Geek Support Live

Revdex.comID# ***
Dear ***:
background-">It seems complainant is mistaking us with some other companyWe have added tel: ###-###-#### to our Do Not Call listBest Regards,
Customer Service
Geek Support Live

ellen was very helpful and I understood her better than the men ive delt with thank you

Revdex.comID# ***
Dear ***:
This person's phone number has been removed from
our data baseThank you,
Customer Service
Geek Support Live

I'm writing a review of a solicitation I received by phone call this morning from a person identifying himself as a *** Certified TechnicianHe referenced a company name "Geek Support Live"I received a phone call from an unlisted number this morningThe caller stated his name and business "Frank with Geek Support Live" and went on to tell me he was notified I had a problem with my computerI interrupted him and asked him to repeat his name and company nameI asked how he came to be calling me and asked him to repeat himself a number of times as it was hard to understand him and what he was saying didn't make any senseI asked, "How did you get my number?" and he said that he didn't have my number, only my customer ID and all my personal information was closed in that fileI asked him to slow down and repeat what he had said a number of timesHe referred to a "Computer ID" and a "Customer ID"
He said, "When you purchased your *** computer..." I intended to ask about this alleged "purchase" and this alleged "*** computer" however at that time he said something very fast and garbled followed by what sounded like, "Well thank you goodbyeLove you." and he disconnectedNot only was this a poorly conducted cold call but I was not given the opportunity to opt out of future callsI've phoned my elderly relatives to be sure they do not accept cold call offers to fix their computer issuesLegitimate or not, this is a bad business practice

I started with a complaint #*** which Revdex.com closed because I stated I would accept the terms of Geek Support to fix my computer for free since they created issues with itI just spent 1-1/hours with them and they still did not fix the issue

Revdex.comID# ***
Dear Caroline:
Please inform this person that their phone number
has been removed from our data listThank you,
Customer Service
Geek Support Live

I'm satisfied with the results of my printer

Revdex.com
CONCERNING:
*** ***
ID# ***
*** ***:
PLEASE NOTIFY *** *** THAT WE HAVE REFUNDED ALL YOUR FUNDS BACK INTO HER CREDIT CARD
HAPPY MOTHERS DAY
CUSTOMER SERVICE
GEEK SUPPORT LIVE

Revdex.comID# ***One time computer diagnostics and cleaning is free of costOur SrTechnician will contact *** *** * *** and do the needful without any fees.Thank you,Customer ServiceGeek Support Live

Revdex.com*** ***Thank you for your inquiry Our plans are Incident Based, however software or application we give to the customer works for years We will contact customer and resolve their computer issues at no additional cost. Respectfully yours,Customer ServiceGeek
Support Live

Geek Support is a service that is highly efficientTracy was very knowledgeable and patientTracy was very encouraging although I was very upset to know that my computer was infected with virusesI would gladly use Geek Support again and again

Revdex.com
ID ***
13.333333015441895px; background-">
Dear ***:
Any customer who wants to purchase any service plan with us, they have to purchase from our website, that is www.GeekSupportLive.comOn all the purchases made with Geek Support Live it will show up GeekSupportLive as descriptor on their credit card or debit card statementMoreover we do not have any $planThis customer seems to have been scammed for $by someone who is unknown to us and should contact their bank in case its a service charge from their bank?
The purchase date as mentioned by the customer 7/6/which is over a year backThis is not fair for the customer to blame us nowHowever, should customer have any queries or questions, we will be happy to assist and cooperate in best possible manner
All they have to do is go on our web page and explain their problem
I hope this clears up this matter?
Respectfully yours,
Customer Service
Geek Support Live

Revdex.comID#***Dear ***:I am very confused with this person and their comment about our company and this is why????Many of our technicians are *** certified technicians and they may mention the same to the customers and it seems the customer misunderstood itAlso, we only support genuine *** *** users only.Also, we have delivered their complimentary All-in-One Printer (carrier ***, Tracking # ***) on NovSince, you have disputed the charge and we have already issued you 100% refund, than you must immediately return the printer back to us (we have emailed you return label)Once you return our printer, your account stands closed.We receive customers who take advantage of our company and later make fictitious claims and we always help them but if we find we have issues with anyone than our company always returns the money back to them but many never return their laptops or other products back to usPlease see that this customer returns their printer back to our company.Thank you,Respectfully yours,Customer ServiceGeek Support Live

yes my wife just had a phone call from them and im a computer programmer and she put me on the phone and they said her computer is getting viruses now I built her firewall and nothing gets threw if something does its tells menow they had me go to this website and my firewall pinged it told me someone is trying to download my hard drive once I got that message I told them to remove me from there list and they said no I will not I asked to speak to a manager and once again they refused

Revdex.comID#***
Dear ***:
Please read my reply
sans-serif; background-">I called customer myself as *** *** and I spoke with the customer in details and found out somebody called him in *** *** transaction to somewhere in *** $in game and export licenses, its their responsibility for such transactions by its customers
We explained to Mr *** and he understands that he was scammed by some unknown person
Sincerely yours,
Customer Service
Geek Support Live

Revdex.com
ID# ***
Dear ***:
Please let this person know that their phone number has been removed from our calling list
They will never receive another call from our company
Thank you for your assistance
Customer Service
Geek Support Live

Revdex.comID#***Dear ***:We have issued refund of $100, however, your service with us will continueShould, you have any other concern, kindly feel free to call our customer service.Thank you,Respectfully yours,Customer ServiceGeek Support Live

Revdex.com
ID# 1***
DEAR M***
PLEASE BE ADVISED THAT THIS EMAIL WAS RESPONDED TO LAST WEEK IT MAY HAVE PASSED THROUGH YOUR EMAIL UNNOTICED
" background-">We have not contacted Daytime Phone: (25** *** This number does not exist in our databaseAs a precaution, we have also added the number to out Do Not Call list

Complaint: ***
I am rejecting this response because: I have not received any respond from Geek Support LiveWould like a phone call to settle with themMy cell number is ***
Sincerely,
*** ***

Revdex.com
ID#***
Dear ***:
Kindly call our Customer Service for service cancellation.
Thank you,
Customer Service
Geek Support Live