I had signed up online to rent a refrigerator for my parents and the first payment due was twenty five dollars I borrowed my moms debit card yo pay the fee because I don't have one nor a credit cardAaron's never contacted me about the product or any thing three weeks went by my parents ended up getting a refrigerator on Craigslist so we ni linger needed the refrigerator from Aaron'sSo I called them and informed them that I had paid tge twenty five dollars for a fridge online and now do much time had passed that we no longer needed the fridge so I wanted to cancel my order they informed me that the product wasn't even at their store yet so that they would go ahead and cancel itThis has been over two months ago and they have yet to refund the twenty five dollars to my moms card, when I called them they said that they were in the process of refunding it but it has been over two months now and she is pressing me for tge money I need them to just refund her card as we never recieved t
Billing my credit card without authorization to do
On two occasions this company (Aarons ***) charged my debit card without my authorization PRIOR to the actual date that my bill was due, causing overdrafts to my account and causing other bills that I paid to be returned for insufficient funds, and causing me to incur fees on those accountsMy payment for this company is usually not due until the 16th of each month and I CALL the location and pay my bill phoneOn 2/12/however I noticed that Aarons had charged my bank account $I called the store and spoke to a sales representative who said the "system" must have charged my accountI was furious and demanded that they return the money to my account as I had other bills pending and DID NOT EVER authorize them to charge my accountThe money was refunded that day however on 2/15/I checked my account balance again and noticed that this company AGAIN charged my account WITHOUT MY AUTHORIZATION,
Been a good customer for two years my truck got stolen with my bank account and then my debit card in it so I had to get new ones in the meantime a payment went by that I couldn't pay now they call me today and tell me I have to have the payment today or else I tell them fine I can't make the payment today so I will get the stuff back then all they can do is threaten me with my contract awls I was trying to do was get a put off till Thursday don't know what to do now that they're calling me commanding a payment today told them by them to come get their stuff they can't come get it tell I'm caught up on my payments they make me feel helpless so now what am I supposed to do
Product_Or_Service: Two mattress sets
Order_Number: Don't have it on me
Account_Number: I don't have it on m
I ORDERED THE WASHER & DRYER SET IN OCTOBER IT TOOK ALMOST WEEKS TO DELIVER, THEY DELIVERED IT & I TRYED TO USE THE WASHER & IT DID NOT WORK I CALLED THEM BACK THEY CAME OUT TO CONFIRM THAT IT DID NOT WORK & SAID THEY WOULD ORDER A NEW ONE ALMOST A MONTH LATER AFTER I PAID THEM THEY SENT DELIVERY DRIVERS OUT HERE TO TELL ME THEY DONT HAVE ANOTHER ONEI CALLED THE REGIONAL MANAGER WHO WAS SUPPOSE TO CALL ME BACK IN HOURS DAYS LATER I STILL HAVE NOT HEARD FROM THEMI WILL NEVER DO BUSINESS WITH THEM AGAIN!!! AND THEY HAVE NOT REFUNDED MY MONEY FOR THE MONTH THAT I PAID
I made arrangements with Aarons in Burlington iowa to pay on our account on 8/8/a little after 3pm when my boyfriend got off workthe account was due on 8/5/due to my son being in the hospital we wouldnt be in town over the weekendAarons agreed to this and noted the accountat 11am on 8/8/aarons called my home phone to find out when we would make a paymenti reminded them that I already made contact as to when we would be inthe sales person says oh now I see it on your accountthen at 11:39am on 8/8/i get yet another phone call from aarons asking when we would be in to make a payment I reminded them once again and stated that the just called earlierthen my boyfriend calls me on his lunch break at noon and said aarons just called him while he was at worknow I am a "preferred customer" from this storei have never missed a payment, and if I was ever going to be late I always went in to the store and made proper arrangementswe have never had anything ta
The workers sexually looked at my friend and made fun of my dog and saw one roach cuz of me living in an old trailer and they told the manager its all eaten up inside the radio which how do they know when they didn't open the radio up All they did was looked at it and then left I wouldn't recommend shoping there Due to their rude mean workers and manager I dislike that one manager Once I pay my radio off I will not be back
This issue happened today I am so upset with Aarons here's an overview of my issue my at my job I travel a lot I haven't had the time to answer my phone because I travel so when I get in town to pay my bills I usually call Aarons and make a payment over the phone the date of my last payment an associate informed me that I can text my payment in so Today 01/23/I decided to take advantage of texting my paymentthe associate added another phone number to the text so I asked " Him or her through text to please tell me who's number it wasThey said its was on your account I told them I have never seen that number before I ask the associate why did they not confirm the number with me before they added the number to the text? so now Im at risk for fraud I have had to cancel my card and now place my account on Fraud watch I will be airing this issue on my Youtube channel of over 2Million Subscribers to let them know what has taken place and how careless Aarons is with their customers private information I will never use Aarons again EVER and I am going to recommend that all my Subscribers don't use them either
On I placed an online order and submitted my first payment On the payment was deducted from my bank account On or about the store contacted me stating that they needed more information to process my order I went in the next day and provided references, proof of residence, proof of employment Never heard back from anyone Have tried contacting the store directly but the manager is never there Contacted the 1-number and was transfered to the local store Manager wasn't there, they said she would contact me when she got back Never heard from them Contacted the 1-number again Was finally able to get a ticket number and they said the situation would be escalated and that someone would contact me within hours Never heard back from anyone I have tried numerous times over the past three months to get a refund as I never received the items ordered Can't get any resolution or return phone call from either the local store or from
MY ACCOUNT HAS BEEN PAID OFF IN FULL BUT ITS NOT NOT SHOWING PAID ON MY CREDIT REPORT AND ITS IN COLLECTION WITH A BALANCE
MY CREDIT REPORT IS SHOWING THIS ACCOUNT IN COLLECTIONS AS UNKNOWN PAYMENT HISTORY AND ITS REFLECTING MY CREDIT SCORE
Best customer service I have seenVery polite and respectfulWhen you tell them what you are looking for they know what you are talking aboutWell dressed
Absolute worse place to buy anything fromAssociates are rude! I have made payments on my furniture for over a year nowA month ago it was $to pay it offAfter another $payment it was $to pay it offThis week it is $to pay it offI returned a tv to the store because they pulled the same cap with itDO NOT BUY ANYTHING FROM THESE PEOPLE!!! THEY ARE CROOKS!!!
I visited Aaron's in July I picked out a bedThe bed braught to my home was not the bed I picked out but a bed an employee picked out because she didn't have the product I wantedThat staff was firedI then revisited to re pick out what I wanted I made payment my second paymentThey said they would get me the product I wanted and we can begin making payments on time for our bedThey never braught the bed but harassed us for payments when they knew the agreementI make a payment they bring the actual bed I picked outStaff was then fired again*** is the new manager of Aaron's and he curses he will not provide corporate phone numbers I had to do the research alone online for the phone numberHe will also not provide his last nameHe doesn't care what the staff did before him he wants paymentWhich is completely unfair but I have not recieved the product I wantedI have made countless complaints against him and the store about this issueThey have put my account into
Hello, to whom this may concern I am writing this to express my extreme concern about a scenario that took place with an Aaron's rental General Manager today I had been a few days late on returning an item back to the store due to my rigorous work schedule as a firefighter and I was attempting to explain my situation and how I was going to resolve the matter to this manager when she began to immediately speak condescendingly, use harsh language, and a disrespectful attitude before I could fully explain myself She then hung up the phone in my face and refused to answer the phone after I attempted numerous times to call back again I am very displeased about this situation I have been a returning customer for several years and have never been so disrespected I will never do business there again as long as she is the manager and I will continue to express my strong feelings about it to other customersI am asking for your assistance in helping me resolve this matter and to tak
During Hurricane Matthew while visiting my mother in North Carolina, a tree fell on our camper!! Causing the destruction of our Magnavox TV on the night stand in the camperAfter contacting Aaron's I was told by *** and*** that the Warranty would not be honored***Mind you I paid extra for this service.After that I contacted the Corporate office and left a message to please contact meTo this day I've not received and answer!! I just want them to replace the TV, Or return my money.Hopefully you can help resolve the problem, ASAP
Beware they constantly go into your account unauthorized and tKe out enormous amountsWhen you call an complain tha MANAGER lies an say this matter will not happen again!! Then next day $was withdrawn then the following day another $123!!!!
My bill is only $a month!!
Spoke to them on separate occasions also they call and harass your references even when your account is up to dateNEVER AGAIN!!!
Aarons in Athens Georgia is by far the best one of them allThey have a family oriented feel and really care about the customers wants and needsThe Accounts Team is very professional and understand that sometimes life happens and are willing to work with you as much as they can so we can get to ownershipThank you for making my family happy and giving us the home that we wantThe prices are amazing as well, especially for people like me who cant just go out and by it all at once
I got a recliner approx3-months ago and the chair broke they ordered me a new chair and said it would be delivered between 2-Monday 2/ at I called them and asked where it was and because I was tired and in pain we set up another delivery for the following day Tuesday 10- at 2:i called and asked where it was and was told they had to reschedule ( they never even let me know)it would be about the guy I talked to said we could move back delivery til after and I told him no I am in pain and need the chair at 5pm still no chair so we had things to do so we did them Wedmorning approx 8:- 9ami called again and said every thing I stated here and I want the chair delivered this morning before noon he said that's not how it works
Product_Or_Service: recliner
During a delivery arrons employee stole my wife's jewelry ,we called the police all the right things ,arrons has still not fired him and come to find out there delivery people can have a criminal record and this particular one does ,and they have yet to even call me
I had signed up online to rent a refrigerator for my parents and the first payment due was twenty five dollars I borrowed my moms debit card yo pay the fee because I don't have one nor a credit cardAaron's never contacted me about the product or any thing three weeks went by my parents ended up getting a refrigerator on Craigslist so we ni linger needed the refrigerator from Aaron'sSo I called them and informed them that I had paid tge twenty five dollars for a fridge online and now do much time had passed that we no longer needed the fridge so I wanted to cancel my order they informed me that the product wasn't even at their store yet so that they would go ahead and cancel itThis has been over two months ago and they have yet to refund the twenty five dollars to my moms card, when I called them they said that they were in the process of refunding it but it has been over two months now and she is pressing me for tge money I need them to just refund her card as we never recieved t
Billing my credit card without authorization to do
On two occasions this company (Aarons ***) charged my debit card without my authorization PRIOR to the actual date that my bill was due, causing overdrafts to my account and causing other bills that I paid to be returned for insufficient funds, and causing me to incur fees on those accountsMy payment for this company is usually not due until the 16th of each month and I CALL the location and pay my bill phoneOn 2/12/however I noticed that Aarons had charged my bank account $I called the store and spoke to a sales representative who said the "system" must have charged my accountI was furious and demanded that they return the money to my account as I had other bills pending and DID NOT EVER authorize them to charge my accountThe money was refunded that day however on 2/15/I checked my account balance again and noticed that this company AGAIN charged my account WITHOUT MY AUTHORIZATION,
Been a good customer for two years my truck got stolen with my bank account and then my debit card in it so I had to get new ones in the meantime a payment went by that I couldn't pay now they call me today and tell me I have to have the payment today or else I tell them fine I can't make the payment today so I will get the stuff back then all they can do is threaten me with my contract awls I was trying to do was get a put off till Thursday don't know what to do now that they're calling me commanding a payment today told them by them to come get their stuff they can't come get it tell I'm caught up on my payments they make me feel helpless so now what am I supposed to do
Product_Or_Service: Two mattress sets
Order_Number: Don't have it on me
Account_Number: I don't have it on m
I ORDERED THE WASHER & DRYER SET IN OCTOBER IT TOOK ALMOST WEEKS TO DELIVER, THEY DELIVERED IT & I TRYED TO USE THE WASHER & IT DID NOT WORK I CALLED THEM BACK THEY CAME OUT TO CONFIRM THAT IT DID NOT WORK & SAID THEY WOULD ORDER A NEW ONE ALMOST A MONTH LATER AFTER I PAID THEM THEY SENT DELIVERY DRIVERS OUT HERE TO TELL ME THEY DONT HAVE ANOTHER ONEI CALLED THE REGIONAL MANAGER WHO WAS SUPPOSE TO CALL ME BACK IN HOURS DAYS LATER I STILL HAVE NOT HEARD FROM THEMI WILL NEVER DO BUSINESS WITH THEM AGAIN!!! AND THEY HAVE NOT REFUNDED MY MONEY FOR THE MONTH THAT I PAID
I made arrangements with Aarons in Burlington iowa to pay on our account on 8/8/a little after 3pm when my boyfriend got off workthe account was due on 8/5/due to my son being in the hospital we wouldnt be in town over the weekendAarons agreed to this and noted the accountat 11am on 8/8/aarons called my home phone to find out when we would make a paymenti reminded them that I already made contact as to when we would be inthe sales person says oh now I see it on your accountthen at 11:39am on 8/8/i get yet another phone call from aarons asking when we would be in to make a payment I reminded them once again and stated that the just called earlierthen my boyfriend calls me on his lunch break at noon and said aarons just called him while he was at worknow I am a "preferred customer" from this storei have never missed a payment, and if I was ever going to be late I always went in to the store and made proper arrangementswe have never had anything ta
RIP OF
! Paid $3,for a $fridgerator
The workers sexually looked at my friend and made fun of my dog and saw one roach cuz of me living in an old trailer and they told the manager its all eaten up inside the radio which how do they know when they didn't open the radio up All they did was looked at it and then left I wouldn't recommend shoping there Due to their rude mean workers and manager I dislike that one manager Once I pay my radio off I will not be back
This issue happened today I am so upset with Aarons here's an overview of my issue my at my job I travel a lot I haven't had the time to answer my phone because I travel so when I get in town to pay my bills I usually call Aarons and make a payment over the phone the date of my last payment an associate informed me that I can text my payment in so Today 01/23/I decided to take advantage of texting my paymentthe associate added another phone number to the text so I asked " Him or her through text to please tell me who's number it wasThey said its was on your account I told them I have never seen that number before I ask the associate why did they not confirm the number with me before they added the number to the text? so now Im at risk for fraud I have had to cancel my card and now place my account on Fraud watch I will be airing this issue on my Youtube channel of over 2Million Subscribers to let them know what has taken place and how careless Aarons is with their customers private information I will never use Aarons again EVER and I am going to recommend that all my Subscribers don't use them either
On I placed an online order and submitted my first payment On the payment was deducted from my bank account On or about the store contacted me stating that they needed more information to process my order I went in the next day and provided references, proof of residence, proof of employment Never heard back from anyone Have tried contacting the store directly but the manager is never there Contacted the 1-number and was transfered to the local store Manager wasn't there, they said she would contact me when she got back Never heard from them Contacted the 1-number again Was finally able to get a ticket number and they said the situation would be escalated and that someone would contact me within hours Never heard back from anyone I have tried numerous times over the past three months to get a refund as I never received the items ordered Can't get any resolution or return phone call from either the local store or from
MY ACCOUNT HAS BEEN PAID OFF IN FULL BUT ITS NOT NOT SHOWING PAID ON MY CREDIT REPORT AND ITS IN COLLECTION WITH A BALANCE
MY CREDIT REPORT IS SHOWING THIS ACCOUNT IN COLLECTIONS AS UNKNOWN PAYMENT HISTORY AND ITS REFLECTING MY CREDIT SCORE
Best customer service I have seenVery polite and respectfulWhen you tell them what you are looking for they know what you are talking aboutWell dressed
Absolute worse place to buy anything fromAssociates are rude! I have made payments on my furniture for over a year nowA month ago it was $to pay it offAfter another $payment it was $to pay it offThis week it is $to pay it offI returned a tv to the store because they pulled the same cap with itDO NOT BUY ANYTHING FROM THESE PEOPLE!!! THEY ARE CROOKS!!!
I visited Aaron's in July I picked out a bedThe bed braught to my home was not the bed I picked out but a bed an employee picked out because she didn't have the product I wantedThat staff was firedI then revisited to re pick out what I wanted I made payment my second paymentThey said they would get me the product I wanted and we can begin making payments on time for our bedThey never braught the bed but harassed us for payments when they knew the agreementI make a payment they bring the actual bed I picked outStaff was then fired again*** is the new manager of Aaron's and he curses he will not provide corporate phone numbers I had to do the research alone online for the phone numberHe will also not provide his last nameHe doesn't care what the staff did before him he wants paymentWhich is completely unfair but I have not recieved the product I wantedI have made countless complaints against him and the store about this issueThey have put my account into
Hello, to whom this may concern I am writing this to express my extreme concern about a scenario that took place with an Aaron's rental General Manager today I had been a few days late on returning an item back to the store due to my rigorous work schedule as a firefighter and I was attempting to explain my situation and how I was going to resolve the matter to this manager when she began to immediately speak condescendingly, use harsh language, and a disrespectful attitude before I could fully explain myself She then hung up the phone in my face and refused to answer the phone after I attempted numerous times to call back again I am very displeased about this situation I have been a returning customer for several years and have never been so disrespected I will never do business there again as long as she is the manager and I will continue to express my strong feelings about it to other customersI am asking for your assistance in helping me resolve this matter and to tak
During Hurricane Matthew while visiting my mother in North Carolina, a tree fell on our camper!! Causing the destruction of our Magnavox TV on the night stand in the camperAfter contacting Aaron's I was told by *** and*** that the Warranty would not be honored***Mind you I paid extra for this service.After that I contacted the Corporate office and left a message to please contact meTo this day I've not received and answer!! I just want them to replace the TV, Or return my money.Hopefully you can help resolve the problem, ASAP
Beware they constantly go into your account unauthorized and tKe out enormous amountsWhen you call an complain tha MANAGER lies an say this matter will not happen again!! Then next day $was withdrawn then the following day another $123!!!!
My bill is only $a month!!
Spoke to them on separate occasions also they call and harass your references even when your account is up to dateNEVER AGAIN!!!
Aarons in Athens Georgia is by far the best one of them allThey have a family oriented feel and really care about the customers wants and needsThe Accounts Team is very professional and understand that sometimes life happens and are willing to work with you as much as they can so we can get to ownershipThank you for making my family happy and giving us the home that we wantThe prices are amazing as well, especially for people like me who cant just go out and by it all at once
I got a recliner approx3-months ago and the chair broke they ordered me a new chair and said it would be delivered between 2-Monday 2/ at I called them and asked where it was and because I was tired and in pain we set up another delivery for the following day Tuesday 10- at 2:i called and asked where it was and was told they had to reschedule ( they never even let me know)it would be about the guy I talked to said we could move back delivery til after and I told him no I am in pain and need the chair at 5pm still no chair so we had things to do so we did them Wedmorning approx 8:- 9ami called again and said every thing I stated here and I want the chair delivered this morning before noon he said that's not how it works
Product_Or_Service: recliner
Thank you felicia for your Great customer service...very helpful
During a delivery arrons employee stole my wife's jewelry ,we called the police all the right things ,arrons has still not fired him and come to find out there delivery people can have a criminal record and this particular one does ,and they have yet to even call me