Groupon

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] @groupon.comIt looks like this has already been taken care of as I see a full refund, in the amount of $20.18, was issued to the original method of payment on 08/16/Please let us know if there is anything furtherI’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me thereThank you for your understandingRegards, [redacted] Manager Groupon Customer Support

Complaint: [redacted] When I informed the company that I contact your office they gave me my full refund Thank you so much for your help I am rejecting this response because:After informing the company that I contact office they gave me my full refund Thank you so much for your help Sincerely, [redacted]

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondence, including your thread with my colleague [redacted] in ticket # [redacted] .In ticket # [redacted] , [redacted] offered you a trafor this Groupon, which is standard in this situation However, I can completely understand your frustration, and have issued a full refund to your original form of payment Please allow up to business days for this refund to fully reflect on your statement.Regarding contacting us: I apologize for any frustration you might have experienced when trying to contact us While it's true we no longer have an number to call, you can visit groupon.com/ [redacted] and request help This can be with an immediate chat rep, or through a phone callback, usually within the hour.Again, I'm sorry for any frustration this situation has caused If you have any further questions, please reply directly to me in the email I've sent from [redacted] @groupon.com, and I will assist you directly.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me They have refunded me my money for the Groupon Getaway Sincerely, [redacted]

Hello ***Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] @groupon.com.Regarding your complaint: The email address provided is not associated with an active accountFor further assistance we ask that you provide the email address for the account on which the purchase was made.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] @groupon.com.Regarding your complaintI’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] **ManagerGroupon Customer [redacted]

Hi ***,I'm truly sorry for any inconvenience this has causedI can totally understand your frustration.Unfortunately, any funds you paid directly to this merchant will have to be refunded by themWe do not have the ability to issue a refund for a fee that was not paid to GrouponRegarding your Groupon purchase, that was placed using Groupon Bucks redeemed from an external Gift CardSince this was not paid in cash, we are unable to refund you in cashYou currently have $in Groupon Bucks in your accountThese will never expire and will apply automatically to your next purchaseAgain, I sincerely apologize for any trouble this has causedThank you for your understanding.Regards, [redacted] SManagerGroupon Customer Support

Hi ***Thank you for reaching back out to us through the Revdex.comI have reviewed all past correspondence and I'm sorry for the troubleAfter days from purchase, we only issue refunds if the business is unable to provide the services offered in the deal, or if you had a bad experience when you redeemed your Groupon.Once a Groupon expires, it remains non-refundable but is good at that business for the amount paid for itIf this is something you decide not to do you are free to gift your expired Groupons to a friend or family member since Groupons are transferable from one person to another.To review the details and Fine Print of your expired Groupons, please sign into your account at www.groupon.com/mygroupons and scroll down to the section labeled "Credit Vouchers".Thanks for your understandingIf there is anything else we can help you with, please feel free to let us knowYou can reach us by phone a.mto p.mCentral Time, seven days a week, at ( [redacted] .Regards, [redacted] **ManagerGroupon Customer Support

Complaint: I am rejecting this response because: ARE YOU EVEN SERIOUS ASKING ME THIS????????????????/ THIS WAS OPENED ABOUT MTHS AGO....THEY HAVE HAD MORE THAN GENEROUS & ADEQUATE TIME TO RESPONDTHEY HAVE REFUSED TO DO SO., TO SAY JUST NOW THEY ARE "ASSIGNING IT" WHEN IT'S BEEN MONTHS ON END WITH NO ACTION AT ALL , ON THEIR PART, IS WHOLLY UNACCEPTABLERevdex.com NEEDS TO GET INVOLVED HERE & ENFORCE SOMETHING...YOU ARE DOING NOTHING TO MOVE THIS FORWARD AT ALLSOMEONE NEEDS TO DO THEIR JOB ALREADY!!!!!!!!!!! Sincerely, Janet [redacted]

Hello ***Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] @groupon.com.Regarding your complaint: I apologize for the frustrating experience while attempting to purchase the [redacted] Barbecue GrouponI am able to provide a resolution and happy to assist you further.I’ve provided more specific details and instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] **ManagerGroupon Customer [redacted]

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] @groupon.com.Regarding your complaint: Sorry for the trouble with this deal On the original screen where you made this purchase, http://www.groupon.com/deals/new-york-real-estate-institute-2, we included a Fine Print section on the deal pageThis section will always include all conditions of the deal that you should know before making your purchase.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards,***ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] I’ve provided more specific instructions in my direct email to you If you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] Regarding your complaint: I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] Regarding your complaint: Refund for Four Hours of Cleaning Services from [redacted] I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] @groupon.com.Regarding your complaint: Your financial institution has notified us that a dispute was filed regarding this purchasePlease follow up with them directly to work toward a resolution.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11103261, and I will wait for further contact from a Groupon manager as noted in the most recent message from GrouponGroupon has not offered a resolution to my complaint so I am only "Accepting" Groupon's notification that another Manager will review the complaint and contact me Sincerely, Sandra [redacted]

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] .Regarding your complaint: We have issued you a full refund for the item you returned.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

Complaint: [redacted] I am rejecting this response because: no email was provided or sent in regards to this requestNo solution has been provided Sincerely, [redacted]

Hey Suzanne, Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondence.I've assigned your issue to a representative who will be following up with you via email.Thank you for your understanding.Regards,Andrew *.ManagerGroupon Customer Support

Hello ***,Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] .Regarding your complaint: I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support