Hisense USA Corp.

Tv says insufficient memory! Some applications it will let me use others it won't and I can't download
any apps at allCustomer service is horrible
Model 55H6B,insufficient memory,customer service is absolutely horribleTold me level will call back when I ask for a ManagerCalled them numerous times as of today no call back, they disconnect the calls when they put you on hold so I have to keep calling, it's awful Purchased Dec 10,with warranty paid cash $

I bougth a Dehumifier on 8/28/and stoped working month laterI have sent times the invoice, they keep asking for it now they want a logo on it
I bought a Dehumifier on 8/28/One month later, the dehumifier stoped workingI called the phone number they provide, and they asked me to send the invoice, the serial number and the details of the dehumifier modelA month later, I had received no calls from Hisense, so I called to ask for the status of my claimThey told me that I had to resend the invoice because they did not see a date on itI sent it againA month later, I called again and sent the receiptA month later, the sameI have called and sent times the invoice, with all the relevant information: My name, Name of the seller, address of the seller, price I paid, form of paymentToday, after I demanded the phone operator to check with me the invoice data, finally they acknowledge the reception of the invoicehour later I have received another email asking agai

I have been waiting on a Kudos Tablet aka Sero since NovemberHere we are in March and no tablet yetFirst I call and they said it was sent out yet they didn't have my address on fileI had that taken care of so now I have to wait till December now there out of stock due to the holidaysJanuary still out of stockFebruary they are getting some ready to be shippedMarch now its if I'm pickedI have told the reps that I wanted to speak to a supervisor cant do that because you have to wait -hours, and no one ever callsSent them an email over a month ago no response on that eitherNo where on the form does it say " if you are selected".Every time I call "we are sorry" or "for sure we will sent you yours in the next batch" "I don't know when we are going to get the next batch in this is not the shipping department"Well news flash you weren't the shipping the department when you offered the Kudos Tablet aka Sero I gave you my Kudos now when am I going to get the Kudos Tablet !!

I purchased the Hisense 65H8C television which advertises 4K HDR videoHowever, the HDR is broken and the video comes out very darkI have reached out to Hisense about this issue on several occasions with no resolutionI have a copy of my chat with a Hisense representative who admits there is an issue with HDR being very dim but they will not replace my set with the 65H8C+ model that they released because they knew of the issue with the 65H8CI purchased this television in April of and I still have the receipt"YesI've reported the issue to the r&d teamJust checked punisher on XboxIt does look darker on HDR mode"
Product_Or_Service: ***

My tv Power button stopped working April 2nd and they still have yet to resolve this issueTv should of been picked up and fixed by now
Bought a inch 4K sharp smart TV on February the power button stopped working to turn the tv on April contacted the company on April 2, Was assured they would have the TV picked up or fixed within a week or twoIt is now May I have gone back-and-forth with phone calls, emails the whole yards the last email I received was an April telling me they were going to arrange pick up of the TV within to business hours it is now May and I'm getting the same response from calling them that they will have somebody contacting me within to business hours to have the TV picked up and brought in So now I've been without my TV for over a month and we're looking at 2-more weeks before I'll get it back I cannot deal with them anymore I bought the TV from Best Buy Janesville Wisconsin on February payment amount was $

I purchased a 60? Hisense Smart tv in February of this yearThe television worked fine until November 4, 2018! I contacted Hisense via chat and a case was createdWhile on the chat I was instructed to email pictures of the tv (which I did while still chatting with the rep)I then received an email instructing me to send in my recent for proof of purchaseI sent the proof of purchase the same night as wellI contacted Hisense via phone the following dayI was told that my pictures were not receivedI confirmed the email and sent the pictures once againI was told I would receive a call from a supervisorThat call never cameI contacted them again and spoke to a supervisorHe scheduled an appointment for a service call for November That day came and wentNo callNo service visitNo contact from Hisense whatsoeverI contacted customer service once again, and I was told the parts were delayedAt this point almost weeks have gone byMy tv is still within the warranty

hisense 50" 4ktV wich I have purchased inFebruary of I have contacted hisense about the Netflix button on the TV and the app malfunction to avai
After receiving a program update, the issue has not been fixed, I have contacted them again and no one has responded in over a weekI contacted them again and still they informed me they will contact me at a later dateOn the box it clearly states a yr warrantyThey are not complying with this warranty

I bought a tv from *** Black Friday never opened my television for month unit was defective right after warranty expires this is wrong for a tv manufacture to sell faulty equipment for over US dollars I've had better luck with cheap tv brands lasting longer than this sharp lc 55p6000u that is made by hisenseI've read many consumers have the same problem
Product_Or_Service: Sharp tv lc 556000u
Order_Number: Tc ***

I had to return a defective product to the manufacturer for replacement The information has been in their hands for over a month and no one can tell me any status of the claim or where it is in process I've called multiple times for a solution and have been told that a supervisor would need to address it Every time I've called I'm told the supervisors are in a meeting and would return the call in 24-hours That was over a week ago now Still the same excuses and no update yet!
Product_Or_Service: Hisense Dehumidifyer

Bought a tv on August Tv screen was brokenThey promptly replaced it with the same tv except the sound does not workWe have called several times and spoke to several different people about replacing or fixing our tv with promises of someone calling us to fix our problem and no actionWe have had a tv with no sound for almost a monthWhen we call now, nobody has any record of our problem and we start all over again like it's our first phone call
Product_Or_Service: inch Hisense smart TV

On March 20,I purchased a 32-inch Sharp Roku TV (from Best Buy) Recently I started having connection problems with this TV I got the error message : "Not Connected" (to the internet)After hours, and doing a total reset of the TV, I was "connected" But, more recently, 7/14/I started having the same problem intermittently I contact Sharp SupportThe stated that they do not supply Technical upport And I'd have to find a TV Service that dealt with this situation Or bring it back to Best Buy I contacted the Geek Squad at Best Buy (Vero Beach), and they informed me that, due to the size of the TV, I'd have to bring it into the store(Which means I'd have to get help in un-mounting it from the wall)I also contacted my ISP (ATT) Technical SupportBut, their technical knowledge is VERY limited
Product_Or_Service: Sharp 32-inch Roku TV

on 12/26/I bought my second in hisense tv, and my second hisense tv to stop working before the first year was up, the first one my receipt vanished and I was unable to prove purchase,my second was purchased with extended warrantythe tv shut off, and never turned back on,I called hisense, it was fri 6/10/at pm and was told a repair man would have to examine the tv, no problem, but I wanted a refund since this was the second tv that failed and didnt trust them, the supervisor ***, said, no one could be reached until next wk, and a request would be written and I would hear back next wkI called today, spoke with another supervisor and was told it was still being reviewed and I would be contacted after they make a decisionI have already been without a tv for a wk, with no end in sight, after spending between the sets, im very upset as tv is my only source of entertainmentyou would think a tv company would understand the importance it is their businesswhat rea

Warranty issue
We have had our inch smart TV less then a year, all of a sudden it turned off on usWe called the manufacture, they sent someone to look at the TVHe was not able to fix it, so they had us send in the TV via UPSapparently when the TV arrived to the company Hisense, it arrive damaged so they wanted us to email a picture of the UPS receipt, finally weeks later they tell us it is the wrong receipt they need the receipt that is cost us to have UPS package the item which was almost $It seems to me that they want UPS to be responsible for the damagesI don't understand why they can not just give up a new TVdo they not stand by their product? this company has been the trashiest company I have ever dealt withI am getting the run around, and now because I can not find my UPS packing receipt I am out $This makes me so sick that they can not just send me a new TV that stopped working in less than a year

January of 2018, we purchased a new dehumidifier from Hisense through Lowes for $ This was after a flood destroyed our other one It had a Pump option on it for continuous drainage In June of this year, the basket of the unit required emptying and the pump was not doing its job I made several calls to the Hisense to ask for assistance Everything we had done was correct and there was no reason for the pump to not work The company was pleasant enough and sent me a form to complete for an exchange I had to cut a piece of the chord on the unit, complete the form, attach a copy of the original proof of purchase, as well as attach the actual serial tag from the bag of the unit.A new unit arrived and we thought that was that!!! Recently THIS unit had the same issue We even asked a plumber to look at it and he verified that everything was the way it should be, even though it was not working correctly and we needed to continuously empty the basket of water.Once again I mad

Their website is built like a five year in kindergarten giving it their first go at itIt has a drop down menu for some models (not all, particularly not the one I needed) of some of the products that have their name on it for supportWhen you select one of the models (I didn't check them all but I did try a number of them) you get redirected to a - File or directory not found pageThats at https://www.hisense-usa.com/support/modelsI've owned my TV for months now and I remember visiting their page when I first bought it and there have been no changes to this pageWhat kind of company does this? Very unprofessional! I first thought I got scammed at first then I realized my TV was working fineEvery one in my family owns their own business which serve other businesses and I have never seen such a Micky Mouse set up in my whole life and I'm I hope my TV lasts because from the looks of it there's need to keep money in a budget to replace it any day nowI can't trust a company or it's products that is that neglectfulI won't be making any more purchases that have the Hisense name and wouldn't recommend it

My tv Is always freezing having volume issues and I have called times in the last weeks still not helptv is suppost to have a year warrenty and is not honored.very pour customer service and no knowledge
Product_Or_Service: hisense

I purchased a TV in Feb and have had no issuesOn 10/I went to turn my TV on it and would not come back onThe red light would flash times
I purchase my inch TV in FebruaryOn 10/I called Hi-Sense due to my TV not turning onThey told me they could send someone out to my house on 10/On 10/I called into work and set at home all day for nobody to showI called Hi-Sense again who informed me the part was received Friday so the dude should be coming and they gave me his direct numberI called him and he told me he didn't receive the part yet and I told him Hi-Sense told me he didSo he said he would be out the next daySo I had to call into work again on 10/They guy came out and told me my TV was not fixable and the company would be contacting meI contacted them later that day because I had not heard anythingThey informed me they would be sending a box out with labels to send my TV back in and then would be sending me another TVOn 10/I called to ch

Damaged my unit repairing the set that failed under warranty and won't take responsibility for repairing it since I had it left in the box to protect it from getting damaged while we were remodiling our homeI'm apparently suppose to know that if I select not to remove it from the box, that I take full responsibility in receiving the television back, regardless of condition***People, do not purchase Hisense televisions.*** They are co-made with Sharp and are junkPanels fail a lot, especially on the bigger sets sooner rather than laterApparently they damage your unit while rebuilding it after it fails within the first year of warrantyThey are a major disappointment, as I will shift my business to LG OLEDs and Samsung QLEDs here on out

Hello,
I purchased this 4K TV (With year warranty) and had it for almost years until one day while my one year old was watching tv there was a loud crackle noise in the tv set that made it automatically shut offThis scared my one year old child as I quickly grabbed her away and put her to safetyI also noticed a faint burning smell which I then quickly unplugged the tv to prevent a potential hazardI have no idea what I breathed in and possibly what my daughter could of breathed in which made me very suspicious about health safety risk etcTV information down below:
SERIAL # ***XXHXXXXX
Model # ***
Date of Purchase: 11/25/
Place of Purchase: Target w/ printed receipt
Product_Or_Service: Hisense 4k TV w/year warranty
Order_Number: XXXXXXXXX
Account_Number: N/A

Purchased a Hisense dehumidifier in August Have had three units break and replaced in less than a yearEach time I have to send the cut cord to the company as proof of destruction and dispose of the unit myselfThe latest unit to break I was sent the wrong model replacement and has been over a month trying to correct this problemI was told multiple times I would receive a label to ship the incorrect model back and would not receive the correct model until they received incorrect oneAfter taking so long to respond or fix this problem I have requested a full refund and was told they do not do that as well as each NEW unit they send is only covered under the warranty period of the original purchased modelThe latest exchange process was started 8/8/and as of 10/12/18, I am still in possession of the incorrect model and no return shipping label and still without a working dehumidifier
Product_Or_Service: Hisense Dehumidifier with pump