Geek Support Live

Complaint: ***
I am rejecting this response because: I realize that there are different levels of technology training in their organization One day I am told that I am have to be sent a Flash Drive and the next day I called and everything was corrected in only hours rather than (which caused more problems than were corrected) I have received a voice message from Ryan, GSL's CS Supervisor When I can be assured that I will receive a technician with the advanced skill level who corrected my problems on the second call, I may be satisfied However, claiming they have no control over the mail is not true Rather than send a Flash Drive (or any equipment) in - days is not true It could be sent by express mail
Sincerely
*** ***

Revdex.comID#***
Dear ***:
Please be advised that this person's phone number
has been removed from our data baseThank you,
Customer Service
Geek Support Live

Joy W*** has been assisting me in correcting my *** *** *His help was exceptional, not just his expert knowledge, but his patience was outstandingI am 83, somewhat deaf and partially blind so his help all around was excellent

Revdex.comID# ***
Dear Caroline:
This person's phone number has been removed from our data base
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Thank you,
Customer Service
Geek Support Live

Received a call from Geek Support 323-741- They said my PC had an issue and asked me to turn it on When I asked when they received the reportThey promptly hung up Very confident it is a scamas usual

Revdex.comID#***
Dear ***:
We always represent ourselves as Geek Support LiveWe have D rating,
however, we always respond to all queries or complains in time and don't have a single unresolved complainWe only contact in response to customer's online query or in response to our surveyMoreover, we offer free computer diagnostics with no obligationWe offer our service only after the diagnostics is done and than customer can chose our service if they are interested in signing up with usRespectfully yours,
Customer Service
Geek Support Live

Joseph has patiently led me through this process Thank you;

Revdex.com
size="2">ID#***
Dear ***:
We have added Daytime Phone: *** and Evening Phone: *** to our Do Not Call List and removed both numbers from our data base This person will never receive calls from usRespectfully yours,
Customer Service
Geek Support Live

Revdex.com
ID# ***
*** ***
DEAR ***:
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WE HAVE TAKEN THIS PERSON'S PHONE NUMBER OFF OUR DATA BASE
THANK YOU,
CUSTOMER SERVICE
GEEK SUPPORT LIVE%

Revdex.comID# ***Dear ***:Please be advised that this person's phone number has been removed from our data base.Thank you,Customer ServiceGeek Support Live

Revdex.comID#***
Dear ***:
We have no record of calling tel# ###-###-####
However, as a precautionary measure we will add this number to our Do Not Call ListSincerely yours,
Customer Service
Geek Support Live

Revdex.comID#***Dear ***:We can only help someone if they call our numbers that are submitted to them and its the same numbers we have had for over years If anyone ask for help or assistance we only use these numbers and we have many technicians willing to assist them.We also send everyone a brochure and welcome letter with the same numbers printed on each package I can only say we can't please the world but we do please thousands of customers with very little problems I can only reiterate FOR REFUND KINDLY CALL THE SAME NUMBERS GIVEN AND WE WILL HELP YOU Respectfully yours,Customer Service Geek Support Live

a website wants to open web contact using this computer--- this message kepy popping up and geek support was able to remove it for me--

Revdex.comID#[redacted]
Dear [redacted]:
The number [redacted]
" background-"> does not exist in our database and we have no record of calling this numberFor precaution, we have added this number in our do not call listRespectfully yours,
Customer Service
Geek Support Live

Revdex.comID#[redacted]
Dear [redacted]:
" background-">We offer free computer diagnosticsLong string of numbers could be Customer ID or remote session IDCustomer can chose to buy our service after diagnostics, however, there is no obligation.
Thank you,
Respectfully yours,
Customer Service
Geek Support Live

Revdex.comID#[redacted] Dear [redacted] Our Senior Manager contacted customer and requested her to dial our toll free number again from her other line and the number worked just fine and she was able to speak with our technician. She now understands that Geek Support Live is a legit company and...

customer service oriented.Our toll free number ###-###-#### works 24/7.  We never had any connection issue. We always introduce our company as Geek Support Live. We apologise for the inconvenience caused to her. Respectfully Yours,Customer ServiceGeek Support Live

Revdex.com[redacted]Dear [redacted]:We have not contacted Phone: ###-###-####. We are adding the number to our Do Not Call List as a precaution. We assure that we will not contact the above mentioned phone number.Respectfully yours,Customer ServiceGeek Support Live

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. They should note that my name is not [redacted]. Please do research before calling phone numbers. 
Sincerely,
[redacted]

Revdex.comID# [redacted]Dear [redacted]Customers normally receive computers (complementary with certain plains) within 2-3 weeks.  Upon receiving refund request, we have already issued full credit/refund of $1500 to customer.  We pride in our customer service and for any reason if customer is not...

satisfied we issue credit/refund to our customer.Thank you,Customer ServiceGeek Support Live

Revdex.comID#[redacted]Dear [redacted]:We have no records of calling Daytime Phone [redacted].  However, as a precautionary measure, we have added this number to our Do Not Call List.Respectfully yours,Customer ServiceGeek Support Live