House of Beauty IV, Inc.

Dear customer.,We are apologize for delay of your products but everything was shipped to you already so you will have it just in 3-4 days and your tracking # [redacted].Thank you for shopping with usHOB

Hello dear customer, [redacted]We are apologizing for this inconvenience and we already send you a check #[redacted] and you will receive in in 3 to 7  business days to your address [redacted], Corryton, TN  [redacted].Thank you for ordering with usHOB

[A default letter is provided here...

which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[A default letter is provided here which indicates...

your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Hello,we spoke with  [redacted] today we very apologize for delay and she will receive a check from Houseofbeauty in a few days the reason why she don`t get her order depend from manufacture   thank you

Hello dear customer,[redacted] We was trying to call you, but didn't have no response.If you wold like we can send you another one. Call us back please our phone ####-###-#### .Will wait for your call back.Thank youHOB

Dear customer.,We check the weight and cameras, you do not missing 3 items... only 1 was missing for which you was already refunded  Refund: Refund Transaction I[redacted]for 12.76 Thank youHOB

Hello dear customer,[redacted]We did not received your return. Please provide us with tracking number and with your working phone number  by email [email protected] or by our phone ####-###-####.

Dear [redacted]..We sincerely apologize for the issues with your orderhowever,1) firstly, you were credited for the missing item of [redacted] tonic;2) Secondly,  to compensate you for the missing item in your gift set, we  have send you additional...

bottle  at no additional cost. 3) The can was dented on the outside, but there was no loss of the liquid, it was just an exterior dent.Thant youHOB

[redacted],We've refunded $27 for the missing item. We apologize for the inconvenience it caused.Thank you for your business,House of Beauty

I've atrached the proof of the refund. The order was refunded for the full amount.

Dear customer,We apologize for any inconvenience. Your order will be shipped today and you will receive it till Tuesday.Thank you for your business

Dear customer,[redacted]We send you a Call tag already on the 8th of July so you can send it back to us with no cost for you and as soon as we will receive your shipment we will  send you the right product. We try to contact you several times by your phone number but it was no response from...

you. Thank you for shopping with usHOB

Dear customer.,We already refund you so please check it with your bank  Refund: Refund Transaction [redacted] 72.91 Thank youHOB

Dear customer, [redacted]We send you your tracking number on next day after you place an order [redacted] after 2 weeks USPS bring us your package back because it was unable to forward. We already pay 2(two) times  to the USPS to send it back to you and to return...

it back so we lost extra $8.95. We contact you and told you to read the policy on our web site which saying that you need to pay reshipping fee or we are going to refund you including 30% restocking fee. You was disagree to pay reshipping fee and ask us for refund.Refund: Refund Transaction ID[redacted]for 12.11Thank you for shopping with usHOB