Horizon Services, Inc.

[redacted] was a professional all the way through. He found something I overlooked and instead of charging me for something I missed---he let me know that no work needed to be done on that piece and we finished the service call. I'm so impressed that I'll be using these guys all of the time now.

The technician was careful and thorough. He was respectful of the property and tried to ascertain the issue wa as I seemed.

[redacted] was my technician. Did fabulous and efficient, wouldn't let me help

My oil boiler stopped working in the middle of a cold snap, when there was a forecast of icy weather. The technician showed up early despite the weather. He was friendly and not pushy. He slowly walked me through the problems and went over the options of how we can fix them. In the end we decided to do a complete unit replacement instead of multiple costly repairs. My only complaint is they he was quick to suggest the upgrades instead of focusing on the economical solutions. This work ended up being very expensive, and Horizon as a company seemed to push to the most expensive options. In the end the quality of work provided was excellent, I just wish they were a little more considerate of my situation.

Awesome service!!! Very nice person really enjoyed having horizon service!!! Will defiantly refer and call again.

Quick, courteous service. Would use again.

[redacted] from Horizon Services was promptly there at the beginning of the estimated time slot and called to give a heads up that he would be arriving. He was very knowledgable and explained everything that needed to be done. The pricing was very clearly explained and very fair. Anthony was very personable and I would recommend him and Horizon Services to anyone who was looking for a plumber.

The tech, [redacted]., was very good. He explained what he was doing as he did it and was very thorough. The problem with my drain was actually a main drain issue and he scheduled it to be taken care of the next day. As always with horizon, got a quote before the work ever started. Recommend Horizon and [redacted]

I have used Horizon to put in a new air conditioning unit and they were great. They have been out to service it and each year, the service person is on time and respectful of our property. They put the booties on every time and leave everything the way they found it. I would highly recommend them for service or for replacement of a AC unit.

Fantastic

[redacted] was very knowledgeable and explained everything as he was doing the service.

Tom W. did a great job servicing our HVAC system. He explained what he was doing, and why he was doing it. No pressure to buy extras. He was quick, thorough, and professional.

[redacted] was professional and courteous. He had a thorough knowledge of my equipment.

I am very pleased with Horizon Services. I have been a customer for years and have always received exceptional service. They have always been on time and have flexible hours that fit my schedule. James G. has serviced my heater in the past. He remembered me from previous visits. He is very courteous and always explains exactly what service was provided and is always open to any questions I have.

Horizon's technician [redacted] did a great job. I've heard mixed reviews from my Pennsylvania coworkers but we are completely happy with our experience. [redacted] was prompt and polite, and quickly determined that our hvac issue was a circuit board. While it wasn't cheap, it is much cheaper than a new unit.

For the second time in a year, we had a clogged sewage pipe in our basement, which was on the brink of a very nasty situation (overflowing into our basement). [redacted] (and [redacted]-who I'll review separately and as highly) diagnosed it, gave me several options and explained them and went to work. It was an extremely messy and smelly and horrid condition to work in (with sewage) and they did it with the highest level of professional competence and somehow managed a sense of humor in the worst of conditions. They also diagnosed and swiftly fixed a broken hose connection/valve in relation to a separate job.

Kieth was very professional and very helpful!!! Excellent service!!!

Horizon was very prompt in answering our service call. They were arrived earlier. [redacted]. was very nice fully explained our heater problem and best options to fix it. He did not try to over sell us or pressure us into more than we needed. I would recommend them to anyone. They perform just the way they advertise.

Very happy customer.

It is always good dealing with honest, friendly, professional and efficient people in this type of business. It was such a pleasure dealing with [redacted], the technician who did an outstanding job on my main drain. Highly recommended!!

[redacted] arrived well within the designated time. He had my main drain cleared within minutes. He was very efficient and professional and answered all my questions. Great job!