Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I see that this business refuses to be honest in admitting that fact that twice my son authorized me act on his behalf concerning his account He will be back in the country at the end of August ,and I intrnd to fight this establisemt to the end,becUsr they are wrong
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have been contacted by the management at Citi [redacted] Credit Card services in reference to complaint ID [redacted] and was offered a solution. As soon as I receive the written terms of offer from the Citi the matter may be considered to have been resolved.
Sincerely,...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:[redacted], CITIBANK, did not disclose the REASON for cancelling their customer accounts which is universally eported as MONEY LAUNDERING.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my...
complaint has NOT been resolved because:
[Your Answer Here]
Citi partially refunded my Thank You points and re-opened my card, but not all of my points. They insisted that they did not need to email/mail me of points expiration because it was included in my electronic statements - which I never see as my card is set to autopay from my bank and I view my transactions on their website without actually downloading the PDF statements. I would like to see statements of my previous account balance and see exactly how much (in points or $$) I am owed and have the full amount refunded.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that...
my complaint has NOT been resolved because:
[Your Answer Here]Citi indicated that they would be contacting me directly; but as of now I have had no contact with them. I do not want the 6 day time limit to expire before they contact me; so I am indicating to Revdex.com that we are not satisfied with Citicard's response.I am hopeful that they will honor their obligation to protect their customers from retailers who are treating their customers inappropriately by not refunding the purchase price of items that have been returned.Thank you.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
We will be corresponding directly with the customer via the U.S. Postal Service. Please allow 7-10 business days for the consumer to receive our response.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Merchant is not answering any of my calls
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Tell us why here...We have corresponded directly with our customer via [redacted] mail. Please allow 5-7 business days for Ms. Powell to receive and review the response from Citi. If you would like to further discuss the resolution, may I suggest you contact her...
We have corresponded directly with our customer. If you would like to further discuss the resolution, may I suggest you contact him/her directly?Thanks!
I have not received contact from the company. I am out of country on business currently so my phone number does not work. The best way to contact me as I established in my case submission is email. I await resolution on this.
Revdex.com:At this time, I have not been contacted by Citi regarding complaint ID [redacted]. They have retaliated by not utilizing my recorded summer address and then blocking my transfer requests from my account. This summer address is on my profile at their disposal.[redacted]
[redacted]
[redacted]Sincerely,[redacted]
Citibank has not contacted me via phone regarding this debt at all. I have contacted the office directly via email, phone, and through the Website Portal. I have received a letter in the mail stating the credit report was showing incorrect information and that information has been updated; however, the dates they are updating my credit report with are erroneous. This debt was originated in December, 2006. As of December *, 2015 the latest update to my credit file was that the accounts was closed on December [redacted], 2015. There has never been any payments on this account and it was closed on March **, 2007 due to charge-off. The information in my credit file is not corrected. The account closed date should be listed as the date the account closed due to charge-off which was March **, 2007. The problem has NOT been corrected and Citibank won't contact me. I want them to contact me the email address on file or at the minimum they need to contact my phone number on file and leave a voicemail so I know they are calling.
Business Bureau:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[I am not asking for a contact letter. I am asking for someone who personally have the authority to resolve my dispute]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Business Bureau:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Still maintain I never received a bill nor did I ever receive a way to retrieve the so called e bills that I was supposedly getting
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Hello, I am sending this email request for an extension to 07/**/15. If you have any questions or concerns about the status update we have provided verbally, please contact the assigned [redacted] at ###-###-####. Borrowers name: [redacted]...
Complaint received by Citibank on 09/**/17. Citi has received this complaint and we will respond to the customer within 14 days
We will be corresponding directly with our customer. If you would like to further discuss the resolution, may I suggest you contacthim/her directly.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I see that this business refuses to be honest in admitting that fact that twice my son authorized me act on his behalf concerning his account He will be back in the country at the end of August ,and I intrnd to fight this establisemt to the end,becUsr they are wrong
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have been contacted by the management at Citi [redacted] Credit Card services in reference to complaint ID [redacted] and was offered a solution. As soon as I receive the written terms of offer from the Citi the matter may be considered to have been resolved.
Sincerely,...
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:[redacted], CITIBANK, did not disclose the REASON for cancelling their customer accounts which is universally eported as MONEY LAUNDERING.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:At this time, I have not been contacted by Citi regarding complaint ID [redacted].Sincerely,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my...
complaint has NOT been resolved because:
[Your Answer Here]
Citi partially refunded my Thank You points and re-opened my card, but not all of my points. They insisted that they did not need to email/mail me of points expiration because it was included in my electronic statements - which I never see as my card is set to autopay from my bank and I view my transactions on their website without actually downloading the PDF statements. I would like to see statements of my previous account balance and see exactly how much (in points or $$) I am owed and have the full amount refunded.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
As stated in our letter we will no longer respond to inquiries regarding this matter.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that...
my complaint has NOT been resolved because:
[I have not received any contact from Citibank.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that...
my complaint has NOT been resolved because:
[Your Answer Here]Citi indicated that they would be contacting me directly; but as of now I have had no contact with them. I do not want the 6 day time limit to expire before they contact me; so I am indicating to Revdex.com that we are not satisfied with Citicard's response.I am hopeful that they will honor their obligation to protect their customers from retailers who are treating their customers inappropriately by not refunding the purchase price of items that have been returned.Thank you.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
We will be corresponding directly with the customer via the U.S. Postal Service. Please allow 7-10 business days for the consumer to receive our response.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Merchant is not answering any of my calls
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Tell us why here...We have corresponded directly with our customer via [redacted] mail. Please allow 5-7 business days for Ms. Powell to receive and review the response from Citi. If you would like to further discuss the resolution, may I suggest you contact her...
directly.
We have corresponded directly with our customer. If you would like to further discuss the resolution, may I suggest you contact him/her directly?Thanks!
I have not received contact from the company. I am out of country on business currently so my phone number does not work. The best way to contact me as I established in my case submission is email. I await resolution on this.
Revdex.com:At this time, I have not been contacted by Citi regarding complaint ID [redacted]. They have retaliated by not utilizing my recorded summer address and then blocking my transfer requests from my account. This summer address is on my profile at their disposal.[redacted]
[redacted]
[redacted]Sincerely,[redacted]
Citibank has not contacted me via phone regarding this debt at all. I have contacted the office directly via email, phone, and through the Website Portal. I have received a letter in the mail stating the credit report was showing incorrect information and that information has been updated; however, the dates they are updating my credit report with are erroneous. This debt was originated in December, 2006. As of December *, 2015 the latest update to my credit file was that the accounts was closed on December [redacted], 2015. There has never been any payments on this account and it was closed on March **, 2007 due to charge-off. The information in my credit file is not corrected. The account closed date should be listed as the date the account closed due to charge-off which was March **, 2007. The problem has NOT been corrected and Citibank won't contact me. I want them to contact me the email address on file or at the minimum they need to contact my phone number on file and leave a voicemail so I know they are calling.
Better...
Business Bureau:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[I am not asking for a contact letter. I am asking for someone who personally have the authority to resolve my dispute]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Better...
Business Bureau:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Still maintain I never received a bill nor did I ever receive a way to retrieve the so called e bills that I was supposedly getting
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Hello, I am sending this email request for an extension to 07/**/15. If you have any questions or concerns about the status update we have provided verbally, please contact the assigned [redacted] at ###-###-####. Borrowers name: [redacted]...
File number: [redacted] Thanks, [redacted]
[redacted]