Geek Support Live Reviews (519)
View Photos
Geek Support Live Rating
Address: 122 Pearl St # A, Enfield, Connecticut, United States, 06082-3546
Phone: |
Show more...
|
Web: |
|
Add contact information for Geek Support Live
Add new contacts
ADVERTISEMENT
Cyrus, Ellie, and Joseph were very helpful and courteous in answering all my questions and correcting all the problems All critical viruses and/or trojans were successfully removed
Revdex.comID#***Dear ***:The number *** *** does not exist in our database and we have no record of calling this numberFor precaution, we have added this number in our do not call list.Respectfully yours,Customer ServiceGeek Support Live
Scam- infected my computer and blocked it with a number to call them to unblock and repairThey charged $and did not repair- continued to have problems and could not contact a technician- operator tried to sell me other things, including medic alert, and when I demanded a tech, she hung up on me
Complaint: ***
I am rejecting this response because: While they are saying that they have no record of calling this number this must be because they do not keep records. If I receive another call, I will be submitting another complaint. So, far no other calls have come in
Sincerely,
*** ***
Michael and Tracy are wonderful and very patient
Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID ***, and find that this resolution is satisfactory to me
It is unfortunate that I had to go through the Revdex.com in order to have them agree to action that they refused to accept when I spoke with one of their representatives
Sincerely,
*** ***
Revdex.comID#***
Dear ***:
We have no records of calling Daytime Phone
*** However, as a precautionary measure, we have added this number to our Do Not Call ListRespectfully yours,
Customer Service
Geek Support Live
Jason C*** is helping me on the computer
Revdex.com
ID ***
"background-">Dear ***:
We have already removed *** *** from our list Moreover, as desired by her in her statement, at the same time as per our company policy, we do not sell any name and number to anyone else, and have removed her from any subsidiaries, partners, parent companies or any other relation of ours that might have her phone ring
Thank you,
Customer Service
Geek Support Live
Revdex.comID#***Dear Caroline:Please be advised We have added the number to our Do Not Call List.Respectfully yours,Customer ServiceGeek Support Live
Revdex.com*** ***
** *** ***
*** ** ***DEAR CAROLINE:PLEASE LET THIS PERSON KNOW THAT THEIR PHONE NUMBER HAS BEEN REMOVED FROM OUR DATA BASE.THANK YOU,CUSTOMER SERVICEGEEK SUPPORT LIVE
Satisfied so far.Talked with Joseph B*** and Alex H***
Revdex.comID# ***Dear ***She can contact our customer service toll free at ###-###-#### and we will go over the refund process with herWe apologize for any inconvenience caused.Respectfully yours,Customer ServiceGeek Support Live
Revdex.com
ID#***
Dear ***
Our Senior Manager contacted customer and requested her to dial our toll free number again from her other line and the
number worked just fine and she was able to speak with our technicianShe now understands that Geek Support Live is a legit company and customer service orientedOur toll free number ###-###-#### works 24/ We never had any connection issueWe always introduce our company as Geek Support Live.
We apologise for the inconvenience caused to her
Respectfully Yours,
Customer Service
Geek Support Live
Revdex.comID# ***
Dear ***
We have added phone number ###-###-#### to our DO NOT CALL LIST Customer will not receive any call from usRespectfully
yours,
Customer Service
Geek Support Live
Revdex.comID#***
Dear Caroline:
Thank you for your response We have taken
this person's phone number off our data base and they will not receive calls from our company,
Respectfully yours,
Customer Service
Geek Support Live
Revdex.com
ID#***
Dear ***:
We called and spoke with MrD*** ***Since he wanted to cancel the service, we have already issued him 100% refund and his service stands cancelledThank you,
Customer Service
Geek Support Live
Happened to me this week as I just moved to a new smallScared me into thinking my computer was full of viruses and all sorts of male ware.! Believed them and bought a year $planI cancelled my cc and stopped paymentThey are calling and harassing me now!!!
Complaint: ***
I am rejecting this response because:I continue to receive these phone calls from a number of different phone numbers Each time I receive the phone calls, they caller identifies themselves as being from Geek Support
Sincerely,
*** ***
Revdex.comID#***
Dear ***:
255);">
We have checked and have no record of calling
tel:###-###-####As a precautionary measure we have added the phone number to our Do Not Call ListRespectfully yours,
Customer Service
Geek Support Live