Hudson Auto Group

0The customer reviewed all documents including the contract that had all the pricing information clearly listed with the salesperson [redacted] ***, sales manager [redacted] , and then the finance manager [redacted] , who processed all the paperworkThe customer's deal was conducted as the law requires and each document was knowingly signedAfter the deal was finalized the customer came to us with concerns regarding the interest rate that he receivedWe tried to assist the customer in obtaining better financing, but weren't able to acquire an approval to execute that change based on his creditWe informed him that he would need a co-signer to help lower the interest rate, but one was not available to himIf there is anything that is unclear I would be happy to set up a meeting between MrAttaoui and the finance manager to go over anything

When registering a vehicle out of state we legally are only allowed to issue one day temporary plate and registrationEach state has it's own processing time, which is out of our controlI do know the customer's plates and registration have been completed and are being shipped directly to him from the agency that processed the paperworkHe should be receiving them tomorrow afternoon,Saturday, via FedExThe tracking number is [redacted] I am sorry for any inconvenience that was caused

My Subaru WRX was placed me and my friends life in danger times , thought at first it was a glitches in the car computer system but when it was happen times I then realized that their is something wrong in my car First Incident Tires Explode - the computer system give me indication low tires pressure, so I added air into the tires after a 2-miles drive the indicator came up again then I add air again it was four times the indicator appeared on my dust board for the last time I add air after a less than miles of driving the air exploded in the highway so I have to use my spare tires., I brought the tires to the dealer because I know the tires should be under warranty since my car under a year oldto my surprised the Subaru insist that I run something and charge me over $dollars for the tires that should be still under manufacturer warranty Degree Spinning under the light Snow - Subaru published how their car can be reliable under extreme weather condition an

We received the cancellation statement the week of the 16thCancellation processing time is 6-weeksThe funds were distributed and refund check was cut back to Capital One to go towards the remaining balance of the checkThe check was cut and sent December 8thThe copy of the check is attached

Good Afternoon,I do apologize that there was a delay in processing your Motor Vehicle paperworkIt can be difficult when registering vehicles in other states because some have longer processing times and we are only allowed to issue temp tags for twenty daysI do see that we were able to get the plates and registration done for you on March 18th and had them overnighted to youWe also issued you a partial Motor Vehicle refund check in the amount of $Again, my apologies for the delay [redacted] Hudson Auto Group

When the customer originally came in on March 7th he was interested in three different vehicles for his motherAt the time the price the customer was requesting included a Loyalty Discount for repeat customers that he nor his mother qualify forDespite this fact the General Sales Manager, ** [redacted] , was willing to discount the list priceThe customer was not happy with the pricing and leftEmail correspondence ensued the next day to try and negotiateThere were several different cars that he requested information on because in this three to four day span some of the vehicles were soldBoth [redacted] and Sales Manager [redacted] provided any information he requestedAgain, the manager was willing to work with him, but he was not happy with the interest rate he and his mother qualified for due to her credit historyOur General Manager went so far as to call Hyundai directly and negotiate a better interest rate and got it down to 3.39% at monthsThe customer insisted he should get 1.9% interest, but it is not possible because of his mother's creditThe customer continued to go back and forth and in that time we discontinued the Loyalty Discount and adjusted our posting accordinglyHe was told this in writing on the March 10thThe dealer proposal he was given on the 7th he never accepted and is no longer availableWe have been willing to work with him, but the terms were not agreeable to him

Hello [redacted] I see that your New York plates and registration were done and picked up on November I apologize that your temp was expired for two daysIf you could please provide me with a copy of the rental receipt I would be happy to reimburse you.Thank you, [redacted] Hudson Auto GroupCustomer Relations

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: After you contacted this business, they immediately got my car registered, and told me to pick up the registration They told me I should have the title in a few weeks I would like to keep this case open until I receive my title, so I am completely sure there is no lien on the car, since we had both signed Title and Lien Satisfaction paperwork.As long as I receive my title, as scheduled, I am satisfied Regards, [redacted]

I had been researching new cars online and found a car with this dealership on [redacted] I made an appointment to go see the vehicle at the advertised price of $15, When I got to the dealership they had the exact car waiting for me I sat down with the sales advisor and we discussed what I was looking for as far as repayment price and trafor my vehicle At no time did the sales advisor say they couldn't match what I was looking for After the test drive the advisor brought a sales manager into the discussions They first offered the sticker price which I refused and asked what happened to the price on [redacted] He asked if I had the printout and when I said no he said without that they could not honor it This was despite having selected the exact car advertised The first repayment option was totally unacceptable to me so we discussed other options until they came to a price that I could work withHowever I had to put down a deposit of $ When the original sale

On July 3rd, 2017, I sold my Toyota Corolla to Hudson Auto Group The person I dealt with, Will H [redacted] said that Hudson Auto group would cut a check and overnight it to Toyota Financial Services since there was an outstanding loan on the car Then he would call me and I would be able to pick up the check from the dealership on July 6th I called on July 6th and left a voicemail message but got not response I then left more voicemails as well as an email since then but still not response I also checked my Toyota Financial Services account and the car loan has not been paid off

a purchase agreement and contract was signed on 8-8-We recieved the purchase of a hyundai elantra se dr silver car with temp plates the sales person Juaquim S*** inform us that we would recieve our License plates, Reg and title in the mailOn 8-27-the temp plates expired we contact the hudson auto group to inform them that this occurred and asked approx when will we recieve our Lic plates and registration, mrs*** response was "we'll contact youOn 8-19-we returned to the Hudson auto group to make a payment of One Thousand Dollars as our down pymt we were also given a second key that we later found out didn't fit the purchased vechileand once again questioned when will we recieve our platesmrs*** then stated that he would *** ** to us and that he can do overnight serviceToday is 9-8-one month of having our new vechile we don't have use of our new car to enjoy because this business failed to live up to their contractual and verbal agreementw

I purchase a car in July of from Hudson Hyundai, my sales person at the time charged me for new license plates although I advised him I wanted to transfer my current license plates over, after a few weeks of waiting and fussing with these people I got my plates transferred as I originally asked to do, I was advised by both a customer service employee and a manager I spoke to regarding other issues that I would get a refund for the over payment weeks after the transfer was complete it is now OCTOBER and I still have not received my refund, I call, leave messages & I either do not get a call back or no one knows anythingI spoke to the manager of my sales person 1/weeks ago, he advised me by phone that the refund was processed weeks ago by the finance manager and I should be receiving it by check in 7-days which have passed, I called him today and he had the audacity to say that he never told me thatThis is getting a bit ridiculous that I'm going through this

Hi,
Would like to file a complaint regarding a dealership in Jersey City
I bought the car on 09/30/and to this day I'm unable to get my permanent plates from the dealership which I paid DMV fees
They gave me two temp plates but now I'm unable to drive my car due to an expired temp plates2nd temp tag expired on 11/28/
From 11/29/to present, the car is not legally registered in NJUnable to drive the vehicle for this matter
I purchased the car in order for me to use to drive to workWith me not able to use the car while paying monthly payments and not able to drive, this is not fair to me
Any help or assistance with this matter is greatly appreciated

I purchases a Hyundai Santa Fe on August I paid for them to register my car and send me the platesThe temp plates expired on Sept10thI never got plates or any correspondences from themEvery time I called they transferred mt call to voice mailAfter driving with expired plates for weeks I drove down there paid $in tolls and took off hours from work and the y told me that they don't have the platesThis was after them telling me that my salesman is in that day and temporary cars that they give out will be in the next day so their was nothing that they can doThey just seemed like a bunch of liarsThey told me that it would be in the following Monday and that they would overnight the plates to meThat Monday was days a go and still no plates or title
THIS COMPANY SEEMS TO JUST TAKE PEOPLES MONEY AND THEN NEVER TALK TO THEM AGAIN!!

I purchased a used car from this business on December 8, I paid for the car outright--no financing Both the dealer and myself signed the Dealer's Representation of Title and Lien Satisfaction I paid Hudson auto group to file the paperwork to have the car registered and the title transferred to me On December 20, the dealer called me, saying that I have to return the car, as there is a second lien on the title They said they would give me a refund I asked for proof of the lien, and they are refusing to send me proof I do not want to return the car, as I am satisfied with it Since the lien satisfaction was signed, and the car is paid in full, I feel the dealership should not involve myself in their mistake, if this is the case

My Subaru WRX was placed me and my friends life in danger times , thought at first it was a glitches in the car computer system but when it was happen times I then realized that their is something wrong in my car
First Incident Tires Explode - the computer system give me indication low tires pressure, so I added air into the tires after a 2-miles drive the indicator came up again then I add air again it was four times the indicator appeared on my dust board for the last time I add air after a less than miles of driving the air exploded in the highway so I have to use my spare tires., I brought the tires to the dealer because I know the tires should be under warranty since my car under a year oldto my surprised the Subaru insist that I run something and charge me over $dollars for the tires that should be still under manufacturer warranty
Degree Spinning under the light Snow - Subaru published how their car can be reliable under extreme weather condition an

I bought a certified used car from them in July, and there were problems from day one with this companyIt felt like all the salesman, Jack, wanted was to lie to make his commisionThey've delivered on some, but not all(#from the beginning, the least I've wanted was for someone to call me back and to have reassurance that the issues were being addressed) It has been weeks since I've last spoken to anyone, and I have not heard back from their stand in Customer Relationship Manager, Caitlyn(#2) Right now I am waiting for my title, which I was told was mailed out weeks ago(#3) Also, originally I wanted and had asked to have my old plates from my old vehicle transferred to this new registrationThey did not do this for me even though, as with everything else, I was told it would be no problemCaitlyn told me that I could change them on my own and that they would pay for it, but they couldn't do the transfer themselvesSo I am waiting for them to pay for it up front so I am

My wife leased a Hyundai Elantra in march of On Febshe terminated her lease months early and leased a Honda CivicLXHyundai is charging us for terminating the lease earlyI never heard of such a thingAlso, this was never explained to her when she leased the car

Please let this serve as a warning about this dealership, the staff is very unprofessional in doing their jobSales reps and managers use tactics to deceive customers (inflating prices/ short changing credit worthiness) and also make promises (free 1st oil change)Basically since purchasing a vehicle from this location there has been no shortage of excuses for their shortcomings and irresponsible handling of transactions (tag is about to expire no license plates yet) Comb through other negative reviews and you will notice a repetitive patern in their bad customer relationsAvoid the headache by avoiding these very shady and rude Hudson Subaru employees

a purchase agreement and contract was signed on 8-8-We recieved the purchase of a hyundai elantra se dr silver car with temp plates the sales person Juaquim S*** inform us that we would recieve our License plates, Reg and title in the mailOn 8-27-the temp plates expired we contact the hudson auto group to inform them that this occurred and asked approx when will we recieve our Lic plates and registration, mrs*** response was "we'll contact youOn 8-19-we returned to the Hudson auto group to make a payment of One Thousand Dollars as our down pymt we were also given a second key that we later found out didn't fit the purchased vechileand once again questioned when will we recieve our platesmrs*** then stated that he would *** ** to us and that he can do overnight serviceToday is 9-8-one month of having our new vechile we don't have use of our new car to enjoy because this business failed to live up to their contractual and verbal agreementw