Horizon Services, Inc.

The Horizon Tech [redacted]. came out to attempt to clear a drain I was previously told was broken and would cost about $3000 to replace. [redacted] explained he would attempt to clear the drain and if unsuccessful then he would advise me of other options. [redacted] cleared the drain without any problems and saved me $2901. I appreciated his step by step explanation while he worked. I am a very satisfied customer.

[redacted]. came out to my home to inspect my failing hot water heater. He was there on time, and could not have been more professional. I am in a business where I have to give people bad news all day, but even though Ryan suggested I get a new water heater, he was courteous, professional, and nice. He explained everything completely. He was efficient and knowledgeable. He was even able to address some of the gas line issues that feed the hot water heater, as I live in a very cool old house with some really old issues. I could not be happier with the service provided.

Technician was pleasant, professional, but not pushy. This lead to signing up for a service plan!

Excellent service conducted in a professional manner

WONDERFUL! [redacted] was "in and out." And, this included having to drive out to buy the part. [redacted] even offered to clean up. He is very knowledgeable and friendly. Excellent Technician AND Customer Service skills.

I found [redacted] to be polite, easy to talk to, and very informative. He conveyed a lot of helpful information and took the time to explain things to me. He seemed to have a lot of knowledge on the whole system. Mrs. [redacted]

[redacted]. was very professional and knew his job. I will only deal with Horizon, the personnel is always willing to go that extra service "mile"to assist. [redacted] was informative and express how happy he is with working at Horizon, best place ever.

[redacted]. came to investigate a leak under the tub, determined plumbing was lose and completed a courteousy tighten of the plumbing. He was very polite as well as knowledgeable. I would recommend him for future repairs/issues to anyone seeking services.

[redacted]. quicky found the issue with my airconditioning unit. He was professional, courteous, and friendly.

[redacted] and [redacted] were very professional. They explained everything and did a great job. I am definitely recommend them to family and friends.

[redacted]. arrived on time, he was extremely curtious and answered all of our questions in a professional manner. We very very satisfied with his thorough attention to our concerns about our air conditioner.

AC out in the middle of a heat wave. I called Horizon services at 7:15 AM and they had a technician out later the same day. The technician, [redacted]., arrived as scheduled, was professional and courteous, and most importantly, fixed the issue in a matter of less than 30 minutes. Great job by [redacted]. and Horizon Services!

[redacted]i came to my home at 8:05 am. He walked me through the process

and explained what he was going to do to accomplish the job. He showed me

a picture on the Internet of old piping which I did not have, so I was reassured there would be no surprises. He snaked my drain and got it running free and clear.

The price was exactly as quoted. [redacted] was a comfortable person to have in

my home.

The Horizon Techs were very professional and were here within an hour of my call. They were very helpful to resolve my problem.

Thank you for the great info on my faucet,will be calling you back to install when part comes in...

The technician was professional, provided a complete explanation of the AC unit issues along with the cost and items that needed to be repaired. He was very friendly polite and I would recommend Horizon based on my experience with [redacted]. Much better than the other company that starts with an "H", who over charged me for a service last year.

Thank you.

Very pleasant and professional guy..I would definitely recommend horizon services!!good job guys..

I called Horizon to have work done to replace a bathroom sink and they were out the next day first thing in the morning to give us a quote. They gave me the usual 4 hour window for someone to arrive. [redacted] arrived sooner than I expected and was friendly & knowledgeable about the house's old plumbing. Keith was quick, thorough, and clean. Problem solved for the price quoted. No push to do other work. No hard sale for additional products or services.

[redacted] came over on Saturday to help with unclogging. He was very patient and wanted to get the job done. He was professional and knew what to tool to use. I am glad I got him to help.

Prompt, efficient and cleared the drain!