They leased me a dryer that was out of warrantyKept it for most of the leasing periodGave it back after it was paid off and still wasnt fixed
They still have the dryer they sold me and is saying it'll be fixed and delivered by every thursday for over a monthThey have taken it to service times each time keeping it for monthsReturning it and it brakes down n weeksThe name on my account is *** *** ***I live at sanibel ln smyrna ga XXXXXThe dryer is fully paid forThe warranty was out in I began my lease in My account is always missing money when I send a check from the bank every month to be delivered by the 1stAt this point I need another dryer
this company used intimidation with the people I had put down as referenceThe store manager Alicia Vargas ,went out of her way and threw Facebook tried to contact me threw a friend me and her have in commonThey are not allow to do that its very clear on their contract that they can not contact anybody threw social mediaI do have an understanding that collector of a debt cant keeping harassing you after daysI am aware that I didn't make a payment for the time I wasn't here but there was no need for their actionsI felt harassed and very intimidated by this companynot only that went on and told somebody else our business with that person had no need to know
Product_Or_Service: dining set/livingroom set
Account_Number:***
General manager of the Hillsboro location is extremely rude and unprofessionalI have been a customer since 2013, yet because of this employee I will not spend another penny in this storeThey have no value for loyal customersThis company does not foster customer relationships and employees are not encouraged or trained to provide basic customer serviceI've seen reviews on social media done by their own employees posing as customers which is a dishonest representation of the business
I rented a laptop from them,,till I paid it off and owned it,,,you have a day warranty if it breaks,,,well day after I paid it off it lost its hArd drive and was stuck in a loop, ,,after weeks they tell me its fixed,,used it for little while and it did exactly the same thing ,,,said updating then got stuck in a loop same as first time,,looked like they tried just cleaning hard drive and put it back in,,now they have it again and won't give me a loaner or my money back,,in afraid its nit gonna work again,,I really hope you can help me get a working laptop, ,,ty
Product_Or_Service: Laptop
I purchased a inch rca television over a year agoAt the time of purchase my main goal was to pay it off early so I would receive same as cash discountI got it in August never late on any paymentsIn November I gave them 900$ payment and was told I could pay the remainder none months from that dateI'm which I did but buy I was ready to pay itMy television was broken which was my faultThe manager***Said we owed Instead of the original I stated it was your sales managers fault for giving us the options of paying it months laterI told*** I refuse to give him more then what was told to meSo instead of him taking the 241$He told me he would give me a brand new rca 65inch television for and close out the accountSo I took him up on that offer considering I was getting another tvBut he had a hidden agenda because he new rca was going bankrupt and the t.vwas uslessWe'll they delivered the new oneWhich I had issues with so*** the
Well when I first looked at the refrigerator the price on it was $and some change per month but when I made 1st payment the same day in the same hour it was $and some changeSo I said what's up with thatThe fellow waiting on me said it was no longer that priceThat didn't go over good with me I figured they would make it right so in good faith I made the Purchace now several months down the road I notice the seal is tearing on the door at a place where you really wouldn't notice if the door isn't wide openSo I called asking for a repairA guy from Aaron's came by took a picmins later I got a call from Aaron's asking what I did to cause thisI was like what I didn't cause this it could have happened during delivery I just now noticedSo anyway not only the price gouging now Aaron's is telling me they may or may not fix it
Product_Or_Service: Frigidaire refrigerator
Order_Number: Not sure
Account_Number:***
They will not stop calling me
My friend bought something withat aarons and used me as a referenceNot sure as to why they are calling but the company has called me over times and every time I answer I ask that person to stop calling meI have done what they asked me to do and can't do anything else for themI have blocked every number they called me on and still call me on different numbersThey are harrassing me
Rented to own new refrigeratorWas delivered and brand new abd have been making payments on it monthlyNoticed one day there was a crack inside wall of refrigerator and contacted Aarons in Danbury where produce was purchasedFist they asked me if I put anything heavy in refrigerato which was not the caseThen the proceeded to say they would get a appliance place and have them contact me to come outThe applicace person came and confirmed that it was a manufacterer defect but would call us in days to confirm the next stepWell is been months and man futile phone calls to Aarons who are now informin gme that I shouldnt have gotten my ownwarranty as we are wareentedd under them which was never told to meAs of 4/27/there is still no help or anything and the waal is still crackedI told Aaron's I refuse to make anymore monthly payments to them until this issue is resolved./ I have spoken to *** in Aarons and to no avail as they keep tryin g to say this is a problem
Paid my payment and they have failed to deliver my order within their 5-day window timeI called twice and no response why
Order on Oct 12,And on Oct 24, still no delivery
On 10/I rented a laptop from the Aarons location in Tonawanda, NYI paid dollars to hold over to my first official paymentI returned the laptop the following afternoon because I couldn't get WiFi to properly connect in my areaThe representatives said that the GM, ***, would call me to talk about a refundHe never contacted me so I called the store that Tuesday*** was very rude to me and was saying things like "we came to your home and installed the computer"He must of had me confused with someone elseI pointed out that I came into the store and returned the laptop in less then hoursHe said they wouldent refund the money and I could use it on another itemI may have considered that but ***s attitude put me off so much I wanted to be done with the storeHe said "fine, come in and get your money." I asked him if he could refund the cardHe took down the card information over the phone and to wait about buisness daysRefund never cameI called the sto
I recently visited the store on a Saturday afternoon and wasn't greeted by anyoneThe store appeared filthy and out of order, furniture thrown in a corner and very darkI approached the counter and spoke to a Chrissy to ask for help looking for a productShe acted like I put her out for having to help meI left the store and bought furniture at a competitorI then placed an order online for a washer and dryerAccording to the communication from the website which I have screenshots, said that I would receive a call from the store within 2-business days to setup deliveryI waited and called the evening of the 2nd business day to see what the process wasI talked to Shamika who was very unprofessional at the leastI feel as if she treated me like I owed her moneyI am a new account who just talked to her for the first timeWhen I asked for corporate number she put me on hold for about minutes and got back on and rattled the number off, not one time did she ask if she could help with anything or to see if she could understand the issueShe then came back with " So do you want to hold off on scheduling delivery until you talk to corporate", I then asked what did that have to do with the scheduling of my productWe then scheduled delivery for the following dayWhen the washer and dryer arrived the delivery guy Evan ( who was actually very good and kind) told me that there was no hoses because they were out and had been for a few daysNobody told me this, and Shamika never mentionedI then had to leave and go buy hoses to have my washer hooked upThis whole experience has been horrible and very unprofessionalI am very displeased and hope someone will at least take responsibility and contact meI will hold off on sharing to social media to see what happensI work in a business professional environment and this was very upsetting
General Manager at my local office in Denver, CO argued with me over the phone because I told him was wrong during our conversation for not telling me there was no payment set up on my personal account (He assumed I was calling about my personal account even though that account was already up to date in payments and there were no payments set up to auto deduct for that account)I was actually calling about a payment set up on my husbands account, and instead of telling me he didn't see a payment in the system under my name, he said the payments are ran at 9am and to call him bthat if I didn't want him to pull the paymentWhen I called the next morning, before 9am, and said I didnt have the money he said he wouldn't pull the payment (and never stated there wasnt even a payment set up on the account he was looking at)While trying to explain this to him he kept talking over me and told me to shut up during our conversationThen he said go ahead and call corporate and had the nerve to tell me that if I did call corporate he wouldn't help meWhen I asked what he meant by that, he said "It means I'm doneMake your payment today or I am done." Great customer serviceWhen I originally called, a female worker in the same office didn't put the phone on hold and said she wasn't dealing with "my" crap when asking he for help with my payment and explaining my issue
I ordered a bedroom set onlinepaid the first payment but I havent heard from anyone regarding a delivery date at allthe payment has already been taken from my accountthis is bad businessnow I need to cancel that order completelybut have no idea which store to calli really thought id hear from them by now
I bought a really high dollar bed the bed started breaking down so the manager took my bed and had me come pick out a bed that was way less than the one I had its also a horrible bed its made cheap I also bought a tv from them I was told my balance was and the manager said he would get it squashed I said the whole thing he said yes now there saying I owe something since I paid so much for the other bed they was supposed to have my account paid off I bought an xbox from them years ago it broke they repaired it months later I paid it off months later it tore up and it was going to cost more to fix it then it was worth I have always paid on time and bought so much stuff from them this bed is horrible I had to keep the boxspring all I got was a small headboard no footboard and a mattress I go to the doctor on the 6th of december and the mattress has caused me bad bad back issues this is not fair if they take what the bed I originally purchased and how much this cost the tv
We have been doing business for years with themThis is the last strawWe realize they did not contact corporate weeks ago that our *** Desktop did not workWe contacted them immediatelyweeks later Grayling came out Said nope it don't work, will call you in the morningI called times and my husband and I finally got our Grayling on the phoneNot knowing or told my husband has called from work n just talked to himGracie LIED AND SAUD SHE WAS ON THE PHONENO THEY WAITED TILL THE LEASE TERM WAS UP N I BET YOU TOMORROW THEY SHOW UP TO GET THE COMPUTER N PUT A BAD GLITCH ON USWHY DO I SAY THAT? BECAUSE CORPORTATE CALLED US YESTERDAY ABOUT PAYMENTWAIT WE PAID FRIDAYWe pay alwaysBUT THEY STOOD US UP WEEK AFTER WEEK TILL TIME WAS UPTHEY WERE TO BE HERE last Thursday AGAIN TO PICK IT UPI GUARANTEE SINCE LEASE TIME IS UP THEY WILL BE OUT TOMORROW BUT NO WE WONT KET TGAT HAPPENMY HUSBAND BOXED IT UP AND TAKING IT BACK AFTER NO KESS THAN CALLS FROM HIM AND IN STORE VISITS, AND CALLS FROM me, all about this desktop
They misrepresented our lawnmower as NEWER UNIT n it was Our dishwasher NEVER WORKEDTHE THEN BENT THE DOOR ON A TRIP back to our home with it n it never worked and after there many many times of it in the shop n bringing it back not working, the warranty was up, and to fix it would have to get a new warrantyWhat, you never fixed itI let my husband get STOLEN FROM TOO MANY TIMES AND I AM DONE
KY 2B10INCH GALAXY TABS, JUST PAID ONE OFF FRIDAY AND NEITHER WORKED, ONE I PAID FOR CAUSE GOT IT ON LOAN AFTER MY FIRst YON WOULD NOT COME ON AFYER THENTH TIMEWell, I bumped it the day n it cracked the whole shieldNever got to use it, was to be given a discountWas not n then they never ever got my first tablet to work rightThe stove rushed out the whole bottom after yearThe laptop, oh my god, the red laptopNever ever worked n they kept only saying it was our wifiWe changed companies, wires, boxes, techs but then warranty ran out
And they call yesterday about a payment for a desktop they were to pick up weeks ago
Grayling last reason was word for word:, I did not want it to sit at Aaron's here till it got time to go to repair shop
Oh my
Now, being of home ownership, tax payers, voters and good character people, I must let you know these things are all true, documented, written down, logged, by us
Gracie is the worst at lyingThe worstTold me this laptop was all ready paperwork doneI had called about priceShe said David could come in n get it like alwaysYears of alwaysBut wait, he came in n the first time ever had to redo a contract, and he told her I did not want it n it was like we would be putting her out
What salesman tactics do you teach your peopleMy own or yours???? Leave the lights on mentality
This will be posted and reposted on every media I am able to get to over and over and over and over, till I am financially recouped for my distress
Walled in years ago with my aged mother in law and got her a non Samsung tabletWell, found out this Christian, wonderful woman, didn't want to hurt my feelingsIt never ever workedShe placed it back in the original boxBut when she finally told me, I knew warranty would be out or nearly out
She us now
Oh my, what, do you get refurbished or returned electronics in bulk as do grocery stores get damaged products at food discounts for the public to buy
I demand respect for the belief we had in Aaron's, the way we took care of our business with themThe lies told to us over and overThe nasty phone calls at his job when we paidSuch as Saturday
The bull, the way my husband tried to believe in them with their fake how you doing Mr So an so when you walk in the door to try n make Aaron's seem like a caring and upright business that cares about how hard it's customers work and their products are of qualityThey do not have quality products
My hand on the Bible
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They tried to burn down my house!! We ordered a washer/dryer from AaronsTwo weeks ago the dryer went on the blink so they came to get it and left a loaner in it's placeWhen the wife started the loaner dryer - sparks flew everywhere! In taking a look I saw sparks coming from the back of the dryer where the wires are attachedI took a video of this spark show to send to the Landlord (https://www.useloom.com/share/***)Major fire hazard right? And I just figured it must be a faulty plug - so we got a certified electrician out the next day
The electrician checked the plug, the wiring, and the fuse240v coming out, wiring looks good, fuse looks good (changed it anyway for good measure)
What he FINALLY discovered was not only were the wires loose attached to the dryer, but they were loose because the screws would NOT tightenSo, as the dryer jiggles, the wires jiggled, and hence the sparkingSo the delivery person KNEW that the screws would not tighten and that we had a loose connection - but he left it here anywayThe electrician asked me to take another video, so that we could show aarons the problem
(https://www.useloom.com/share/***) Brandon, at the Aarons in Hopkins SC, pretty called the video ***tHe pretty much said there is no way these loose wires cause this sparking and it must be the house that is the problem
By the end of the conversation the wife decided she would rather go to the laundrymat until we could afford to buy a new washer/dryer set, than to give business to this place that put our home and our family lives in danger without so much as an apology
RUN, RUN FAST!! Head to Badcock or something, but stay away from THIS place!
on 4/6/i purchased a bedroom set in a box brand new from aarons rent to own in auburn washingtonI took my property home and set up my bedroomon 4/23/me and my girlfriend were sitting on the bed talking and a bed bug crawled across the bedI was mortifiednever ever have I had to deal with this beforeI immediately googled the bug....I followed the instructions about drying my bedding and slept else where (my moms room)Monday morning I called Aarons to see how we can rectify this situation and they told me that I just needed to cut it at a loss and that they would not pick up their infested products so I proceeded to go into their office, once their I spoke to *** the manager and he stated that I was in default and they (aarons) always properly clean their productsi disagreed and demanded someone come out*** then sent out his employee and he identified the bed bugsSoon after my visit to his office and communicating he then agreed he would remove the property
* I had a washer and dryer delivered on Wednesday 10/3/We did three loads of laundry that night and everything seemed to be working fineAlthough the next morning, we were told the apartment below us on the second floor had water stains on their ceiling and the first floor apartment was floodedCome to find out, the techs at Aaron's did not tighten the knobs tight enough which caused a leak during the three loads of laundry we did the night beforeIf the techs would have DONE THEIR JOB LIKE SUPPOSED TOO AND DID A TEST RUN ON THE WASHER, this would have been avoidedNow Aaron's is saying that because there is no damage in our apartment, they will not cover the costs of the water damage in the two apartments below because there is "no proof it started in our unit." It is ridiculousWE SHOULD NOT HAVE TO PAY FOR THE DAMAGES, WE DID NOT INSTALL THE WASHER OR DRYER AARON'S DIDThe general manager will not talk to me about the situation, some random person in the store has been playing the middle man and talking to me from the regional managerThe regional manager has not personally called me, even though has stated multiple times he will for a week nowNo one will help me and this is somehow my fault that the techs did not do their job.*
I rented to own a bedroom set from Aarons, It is a poorly made setI called the Egg Harbor Township Store in N.JLous and Lillian both have ignored my phonesTimes they sent the person that fixes the furniture to my house to try to fix itBut it is broke againLillian sold me the set, I stated to her it is for when my grand children come to visitThe bed frame broke because it is cheap woodThe drawers are broke because it is cheap wood.Never again will I Rent to Own from AaronsI am going to contact the local courtsystem to see if I can file a claim in Smalls claim court
They leased me a dryer that was out of warrantyKept it for most of the leasing periodGave it back after it was paid off and still wasnt fixed
They still have the dryer they sold me and is saying it'll be fixed and delivered by every thursday for over a monthThey have taken it to service times each time keeping it for monthsReturning it and it brakes down n weeksThe name on my account is *** *** ***I live at sanibel ln smyrna ga XXXXXThe dryer is fully paid forThe warranty was out in I began my lease in My account is always missing money when I send a check from the bank every month to be delivered by the 1stAt this point I need another dryer
this company used intimidation with the people I had put down as referenceThe store manager Alicia Vargas ,went out of her way and threw Facebook tried to contact me threw a friend me and her have in commonThey are not allow to do that its very clear on their contract that they can not contact anybody threw social mediaI do have an understanding that collector of a debt cant keeping harassing you after daysI am aware that I didn't make a payment for the time I wasn't here but there was no need for their actionsI felt harassed and very intimidated by this companynot only that went on and told somebody else our business with that person had no need to know
Product_Or_Service: dining set/livingroom set
Account_Number:***
General manager of the Hillsboro location is extremely rude and unprofessionalI have been a customer since 2013, yet because of this employee I will not spend another penny in this storeThey have no value for loyal customersThis company does not foster customer relationships and employees are not encouraged or trained to provide basic customer serviceI've seen reviews on social media done by their own employees posing as customers which is a dishonest representation of the business
I rented a laptop from them,,till I paid it off and owned it,,,you have a day warranty if it breaks,,,well day after I paid it off it lost its hArd drive and was stuck in a loop, ,,after weeks they tell me its fixed,,used it for little while and it did exactly the same thing ,,,said updating then got stuck in a loop same as first time,,looked like they tried just cleaning hard drive and put it back in,,now they have it again and won't give me a loaner or my money back,,in afraid its nit gonna work again,,I really hope you can help me get a working laptop, ,,ty
Product_Or_Service: Laptop
I purchased a inch rca television over a year agoAt the time of purchase my main goal was to pay it off early so I would receive same as cash discountI got it in August never late on any paymentsIn November I gave them 900$ payment and was told I could pay the remainder none months from that dateI'm which I did but buy I was ready to pay itMy television was broken which was my faultThe manager***Said we owed Instead of the original I stated it was your sales managers fault for giving us the options of paying it months laterI told*** I refuse to give him more then what was told to meSo instead of him taking the 241$He told me he would give me a brand new rca 65inch television for and close out the accountSo I took him up on that offer considering I was getting another tvBut he had a hidden agenda because he new rca was going bankrupt and the t.vwas uslessWe'll they delivered the new oneWhich I had issues with so*** the
Well when I first looked at the refrigerator the price on it was $and some change per month but when I made 1st payment the same day in the same hour it was $and some changeSo I said what's up with thatThe fellow waiting on me said it was no longer that priceThat didn't go over good with me I figured they would make it right so in good faith I made the Purchace now several months down the road I notice the seal is tearing on the door at a place where you really wouldn't notice if the door isn't wide openSo I called asking for a repairA guy from Aaron's came by took a picmins later I got a call from Aaron's asking what I did to cause thisI was like what I didn't cause this it could have happened during delivery I just now noticedSo anyway not only the price gouging now Aaron's is telling me they may or may not fix it
Product_Or_Service: Frigidaire refrigerator
Order_Number: Not sure
Account_Number:***
They will not stop calling me
My friend bought something withat aarons and used me as a referenceNot sure as to why they are calling but the company has called me over times and every time I answer I ask that person to stop calling meI have done what they asked me to do and can't do anything else for themI have blocked every number they called me on and still call me on different numbersThey are harrassing me
Rented to own new refrigeratorWas delivered and brand new abd have been making payments on it monthlyNoticed one day there was a crack inside wall of refrigerator and contacted Aarons in Danbury where produce was purchasedFist they asked me if I put anything heavy in refrigerato which was not the caseThen the proceeded to say they would get a appliance place and have them contact me to come outThe applicace person came and confirmed that it was a manufacterer defect but would call us in days to confirm the next stepWell is been months and man futile phone calls to Aarons who are now informin gme that I shouldnt have gotten my ownwarranty as we are wareentedd under them which was never told to meAs of 4/27/there is still no help or anything and the waal is still crackedI told Aaron's I refuse to make anymore monthly payments to them until this issue is resolved./ I have spoken to *** in Aarons and to no avail as they keep tryin g to say this is a problem
They took money out my account with my authoritizion
Paid my payment and they have failed to deliver my order within their 5-day window timeI called twice and no response why
Order on Oct 12,And on Oct 24, still no delivery
On 10/I rented a laptop from the Aarons location in Tonawanda, NYI paid dollars to hold over to my first official paymentI returned the laptop the following afternoon because I couldn't get WiFi to properly connect in my areaThe representatives said that the GM, ***, would call me to talk about a refundHe never contacted me so I called the store that Tuesday*** was very rude to me and was saying things like "we came to your home and installed the computer"He must of had me confused with someone elseI pointed out that I came into the store and returned the laptop in less then hoursHe said they wouldent refund the money and I could use it on another itemI may have considered that but ***s attitude put me off so much I wanted to be done with the storeHe said "fine, come in and get your money." I asked him if he could refund the cardHe took down the card information over the phone and to wait about buisness daysRefund never cameI called the sto
I recently visited the store on a Saturday afternoon and wasn't greeted by anyoneThe store appeared filthy and out of order, furniture thrown in a corner and very darkI approached the counter and spoke to a Chrissy to ask for help looking for a productShe acted like I put her out for having to help meI left the store and bought furniture at a competitorI then placed an order online for a washer and dryerAccording to the communication from the website which I have screenshots, said that I would receive a call from the store within 2-business days to setup deliveryI waited and called the evening of the 2nd business day to see what the process wasI talked to Shamika who was very unprofessional at the leastI feel as if she treated me like I owed her moneyI am a new account who just talked to her for the first timeWhen I asked for corporate number she put me on hold for about minutes and got back on and rattled the number off, not one time did she ask if she could help with anything or to see if she could understand the issueShe then came back with " So do you want to hold off on scheduling delivery until you talk to corporate", I then asked what did that have to do with the scheduling of my productWe then scheduled delivery for the following dayWhen the washer and dryer arrived the delivery guy Evan ( who was actually very good and kind) told me that there was no hoses because they were out and had been for a few daysNobody told me this, and Shamika never mentionedI then had to leave and go buy hoses to have my washer hooked upThis whole experience has been horrible and very unprofessionalI am very displeased and hope someone will at least take responsibility and contact meI will hold off on sharing to social media to see what happensI work in a business professional environment and this was very upsetting
General Manager at my local office in Denver, CO argued with me over the phone because I told him was wrong during our conversation for not telling me there was no payment set up on my personal account (He assumed I was calling about my personal account even though that account was already up to date in payments and there were no payments set up to auto deduct for that account)I was actually calling about a payment set up on my husbands account, and instead of telling me he didn't see a payment in the system under my name, he said the payments are ran at 9am and to call him bthat if I didn't want him to pull the paymentWhen I called the next morning, before 9am, and said I didnt have the money he said he wouldn't pull the payment (and never stated there wasnt even a payment set up on the account he was looking at)While trying to explain this to him he kept talking over me and told me to shut up during our conversationThen he said go ahead and call corporate and had the nerve to tell me that if I did call corporate he wouldn't help meWhen I asked what he meant by that, he said "It means I'm doneMake your payment today or I am done." Great customer serviceWhen I originally called, a female worker in the same office didn't put the phone on hold and said she wasn't dealing with "my" crap when asking he for help with my payment and explaining my issue
I ordered a bedroom set onlinepaid the first payment but I havent heard from anyone regarding a delivery date at allthe payment has already been taken from my accountthis is bad businessnow I need to cancel that order completelybut have no idea which store to calli really thought id hear from them by now
I bought a really high dollar bed the bed started breaking down so the manager took my bed and had me come pick out a bed that was way less than the one I had its also a horrible bed its made cheap I also bought a tv from them I was told my balance was and the manager said he would get it squashed I said the whole thing he said yes now there saying I owe something since I paid so much for the other bed they was supposed to have my account paid off I bought an xbox from them years ago it broke they repaired it months later I paid it off months later it tore up and it was going to cost more to fix it then it was worth I have always paid on time and bought so much stuff from them this bed is horrible I had to keep the boxspring all I got was a small headboard no footboard and a mattress I go to the doctor on the 6th of december and the mattress has caused me bad bad back issues this is not fair if they take what the bed I originally purchased and how much this cost the tv
We have been doing business for years with themThis is the last strawWe realize they did not contact corporate weeks ago that our *** Desktop did not workWe contacted them immediatelyweeks later Grayling came out Said nope it don't work, will call you in the morningI called times and my husband and I finally got our Grayling on the phoneNot knowing or told my husband has called from work n just talked to himGracie LIED AND SAUD SHE WAS ON THE PHONENO THEY WAITED TILL THE LEASE TERM WAS UP N I BET YOU TOMORROW THEY SHOW UP TO GET THE COMPUTER N PUT A BAD GLITCH ON USWHY DO I SAY THAT? BECAUSE CORPORTATE CALLED US YESTERDAY ABOUT PAYMENTWAIT WE PAID FRIDAYWe pay alwaysBUT THEY STOOD US UP WEEK AFTER WEEK TILL TIME WAS UPTHEY WERE TO BE HERE last Thursday AGAIN TO PICK IT UPI GUARANTEE SINCE LEASE TIME IS UP THEY WILL BE OUT TOMORROW BUT NO WE WONT KET TGAT HAPPENMY HUSBAND BOXED IT UP AND TAKING IT BACK AFTER NO KESS THAN CALLS FROM HIM AND IN STORE VISITS, AND CALLS FROM me, all about this desktop
They misrepresented our lawnmower as NEWER UNIT n it was Our dishwasher NEVER WORKEDTHE THEN BENT THE DOOR ON A TRIP back to our home with it n it never worked and after there many many times of it in the shop n bringing it back not working, the warranty was up, and to fix it would have to get a new warrantyWhat, you never fixed itI let my husband get STOLEN FROM TOO MANY TIMES AND I AM DONE
KY 2B10INCH GALAXY TABS, JUST PAID ONE OFF FRIDAY AND NEITHER WORKED, ONE I PAID FOR CAUSE GOT IT ON LOAN AFTER MY FIRst YON WOULD NOT COME ON AFYER THENTH TIMEWell, I bumped it the day n it cracked the whole shieldNever got to use it, was to be given a discountWas not n then they never ever got my first tablet to work rightThe stove rushed out the whole bottom after yearThe laptop, oh my god, the red laptopNever ever worked n they kept only saying it was our wifiWe changed companies, wires, boxes, techs but then warranty ran out
And they call yesterday about a payment for a desktop they were to pick up weeks ago
Grayling last reason was word for word:, I did not want it to sit at Aaron's here till it got time to go to repair shop
Oh my
Now, being of home ownership, tax payers, voters and good character people, I must let you know these things are all true, documented, written down, logged, by us
Gracie is the worst at lyingThe worstTold me this laptop was all ready paperwork doneI had called about priceShe said David could come in n get it like alwaysYears of alwaysBut wait, he came in n the first time ever had to redo a contract, and he told her I did not want it n it was like we would be putting her out
What salesman tactics do you teach your peopleMy own or yours???? Leave the lights on mentality
This will be posted and reposted on every media I am able to get to over and over and over and over, till I am financially recouped for my distress
Walled in years ago with my aged mother in law and got her a non Samsung tabletWell, found out this Christian, wonderful woman, didn't want to hurt my feelingsIt never ever workedShe placed it back in the original boxBut when she finally told me, I knew warranty would be out or nearly out
She us now
Oh my, what, do you get refurbished or returned electronics in bulk as do grocery stores get damaged products at food discounts for the public to buy
I demand respect for the belief we had in Aaron's, the way we took care of our business with themThe lies told to us over and overThe nasty phone calls at his job when we paidSuch as Saturday
The bull, the way my husband tried to believe in them with their fake how you doing Mr So an so when you walk in the door to try n make Aaron's seem like a caring and upright business that cares about how hard it's customers work and their products are of qualityThey do not have quality products
My hand on the Bible
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They tried to burn down my house!! We ordered a washer/dryer from AaronsTwo weeks ago the dryer went on the blink so they came to get it and left a loaner in it's placeWhen the wife started the loaner dryer - sparks flew everywhere! In taking a look I saw sparks coming from the back of the dryer where the wires are attachedI took a video of this spark show to send to the Landlord (https://www.useloom.com/share/***)Major fire hazard right? And I just figured it must be a faulty plug - so we got a certified electrician out the next day
The electrician checked the plug, the wiring, and the fuse240v coming out, wiring looks good, fuse looks good (changed it anyway for good measure)
What he FINALLY discovered was not only were the wires loose attached to the dryer, but they were loose because the screws would NOT tightenSo, as the dryer jiggles, the wires jiggled, and hence the sparkingSo the delivery person KNEW that the screws would not tighten and that we had a loose connection - but he left it here anywayThe electrician asked me to take another video, so that we could show aarons the problem
(https://www.useloom.com/share/***) Brandon, at the Aarons in Hopkins SC, pretty called the video ***tHe pretty much said there is no way these loose wires cause this sparking and it must be the house that is the problem
By the end of the conversation the wife decided she would rather go to the laundrymat until we could afford to buy a new washer/dryer set, than to give business to this place that put our home and our family lives in danger without so much as an apology
RUN, RUN FAST!! Head to Badcock or something, but stay away from THIS place!
on 4/6/i purchased a bedroom set in a box brand new from aarons rent to own in auburn washingtonI took my property home and set up my bedroomon 4/23/me and my girlfriend were sitting on the bed talking and a bed bug crawled across the bedI was mortifiednever ever have I had to deal with this beforeI immediately googled the bug....I followed the instructions about drying my bedding and slept else where (my moms room)Monday morning I called Aarons to see how we can rectify this situation and they told me that I just needed to cut it at a loss and that they would not pick up their infested products so I proceeded to go into their office, once their I spoke to *** the manager and he stated that I was in default and they (aarons) always properly clean their productsi disagreed and demanded someone come out*** then sent out his employee and he identified the bed bugsSoon after my visit to his office and communicating he then agreed he would remove the property
* I had a washer and dryer delivered on Wednesday 10/3/We did three loads of laundry that night and everything seemed to be working fineAlthough the next morning, we were told the apartment below us on the second floor had water stains on their ceiling and the first floor apartment was floodedCome to find out, the techs at Aaron's did not tighten the knobs tight enough which caused a leak during the three loads of laundry we did the night beforeIf the techs would have DONE THEIR JOB LIKE SUPPOSED TOO AND DID A TEST RUN ON THE WASHER, this would have been avoidedNow Aaron's is saying that because there is no damage in our apartment, they will not cover the costs of the water damage in the two apartments below because there is "no proof it started in our unit." It is ridiculousWE SHOULD NOT HAVE TO PAY FOR THE DAMAGES, WE DID NOT INSTALL THE WASHER OR DRYER AARON'S DIDThe general manager will not talk to me about the situation, some random person in the store has been playing the middle man and talking to me from the regional managerThe regional manager has not personally called me, even though has stated multiple times he will for a week nowNo one will help me and this is somehow my fault that the techs did not do their job.*
I rented to own a bedroom set from Aarons, It is a poorly made setI called the Egg Harbor Township Store in N.JLous and Lillian both have ignored my phonesTimes they sent the person that fixes the furniture to my house to try to fix itBut it is broke againLillian sold me the set, I stated to her it is for when my grand children come to visitThe bed frame broke because it is cheap woodThe drawers are broke because it is cheap wood.Never again will I Rent to Own from AaronsI am going to contact the local courtsystem to see if I can file a claim in Smalls claim court