since March *, 2016, according to the business' response to my ticket update. I've instructed the business I will wait until March **, 2016. If items have not be received, I will notifiy business on March **, and expect the remainder of the refund due to me.***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have been communicating I sent two emails last week which were unansweredI have sent videos and explained as much as I can what's wrong with the droneYour response is vague What is the next step in resolving this? We have sent many emailsI have responded and given you what you requested
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, my complaint, ID *** regarding Gearbest.com has been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,*** ***

Dear [redacted], Thank you for your messages.Actually before this message, we just consulted again with our manager.We have applied for the rest refund to your [redacted].Sorry again for the inconvenience.Our goal here is to exceed our customer's expectations during each shopping.Have a good day!Gearbest.com

Revdex.com:At this time, my complaint, ID [redacted] regarding Gearbest.com has been resolved.  [redacted] resolved the issue and a refund was given.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted].  The vendor has agreed to refund part of my money but has requested I wait 15 days (from March **, 2015) as their records show the item is out for delivery and has been since March *, 2016, according to the business' response to my ticket update.  I've instructed the business I will wait until March **, 2016.  If items have not be received, I will notifiy business on March **, 2016 and expect the remainder of the refund due to me.
[redacted]

The Tablet Has Shipped But The flashlight has Not been received by dhl I Bought this item out of usa warehouse Refer to Flashlight 2 There response was that they shipped it from china but all my paperwork says bought and sold out of  LA Wharhouse. I am moving on 3/*/17 I would have never purchased anything from china I just want my money back for that Item or Have DHL from California tracking info on this item

At this time, I have been contacted directly by Gearbest.com regarding complaint ID [redacted], however my complaint has NOT been resolved because:
I received my product back BUT it is not fixed, STILL BROKEN Product, and I need to pay $20 for the duty which is crazy, never should rely on...

this kind of website, they do not provide you any after sale warranty because if you want to fix your product, you need to pay, CRAZY
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

At this time, I have been contacted directly by Gearbest.com regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]The only contact I received was a contact number and an email saying they would contact me. That was weeks...

ago.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]