Gearbest.com

At this time, I have been contacted directly by Gearbest.com regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 They claim they will ship me the units if I pay $6 for shipment.  I paid the $6 but have not heard from them...

regarding any shipment info.  I have sent another note to them requesting this info.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Personally I have never Problems with Gearbest. From China the shipping to Germany was very fast. The Customer Service are very friendly and kindly. I can truly recommend the shop.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

nobody contact with me.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted],We are sorry you have incurred that problem. In addition, the standard shipping can reach the majority of countries, while the priority line can reach most of the main countries, below are the estimated shipping times (Hong Kong and China Warehouses).We regret that the item cannot be...

shipped via the priority methods.We have contacted you via our Support Center. Please reply to us there. Many thanks.Gearbest.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]The business has stated that I will receive a refund to my PayPal account within a week- I have yet to receive this refund.  Paypal is a digital venue, not sure after 8 weeks why this can't happen sooner.  Once (if) I receive my refund, I will share with Revdex.com.  
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

I can only recommend gearbest to everyone. The service, quality and prices are very good. The shipment to my country was the fastest I ever saw from this country. I will buy there many more.

Dear [redacted],Thank you for your kind feedback.It is never our intention to upset any customer.Please see our warraty:  [redacted]Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience...

possible.Gearbest.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Nice site , cheap prices, fast delivery. No problems with moneyback. So 10 of 10 for now.

Revdex.com:At this time, I have not been contacted by Gearbest.com regarding complaint ID [redacted].
I have NOT heard from GEARBEST.com.  I don't want anything to do with this company. I feel that they are a ripoff.
The...

reason I ordered the items  from GEARBEST.com was because they had it available to be shipped and delivered before Christmas which didn't happen. This people literally ruined my sons' Christmas. I just need my credit card to be credited and to alert the public about this dishonest company. Sincerely,[redacted]

I use the services of the Gearbest shop a few months and am very pleased. Quality of the product is excellent. Great prices, fast delivery. Of course there are minor problems, but these are trifles. I recommend this store.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
The order number is [redacted] and the package has been sitting since the [redacted] of March 2016 and hasn't moved since Fedex has  been notified and responded that package has never been dropped off to them this item was supposed to be  a birthday gift and shipping was said to be 7-15 and its not here yet yeah its been 11 days out of 15 but thats no excuse did some research and the origin  of this package is a distribution center of your in Erlanger KY which other research shows that package was released from customs   and sent  for processing which is your distribution center so this tells me you have had my package since the [redacted] of March 2016 above is a attachment with screenshot of today date showing the packaged released from customs which basically means you have my merchandise.also in emails you claim to give me points because of this mess up and still haven't seen the 300 or 500 that was told I would get and also having your employee tell me that I couldn't get a refund because I have a case opened  on you thats not real good customer service.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me if they actually fulfill their promise to credit my credit card, and the matter has been resolved.
Sincerely,
[redacted]

1st order with gearbest went smoothly , great quality item & super fast postage to the uk .
Have already placed a few more orders and hope to receive the same standard of service .

Revdex.com:At this time, I have not been contacted by Gearbest.com regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Gearbest.com regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
The company, gearbest.com, has resolved the issue to my satisfaction and I would like to close the complaint a send them a screenshot of the complaint showing it as closed.
Sincerely,
[redacted]

Dear [redacted],
Thank you for your time.
Please check there is no payment id in the proof.
Could you please give us the payment id?
Both of the order and the invoice are waiting for payment.
We have given you a reply.
Please check your ticket.
Thank you for your understanding.
Gearbest.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.[redacted]
[redacted]...

**
[redacted]Issue has been resolved. Please cancel my complaint. 
Sincerely,
[redacted]