Gearbest.com

Revdex.com:At this time, my complaint, ID *** regarding Gearbest.com has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

Dear ***, Thank you for your messages. We are sorry that you are not satisfied with our solution.We have answered you in the original ticket?Could you please recheck? Thank you for your kind understanding. Gearbest.com

Dear ***,I want to start by extending our thanks to you for providing your extremely valuable feedback to us.We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.We will be in touch with the customer to personally
apologize and offer special consideration for what was clearly an unacceptable level of serviceWe can and will do better in the future.Gearbest.com

Dear ***,Thank you for your review. Even though unregistered shipping methods do not come with a tracking number, please rest assured that the estimated delivery time is valid regardless of tracking information availability. We have sent you a message regarding your issue in your
accountPlease reply to us there. We hope you receive your items soon. Gearbest.com

Wors service ever from GEARBEST!!!
I still waiting my order for 250$!!
Oreder was maked with extra charge for expedited shipping 3-BUSINESS DAYS! Date was December ***-2015!!
After tickets - nothing!!! They just told me to check tracking!! So whatt - my order is in Singapore and not any movement!
Nevr order from GEARBEST!!
I`m still waiting for my order and she is still in Singapore, and GEARBEST still answe - check your tracking!!! Compete is!!
But, of course - they charge me for speed shipping! And of course they delete my review for their service in GEARBEST WEBSITE!!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved. It appears to have finally shippedGod only knows if it will arrive
Sincerely,
*** ***

Dear ***,We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.We have reached out to this customer to personally apologize for what happened. From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.Gearbest.com

Dear ***,We are sorry to hear you are having issues with your productPlease note that most of our products come with a day guaranteeAfter this time has passed, you may contact our Support Center for technical supportWe have sent you a ticket regarding your issuePlease contact us and
we will provide a satisfactory solution to your issueWe look forward to hearing from you, Best Regards,Gearbest.com

guys I'm just in awe of this site, it is so simple and intuitive that I was really surprised at this, looking at *** reviews the different gadgets and accidentally found out about this site looked on the website and made your first order namely Silicone Case for Electronic Cigarette Cloupor Mini, the quality is just excellent and the most amazing thing that I got the ego days straight in the hands of not wasting time on long waiting at the post office thanks gearbest.som Really super Storeless

Revdex.com:At this time, my complaint, ID *** regarding Gearbest.com has been resolved
Sincerely,*** ***

Dear ***,
Thank you for your response to our previous replyWe are sorry for not responsing timely thereI check we have refunded the payment for you on the payment accountThe attachment is for your referenceWe kindly advise you check it again in your credit card accountThank you for your understanding and cooperationBest Regards, Gearbest.com

Revdex.com:At this time, I have not been contacted by Gearbest.com regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The business gearbest.com only replies by saying to wait additional daysIt has been day since I've ordered with only emails to show for itI've asked several times for a refund
I can supply screenshots and emails showing their lack of customer service
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Ho ordinato circa giorni fa lo *** ** band da GearBest, ed è arrivato in me che non si dica (molto velocemente), ho trovato in GearBest qualità, visto che il prodotto è arrivato intatto; Convenienza, tutti I prodotti sono super scontati; Velocità, sono velocissimi a spedire e danno anche il codice di tracciamento
Consiglio vivamente GearBest per I vostri acquisti

Dear ***,I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.It may get damaged during shipping.We have sent you an email to GmailCould you please check and give a confirmation back?Our intention is simple: to make every
customer completely satisfied with their purchase and to provide the best shopping experience possible.Gearbest.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedGearbest's customer service rep talked it over with a manager to get me a refund of $back for
the expedited shipping but that money wasn't my concern I was worried about the package but it seems like everything is in order nowThe package says it's on its way and hopefully I'll have it soonHowever I really don't see myself ever using this company again.
Sincerely,
*** ***

I recently purchased products from GearBest for my hobby and found exactly what I wanted at extremely good prices, I ordered and received my products quite quickly and in protective packaging, overall I am very happy with my items and will definitely recommend GearBest to anyone wishing to purchase from them!, also their customer services are very fast to reply to questions which is great!