I was in abused relationship *** *** was renting a TV and laptop from Aarons I had to leave everything behind so when *** *** got to a safe place I had to call the cops so I can go picked up the TV and laptop so arrons could come and get it and Aarons pick it up at n Ida aptso I called Aarons on 09_18_and asked Aarons to take this of my credit report and Aarons told me no tell I pay for the items this is the guys number that I called XXXXXX_*** I called again on said *** got they items then one guy said no Aarons didn't get the TV and laptop I did this taken of my crited report
Product_Or_Service: Tv laptop
I am a previous customer of Aarons I leased a television and cocktail table set from them Although I paid off one of the contracts, they have placed accounts as collections on my credit report The Balances are both incorrect, the payment history is absent and the highest balance is also incorrect thus causing it to appear as if I never made any payments and it has a negative impact on my Credit score
I have always paid them on time and it is unfair and unlawful for them to report informationThey NEVER contacted me to notify me of any balances due
Product_Or_Service: TV, Vizio
I had called the store back in December to speak with *** about being able to purchase a refrigerator and the pricingWhile we were on the phone he had mentioned that he had a black side by side refrigerator that someone decide not to keep it still look brand new and it was on saleI cant remember if he said for or But he did say somethingWithout hesitation not knowing what it look like I said I want itHe said come down and check it out I wont be here Saturday but someone will help youJust let them know you talk to ***.Fast forward to Saturday to Saturday I went in the store I mentioned to the guy about the side by side that was used and the price *** quoted the guy took me to the side by side and it had a sale tag on itThe guy took the paper off of it and printed up everything I paid cash for one month and they delivered itAnyway I was making payments on it and a last week *** called about my payment being due it was a problem with something dealing with
Went in to purchase a new computer with window's
Salesperson told me the model I selected was new and had windows When it was delivered it was not in a box and there was no paperwork with it The computer didn't work right, the mouse didn't work right and the computer had windows The disk drive didn't work I complained and they brought me another one that did work, another used one also with windows I told them I expected a new one and they said "Fat chance of that" A couple of weeks later I noticed the warrenty was expired before I even got the computer What kind of a business is this I'm already paying through the nose for it, I at least want it brand new! I had a 50% off card on a purchase but was told I couldn't use it on the computer even though I just got it last month
My husband and I had a very good experience at the Painesville Ohio Aaron's We were looking to replace our washerWe had gone to the bog box stores and found one that we liked but the problem was the timing of the sale and also the fact that it would take weeks to get the washerThe reason we were looking was our washer was just about dead and we needed a new oneMy daughter suggested that we look at Aaron's so we went in on late afternoon on Sat the 28th of JanWe told them what we were looking for and they showed us what they had on the sales floor, not seeing anything we liked the salesman, Jacob took us to the computer to see what was in stockHe was able to find one and when I asked if we could see it he said it would be a couple of minutes In less than minutes they wheeled it out and it was exactly the washer we were looking forWe then completed the paperwork and went to set up a delivery time Miguel the store manager was very helpful and explained everything They told us that we could take delivery on Monday the 30th and we were thrilled
Aarons is the most unprofessional Business out thereTHe NEw Rochelle store is a rip off scam artist they took my deposit never delivered my furniture but continue to send me a bill each and every month if you call the Customer service people they only give you to the store that the problem exist withIt's a joke a real they want you to give them your social security drivers lic Number over the phone its since 4/no refund no furniture and they still send me eails about my account is due what account I dont have one and really dont want one...what a shame I should have read the reviews first before going here what a mistake
Billing Issue
I rented some furniture from Fin *** back in May of I set up the rental to begin in June but wasn't advised in advance that the rental fee would begin that day instead of the day the furniture was deliveredThis was the first of several billing issues I've hadCurrently, the issue I'm experiencing is that I attempted to login to the website to make the payment on 12/1, my billing date, and the website gave me an error stating that payments could not be submitted due to a recent payment attempt, whatever that meansWhen I called the store, as per usual, they took no responsibility or ownership of the problem I was experiencing and only offered as a resolution to accept my payment information over the phoneAs my profession is in the payments industry, I am well aware that this is the most insecure form of making a paymentWhen I declined this and requested that they work to fix the issue on the website I was told there was nothing they can do and all they
I purchased a couch in mid Febuary of 2016, while delivering the couch the Aarons delivery crew damaged a glass door to the entry way of my apartment complexI called to inform them, they sent out an insurance repto inspect the damageAfter inspecting the damage they agreed that they were responsible for the door and would pay for the damageThey told my leasing office that they would send out an adjuster to quote the damage a few days laterNo one was ever sent, so I called a few weeks later and they got in touch to with my leasing office to see how much the damage wasThey agreed to pay the leasing office for the doorA little over a month ago I called to see where they were in the process of paying for it and they told me the check was in the mailI called the headquarters after to confirm and they told me that nothing was in the mail and that it was approved but being processedI called on Monday 5-2-to check the status and no one can give me any kind of information
I was rented a faulty washer and lap top, they didn't fix it and are now refusing to pick the washer up to get it out of my way, I was told they would call me back on it on several calls and they never returned my calls, I am seriously upset with this company and I don't plan doing any business with them in the future
Very shady businessConstantly come pounding on your door if you are even a day or two late and then charge you $to harass youThey also call and harass your referencesToo bad you can't give negative stars
I'm renting dressers from them and every time I pay my bill the balance is highI paid $on a bill that was $my remaining balance was supposed to be $I called back to pay the balance the next week and now it's $I'm paying my bill ahead of time so I don't understand why they continue to add on interest
My name was listed as a reference on a rental contract without my knowledge The person has defaulted on agreement an I have had Aaron's employees calling me for about months or so I initially provided them information that I do not know where this person is or how to reach them, still they call I've blocked their phone #, but then they call from another line The last straw for me was that now they have begun COMING TO MY HOUSE! My teenage son was home alone when they came to the door last week and told the person (General Manager's card left) that the person that they were looking for did not live here and that he does not know how to reach him They came to my home again yesterday! My son did not answer when he saw who it was and they left a door hangerI will contact the States Attorney's office if they continue this harassment for a debt I have no part of
I rented furniture from Aaron's furniture and they charged my account on the wrong date timesI then returned the merchandise and today my bank account was charged again even though I am no longer a customerI called the store and the finance manager *** was rude and nastyHe really wasn't concerned that they had overdraft my account, he just seemed annoyed that I returned the merchandise
Complaint taken over phone by Revdex.com Staff - *** Phone number *** I had purchased a new queen size bed for my sister in June Paid approximately $When the bed was delivered consumer was told the bed had been in another persons homeThe plastic bed bug cover had holes in itConsumer noticed bed bugs on box spring and mattressMold on the box springMy sister had bed bug bitesThe company told consumer to throw the bed outThe company arranged for Orkin to come outThey investigated but did not sprayThey found a hole in the bedThe company stated they would provide a new bed for her sister but never did
I got a TV at the Muncie Indiana Aarons W McGalliard Rd, Muncie, IN I payed my month oct 3rd Davee the general manager brought it out to my vehicle I did not witness him un plugging it and carrying it I was bringing the van to the front of the building When I got home the tv was cracked I called and of course Dave said ooo well to bad you took it, it cracked you have to pay for it That is how the tv was when I brought it in the house and plugged it in Now I am trying to get the regional manager to call me and nothing Not a phone call or a email
Recently, when checking my credit file in preparation for buying a new home, I came across an inaccurate "charge off" from Aaron RentsPlease remove
In February 2012, I had to lease an HP Laptop from Aaron's Rent to Own in Elizabethton, TN as I needed a new one for work at the local newspaper when my older laptop crashedI made payments on the laptop from February through May in person while living in TN
In May 2012, I relocated to Missouri to work for a newspaper in StLouis and continued making payments from Missouri to the TN Aaron's by contacting the store manager on my payment datesThe laptop was paid off in full by August
Recently, I had to run a credit report as I am in the process of purchasing a home and needed to check my scores and other credit informationFor some reason, Aaron's Rents, Inchas a "charge off" on my credit file dated with a close date of December It also shows a last payment date of July when the last payment made
The State we got the bedroom furniture is from Joplin MOIt was not listed in the listI chose Arkansas it is the closest state to us
We got our bedroom furniture from the Aaron's rental store on***We had our mattress about a yearWe bought a box springs a the same time we got the bedroom furnitureThat was in May About weeks later my wife started breaking out with hives and soresShe went to the DermatologistShe had multiple visits they had done skin scrapings, injections, multiple medications given to herThe hives and sores were getting worseAbout 3:AM, we were up and found the bedbugs, which we collected in a bagWe have tried to get rid of them without successWe are sleeping on the couch and reclinerWe have contacted Aaron's store manager,***, of coarse he denied the bugs were from his storeI offered to show him the bugs, but he refused to look at itMy wife went to the store a week ago to pay the bill, she showed*** her a
in the beginning of this year I purchased a bedroom set and mattress unfortunately the mattress is defectivebutunder the New York State law doesnt allow for a mattress to be returnedAbout, three weeks ago the Store called me in reference to a survey that I submitted it wasnt favorablethey ask what was the issueThe Mattress had a collapse in the center and my grandson is sleeping on the edge so he is terribly uncomfortableThe store said they would like to come by and take a picture and maybe they can do something for meas of this day November they havent showed upive calle them several times in this matter and each time for the last two weeks they hae not come to my home to check it outall I want is them to checkout the mattress and take action to cut the price off my bill so I can purchase a mattress from somewhere elsemy grandsons back is starting to hurt from this defect in the Mattressits almost like the inner stuffing is missing
Product_Or_Service: M
The experience has been a poor oneI ordered my furniture online on 12/22/and have yet to receive my merchandiseI have called the store twice and still haven't got any answersNo one called me back and when I track my order they have had it since MondayPoor customer service
I was in abused relationship *** *** was renting a TV and laptop from Aarons I had to leave everything behind so when *** *** got to a safe place I had to call the cops so I can go picked up the TV and laptop so arrons could come and get it and Aarons pick it up at n Ida aptso I called Aarons on 09_18_and asked Aarons to take this of my credit report and Aarons told me no tell I pay for the items this is the guys number that I called XXXXXX_*** I called again on said *** got they items then one guy said no Aarons didn't get the TV and laptop I did this taken of my crited report
Product_Or_Service: Tv laptop
I am a previous customer of Aarons I leased a television and cocktail table set from them Although I paid off one of the contracts, they have placed accounts as collections on my credit report The Balances are both incorrect, the payment history is absent and the highest balance is also incorrect thus causing it to appear as if I never made any payments and it has a negative impact on my Credit score
I have always paid them on time and it is unfair and unlawful for them to report informationThey NEVER contacted me to notify me of any balances due
Product_Or_Service: TV, Vizio
I had called the store back in December to speak with *** about being able to purchase a refrigerator and the pricingWhile we were on the phone he had mentioned that he had a black side by side refrigerator that someone decide not to keep it still look brand new and it was on saleI cant remember if he said for or But he did say somethingWithout hesitation not knowing what it look like I said I want itHe said come down and check it out I wont be here Saturday but someone will help youJust let them know you talk to ***.Fast forward to Saturday to Saturday I went in the store I mentioned to the guy about the side by side that was used and the price *** quoted the guy took me to the side by side and it had a sale tag on itThe guy took the paper off of it and printed up everything I paid cash for one month and they delivered itAnyway I was making payments on it and a last week *** called about my payment being due it was a problem with something dealing with
Went in to purchase a new computer with window's
Salesperson told me the model I selected was new and had windows When it was delivered it was not in a box and there was no paperwork with it The computer didn't work right, the mouse didn't work right and the computer had windows The disk drive didn't work I complained and they brought me another one that did work, another used one also with windows I told them I expected a new one and they said "Fat chance of that" A couple of weeks later I noticed the warrenty was expired before I even got the computer What kind of a business is this I'm already paying through the nose for it, I at least want it brand new! I had a 50% off card on a purchase but was told I couldn't use it on the computer even though I just got it last month
My husband and I had a very good experience at the Painesville Ohio Aaron's We were looking to replace our washerWe had gone to the bog box stores and found one that we liked but the problem was the timing of the sale and also the fact that it would take weeks to get the washerThe reason we were looking was our washer was just about dead and we needed a new oneMy daughter suggested that we look at Aaron's so we went in on late afternoon on Sat the 28th of JanWe told them what we were looking for and they showed us what they had on the sales floor, not seeing anything we liked the salesman, Jacob took us to the computer to see what was in stockHe was able to find one and when I asked if we could see it he said it would be a couple of minutes In less than minutes they wheeled it out and it was exactly the washer we were looking forWe then completed the paperwork and went to set up a delivery time Miguel the store manager was very helpful and explained everything They told us that we could take delivery on Monday the 30th and we were thrilled
Aarons is the most unprofessional Business out thereTHe NEw Rochelle store is a rip off scam artist they took my deposit never delivered my furniture but continue to send me a bill each and every month if you call the Customer service people they only give you to the store that the problem exist withIt's a joke a real they want you to give them your social security drivers lic Number over the phone its since 4/no refund no furniture and they still send me eails about my account is due what account I dont have one and really dont want one...what a shame I should have read the reviews first before going here what a mistake
Billing Issue
I rented some furniture from Fin *** back in May of I set up the rental to begin in June but wasn't advised in advance that the rental fee would begin that day instead of the day the furniture was deliveredThis was the first of several billing issues I've hadCurrently, the issue I'm experiencing is that I attempted to login to the website to make the payment on 12/1, my billing date, and the website gave me an error stating that payments could not be submitted due to a recent payment attempt, whatever that meansWhen I called the store, as per usual, they took no responsibility or ownership of the problem I was experiencing and only offered as a resolution to accept my payment information over the phoneAs my profession is in the payments industry, I am well aware that this is the most insecure form of making a paymentWhen I declined this and requested that they work to fix the issue on the website I was told there was nothing they can do and all they
I purchased a couch in mid Febuary of 2016, while delivering the couch the Aarons delivery crew damaged a glass door to the entry way of my apartment complexI called to inform them, they sent out an insurance repto inspect the damageAfter inspecting the damage they agreed that they were responsible for the door and would pay for the damageThey told my leasing office that they would send out an adjuster to quote the damage a few days laterNo one was ever sent, so I called a few weeks later and they got in touch to with my leasing office to see how much the damage wasThey agreed to pay the leasing office for the doorA little over a month ago I called to see where they were in the process of paying for it and they told me the check was in the mailI called the headquarters after to confirm and they told me that nothing was in the mail and that it was approved but being processedI called on Monday 5-2-to check the status and no one can give me any kind of information
I was rented a faulty washer and lap top, they didn't fix it and are now refusing to pick the washer up to get it out of my way, I was told they would call me back on it on several calls and they never returned my calls, I am seriously upset with this company and I don't plan doing any business with them in the future
Very shady businessConstantly come pounding on your door if you are even a day or two late and then charge you $to harass youThey also call and harass your referencesToo bad you can't give negative stars
I'm renting dressers from them and every time I pay my bill the balance is highI paid $on a bill that was $my remaining balance was supposed to be $I called back to pay the balance the next week and now it's $I'm paying my bill ahead of time so I don't understand why they continue to add on interest
My name was listed as a reference on a rental contract without my knowledge The person has defaulted on agreement an I have had Aaron's employees calling me for about months or so I initially provided them information that I do not know where this person is or how to reach them, still they call I've blocked their phone #, but then they call from another line The last straw for me was that now they have begun COMING TO MY HOUSE! My teenage son was home alone when they came to the door last week and told the person (General Manager's card left) that the person that they were looking for did not live here and that he does not know how to reach him They came to my home again yesterday! My son did not answer when he saw who it was and they left a door hangerI will contact the States Attorney's office if they continue this harassment for a debt I have no part of
I rented furniture from Aaron's furniture and they charged my account on the wrong date timesI then returned the merchandise and today my bank account was charged again even though I am no longer a customerI called the store and the finance manager *** was rude and nastyHe really wasn't concerned that they had overdraft my account, he just seemed annoyed that I returned the merchandise
The movers are so sorry and carelessDamaged my walls and my closet door
Complaint taken over phone by Revdex.com Staff - *** Phone number *** I had purchased a new queen size bed for my sister in June Paid approximately $When the bed was delivered consumer was told the bed had been in another persons homeThe plastic bed bug cover had holes in itConsumer noticed bed bugs on box spring and mattressMold on the box springMy sister had bed bug bitesThe company told consumer to throw the bed outThe company arranged for Orkin to come outThey investigated but did not sprayThey found a hole in the bedThe company stated they would provide a new bed for her sister but never did
I got a TV at the Muncie Indiana Aarons W McGalliard Rd, Muncie, IN I payed my month oct 3rd Davee the general manager brought it out to my vehicle I did not witness him un plugging it and carrying it I was bringing the van to the front of the building When I got home the tv was cracked I called and of course Dave said ooo well to bad you took it, it cracked you have to pay for it That is how the tv was when I brought it in the house and plugged it in Now I am trying to get the regional manager to call me and nothing Not a phone call or a email
Recently, when checking my credit file in preparation for buying a new home, I came across an inaccurate "charge off" from Aaron RentsPlease remove
In February 2012, I had to lease an HP Laptop from Aaron's Rent to Own in Elizabethton, TN as I needed a new one for work at the local newspaper when my older laptop crashedI made payments on the laptop from February through May in person while living in TN
In May 2012, I relocated to Missouri to work for a newspaper in StLouis and continued making payments from Missouri to the TN Aaron's by contacting the store manager on my payment datesThe laptop was paid off in full by August
Recently, I had to run a credit report as I am in the process of purchasing a home and needed to check my scores and other credit informationFor some reason, Aaron's Rents, Inchas a "charge off" on my credit file dated with a close date of December It also shows a last payment date of July when the last payment made
The State we got the bedroom furniture is from Joplin MOIt was not listed in the listI chose Arkansas it is the closest state to us
We got our bedroom furniture from the Aaron's rental store on***We had our mattress about a yearWe bought a box springs a the same time we got the bedroom furnitureThat was in May About weeks later my wife started breaking out with hives and soresShe went to the DermatologistShe had multiple visits they had done skin scrapings, injections, multiple medications given to herThe hives and sores were getting worseAbout 3:AM, we were up and found the bedbugs, which we collected in a bagWe have tried to get rid of them without successWe are sleeping on the couch and reclinerWe have contacted Aaron's store manager,***, of coarse he denied the bugs were from his storeI offered to show him the bugs, but he refused to look at itMy wife went to the store a week ago to pay the bill, she showed*** her a
in the beginning of this year I purchased a bedroom set and mattress unfortunately the mattress is defectivebutunder the New York State law doesnt allow for a mattress to be returnedAbout, three weeks ago the Store called me in reference to a survey that I submitted it wasnt favorablethey ask what was the issueThe Mattress had a collapse in the center and my grandson is sleeping on the edge so he is terribly uncomfortableThe store said they would like to come by and take a picture and maybe they can do something for meas of this day November they havent showed upive calle them several times in this matter and each time for the last two weeks they hae not come to my home to check it outall I want is them to checkout the mattress and take action to cut the price off my bill so I can purchase a mattress from somewhere elsemy grandsons back is starting to hurt from this defect in the Mattressits almost like the inner stuffing is missing
Product_Or_Service: M
The experience has been a poor oneI ordered my furniture online on 12/22/and have yet to receive my merchandiseI have called the store twice and still haven't got any answersNo one called me back and when I track my order they have had it since MondayPoor customer service