Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] B&H scanned the serial number on the box they shippedme, not the camera inside the boxThe box that I returned matches serialnumber [redacted] Neither party canprove what was the serial number on the camera inside the boxA mistake couldhave been made when the camera was packaged inside the factory or even duringthe return processI have not had any other Insteon cameras and I am onlyreturning it because the camera requires a smartphone and is not compatiblewith [redacted] software which I found out after contacting InsteonsupportI am confident that I returned the camera B&H originally shipped me.Matching serial number is not a condition of return and the RMA should be approvedaccording to return policy that B&H and I agreed to at the time ofpurchase In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
December **, 2016Revdex.com complaint # [redacted] B&H Web No: [redacted] This order was shipped on Dec *, and [redacted] reports it was delivered Wednesday, 12/07/at 1:P.M-- Henry P***B&H Photo-Video
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [That is just not true because Stan, the guy I chatted with, told me this (I quote him):"Stan G : [redacted] ***Me : I understand, thank you Stan, I'll make the order in few minutes"Of course I've contact them and they said: [redacted] " So they can't blame [redacted] and employees confirmed I'll get it on Friday - just like I've been promised.It's beyond my reach how a business this size treats his customer and not taking responsibility and make things right] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved b The business is confused with the facts, and they want to twist things around to make their position correctI know the facts, and stand my groundI simply dealt with a bunch of slick New York swindlersYou expect to get mugged in a New York alley or on the subway, but these guys are slick with selling cheap knock off rejectsThey know they sell blemished second rate products at first grade pricesI got robbed and mugged from miles awayB&H knows, Karma comes around!!!! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:*Also see attached [redacted] The documents submitted by the other B&H is in fact not a chargeback it is a questionnaire for the merchant to reply back to that of the consumer disputeNowhere in this document does it state that funds were forcibly removed from that of their account or never paidfurtherAs noted on the bottom of the actual document the document was provided to that of B&H and or both their bank as of the date of 06-**-This document was submitted to B&H well before they ever send out my first check on the date of 6/ [redacted] and also prior to the secondary check for which they attempted to cheat me out of the $that they owed me for the full payment of the missing TVThat payment was issued on the date of 6-**-2016Further the chargeback document was also prior to the date but they informed me on that at 6:that the check had now been illegally cashed further on the same date and that of my telephone conversation with that of mrWeiss he was informed to issue a reverse payment on the check and to issue an immediate affidavit Air Force endorsement to me the affidavit Force endorsement was sent back to them on that of the [redacted] and they received it on the [redacted] of June [redacted] and which I had a conversation with that of mrWeiss and he informed me they would be contacting me back on Monday for arrangements to issue the check for which he needed authorization to do soOn the date of 06-**-I had a conversation with that of Max l [redacted] assistant to the CEO who informed me that he was just back into the office and that he was going to have that of a MrMike I [redacted] contact me manager of customer service who I had spoken to in the past MrEngels, now made the claims that had received an charge back dispute from my bank.And why would they received an charge back notice been issued and sent from my bank B&H, were fully aware both voicemails and that of emails that I was filing a dispute with that of my bankAlong with filing state and federal complaints against them with a Revdex.com, Federal Trade Commission State Attorney General's office both in New York and Minnesota and I also informed him that I would actually be posting on social mediafore which soon after bank and close my account illegally and wrongfully in violation of the Fair Credit billing act and that of the regulation e and that of the federal and state electronic fund transfer Actmy account was closed on the date of 06-**-again the check was not issued until the date of 06-**-for the $for which they had agreed to send out a check on said dateAnd again said check was illegally cashed they failed to provide you at three Revdex.com, with both of copy of this check and that of the affidavit a forged endorsement which clearly shows that my signature on that of the Affidavit of forged endorsement does not match the signature on the back of the illegally cash check Further also missing from the check is verifiable information such as a fingerprint, social security number, date of birth, telephone number, or any identification or license numberAlso upon receipt of the second check in the amount of $the bank of record is that of [redacted] there are several [redacted] banks in their of the Minneapolis and Robbinsdale area there was also a [redacted] Bank blocks away from meWhy would I have cashed a check at that of [redacted] which shows on the back of the check that particular [redacted] is over miles away from my address also [redacted] , and would charge a $fee I would never pay a fee to get the money back that they already owe meFurther B&H again and show no proof that they're paid this check twice and the illegally cash check they simply have to issue a reverse payment upon for which it legally they must do upon being notified of and is also stated on my Affidavit of forged endorsement If they will only pay the funds back to that of my bank that is their problem the affidavit relinquish his me from any liability for that other check and they still only the funds in question for which they must pay meI am legally not required to wait for them to receive funds back from their bank and payment is due now immediately if they fail to provide payment I should be forced to take civil court action against them and sue for compensatory punitive trouble along with that of the monetary damages that they owe me they owe me the full amount of $to cover the fees for sending them the affidavit Timothy BC [redacted] E [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, Timothy C***
October **, 2017Revdex.com complaint # [redacted] B&H Web No: [redacted] On October *, the customer placed Web No: [redacted] via our website for one Epson PowerLite 2165W 5500-Lumen WXGA 3LCD Projector.A customer service notation in this transaction log says the credit card was declinedWe attempted to charge the customer's card so we could ship the ordered item and complete the transactionThe card was declinedWe were not able to charge itWe do not have the customer's money-- Henry P***B&H Photo-Video
[redacted] ***Revdex.com complaint # [redacted] B&H Web No: [redacted] This order included two Western-Digital productsThat company's web site is [redacted] The Support section there offers the phone number ###-###-#### for warranty support and also includes a link titled "Create a Support Case," to initiate warranty service onlineThere is no mention of Viet Nam.On June *, we emailed return authorization***-***-***to the customerWhen we have received and processed the return a refund will be issued.-- Henry P***B&H Photo-Video
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I guess you didn't see the chat that I included? As far as I am concerned the package hasn't been delivered to the correct person Just because [redacted] states it was delivered doesn't mean it was left at the correct address either I have had several packages left at neighbors houses My dispute is that your company told me one thing to get me to purchase the item then did the opposite and that holds you responsible for the package Check out the next to last line from your on-line chat agent Now tell me that you don't ever say that all packages will be shipped requiring a signatureI have contacted [redacted] and have opened up a dispute with them too When you or if you care enough to verify the deliver of the package all will be solvedChat Transcript [redacted] ** [redacted] ** [redacted] [redacted] [redacted] [redacted] ** [redacted] ** [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
[redacted] This should not be a Revdex.com complaint at allthe customer has a technical problem making the equipment he ownsw work properlyThis is a technical customer service issue which should be addressed with the manufacturerThe customer originally wrote, " [redacted] "I have demonstrated that was and is incorrectIf the customer reaches out to [redacted] they will be the source of assistanceNeither the Revdex.com nor B&H is equipped to offer this technical support-- Henry P***B&H Photo-Video
Oct *, 2017Revdex.com complaint # [redacted] Web No: [redacted] The customer returned the following two items: Optex iVision+ Handheld Unit - B&H # [redacted] Optex iVision+ Wireless Intercom System - B&H # [redacted] The prices paid for these were US$ and US$ The customer's refund was US $ 386.95, which is the price of the two returned items-- Henry P***B&H Photo-Video
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: As far as I am concerned I purchased UNLOCKED phonesWhen the time came that I needed to switch Sims cards THEY WERE LOCKED and I could not use themI needed the phones 12-**-to be unlockedDue to the Holidays I could not get them unlocked until yesterday 12-**-16, two days after I needed the phonesIf the phones were truly UNLOCKED we would not be having this conversationB&H has lost a client in me and I will never recommend them to anyoneTo keep insisting these phones were unlocked and then supplying me with the unlock codes is VERY BAD BUSINESS PRACTICEI had to purchase cheap unlocked phones to go on my tripThanks for nothing In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
[redacted] The customer ordered an LG 34UM68-P 34" 21:UltraWide FreeSync IPS Monitor B&H # LG34UM68P on At the time the monitor was not in stock and we said so, specifying, "Ship Time: Not availableEstimated arrival at B&H is 7-business days." When the customer advised us this monitor was defective we sent return authorization and a pre-paid return label for his convenienceOn 916, under our [redacted] , we sent another of the same monitorLike the first, it was brand new and shipped to the customer as we received it from our vendor.On 10/*/we emailed return authorization and a pre-paid return label for the second monitor.We record serial numbers of items we ship from bar codes the manufacturer affixes to the outside of their packageThe second monitor had serial number 608NTFA6PUsing that data we can confirm the monitor was shipped brand newit was not previously sold and returned, it was not a demo or an open-box product or a "second." The customer's allegation we are trying to deceive and cheat him is without merit.Normally we ship a replacement item when the returned item is received and processed hereUnder the circumstances I will ask if we can expedite this and send a third monitor when UPS confirms the return is en route-- Henry P***B&H Photo-Video
[redacted] The customer wrote, "Unfortunately, we have purchased a bad product." What the customer purchased and received was a brand new, unopened, Asus X555LA-DB15.6" Notebook ComputerWhat the customer seems bent on ignoring is that this purchase was made December *, and the customer's opportunity to ask for an exchange has long ago expired as has Asus's Limited 1-Year Warranty-- Henry P***B&H Photo-Video
October **, 2017Revdex.com complaint # [redacted] B&H Web No: [redacted] On October *, the customer placed Web No: [redacted] via our website for one Epson PowerLite 2165W 5500-Lumen WXGA 3LCD ProjectorThe price was $The address provided was in CaliforniaThe payment method was a [redacted] *** Orders placed with US addresses and credit card payments are not charged until the ordered merchandise is actually shippedPrior to that a lien (usually for $1.00) is appliedThese expire on their own after approximately hoursOur site advises, "...a credit card authorization hold occurs at the time the order is placed."A later customer service notation in this transaction log says the credit card was declinedIf the customer wants to cancel this order, we should be contacted via [redacted] On the other hand, if the customer wants to proceed, the correct contact is [redacted] -- Henry P***B&H Photo-Video
[redacted] ***Revdex.com Complaint # [redacted] B&H Web No: [redacted] The customer wrote, " [redacted] " Leaving the threat aside, a refund in the amount has been generated and transmitted to [redacted] The length of time before they confirm this to the customer is out of our control.-- Henry P***B&H Photo-Video
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Thank you for your response and for your timeWhile I understand the sentiment of your response, it does not explain why your advertisement was left in place beyond the expiration of the offerThis, in itself, if misleading regardless of whatever policy Nikon has in place at the timeIn essence, you need to remove the ad from your website once it expires In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
April **, 2016Revdex.com complaint # [redacted] B&H [redacted] We regret the customer had a problem with a product purchased from usHe purchased two (2) Kensington 10,400mAh USB Mobile Chargers (Silver) -- B&H # [redacted] When he advised one had failed we issued return authorization When we received and processed the return a refund was issuedThe failure of one sample cannot be used to determine a product is defective throughout its rangeWe decline to pull this item from our site since more than 90+% of those sold have not been returned or reported to us as faulty in any way at all-- Henry P***B&H Photo-Video
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have not received any reimbursement from the above noted "protection plan" including camera or lense, nor have theses items been returnedPLEASE NOTE OVER NEGATIVE TRUSTPILOT REVIEWS OF THIS PRODUCT! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
[redacted] The customer purchased a Apple 13.3" MacBook Pro with Touch Bar (Late 2016, Silver) B&H # APBMPTMLVP2L MFR # MLVP2LL/A on Dec **, The first time the customer contacted us about a return was March *, which is after the return policy expiration dateThe computer included Limited 1-Year Warranty with Days of Free Telephone Support, all from AppleThe proper recourse for the customer now is Apple's warranty service.-- Henry P***B&H Photo-Video
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] B&H scanned the serial number on the box they shippedme, not the camera inside the boxThe box that I returned matches serialnumber [redacted] Neither party canprove what was the serial number on the camera inside the boxA mistake couldhave been made when the camera was packaged inside the factory or even duringthe return processI have not had any other Insteon cameras and I am onlyreturning it because the camera requires a smartphone and is not compatiblewith [redacted] software which I found out after contacting InsteonsupportI am confident that I returned the camera B&H originally shipped me.Matching serial number is not a condition of return and the RMA should be approvedaccording to return policy that B&H and I agreed to at the time ofpurchase In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
December **, 2016Revdex.com complaint # [redacted] B&H Web No: [redacted] This order was shipped on Dec *, and [redacted] reports it was delivered Wednesday, 12/07/at 1:P.M-- Henry P***B&H Photo-Video
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [That is just not true because Stan, the guy I chatted with, told me this (I quote him):"Stan G : [redacted] ***Me : I understand, thank you Stan, I'll make the order in few minutes"Of course I've contact them and they said: [redacted] " So they can't blame [redacted] and employees confirmed I'll get it on Friday - just like I've been promised.It's beyond my reach how a business this size treats his customer and not taking responsibility and make things right] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved b The business is confused with the facts, and they want to twist things around to make their position correctI know the facts, and stand my groundI simply dealt with a bunch of slick New York swindlersYou expect to get mugged in a New York alley or on the subway, but these guys are slick with selling cheap knock off rejectsThey know they sell blemished second rate products at first grade pricesI got robbed and mugged from miles awayB&H knows, Karma comes around!!!! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:*Also see attached [redacted] The documents submitted by the other B&H is in fact not a chargeback it is a questionnaire for the merchant to reply back to that of the consumer disputeNowhere in this document does it state that funds were forcibly removed from that of their account or never paidfurtherAs noted on the bottom of the actual document the document was provided to that of B&H and or both their bank as of the date of 06-**-This document was submitted to B&H well before they ever send out my first check on the date of 6/ [redacted] and also prior to the secondary check for which they attempted to cheat me out of the $that they owed me for the full payment of the missing TVThat payment was issued on the date of 6-**-2016Further the chargeback document was also prior to the date but they informed me on that at 6:that the check had now been illegally cashed further on the same date and that of my telephone conversation with that of mrWeiss he was informed to issue a reverse payment on the check and to issue an immediate affidavit Air Force endorsement to me the affidavit Force endorsement was sent back to them on that of the [redacted] and they received it on the [redacted] of June [redacted] and which I had a conversation with that of mrWeiss and he informed me they would be contacting me back on Monday for arrangements to issue the check for which he needed authorization to do soOn the date of 06-**-I had a conversation with that of Max l [redacted] assistant to the CEO who informed me that he was just back into the office and that he was going to have that of a MrMike I [redacted] contact me manager of customer service who I had spoken to in the past MrEngels, now made the claims that had received an charge back dispute from my bank.And why would they received an charge back notice been issued and sent from my bank B&H, were fully aware both voicemails and that of emails that I was filing a dispute with that of my bankAlong with filing state and federal complaints against them with a Revdex.com, Federal Trade Commission State Attorney General's office both in New York and Minnesota and I also informed him that I would actually be posting on social mediafore which soon after bank and close my account illegally and wrongfully in violation of the Fair Credit billing act and that of the regulation e and that of the federal and state electronic fund transfer Actmy account was closed on the date of 06-**-again the check was not issued until the date of 06-**-for the $for which they had agreed to send out a check on said dateAnd again said check was illegally cashed they failed to provide you at three Revdex.com, with both of copy of this check and that of the affidavit a forged endorsement which clearly shows that my signature on that of the Affidavit of forged endorsement does not match the signature on the back of the illegally cash check Further also missing from the check is verifiable information such as a fingerprint, social security number, date of birth, telephone number, or any identification or license numberAlso upon receipt of the second check in the amount of $the bank of record is that of [redacted] there are several [redacted] banks in their of the Minneapolis and Robbinsdale area there was also a [redacted] Bank blocks away from meWhy would I have cashed a check at that of [redacted] which shows on the back of the check that particular [redacted] is over miles away from my address also [redacted] , and would charge a $fee I would never pay a fee to get the money back that they already owe meFurther B&H again and show no proof that they're paid this check twice and the illegally cash check they simply have to issue a reverse payment upon for which it legally they must do upon being notified of and is also stated on my Affidavit of forged endorsement If they will only pay the funds back to that of my bank that is their problem the affidavit relinquish his me from any liability for that other check and they still only the funds in question for which they must pay meI am legally not required to wait for them to receive funds back from their bank and payment is due now immediately if they fail to provide payment I should be forced to take civil court action against them and sue for compensatory punitive trouble along with that of the monetary damages that they owe me they owe me the full amount of $to cover the fees for sending them the affidavit Timothy BC [redacted] E [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, Timothy C***
[redacted] ***Revdex.com complaint # [redacted] B&H Web No: [redacted] I've alerted the manager of our returns department.-- Henry P***B&H Photo-Video
October **, 2017Revdex.com complaint # [redacted] B&H Web No: [redacted] On October *, the customer placed Web No: [redacted] via our website for one Epson PowerLite 2165W 5500-Lumen WXGA 3LCD Projector.A customer service notation in this transaction log says the credit card was declinedWe attempted to charge the customer's card so we could ship the ordered item and complete the transactionThe card was declinedWe were not able to charge itWe do not have the customer's money-- Henry P***B&H Photo-Video
[redacted] ***Revdex.com complaint # [redacted] B&H Web No: [redacted] This order included two Western-Digital productsThat company's web site is [redacted] The Support section there offers the phone number ###-###-#### for warranty support and also includes a link titled "Create a Support Case," to initiate warranty service onlineThere is no mention of Viet Nam.On June *, we emailed return authorization***-***-***to the customerWhen we have received and processed the return a refund will be issued.-- Henry P***B&H Photo-Video
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I guess you didn't see the chat that I included? As far as I am concerned the package hasn't been delivered to the correct person Just because [redacted] states it was delivered doesn't mean it was left at the correct address either I have had several packages left at neighbors houses My dispute is that your company told me one thing to get me to purchase the item then did the opposite and that holds you responsible for the package Check out the next to last line from your on-line chat agent Now tell me that you don't ever say that all packages will be shipped requiring a signatureI have contacted [redacted] and have opened up a dispute with them too When you or if you care enough to verify the deliver of the package all will be solvedChat Transcript [redacted] ** [redacted] ** [redacted] [redacted] [redacted] [redacted] ** [redacted] ** [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
[redacted] This should not be a Revdex.com complaint at allthe customer has a technical problem making the equipment he ownsw work properlyThis is a technical customer service issue which should be addressed with the manufacturerThe customer originally wrote, " [redacted] "I have demonstrated that was and is incorrectIf the customer reaches out to [redacted] they will be the source of assistanceNeither the Revdex.com nor B&H is equipped to offer this technical support-- Henry P***B&H Photo-Video
Oct *, 2017Revdex.com complaint # [redacted] Web No: [redacted] The customer returned the following two items: Optex iVision+ Handheld Unit - B&H # [redacted] Optex iVision+ Wireless Intercom System - B&H # [redacted] The prices paid for these were US$ and US$ The customer's refund was US $ 386.95, which is the price of the two returned items-- Henry P***B&H Photo-Video
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: As far as I am concerned I purchased UNLOCKED phonesWhen the time came that I needed to switch Sims cards THEY WERE LOCKED and I could not use themI needed the phones 12-**-to be unlockedDue to the Holidays I could not get them unlocked until yesterday 12-**-16, two days after I needed the phonesIf the phones were truly UNLOCKED we would not be having this conversationB&H has lost a client in me and I will never recommend them to anyoneTo keep insisting these phones were unlocked and then supplying me with the unlock codes is VERY BAD BUSINESS PRACTICEI had to purchase cheap unlocked phones to go on my tripThanks for nothing In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
[redacted] The customer ordered an LG 34UM68-P 34" 21:UltraWide FreeSync IPS Monitor B&H # LG34UM68P on At the time the monitor was not in stock and we said so, specifying, "Ship Time: Not availableEstimated arrival at B&H is 7-business days." When the customer advised us this monitor was defective we sent return authorization and a pre-paid return label for his convenienceOn 916, under our [redacted] , we sent another of the same monitorLike the first, it was brand new and shipped to the customer as we received it from our vendor.On 10/*/we emailed return authorization and a pre-paid return label for the second monitor.We record serial numbers of items we ship from bar codes the manufacturer affixes to the outside of their packageThe second monitor had serial number 608NTFA6PUsing that data we can confirm the monitor was shipped brand newit was not previously sold and returned, it was not a demo or an open-box product or a "second." The customer's allegation we are trying to deceive and cheat him is without merit.Normally we ship a replacement item when the returned item is received and processed hereUnder the circumstances I will ask if we can expedite this and send a third monitor when UPS confirms the return is en route-- Henry P***B&H Photo-Video
[redacted] The customer wrote, "Unfortunately, we have purchased a bad product." What the customer purchased and received was a brand new, unopened, Asus X555LA-DB15.6" Notebook ComputerWhat the customer seems bent on ignoring is that this purchase was made December *, and the customer's opportunity to ask for an exchange has long ago expired as has Asus's Limited 1-Year Warranty-- Henry P***B&H Photo-Video
October **, 2017Revdex.com complaint # [redacted] B&H Web No: [redacted] On October *, the customer placed Web No: [redacted] via our website for one Epson PowerLite 2165W 5500-Lumen WXGA 3LCD ProjectorThe price was $The address provided was in CaliforniaThe payment method was a [redacted] *** Orders placed with US addresses and credit card payments are not charged until the ordered merchandise is actually shippedPrior to that a lien (usually for $1.00) is appliedThese expire on their own after approximately hoursOur site advises, "...a credit card authorization hold occurs at the time the order is placed."A later customer service notation in this transaction log says the credit card was declinedIf the customer wants to cancel this order, we should be contacted via [redacted] On the other hand, if the customer wants to proceed, the correct contact is [redacted] -- Henry P***B&H Photo-Video
[redacted] ***Revdex.com Complaint # [redacted] B&H Web No: [redacted] The customer wrote, " [redacted] " Leaving the threat aside, a refund in the amount has been generated and transmitted to [redacted] The length of time before they confirm this to the customer is out of our control.-- Henry P***B&H Photo-Video
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Thank you for your response and for your timeWhile I understand the sentiment of your response, it does not explain why your advertisement was left in place beyond the expiration of the offerThis, in itself, if misleading regardless of whatever policy Nikon has in place at the timeIn essence, you need to remove the ad from your website once it expires In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
April **, 2016Revdex.com complaint # [redacted] B&H [redacted] We regret the customer had a problem with a product purchased from usHe purchased two (2) Kensington 10,400mAh USB Mobile Chargers (Silver) -- B&H # [redacted] When he advised one had failed we issued return authorization When we received and processed the return a refund was issuedThe failure of one sample cannot be used to determine a product is defective throughout its rangeWe decline to pull this item from our site since more than 90+% of those sold have not been returned or reported to us as faulty in any way at all-- Henry P***B&H Photo-Video
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have not received any reimbursement from the above noted "protection plan" including camera or lense, nor have theses items been returnedPLEASE NOTE OVER NEGATIVE TRUSTPILOT REVIEWS OF THIS PRODUCT! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
[redacted] The customer purchased a Apple 13.3" MacBook Pro with Touch Bar (Late 2016, Silver) B&H # APBMPTMLVP2L MFR # MLVP2LL/A on Dec **, The first time the customer contacted us about a return was March *, which is after the return policy expiration dateThe computer included Limited 1-Year Warranty with Days of Free Telephone Support, all from AppleThe proper recourse for the customer now is Apple's warranty service.-- Henry P***B&H Photo-Video