Groupon

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] @groupon.com.Regarding your complaint: I can refund this order back to your original form of payment.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] **ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] @groupon.com.Regarding your complaintI’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *.ManagerGroupon Customer [redacted]

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondence.Regarding your complaint: Unfortunately, we're unable to place an order for the deal as it was sold outTo compensate for this inconvenience, I've gone ahead and issued $in Groupon Bucks to your account for use towards your next purchase.I’ve also emailed you directly from [redacted] @groupon.com via Ticket [redacted] please reply to me there if you have any further questions.Thank you for your understanding.Regards, [redacted] **ManagerGroupon Customer [redacted]

No full refund was offered

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] Regarding your complaint: I'm very sorry for the trouble you've experienced trying to redeem this Groupon, and I can absolutely understand your frustrationBecause you had such a poor experience, I've just canceled this order to the original form of paymentPlease allow up to business days for this to be reflected on your statement.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] **ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondence.I responded to you a moment ago via email from [redacted] Regarding your complaint: I can see that your item has been returned to its original sender and we have already processed a full refund back to your payment card and removed this Groupon from your accountUnfortunately, we are not able to offer replacements or reship itemsAs re-sellers, we do not have a running inventory of these itemsReturned merchandise goes directly to a liquidation warehouse and is not available for reshipment.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

I need for someone from Groupon to call me directly I'm still not getting the correct information Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted] ***

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] @groupon.com via Ticket # [redacted] Regarding your complaint: I'm really sorry if your purchase wasn't all you hoped it would beI see that you contacted us on August 24, and we sent you a prepaid label to return this defective item A full refund was processed back to your original form of payment on September 9.I’ve provided more details in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your patience.Regards, [redacted] *ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] Regarding your complaint: I'm sorry for any trouble with this purchaseUnfortunately, we are not able to assist you with a replacement here and it looks like the deal is also sold out which makes it difficult for us to place a new order for the sameWe understand this might be frustrating but we are sorry we are unable to assist in replacing/ reordering a new product hereYou can still return the damaged pair and receive a full refund for the sameTo return the item, just click the download link in the previous email to access the PDF, and print it like you would any other documentOnce you've done that, place the label on your return shipmentFor future reference, you can generate a return label on your own within days of receiving a product: visit http://gr.pn/GoodsReturns to see how.You can keep an eye on the progress of your return by signing into your account at www.groupon.com/mygrouponsJust click "View Details" and then "View Return Status." Please allow 2-weeks (or sooner) for your return to be received and refundedWithin business days of receiving your return, we'll issue the refund to your original method of payment and send you a confirmation email to let you know it's been processedKeep in mind that it can take up to business days for the refund to appear on your statement once it's been issued.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] **ManagerGroupon Customer Support

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Next time Groupon do the right ting when I ask directly, and not waste everyone's time by having to use the Revdex.com.Thankyou Revdex.com! Without you, shady business practices would be allowed to proliferate Sincerely, [redacted]

Hello [redacted] ,Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [email protected] your complaint, It seems that there was a mistake with your vouchers and I have refunded your original form of payment $69.25.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] ManagerGroupon Customer Support

Complaint: [redacted] I am rejecting this response because: They keep saying the same thingI am NOT disputing that their deal page stated that the in-store option was not available in Hawaii, I am saying that it did NOT say that they would not DELIVER to HawaiiI only found that out after I purchased the deal and went to the vendors siteThat is totally not acceptableTheir offer to have me transfer the deal to someone else that can use it is also not an option for me as I have no one to transfer it toI just want a refund of my money Sincerely, [redacted] ***

Hello ***,Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] @groupon.com.Regarding your complaint: We have issued a refund for this purchase back to your original form of payment on 6/28/17.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *.ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] @groupon.comSince the [redacted] Health Centre vouchers contained a Fine Print stipulation that allowed refunding, I've issued you a full refund for order [redacted] Please allow up to business days for this to be reflected on your statement in the amount of $Additionally, I've issued you a partial refund for order [redacted] , for the unused portion of the previous credit that was issuedPlease allow up to business days for this to be reflected on your statement in the amount of $I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me thereThank you for your understandingRegards, [redacted] Manager Groupon Customer [redacted]

Hello ***,Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondence.Regarding your complaint:I'm really sorry for any trouble this has causedI've just issued you a full refund and removed this Groupon from your accountPlease allow up to business days for this to be reflected on your statement.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

Hey ***Thank you for reaching out to us again through the Revdex.com.I've notified the manager originally assigned to your issue and they'll be following up shortly with another email.Thank you for your understanding.Regards, [redacted] **ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] @groupon.com.It looks like this has already been addressed; I see a full refund was issued to the original method of payment on 09/08/2017, in the amount of $448.24.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

Hello ***,Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [email protected] are sorry for the frustration with thisOriginally you contacted us on 12/29/requesting a refund for the Michigan Laser Center in Farmington Hills, MI because you relocatedWe suggested the voucher be gifted to a friend or family member but due to your request, we made a one time courtesy which was a $credit, issued as Bucks, to your account.We emailed you on 1/7/confirming that we could make that this exception but that this credit would expire in days."To make this right, we’re issuing you $in Groupon BucksThis credit is available for you to use immediately and will expire in days."I understand that this may have been overlooked and because you are a loyal customer, I'm able to extend the expiration date on your Groupon Bucks by days.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

Complaint: [redacted] I am rejecting this response because: I have not received any Voucher for the showsI did not go to the Shows dated Sincerely, [redacted] ***

Hello Melanie-Dawn,Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you 2/11/via email from [email protected] your complaint: While we can't provide replacements, I'm happy to provide you with your return and refund status.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards,Jamie *.ManagerGroupon Customer Support