Revdex.com:At this time, my complaint, ID *** regarding Hoverboard has been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,*** ***
At this time, I have been contacted directly by Hoverboard 360 regarding complaint ID ***, however my complaint has NOT been resolved because:
They contacted me regarding my request to return the item however they never gave me the RMA number that they require in order to return
it. They apologized for not responding sooner because they have been soon busy. I've tried several times since then to get in touch with anyone there but no luck. Now my days is up and I can not return it because its their policy.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
I ordered a hoverboard from this company on 12/*/15, charged my account on 12/*/ Website says day shipping, waited gave them the benefit of th doubtAfter 100's of calls and live calls, they promised this by ChristmasThey called me 12/**/to tell me they didn't even have in stockthey constantly blamed upsNothing but liesI told them to cancel my order, waiting for my reimbursement
Revdex.com:At this time, my complaint, ID *** regarding Hoverboard has been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,*** ***
We are sorry that ** *** had an unsatisfactory experience with Hoverboard
** *** has processed a chargeback via Paypal and we have agreed to the refund once MsHayden returns the board to us.
Regards
HoverboardCustomer Service
At this time, I have been contacted directly by Hoverboard 360 regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
I was able to get a live person on the line after the New Year, but could not get a straight answer as to where to
send hoverboard back All I was told was to send it to the "east coast address." I asked for specific address and could not get that out of her Currently disputed charge via my *** account If Hoverboard does not respond to them,*** will reimburse me my money
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
At this time, I have been contacted directly by Hoverboard 360 regarding complaint ID ***, however my complaint has NOT been resolved because:
My complaint has been resolvedI received a full refund on ~January *,
In order for the Revdex.com to
appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:At this time, my complaint, ID *** regarding Hoverboard has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***
Complaint number: ***Customer name: *** ***We apologize for *** ***'s unsatisfactory experience with Hoverboard She emailed the customer service department, we routed her to *** which is our returns department but we have yet to receive any emails in the
returnsOnce we receive the form and pictures as part of the documentation emailed, we can process her return and provide her with a refund upon receiving the board***
** *** ** *** ***
*** *** ***
*** *** *** ***">We apologize for *** *** unsatisfactory experience with HoverboardAs per our terms and conditions on our website; all shipping, handling and insurance charges are additional and non-refundable. We have provided the customer the return address and wave the restocking feeA full refund will be provided once received
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
To Whom it may concern -
Per our terms and conditions customer is responsible for shipping board backWe will replace the board and ship back new board to the customer at no cost
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Please return your boards toHoverboardReturns Department:*** *** *** *** ***
*** *** ** *** PLEASE BE SURE TO REMOVE ANY LABELS FROM THE BOX and attach the shipping label on the outside of the box. I Please feel free to contact us if you have any other questions at
###-###-####. We hope we were able to assist you today
To whom it may concern: Complaint number:
*** Customer name: *** *** We apologize for *** *** unsatisfactory experience with HoverboardShe has received the address of where to send her unused board and wanted verification that we would wave 15% fee due to late deliveryWe have contacted *** to send the board back and once received she will receive a full credit
Revdex.com:At this time, my complaint, ID *** regarding Hoverboard has been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,*** ***
At this time, I have been contacted directly by Hoverboard 360 regarding complaint ID ***, however my complaint has NOT been resolved because:
They contacted me regarding my request to return the item however they never gave me the RMA number that they require in order to return
it. They apologized for not responding sooner because they have been soon busy. I've tried several times since then to get in touch with anyone there but no luck. Now my days is up and I can not return it because its their policy.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
I ordered a hoverboard from this company on 12/*/15, charged my account on 12/*/ Website says day shipping, waited gave them the benefit of th doubtAfter 100's of calls and live calls, they promised this by ChristmasThey called me 12/**/to tell me they didn't even have in stockthey constantly blamed upsNothing but liesI told them to cancel my order, waiting for my reimbursement
Revdex.com:At this time, my complaint, ID *** regarding Hoverboard has been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,*** ***
We are sorry that ** *** had an unsatisfactory experience with Hoverboard
** *** has processed a chargeback via Paypal and we have agreed to the refund once MsHayden returns the board to us.
Regards
HoverboardCustomer Service
To whom it may concern,
The customer was already refunded on 1/**/,please see attached file
Regards
Customer Service
At this time, I have been contacted directly by Hoverboard 360 regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
I was able to get a live person on the line after the New Year, but could not get a straight answer as to where to
send hoverboard back All I was told was to send it to the "east coast address." I asked for specific address and could not get that out of her Currently disputed charge via my *** account If Hoverboard does not respond to them,*** will reimburse me my money
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Customer has been refunded on February **,
At this time, I have been contacted directly by Hoverboard 360 regarding complaint ID ***, however my complaint has NOT been resolved because:
My complaint has been resolvedI received a full refund on ~January *,
In order for the Revdex.com to
appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:At this time, my complaint, ID *** regarding Hoverboard has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***
Complaint number: ***Customer name: *** ***We apologize for *** ***'s unsatisfactory experience with Hoverboard She emailed the customer service department, we routed her to *** which is our returns department but we have yet to receive any emails in the
returnsOnce we receive the form and pictures as part of the documentation emailed, we can process her return and provide her with a refund upon receiving the board***
** *** ** *** ***
*** *** ***
*** *** *** ***">We apologize for *** *** unsatisfactory experience with HoverboardAs per our terms and conditions on our website; all shipping, handling and insurance charges are additional and non-refundable. We have provided the customer the return address and wave the restocking feeA full refund will be provided once received
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
To Whom it may concern -
Per our terms and conditions customer is responsible for shipping board backWe will replace the board and ship back new board to the customer at no cost
Please see attached Our Customer Service Department has provided the address and instructions to assist with customer's request for return
Revdex.com:At this time, I have not been contacted by Hoverboard 360 regarding complaint ID ***.Sincerely,*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Please return your boards toHoverboardReturns Department:*** *** *** *** ***
*** *** ** *** PLEASE BE SURE TO REMOVE ANY LABELS FROM THE BOX and attach the shipping label on the outside of the box. I Please feel free to contact us if you have any other questions at
###-###-####. We hope we were able to assist you today
To whom it may concern: Complaint number:
*** Customer name: *** *** We apologize for *** *** unsatisfactory experience with HoverboardShe has received the address of where to send her unused board and wanted verification that we would wave 15% fee due to late deliveryWe have contacted *** to send the board back and once received she will receive a full credit