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HERMES ENERGIA

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HERMES ENERGIA Reviews (524)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***,
and have determined that my complaint has NOT been resolved because:
[Your Answer Here]Because the company still has not even attempted to meet us half way in this matterI just cannot believe how nonchalant they have been concerning this matter. Also if they spoke with me, nothing has been resolved which is why I am filing this complaintI also informed them that I would be contacting Revdex.com, and it appeared to me it meant nothing
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I do not know of any returned mail, this is the only company I know of that does not reply to Revdex.com directlySince they will not issue credit to the account, there does not appear to be one, please mark this complaint as unresolvedThere is also a complaint with New York attorney GeneralI have attached a copy of email from *** stating credit will be issued and to go to local store, however, the store was unable to do so as the purchases are over a year old There is also a copy of receipts totaling attached
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We are responding to the customer via U.SPostal Mail on November *, 2015, and the customer should receive this response in 7-business days. If the customer would like to share this information they can provide a copy of our response to the Revdex.com

Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.They called and apologized for the inconvenience, however, all company reps I talked with, somehow, had no recorded response to my frustrationsWe have cancelled our account and will no longer be interested in themThey did refund the bogus late fee and a past interest rate charge.
Sincerely,
*** *** ***

We responded to the customer on June **, 2015. The customer should allow 7-days to receive our written response. Should the customer have additional questions or concerns, they can direct those to the address listed in our response

I don't like shady things and buisness like thisI'm about to close my *** and cash rewards credit card with them over thisI want these inquiries removed all of themClosest thing to talking to the bank was an issue trying to purchase a laptop at *** they had to over ride something so the purchase would go through

We have corresponded directly with our customerIf you would like to further discuss the resolution, may I suggest you contact him/her directly?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:The letter I received from Citi is dissatisfactory, and has a inaccurate statement, that I applied for this this card more then days agoI don't want any further contact about this matter, and just want it marked in the Revdex.com as dissatisfiedI'm done playing this game, I am very busy, and don't have time to play games anymore.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We responded to the customer on July *, 2015. The customer should allow 7-days to receive our written response. If the customer would like to share this information, they can provide a copy of our response to your office

Citi has received this complaint; a response will be provided within days

*** has received this complaint and we will respond to the customer within days

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that
my complaint has NOT been resolved because:
This business has not yet reached out to me to address this matter In addition, I have contacted them directly as well, and still waiting for a response from them to resolve this matter As a result I do not feel this issue has been completely and satisfactorily come to a full resolution
Thank you
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We responded to the customer in writing via the *** *** *** on August *, 2015. The customer should allow 7-days to receive our written response. If the customer would like to share this information, they can provide a copy of our response to your office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that
my complaint has NOT been resolved because:
The only correspondence I "received" from them was the aforementioned call I placed to them, where they rudely refused to help me outI've heard nothing from them since then, including anything about the mark on my credit report
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

We have responded to the customer as of June **, 2015. The customer should allow 7-days to receive our written response. Should the customer have additional questions or concerns, they can direct those to the address listed in our response

We have contacted *** *** directly regarding this situation. Should she have any additional questions or concerns, we have provided her with direct contact information

Tell us why here... We have corresponded directly with our customer via U.SPostal mail. Please allow - days for *** *** to receive and review the response from Citi

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that
my complaint has NOT been resolved because:
I have tried to work with citibank since march and have not tried to resolve it at allBasically they told me I have to look at other means of retreiving my moneyThey dragged it all this time and told me if the merchant does not respond within the time allowed I will automatically get a refundNow they're saying I cant get my credit and I owe $for something I didnt getI am reaching out to you to help me in the caseI have all the documents should you need it to proceedThank you
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

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