Confirmed by*** at Aaron's in Neosho that the washer was paid in full on Feb24,
on February 24,I paid off a washer that I had rented to own through Aaron's, ***
The total of the washer was 1,Within days of paying off the drum stopped workingI called Aarons and the store manager agreed to have it sent off for repair
at least months went by and I still didn't have my washer,but I was given a loaner washer
Finally, it was repaired and ready to be deliveredThe store is closed by the time I get home for workso we agreed on a Friday later afternoon deliveryI get a call from the drivers tell me it was going to be another hour before they would be able to come out, they were running behindI travel with work and could not waitWhen I came back that following Tuesday I went to the store, and my washer was not thereI was then told that it was accidently SOLD! As of today this is showing up on my creditthough in their system it
I've had many thing from Aarons, and went through a time when I couldn't afford hardly anythingThey helped me out through my hard times and good timesThey have been amazing to me and my family always had a good word for usI was in their today to upgrade my computer and came out once "again" a happy customerI'm am very happy with my results with my product and services receivedIn the end I couldn't ask for a better business to help me and my family with furniture and electronics
***
TV Advertised for month Lease or month Pay at costNow they say it's month lease or month pay cost to own
I moved from TX to CO, and needed to get washer and dryer and saw a beautiful TV that had the advertising on it that said that it could be purchased at a month lease, with payments of $120/mo for just the TV, or buy it outright in monthsI knew that I would be paying the price of the TV plus interest but thought it was fair to pay $at the end of a yearWell I moved from CO to LA and was told that I couldn't take the TV out of state but that I could use their Lifetime Transfer, which would give me credit for what I paid and continue to pay at the same rate for the same or a similar TV, I didn't need the washer and dryer because I had mine when my wife came up from TX when the house soldSo I went to Aaron's here in LA and informed them of this and knew I had a couple of payments to finish my year contractSo after paying my 12th payment I stopped paying
Oh I also record it the conversation because you definitely need to have proved when you are dealing with dirty liars okay it's scammers and it's a liars and they are too no good so real always record conversations if you can so I actually have him telling me that he needs only family as references obviously this is Rachel profiling me in discrimination because I am black and he just doesn't believe me worth the *** I'm a don't have no problem getting him I income information proof of that but I've already given to references of perfectly good references ........Hello im haveing to deal with racest disremination at Aaron Leon Valley Shopping Center, Bandera Rd, San Antonio, TX Now I walk in having done my application online but it has not go to the store yet they are trying to get me to redo another application to get a used tv I said ill wait for the new one because im doing same as cash and I was appoved online
But when I get to store I have to deal with disremination racial profiling everything you took my money feom my card online and sent me a contract now I should file a law suit on this company and get other to join me
I made this sheert to show im not faded by your game here if I had waited id never need more refferansec he told me I cant do this unless I have two more reff from family memebrs and I dnt have and my mother and father died I told him he said well im not going to be able to do this no notheing I understand getting my income info but to tell me I need this reffis insulting cuz I have no family and that really hurt mePeople ar born with out parents to dru users and did not ask to b in this worl now all the different referances thti acceptable on the oline aplication can take he want family only I gave two for the online applcation and was appoved now hey see im black an they need more reffFor what they took my money online said wait to day for the product to be delivered and I made a mistake by oing into the stor first to check if the tv was there so I could take it home
Im about to I will be wearing this shirt in flags and walking up and down the street it really shows the evil and what Aarons is about to the customers nowNothing but lies
I hope I dilever the final blow to Aarons for this man is heartless evil dude racest and I over herd him saying after he looked at me yea he dont make that much what a profiling recest *** and im about to be the thorn I promise I will wear this shirt ad have more made and watch your stores close one by one for this taking my money online and lieing about it The shirt will have online appoved and show my application going to the store then in red, racial racest profiling deniedok so thanks you its time to pull out now
I ordered some furniture online from Aarons they checked my references and said I was approvedI went into my local store upon their request to provide my debit card and ID which they then set me up with a delivery dateI then threw away my old furniture at this point it has been a week since my online application and appoval 3days before my scheduled delivery they call to inform me I had two options either I get a cosigner or make a bigger deposit (1,071) to get my furniture.....they were rude and lacked consideration....if I had over to purchase furniture why would I give it to them to rent makes no sense I would never recommend them oh and they had the nerve to call and tell me I'm behind on my payment for furniture I never received
I have informed Aarons since 7/3/that my oven door needed repair since I have the warranty thru Aarons and my item has yet to be paid off I requested this through the Aarons on Wheeler Road, Central Islip, NYI also purchase and pay for the Extended Warranty to cover all my products purchased through AaronsOn 7/3, I was advised by the person who came to repair my oven that he had to return to the store and could not fix the doorAfter not returning on 7/and my appointment being ignored with no phone call or no one coming to my home even after being placed in the schedule book I filed my 1st complaint and Nia the regional manager contacted me and advised that someone from Aarons will come to my home on 7/After that date I was informed that they had to outsource the repair to AllPro and register the product with Frigidaire, after a Month on 8/I called Frigidaire for status and was told NO ONE from Aarons called to register the productI, Myself went to register the product and called AllPro to try to schedule an appoint and was then told by AllPro that NO one from Aarons called them because if they did they would know that AllPro does NOT SERVICE the Brentwood AreaI am very UPSET since I have to do all the work to have my own items repaired when I am making my payments and also am paying for an EXTENDED WARRANTY!!!! How is it that when it is time to make a payment Aaron calls me 5-times a day even when I make payments onlineWhen I told that to Aarons in Central Islip, I was told what does that matter one has nothing to do with the otherI find that this has been the worst experience ever I have a Family gathering on SEPT 1stVery Important and I do not have an oven for Over a month trying to just cook on a stove is somewhat very difficult with childrenas to my 2nd complaint on 8/no one has even bother to call me not even the regional managerMy 2nd Complaint number is *** and the 1st complaint number is #***I hope to have this resolved ASAP
The GM and Sales Manager answered every question I had when I called before I drove all the way thereThey both were extremely polite and respectfulTheir footwork made my trip extremely quick and easyI spent minimal time in the store and couldn't be happier with my merchandiseAnd the delivery drivers were just as courteous and helpful when they delivered my merchandiseThey made sure they set it up for me and went over all the information about the merchandise to make sure I understood how it worksThe whole staff was just absolutely wonderfulI am overly satisfied with my experience
Aarons caused damaged to my home and refuse to pay
Upon delivery Aarons damaged my front door and refuse to replace itThey offered a $credit to the account when the door cost now making threats to take us to court because they don't want to pay for my door but want the products backInstead of replacing the door or giving a actual credit they threaten usI have no issue paying for the product once the door is taken care of as it was there employee that caused the damage
We were told over and over it would be fixed and never had been and they harass every reference if I don't mAke it in the day payment is due
There are loose threads on the ends of the arms of couch and chair the back of the couch has a huge line in it they had hidden at the store when we first seen it but as soon as we did they said they would send someone right out then the guy gets there months later says it's unacceptable and he would replace the whole back of the couch and haven't heard anything else I still make my regular payment as I agreed to do so why can't they keep up their end of the agreement
I had placed a order for a product that was on their website in AprilThe product was received the last week of MayThe product was put in my home defected they new it was defected and never repaired it or came to check on itI been getting harassed for payments I was told I didn't have to pay because the product was defectedNow it's August no replacement, I'm getting harassed for payment, and the product is still unusable in my house
Around the middle of May I contacted Aaron's in *** and requested that they pick up their furniture because I was movingThe associate said he would return my call and did not for over a weekI then called again stating it was emergent that they get their furniture because I wouldn't have access to the home anymore after movingThis time he tried to convince me to keep the furniture stating I only had payments leftI told him that I did not care because I was purchasing furniture elsewhere and I was not happy with the quality of their furnitureHe said he would return my call to set up a pick up dateThey never called me back so I called again and told them I needed them to pick up their furniture the first Monday of JuneI discussed a time being noon and they said okNo one showed upBuddy's rental came and retrieved their furniture and Aaron's never cameI called again and they stated that they would be coming later that weekI explained to them for the thousandth
I have rented products from Aaron's and the products I received are not fully functional and/or damagedI have asked for a replacement several times and they always state I will receive a newer productI never receive itThis has been going on for months nowThey are demanding payment and I'm not going to continue paying for damaged equipmentSomething needs to be done!!!
Product_Or_Service: Stove
Very poorly ran companyDid receive all I purchased then wanted to charge to send to mePayments not applied correctly then takes forever to correct the payment so you can't pay off early and then they want to charge you twice the price of the itemManagers say they are helping you and make deals with you and your item is paid off then you receive letters saying they are taking you to collections and ruin your credit and you were told it was paid offI have never been screwed over so badlyAll they do is lie
the sale s person calls me multiply time s in a day calls my family multiple time s I have tried to make arrangmet s for bill I feel that I am be mentally harrest they come to house telling me there going to call the police on me I m afraid to open door I owe less than n that renewal fee s they say I owe I would like them to only contact me threw the mail I have ask d them to stop calling my family as to they have nothing to do with my bills they intimidate me I am ederly have medical conditions
Paid off an item back in February The exact amount of money that we(wife and I) were told tomonths later in the month of October I start getting phone calls from Aaron's telling me that we owe $stillI say 'that can't be, we paid off in February.? Phone calls continue dailyTo the point that I get agitated and say 'I will be contacting an attorney.? Women on the phone starts arguing with me and tells me that Aaron's will come to my house with the police and take back the purchased itemA few more words are said and I eventually get perturbed enough to hang up and contact the regional manager, the Aaron's customer service center and a few review websiteshours later I get a phone call from the store manager saying it was an error on there part by an employee that is no longer thereSo after a week of phone calls and some women telling me Aaron's would come in my house with cops and take my belongsI had paid months ago and was harassed because of there mist
Employees are very rudeI called to pay up on my bill and try to figure out when my next payment was dueThe lady got rude with me and wouldn\'t let me talkI didn\'t understand what she was saying or explaining but she still wouldn\'t let me talkI asked to speak with a guy that I usually speak with named Rich that is usually greatHe explained the situation and then I did understand himThen I continued to tell him how the lady was being rude and he disagreed, he then started to be rudeSo I just asked him how much more I owed to pay the bill off so I wouldn\'t have to deal with Arron\'s anymore because of the rudenessI then payed off the entire billI WILL NEVER GO BACK TO ARRONSI usually go to rent a center and they are great but decided to try ARRONS out but I\'m very disappointed and will have to continue to go to rent a center again next time I need something!
These people are ***!!!!!!!!!!! Stay as far away from them as you possibly canI have been a loyal, on time paying customer for years and while having an issue with an online payment I was locked out of my accountI tried to receive a resolution to this while speaking with a customer service representative online and I have NEVER received such a cold and robotic experienceSTAY FAR AWAY!
This company will not send me a monthly statement showing what I owe and where my payments were are being appliedI have contacted this company numerous of times but they still do not comply with my wishesI purchased a queen size bed from them box springs and mattress set for payable on monthly payments of They are telling me that it will take months to pay this offWhere is my money going then I feel like I'm being ripped off.ProductOrService Lap top computer bed set
My complaint is related to a contract for a TV I purchased on Dec In June of our TV was broken which was fault of oursI called the store to let them know what had happened and to inquire about the warranty of the TVThey informed me that the warranty would not cover personal damage to the TVI asked the store manager *** if there was any way we could work out a deal due to the circumstances that caused the damageThe store manager at that time was willing to work out the following deal as I have been a long time customer and have met and paid off numerous accounts with AaronsThe manager and I agreed to pay off the TV at retail price instead of lease priceI was very happy that the manager was willing to work with me on this and allow me to pay the TV at retail priceOn Feb 18,I was informed by store employee and manager confirmed that I had submitted the final payment at retail price of $for the TV and it was in fact paid in fullThey told me they w
This is about your *** Al location, I have been a long time customer of Aaron's in *** and NEVER once had issues till now.I currently have an account with the*** store on a fridge my payments have been current and in fact paid weeks before the due date every monthI have a friend that put my name down as s reference ( point of contact ) on merchandise he is buying from another location which is the Aaron's in ***, he apparently according to them defaulted on his loan and when they could not contact him the *** store ( not *** ) came to my mother's house threatening to take the fridge because "my name" was on the paperwork in *** and that account was in default, they started telling my mom about the account in *** which is a BIG privacy issue considering her name is nowhere on that account as point of referenceI called both stores and the conversations got pretty heated and I was hung up on several times ( yes I wasn't so nice ) I called bac
Confirmed by*** at Aaron's in Neosho that the washer was paid in full on Feb24,
on February 24,I paid off a washer that I had rented to own through Aaron's, ***
The total of the washer was 1,Within days of paying off the drum stopped workingI called Aarons and the store manager agreed to have it sent off for repair
at least months went by and I still didn't have my washer,but I was given a loaner washer
Finally, it was repaired and ready to be deliveredThe store is closed by the time I get home for workso we agreed on a Friday later afternoon deliveryI get a call from the drivers tell me it was going to be another hour before they would be able to come out, they were running behindI travel with work and could not waitWhen I came back that following Tuesday I went to the store, and my washer was not thereI was then told that it was accidently SOLD! As of today this is showing up on my creditthough in their system it
I've had many thing from Aarons, and went through a time when I couldn't afford hardly anythingThey helped me out through my hard times and good timesThey have been amazing to me and my family always had a good word for usI was in their today to upgrade my computer and came out once "again" a happy customerI'm am very happy with my results with my product and services receivedIn the end I couldn't ask for a better business to help me and my family with furniture and electronics
***
TV Advertised for month Lease or month Pay at costNow they say it's month lease or month pay cost to own
I moved from TX to CO, and needed to get washer and dryer and saw a beautiful TV that had the advertising on it that said that it could be purchased at a month lease, with payments of $120/mo for just the TV, or buy it outright in monthsI knew that I would be paying the price of the TV plus interest but thought it was fair to pay $at the end of a yearWell I moved from CO to LA and was told that I couldn't take the TV out of state but that I could use their Lifetime Transfer, which would give me credit for what I paid and continue to pay at the same rate for the same or a similar TV, I didn't need the washer and dryer because I had mine when my wife came up from TX when the house soldSo I went to Aaron's here in LA and informed them of this and knew I had a couple of payments to finish my year contractSo after paying my 12th payment I stopped paying
Oh I also record it the conversation because you definitely need to have proved when you are dealing with dirty liars okay it's scammers and it's a liars and they are too no good so real always record conversations if you can so I actually have him telling me that he needs only family as references obviously this is Rachel profiling me in discrimination because I am black and he just doesn't believe me worth the *** I'm a don't have no problem getting him I income information proof of that but I've already given to references of perfectly good references ........Hello im haveing to deal with racest disremination at Aaron Leon Valley Shopping Center, Bandera Rd, San Antonio, TX Now I walk in having done my application online but it has not go to the store yet they are trying to get me to redo another application to get a used tv I said ill wait for the new one because im doing same as cash and I was appoved online
But when I get to store I have to deal with disremination racial profiling everything you took my money feom my card online and sent me a contract now I should file a law suit on this company and get other to join me
I made this sheert to show im not faded by your game here if I had waited id never need more refferansec he told me I cant do this unless I have two more reff from family memebrs and I dnt have and my mother and father died I told him he said well im not going to be able to do this no notheing I understand getting my income info but to tell me I need this reffis insulting cuz I have no family and that really hurt mePeople ar born with out parents to dru users and did not ask to b in this worl now all the different referances thti acceptable on the oline aplication can take he want family only I gave two for the online applcation and was appoved now hey see im black an they need more reffFor what they took my money online said wait to day for the product to be delivered and I made a mistake by oing into the stor first to check if the tv was there so I could take it home
Im about to I will be wearing this shirt in flags and walking up and down the street it really shows the evil and what Aarons is about to the customers nowNothing but lies
I hope I dilever the final blow to Aarons for this man is heartless evil dude racest and I over herd him saying after he looked at me yea he dont make that much what a profiling recest *** and im about to be the thorn I promise I will wear this shirt ad have more made and watch your stores close one by one for this taking my money online and lieing about it The shirt will have online appoved and show my application going to the store then in red, racial racest profiling deniedok so thanks you its time to pull out now
I ordered some furniture online from Aarons they checked my references and said I was approvedI went into my local store upon their request to provide my debit card and ID which they then set me up with a delivery dateI then threw away my old furniture at this point it has been a week since my online application and appoval 3days before my scheduled delivery they call to inform me I had two options either I get a cosigner or make a bigger deposit (1,071) to get my furniture.....they were rude and lacked consideration....if I had over to purchase furniture why would I give it to them to rent makes no sense I would never recommend them oh and they had the nerve to call and tell me I'm behind on my payment for furniture I never received
I have informed Aarons since 7/3/that my oven door needed repair since I have the warranty thru Aarons and my item has yet to be paid off I requested this through the Aarons on Wheeler Road, Central Islip, NYI also purchase and pay for the Extended Warranty to cover all my products purchased through AaronsOn 7/3, I was advised by the person who came to repair my oven that he had to return to the store and could not fix the doorAfter not returning on 7/and my appointment being ignored with no phone call or no one coming to my home even after being placed in the schedule book I filed my 1st complaint and Nia the regional manager contacted me and advised that someone from Aarons will come to my home on 7/After that date I was informed that they had to outsource the repair to AllPro and register the product with Frigidaire, after a Month on 8/I called Frigidaire for status and was told NO ONE from Aarons called to register the productI, Myself went to register the product and called AllPro to try to schedule an appoint and was then told by AllPro that NO one from Aarons called them because if they did they would know that AllPro does NOT SERVICE the Brentwood AreaI am very UPSET since I have to do all the work to have my own items repaired when I am making my payments and also am paying for an EXTENDED WARRANTY!!!! How is it that when it is time to make a payment Aaron calls me 5-times a day even when I make payments onlineWhen I told that to Aarons in Central Islip, I was told what does that matter one has nothing to do with the otherI find that this has been the worst experience ever I have a Family gathering on SEPT 1stVery Important and I do not have an oven for Over a month trying to just cook on a stove is somewhat very difficult with childrenas to my 2nd complaint on 8/no one has even bother to call me not even the regional managerMy 2nd Complaint number is *** and the 1st complaint number is #***I hope to have this resolved ASAP
The GM and Sales Manager answered every question I had when I called before I drove all the way thereThey both were extremely polite and respectfulTheir footwork made my trip extremely quick and easyI spent minimal time in the store and couldn't be happier with my merchandiseAnd the delivery drivers were just as courteous and helpful when they delivered my merchandiseThey made sure they set it up for me and went over all the information about the merchandise to make sure I understood how it worksThe whole staff was just absolutely wonderfulI am overly satisfied with my experience
Aarons caused damaged to my home and refuse to pay
Upon delivery Aarons damaged my front door and refuse to replace itThey offered a $credit to the account when the door cost now making threats to take us to court because they don't want to pay for my door but want the products backInstead of replacing the door or giving a actual credit they threaten usI have no issue paying for the product once the door is taken care of as it was there employee that caused the damage
We were told over and over it would be fixed and never had been and they harass every reference if I don't mAke it in the day payment is due
There are loose threads on the ends of the arms of couch and chair the back of the couch has a huge line in it they had hidden at the store when we first seen it but as soon as we did they said they would send someone right out then the guy gets there months later says it's unacceptable and he would replace the whole back of the couch and haven't heard anything else I still make my regular payment as I agreed to do so why can't they keep up their end of the agreement
I had placed a order for a product that was on their website in AprilThe product was received the last week of MayThe product was put in my home defected they new it was defected and never repaired it or came to check on itI been getting harassed for payments I was told I didn't have to pay because the product was defectedNow it's August no replacement, I'm getting harassed for payment, and the product is still unusable in my house
Around the middle of May I contacted Aaron's in *** and requested that they pick up their furniture because I was movingThe associate said he would return my call and did not for over a weekI then called again stating it was emergent that they get their furniture because I wouldn't have access to the home anymore after movingThis time he tried to convince me to keep the furniture stating I only had payments leftI told him that I did not care because I was purchasing furniture elsewhere and I was not happy with the quality of their furnitureHe said he would return my call to set up a pick up dateThey never called me back so I called again and told them I needed them to pick up their furniture the first Monday of JuneI discussed a time being noon and they said okNo one showed upBuddy's rental came and retrieved their furniture and Aaron's never cameI called again and they stated that they would be coming later that weekI explained to them for the thousandth
I have rented products from Aaron's and the products I received are not fully functional and/or damagedI have asked for a replacement several times and they always state I will receive a newer productI never receive itThis has been going on for months nowThey are demanding payment and I'm not going to continue paying for damaged equipmentSomething needs to be done!!!
Product_Or_Service: Stove
Very poorly ran companyDid receive all I purchased then wanted to charge to send to mePayments not applied correctly then takes forever to correct the payment so you can't pay off early and then they want to charge you twice the price of the itemManagers say they are helping you and make deals with you and your item is paid off then you receive letters saying they are taking you to collections and ruin your credit and you were told it was paid offI have never been screwed over so badlyAll they do is lie
the sale s person calls me multiply time s in a day calls my family multiple time s I have tried to make arrangmet s for bill I feel that I am be mentally harrest they come to house telling me there going to call the police on me I m afraid to open door I owe less than n that renewal fee s they say I owe I would like them to only contact me threw the mail I have ask d them to stop calling my family as to they have nothing to do with my bills they intimidate me I am ederly have medical conditions
Paid off an item back in February The exact amount of money that we(wife and I) were told tomonths later in the month of October I start getting phone calls from Aaron's telling me that we owe $stillI say 'that can't be, we paid off in February.? Phone calls continue dailyTo the point that I get agitated and say 'I will be contacting an attorney.? Women on the phone starts arguing with me and tells me that Aaron's will come to my house with the police and take back the purchased itemA few more words are said and I eventually get perturbed enough to hang up and contact the regional manager, the Aaron's customer service center and a few review websiteshours later I get a phone call from the store manager saying it was an error on there part by an employee that is no longer thereSo after a week of phone calls and some women telling me Aaron's would come in my house with cops and take my belongsI had paid months ago and was harassed because of there mist
Employees are very rudeI called to pay up on my bill and try to figure out when my next payment was dueThe lady got rude with me and wouldn\'t let me talkI didn\'t understand what she was saying or explaining but she still wouldn\'t let me talkI asked to speak with a guy that I usually speak with named Rich that is usually greatHe explained the situation and then I did understand himThen I continued to tell him how the lady was being rude and he disagreed, he then started to be rudeSo I just asked him how much more I owed to pay the bill off so I wouldn\'t have to deal with Arron\'s anymore because of the rudenessI then payed off the entire billI WILL NEVER GO BACK TO ARRONSI usually go to rent a center and they are great but decided to try ARRONS out but I\'m very disappointed and will have to continue to go to rent a center again next time I need something!
These people are ***!!!!!!!!!!! Stay as far away from them as you possibly canI have been a loyal, on time paying customer for years and while having an issue with an online payment I was locked out of my accountI tried to receive a resolution to this while speaking with a customer service representative online and I have NEVER received such a cold and robotic experienceSTAY FAR AWAY!
This company will not send me a monthly statement showing what I owe and where my payments were are being appliedI have contacted this company numerous of times but they still do not comply with my wishesI purchased a queen size bed from them box springs and mattress set for payable on monthly payments of They are telling me that it will take months to pay this offWhere is my money going then I feel like I'm being ripped off.ProductOrService Lap top computer bed set
My complaint is related to a contract for a TV I purchased on Dec In June of our TV was broken which was fault of oursI called the store to let them know what had happened and to inquire about the warranty of the TVThey informed me that the warranty would not cover personal damage to the TVI asked the store manager *** if there was any way we could work out a deal due to the circumstances that caused the damageThe store manager at that time was willing to work out the following deal as I have been a long time customer and have met and paid off numerous accounts with AaronsThe manager and I agreed to pay off the TV at retail price instead of lease priceI was very happy that the manager was willing to work with me on this and allow me to pay the TV at retail priceOn Feb 18,I was informed by store employee and manager confirmed that I had submitted the final payment at retail price of $for the TV and it was in fact paid in fullThey told me they w
This is about your *** Al location, I have been a long time customer of Aaron's in *** and NEVER once had issues till now.I currently have an account with the*** store on a fridge my payments have been current and in fact paid weeks before the due date every monthI have a friend that put my name down as s reference ( point of contact ) on merchandise he is buying from another location which is the Aaron's in ***, he apparently according to them defaulted on his loan and when they could not contact him the *** store ( not *** ) came to my mother's house threatening to take the fridge because "my name" was on the paperwork in *** and that account was in default, they started telling my mom about the account in *** which is a BIG privacy issue considering her name is nowhere on that account as point of referenceI called both stores and the conversations got pretty heated and I was hung up on several times ( yes I wasn't so nice ) I called bac