Hawk Group Media

We sincerely apologize for the confusion regarding this customer's order.We have refunded the last five months of membership fees that were still on the customers account. The other five charges were previously refunded on 12/10/16 and 10/12/16. Furthermore, we would like to personally apologize for...

the fact that the customers membership was not cancelled correctly when the request was initially sent to our support team. The customer will receive a total refund of $99.75 within 3-5 business days; possibly sooner depending on the speed of the customers bank. We would also like to assure the customer that this will not happen again. I would also like to apologize for the frustration and inconvenience this caused. Obviously we want to do everything we can, within reason, to keep them as a satisfied customer and we would love if they came back to us in the future. Thank you and have a great day!

We sincerely apologize for the confusion regarding this customer's order. After reviewing the customer's account, we can see that the item was never delivered. For this error we have refunded the customer’s full purchase price of $159.95.  Refunds can take 3-5 business days to process fully...

back to the customer’s account. We have also included two of our popular e-books, you can find the links below. These e-books are downloadable and printable so that the customer can read them anywhere. We apologize for any inconvenience that this may have caused the customer.  Thank you and have a great day!The Prepper's Playbook E-book: http://members-resources.s3.amazonaws.com/Absolute-Rights/Reports/The-P...⇄ Carry E-book: http://members-resources.s3.amazonaws.com/Absolute-Rights/Reports/Every...⇄ We have a 100% satisfaction guaranteed policy and will work harder in the future to make sure every customers needs are met.

We sincerely apologize for the confusion regarding this customer's order.  After reviewing the customer's account, we can see that the there was an issue with the customers shipment and that the customer requested cancellation of both of the orders. On 3/15/16 our representatives refunded the...

customer $139.95 for the initial purchase of the stove. Due to the errors that the customer has experienced I have also refunded the customer $109.95 for the bundle that the customer purchased with the stove. Refunds can take 3-5 business days to process fully back to the customer’s account. We apologize for any inconvenience that this may have caused the customer.  Thank you and have a great day!  We have a 100% satisfaction guaranteed policy and will work harder in the future to make sure every customers needs are met.