We have sent a response via mail directly to the customer on July **, 2015. If the customer would like to share this information they can provide a copy of our response to the Revdex.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
That is another
nonsense response
I have had nothing but the run around with these clownsThis sounds like more nonsenseIt took days and they blamed me but I had proof that I didn't do what they said and it put the blame on how they physically handled their own mailWorst company periodThis makes me want to go else where
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I received a packet from the business citing my settlement decision with the company for a lump sum payment. Prior to that I was on a monthly payment plan of $63.00, as part of the settlement arrangement made on the next consecutive month, I paid the settlement in lieu of the monthly payment and my credit report should not show as a late for that month. The date late mark should be removed. I will take additional action if this is not resolved
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
This account was to be adjusted due to payments being late, as for my former spouse was the ONLY source of income at the time this account was lateAccording to the telephone conversation, during the month of Sept., Account was to be brought current, and any and all late fees, as well as credit reporting to be adjusted to reflect as "paid never late"let it be known, the account within the body of the attachments, is hereby under dispute, in accordance to section ***, of the FCRA (Fair Credit Reporting Act)I expect a resolution in a timely mannerThank you in advance.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** ***
At this time, I have been contacted directly by Citi regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
I heard from Citi They stated that they had no record of a debt with them I asked them why they
contacted me in the first place, I didnt recieve a legitimate reason I then asked for them to send me a letter stating that I do not have a debt with Citi,lb they were unwilling to do that So basically they told me verbally that I do not have a debt with them but they will not issue a letter Very shady When asked why they will not send a letter they stated that I "may" have a debt with them Look, I either have a debt with them or I do not have a debt with them I dont feel that I "maybe" have a debt with them is an an acceptable answer.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined
that my complaint has NOT been resolved because:
Citi credit card had lie, cheat, irresponsible and committed fraudulent acts against me and directly to me , I want them to answer right here at business bureauThey attacked me from behind and there was no 3rd party to help me that s why I brought up the the business bureau to help me but they cheated; come here with me face to face why u hide from business bureau
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
We have responded directly to the customer on November **, via U.SPostal Mail. He should receive this response within 7-business days.If the customer would like to share this information they can provide a copy of our response to the Revdex.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:I have been contacted via written letter by CitiTheir response was simply that they were sorry for an inconvenience caused by thisThey provided no action or no details on anything that can be doneI have written a detailed report already back to Revdex.com in regards to thisPlease see already sent message from Me to Revdex.com stating this has not solved my issue and is not a sufficient response to me. Please do not hesitate to contact me if that detailed response never made it to you, I will be happy to re-send or re-type. Thank you,*** *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedBoth you and CITIBANK are very efficientI really appreciate your assistanceThank
you
Sincerely,
*** ***
Thank you for your communication regarding the customer's account. Due to privacy concerns we are unable to release customer information to the Revdex.com. We will respond directly to the customer via ** Postal Mail within the next 7-business days
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The response I received is just a thanks-we-will-contact-you-within-a-week email - no reference to the complaint at all.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the
response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
They still charged me unacceptable late feesThe fees total times the original purchase priceI don't feel that this is fairI have good credit and pay my bills on timeThis was an anomalyWhen I tried to explain what happened, they didn't care and continued to charge me fees after I called them and closed the accountI won't feel satisfied until ALL the fees are refunded They did refund two late fees, but I feel they can do better
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Just issue the refundNo contact necessary
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined
that my complaint has NOT been resolved because:
[Your Answer Here]
I need a complete resolution to this problem and someone from citi bank needs to contact me directly to fix the issue and restore what I previously had of my credit limit
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that
my complaint has NOT been resolved because:
[Your Answer Here]
I have yet to receive a response from Citi Bank regarding manner, and Citi Bank has yet to respond to the Revdex.com as well from what it appearsThis matter is unresolved as of 4/*/
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Citi has received this complaint and we will respond to the customer within days. If you have questions or would like a copy of the response we would ask that you contact our customer directly for that information
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined
that my complaint has NOT been resolved because:
No correspondence has been received from the business.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
We responded to the customer on December **, via the U.S Postal Service. The customer should allow 7-business days to receive our written response. If the customer would like to share this information, they can provide a copy of our response to your office
We have sent a response via mail directly to the customer on July **, 2015. If the customer would like to share this information they can provide a copy of our response to the Revdex.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
That is another
nonsense response
I have had nothing but the run around with these clownsThis sounds like more nonsenseIt took days and they blamed me but I had proof that I didn't do what they said and it put the blame on how they physically handled their own mailWorst company periodThis makes me want to go else where
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I received a packet from the business citing my settlement decision with the company for a lump sum payment. Prior to that I was on a monthly payment plan of $63.00, as part of the settlement arrangement made on the next consecutive month, I paid the settlement in lieu of the monthly payment and my credit report should not show as a late for that month. The date late mark should be removed. I will take additional action if this is not resolved
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
This account was to be adjusted due to payments being late, as for my former spouse was the ONLY source of income at the time this account was lateAccording to the telephone conversation, during the month of Sept., Account was to be brought current, and any and all late fees, as well as credit reporting to be adjusted to reflect as "paid never late"let it be known, the account within the body of the attachments, is hereby under dispute, in accordance to section ***, of the FCRA (Fair Credit Reporting Act)I expect a resolution in a timely mannerThank you in advance.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** ***
At this time, I have been contacted directly by Citi regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
I heard from Citi They stated that they had no record of a debt with them I asked them why they
contacted me in the first place, I didnt recieve a legitimate reason I then asked for them to send me a letter stating that I do not have a debt with Citi,lb they were unwilling to do that So basically they told me verbally that I do not have a debt with them but they will not issue a letter Very shady When asked why they will not send a letter they stated that I "may" have a debt with them Look, I either have a debt with them or I do not have a debt with them I dont feel that I "maybe" have a debt with them is an an acceptable answer.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined
that my complaint has NOT been resolved because:
Citi credit card had lie, cheat, irresponsible and committed fraudulent acts against me and directly to me , I want them to answer right here at business bureauThey attacked me from behind and there was no 3rd party to help me that s why I brought up the the business bureau to help me but they cheated; come here with me face to face why u hide from business bureau
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
We have responded directly to the customer on November **, via U.SPostal Mail. He should receive this response within 7-business days.If the customer would like to share this information they can provide a copy of our response to the Revdex.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:I have been contacted via written letter by CitiTheir response was simply that they were sorry for an inconvenience caused by thisThey provided no action or no details on anything that can be doneI have written a detailed report already back to Revdex.com in regards to thisPlease see already sent message from Me to Revdex.com stating this has not solved my issue and is not a sufficient response to me. Please do not hesitate to contact me if that detailed response never made it to you, I will be happy to re-send or re-type. Thank you,*** *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedBoth you and CITIBANK are very efficientI really appreciate your assistanceThank
you
Sincerely,
*** ***
Thank you for your communication regarding the customer's account. Due to privacy concerns we are unable to release customer information to the Revdex.com. We will respond directly to the customer via ** Postal Mail within the next 7-business days
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The response I received is just a thanks-we-will-contact-you-within-a-week email - no reference to the complaint at all.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the
response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
They still charged me unacceptable late feesThe fees total times the original purchase priceI don't feel that this is fairI have good credit and pay my bills on timeThis was an anomalyWhen I tried to explain what happened, they didn't care and continued to charge me fees after I called them and closed the accountI won't feel satisfied until ALL the fees are refunded They did refund two late fees, but I feel they can do better
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Just issue the refundNo contact necessary
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined
that my complaint has NOT been resolved because:
[Your Answer Here]
I need a complete resolution to this problem and someone from citi bank needs to contact me directly to fix the issue and restore what I previously had of my credit limit
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that
my complaint has NOT been resolved because:
[Your Answer Here]
I have yet to receive a response from Citi Bank regarding manner, and Citi Bank has yet to respond to the Revdex.com as well from what it appearsThis matter is unresolved as of 4/*/
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Citi has received this complaint and we will respond to the customer within days. If you have questions or would like a copy of the response we would ask that you contact our customer directly for that information
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined
that my complaint has NOT been resolved because:
No correspondence has been received from the business.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
We responded to the customer on December **, via the U.S Postal Service. The customer should allow 7-business days to receive our written response. If the customer would like to share this information, they can provide a copy of our response to your office