Revdex.com:
I have reviewed the response made by...
the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:Citi is a joke, I received a letter in the mail, that the Sears card application was made in February, which is clearly a lie, and it has not been over 60 days since I made the application. I made the application back in May 2016, and Citi does not to want to be bothered, and they are worthless, and the worst bank I have ever had to deal with in my life.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Complaint # ID [redacted] was not resolved to my satisfaction. The last communication that I received from CITi on ** April, it said that they received the complaint and will respond to the customer when their investigation is complete. Please reopen the case and get me a resolution with CiTi to the negative reporting to the credit bureaus that I owe $10383. When I actually owe $1851.
Research this account # [redacted] and this one # [redacted]. I only had one citi card since 2004, it is over 7 years old and should be removed
We have corresponded directly with our customer on 1/**/16. If you would like to further discuss the resolution, may I suggest you contact him directly.
We responded to the customer on (date). The customer should allow 7-10 days to receive our written response. Should the customer have additional questions or concerns, they can direct those to the address listed in our response.
This complaint is not associated with a [redacted] Credit account, issued by Citibank, N.A.This issue has been referred to The [redacted] Customer Care Team in [redacted] and we are responding to our customer via mail on July **, 2014 with contact information for that team. If the customer...
would like to share this information they can provide a copy of our response to the Revdex.com.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Citi did not respond,...
they just said they will respond in 14 more days.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have discussed resolution, verbally, which involved reducing my interest rate for 1 year. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved becauseDera
Dear representatives if The Revdex.com, Thanks for your response. Please tell the representatives of Citibank to mail me the copy of the credit card statement as soon as possible. I have been waiting for 29 days already for this statement to arrive.
This is not fair to me.Best regards, Karl Edwin
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I have not received any documents from credit card company , she said , your purchase receepit will be mail I have not received yet and we sent you an email I asked send me proof you sent me an email I am still waiting, If they resolve the issue will be fine other wise I have to have my attorney handle it because of this two company let me down that give me mental depredation cant sleep at night.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Citi sent this vague letter stating they have the right to close my account and that they do not have to respond to the Revdex.com. I feel their way was underhanded when I did make payments they just didnt like how I...
was paying. I was in touch with their customer service regularly and prior to closing the acct. I am clueless about what I am to do. There remains a balance that I will continue to pay. This negatively impacts my credit for 7 years. They deny any fault and do not care. Not resolved for me but for them...case closed. [redacted].
The complaint from 12/2015 is not the same of today's complaint. The previous complaint was resolved with Citi after Revdex.com helped me. Today's complaint #[redacted] is with another Citi credit card.
the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
If the business has been sincere enough, this issue should have been resolved long time ago. What they have done so far is to send me letters acknowledging my complaint and asking me to call their customer service, at which time I was rerouted to their collection department, who would ask me to send my complaint in writing. There were two letters I had written and numerous phone calls I have made over the past 7 months or so, but nothing is resolved so far. And what started as less than $50 late fees and charges now grew up to be almost $300. I don't think the business has any intention to admit their internal errors and just try to pass it on to a customer. If the business has any reasonable solution, they can share it with Revdex.com as well.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I...
continue to receive unsolicited mailings from this company.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
We responded to the customer on February *, 2016 via the U.S Postal Service. The customer should allow 7-10 business days to receive our written response. If the customer would like to share this information, they can provide a copy of our response to your office.
This message was originally read on (07/**/17). Citi has received this complaint and we will respond to the customer within 14 days.
Revdex.com:
I have reviewed the response made by...
the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:Citi is a joke, I received a letter in the mail, that the Sears card application was made in February, which is clearly a lie, and it has not been over 60 days since I made the application. I made the application back in May 2016, and Citi does not to want to be bothered, and they are worthless, and the worst bank I have ever had to deal with in my life.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that...
my complaint has NOT been resolved because:
[Your Answer Here]
I am still being assessed late fees and finance fees on fraudulent charges.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Complaint # ID [redacted] was not resolved to my satisfaction. The last communication that I received from CITi on ** April, it said that they received the complaint and will respond to the customer when their investigation is complete. Please reopen the case and get me a resolution with CiTi to the negative reporting to the credit bureaus that I owe $10383. When I actually owe $1851.
Research this account # [redacted] and this one # [redacted]. I only had one citi card since 2004, it is over 7 years old and should be removed
Sincerely,
[redacted]
We have corresponded directly with our customer. If you would like to further discuss the resolution, may I suggest you contact him/her directly
We have corresponded directly with our customer on 1/**/16. If you would like to further discuss the resolution, may I suggest you contact him directly.
We responded to the customer on (date). The customer should allow 7-10 days to receive our written response. Should the customer have additional questions or concerns, they can direct those to the address listed in our response.
This complaint is not associated with a [redacted] Credit account, issued by Citibank, N.A.This issue has been referred to The [redacted] Customer Care Team in [redacted] and we are responding to our customer via mail on July **, 2014 with contact information for that team. If the customer...
would like to share this information they can provide a copy of our response to the Revdex.com.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Citi did not respond,...
they just said they will respond in 14 more days.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
We are in the process of responding to the primary cardholder in regards to this complaint.
Revdex.com:
I have discussed resolution, verbally, which involved reducing my interest rate for 1 year. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved becauseDera
Dear representatives if The Revdex.com, Thanks for your response. Please tell the representatives of Citibank to mail me the copy of the credit card statement as soon as possible. I have been waiting for 29 days already for this statement to arrive.
This is not fair to me.Best regards, Karl Edwin
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the...
response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I have not received any documents from credit card company , she said , your purchase receepit will be mail I have not received yet and we sent you an email I asked send me proof you sent me an email I am still waiting, If they resolve the issue will be fine other wise I have to have my attorney handle it because of this two company let me down that give me mental depredation cant sleep at night.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Citi sent this vague letter stating they have the right to close my account and that they do not have to respond to the Revdex.com. I feel their way was underhanded when I did make payments they just didnt like how I...
was paying. I was in touch with their customer service regularly and prior to closing the acct. I am clueless about what I am to do. There remains a balance that I will continue to pay. This negatively impacts my credit for 7 years. They deny any fault and do not care. Not resolved for me but for them...case closed. [redacted].
The complaint from 12/2015 is not the same of today's complaint. The previous complaint was resolved with Citi after Revdex.com helped me. Today's complaint #[redacted] is with another Citi credit card.
Revdex.com:
I have reviewed...
the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
If the business has been sincere enough, this issue should have been resolved long time ago. What they have done so far is to send me letters acknowledging my complaint and asking me to call their customer service, at which time I was rerouted to their collection department, who would ask me to send my complaint in writing. There were two letters I had written and numerous phone calls I have made over the past 7 months or so, but nothing is resolved so far. And what started as less than $50 late fees and charges now grew up to be almost $300. I don't think the business has any intention to admit their internal errors and just try to pass it on to a customer. If the business has any reasonable solution, they can share it with Revdex.com as well.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I...
continue to receive unsolicited mailings from this company.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
We responded to the customer on February *, 2016 via the U.S Postal Service. The customer should allow 7-10 business days to receive our written response. If the customer would like to share this information, they can provide a copy of our response to your office.
We have corresponded directly with our customer. If you would like tofurther discuss the resolution, may I suggest you contact him/her directly.
This message was originally read on (11/**/17) Citi has received this complaint and we will respond to the customer within 14 days.