Hello,I have a attached a scan of the letter that I received from Citibank. The part about a message advising of a credit report is entirely untrue. I was never advised that a credit report would be required, and I never consented to an inquiry.Thanks,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that...
my complaint has NOT been resolved because:
Completion of the reimbursement has not been
completed. When full reimbursement can be viewed and agreed upon terms of (zero percent interest until 12/2016) for the
balance transfer- are in a statement, I will then note this as being resolved.Thank you,[redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this...
resolution is satisfactory to me, however, the problem is not yet resolved and should not yet be closed. The company stated that they will contact the credit reporting agencies on 7/**/2015 to remove the delinquencies. If this is true, then the matter will be resolved on 7/**/2015. If the matter remains unresolved after that date, I will contact Revdex.com to assist in the resolution.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Tell us why here...We have corresponded directly with our customer via U.S. Postal mail. Please allow 5-7 business days for [redacted] to receive and review the response from Citi.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined...
that my complaint has NOT been resolved because:
I got a call from [redacted] executive office and was told that the 20,000 bonus points will be added to my account. Though I'm still waiting for those points to be reflected.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that...
my complaint has NOT been resolved because:
Business has not made any attempts to contact me to the best of my knowledge. There was no contact info listed in their response for me to contact them. Unsure how to proceed.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
We have contacted the customer as of August *, 2015. Should the customer have additional questions or concerns, they can direct those to the address listed in our response.
Thank you for your communication regarding [redacted]’s My [redacted] account. Due to privacy concerns we are unable to release customer information to the Revdex.com. We have responded directly to [redacted] on July **, 2015 via the [redacted]. The customer...
should allow 7-10 business days to receive our written response. If the customer would like to share this information they can provide a copy of our response to the you.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I did finally receive the letter they sent, but it's clear no one even read my complaint, because their response is that they can't complete my request, because I was the one that filled out an application. That fact is not being disputed. The problem is, I couldn't complete the application because they refused to send the form I needed to fill out to the proper address, after I verified the address with the credit bureau and offered proof to Citi. They refused and just said, "not our problem," except, it is. Please, make them read the complaint and stop dismissing it. They messed up, now they need to fix it.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Tell us why here...We have corresponded directly with our customer verbally and via [redacted] mail. Please allow 5-7 days for [redacted] to receive and review the response from Citi.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer...
Here]
I have not been contacted by the business as promised & my complaint has NOT been resolved.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Citi has received this complaint and we will respond to the customer within 14 days
Hello,I have a attached a scan of the letter that I received from Citibank. The part about a message advising of a credit report is entirely untrue. I was never advised that a credit report would be required, and I never consented to an inquiry.Thanks,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that...
my complaint has NOT been resolved because:
Completion of the reimbursement has not been
completed. When full reimbursement can be viewed and agreed upon terms of (zero percent interest until 12/2016) for the
balance transfer- are in a statement, I will then note this as being resolved.Thank you,[redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this...
resolution is satisfactory to me, however, the problem is not yet resolved and should not yet be closed. The company stated that they will contact the credit reporting agencies on 7/**/2015 to remove the delinquencies. If this is true, then the matter will be resolved on 7/**/2015. If the matter remains unresolved after that date, I will contact Revdex.com to assist in the resolution.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Tell us why here...We have corresponded directly with our customer via U.S. Postal mail. Please allow 5-7 business days for [redacted] to receive and review the response from Citi.
We have corresponded directly with our customer. If you would like to further discuss the resolution, may I suggest you contact him/her directly?
Citi has received this complaint and will respond to the customer within 13 days. You may contact he customer for details.
We have corresponded directly with our customer. If you would like to further discuss the resolution, may I suggest you contact him directly?
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined...
that my complaint has NOT been resolved because:
I got a call from [redacted] executive office and was told that the 20,000 bonus points will be added to my account. Though I'm still waiting for those points to be reflected.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that...
my complaint has NOT been resolved because:
Business has not made any attempts to contact me to the best of my knowledge. There was no contact info listed in their response for me to contact them. Unsure how to proceed.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
We have corresponded directly with our customer. If you would like to further discuss the resolution, may I suggest you contact her directly.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
We have contacted the customer as of August *, 2015. Should the customer have additional questions or concerns, they can direct those to the address listed in our response.
Thank you for your communication regarding [redacted]’s My [redacted] account. Due to privacy concerns we are unable to release customer information to the Revdex.com. We have responded directly to [redacted] on July **, 2015 via the [redacted]. The customer...
should allow 7-10 business days to receive our written response. If the customer would like to share this information they can provide a copy of our response to the you.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I did finally receive the letter they sent, but it's clear no one even read my complaint, because their response is that they can't complete my request, because I was the one that filled out an application. That fact is not being disputed. The problem is, I couldn't complete the application because they refused to send the form I needed to fill out to the proper address, after I verified the address with the credit bureau and offered proof to Citi. They refused and just said, "not our problem," except, it is. Please, make them read the complaint and stop dismissing it. They messed up, now they need to fix it.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Tell us why here...We have corresponded directly with our customer verbally and via [redacted] mail. Please allow 5-7 days for [redacted] to receive and review the response from Citi.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer...
Here]
I have not been contacted by the business as promised & my complaint has NOT been resolved.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]