Gearbest.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, my complaint, ID *** regarding Gearbest.com has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved. It appears to have finally shippedGod only knows if it will arrive
Sincerely,
*** ***

Dear ***,We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.We have reached out to this customer to personally apologize for what happened. From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.Gearbest.com

Dear ***,Thank you for your review. Even though unregistered shipping methods do not come with a tracking number, please rest assured that the estimated delivery time is valid regardless of tracking information availability. We have sent you a message regarding your issue in your
accountPlease reply to us there. We hope you receive your items soon. Gearbest.com

Wors service ever from GEARBEST!!!
I still waiting my order for 250$!!
Oreder was maked with extra charge for expedited shipping 3-BUSINESS DAYS! Date was December ***-2015!!
After tickets - nothing!!! They just told me to check tracking!! So whatt - my order is in Singapore and not any movement!
Nevr order from GEARBEST!!
I`m still waiting for my order and she is still in Singapore, and GEARBEST still answe - check your tracking!!! Compete is!!
But, of course - they charge me for speed shipping! And of course they delete my review for their service in GEARBEST WEBSITE!!

Dear ***,
Thank you for your response to our previous replyWe are sorry for not responsing timely thereI check we have refunded the payment for you on the payment accountThe attachment is for your referenceWe kindly advise you check it again in your credit card accountThank you for your understanding and cooperationBest Regards, Gearbest.com

guys I'm just in awe of this site, it is so simple and intuitive that I was really surprised at this, looking at *** reviews the different gadgets and accidentally found out about this site looked on the website and made your first order namely Silicone Case for Electronic Cigarette Cloupor Mini, the quality is just excellent and the most amazing thing that I got the ego days straight in the hands of not wasting time on long waiting at the post office thanks gearbest.som Really super Storeless

Revdex.com:At this time, I have not been contacted by Gearbest.com regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, my complaint, ID *** regarding Gearbest.com has been resolved
Sincerely,*** ***

Dear ***,We are sorry to hear you are having issues with your productPlease note that most of our products come with a day guaranteeAfter this time has passed, you may contact our Support Center for technical supportWe have sent you a ticket regarding your issuePlease contact us and
we will provide a satisfactory solution to your issueWe look forward to hearing from you, Best Regards,Gearbest.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The business gearbest.com only replies by saying to wait additional daysIt has been day since I've ordered with only emails to show for itI've asked several times for a refund
I can supply screenshots and emails showing their lack of customer service
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Ho ordinato circa giorni fa lo *** ** band da GearBest, ed è arrivato in me che non si dica (molto velocemente), ho trovato in GearBest qualità, visto che il prodotto è arrivato intatto; Convenienza, tutti I prodotti sono super scontati; Velocità, sono velocissimi a spedire e danno anche il codice di tracciamento
Consiglio vivamente GearBest per I vostri acquisti

Thank you for your kind informationPlease kindly note that the customer has been listed to the blacklist due to bad record on our siteSo we have offered him another solution to pay for his orders via other payment such as *** *** rather than credit card and ***Moreover, we have give him a coupon for the same worth of what he has lost for this orderHe agreedBut he still use the credit card this timeSo the order has been cancelled and the payment was returned againWe have tried our best to solve the problem and give the compensationIt is not fair that the customer don't pay for the order via the agreed payment method such as *** ***Please see attachment as followsWe hope you could close the case as resolved.Could you please look into the issue and give us a reply?Thank you for your precious time Best regards,***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedGearbest's customer service rep talked it over with a manager to get me a refund of $back for
the expedited shipping but that money wasn't my concern I was worried about the package but it seems like everything is in order nowThe package says it's on its way and hopefully I'll have it soonHowever I really don't see myself ever using this company again.
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear ***,I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.It may get damaged during shipping.We have sent you an email to GmailCould you please check and give a confirmation back?Our intention is simple: to make every
customer completely satisfied with their purchase and to provide the best shopping experience possible.Gearbest.com