Hudson Auto Group

In mid-March, Hudson Subaru offered as a sales inducement for the leasing of a new vehicle a refund of the last payment on an existing leaseAt the time, I had six weeks left on existing lease and the dealer offered to make the last lease payment of $as an inducement to enter into a lease at that time rather than return
That payment has not been received and I had to make it to the leasing finance companyThis constitutes misrepresentation and breach of contract, certainly indicative of atrocious business practices with this dealerDealer has not returned repeated calls for an explanation and in an in-person visit was rebuffed with the promise of a call when the finance manager was in the officeThe dealer is unresponsive on the topic

Complaint: ***
I am rejecting this response because:
This issue is still not resolvedI am currently in contact with the company
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meAs for the $51, I was told that I overpaid the motor vehicle fees, as the gave me an estimated price for the registration, license plates etcThank you

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
The address is ** *** *** *** *** ** *** ** *** Please tell the delivery person to leave it on the back stair case No signature required Please email the tracking number once you have sent it
Regards,
*** ***

My wife leased a Hyundai Elantra in march of On Febshe terminated her lease months early and leased a Honda CivicLXHyundai is charging us for terminating the lease earlyI never heard of such a thingAlso, this was never explained to her when she leased the car

Again, I do apologize for the delay in processing your motor vehicle paperwork. Your temporary license plate expired today on August 14, 2015 (days after purchase) and I can assure you that we did everything we could have done to ensure that this was expeditedYour registration is due in on Monday and will be sent to you overnight via ***I understand this is after the scheduled time we were supposed to have it done and again we apologize for the delayHave a great evening

In November 2016, Hyundai had advertised a $gift card for test driving a Hyundai at any of its authorized dealersI was in the market for a car then and had visited Hudson Hyundai and test drove a Hyundai Tuscon After the test drive, I mentioned to the sales executive about the reward and also presented him with the couponAfter I left, I received a few phone calls from the dealer regarding my interest in the car, and due to scheduling issues could not go over to the dealership againHowever, on each and every call I reminded them about the reward and was told that it would be processedTill date I have not received the reward card
A few weeks after my visit, I realized that I should not be doing business with such a shady dealershipI did end up buying a car but from another dealership

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is acceptable to me but I will wait till I actually receive the correct part and check
Regards,
*** ***

To whom it may concern, Dear Sir / Madam ; I purchased a Subaru Impreza from Hudson Auto group Subaru’ Jersey City on September 1, 2018...before leaving the dealership we agreed and I signed a contract at 1.9% annual interest rate for The Vehicle...after taxes and fees the total came amount was/is $25,Today on 9/26/at approximately 3:P.MI received a text message via to my mobile phone which stated :Hey Oscar,
The Impreza contracts were updated so we’ll have to sign another one for that carWell it’s for every Subaru reallyEverything will stay the same it just they updated the terms & agreements & we need these updated ones to get signed so we can get you those new plates asap don’t worry you’ll be in & out in like minuetsIf you can come by either today, Friday, or early Saturday morning it’ll be greatJust give me a heads up & I’ll tell my finance manager thanks
- Marc ....those are the exact words of the sales person At Suba

advertising on cars.com I brought multiple ads in showing the final price not including fees or taxes The ads I brought in were not ads that mentioned a $discount for repeat Hudson Hyundai buyers I found without this disclaimer They are trying to rip consumers off I again emailed manager ** *** today with a bunch of other cars from cars.com and he sent pricing back that was $higher than listed online Total fraud and I want to protect other consumers My parents are elderly....thank god I went with them because they would have got ripped off

On 5/16/I finance a car and, also trade in a carI paid for documentation fee for license plates talk with I was to uses the temporary that six days 6/14/thanI can not drive the car legally in new YorkI been to there office three or more times talk salesperson *** *** I gave them my title and registration for car .and dollars downI have not received the registration I have my plates

I am sorry that you have not received your plates and registrationWhen registering vehicles out of state we are legally only allowed to issue one day temporary tagThis allows a small window of time to process your deal and have the motor vehicle paperwork submittedAs you stated you did not
return with the down payment until August 19th, more than ten days after you signed the contractYour deal could not be finalized until after receiving your down paymentThe motor vehicle paperwork is being processed as we speak, but *** *** has it's own processing times that are out of our controlEta for delivery to your home is estimated as Tuesday September 13th

The cancellation for the HPP Warranty plan that was purchased by the customer was submitted on October 30thOnce HPP processes the cancellation, which can take anywhere from 6-weeksThey send the refund to usOnce we receive the funds we cut a check to the bank that the customer is financing
throughIt has been about three weeks since the cancellation was submittedIt can be anywhere from 3-weeks more before we receive the refundI would be happy to follow up with the customer when we receive it and send it to the bankShe can contact me at my email address below. *** ***Hudson Auto Group***

Around April 30thI had hit a pothole, and had to bring my car in for servicingFirst time coming in, everything went fineWhen I got my car back, I noticed bubbles, in the right from tireWith plans to already bring the car back, due to my wheel insurance, my tire flattens again, on the side wall, on May 10thAt this point, I began to get frustrated, never the less I kept my cool, got both tires fixed and an oil changeNow, May 15th comes around, and I am driving my car in Newark, NJAs I am driving, I see a little pothole that I could not avoidNow I understand avoid them, but sometimes its more dangerous swerving than to just take that hitSeeing the pothole, its no way I would get another sidewall breakBut what happens? The side wall pops againNow I am madI even did a further research, to find out they were over-flatting my tires, at the dealership, with aluminum rims, you're almost asking for my tires to popThe guy "***" assures me he will get me in an outHour g

on November we brought a Hyundai accent we were giving or day temporary license plates and temporary title but then comes a month later on jan our temporary plates and title expired we called the sals person *** he told us that due to the holidays they where a little but behind okay give them a few weeks then I call the manger *** all both of them are saying is things that make no sense I paid dollars to have my car not to not be drving it and using it this is so out of hand all I want are my title & license plates

On 3/7/17,I walked into Hudson Hyundai,I spoke with salesman GeorgeHe showed me a Silver Ford FocusI put down $1,200, with an agreed monthly payment of $351, and insurance of $ The car insurance, with *** *** required me to pay upfront for months, which totaled out to be $Once everything was agreed upon and my loan approved by *** *** *** I signed all the legal documents with the Finance manager, MauriceI left the dealership with my car.My temporary license plate/registration expires on 4/5/17.On 3/23/17, Maurice called me stating that there was an issue with the “bank” and I may need to trade my car inI went to the dealership on 3/24/17,to find out more informationMaurice stated that George told the bank that the car was worth around $12,000, when it was actually worth around $9, 000, they told me to pay $2,more so they wouldn't have to, I presume, or they would take my car*** *** approved my loan application, I signed all the necessa

In November 2016, Hyundai had advertised a $gift card for test driving a Hyundai at any of its authorized dealersI was in the market for a car then and had visited Hudson Hyundai and test drove a Hyundai Tuscon After the test drive, I mentioned to the sales executive about the reward and also presented him with the couponAfter I left, I received a few phone calls from the dealer regarding my interest in the car, and due to scheduling issues could not go over to the dealership againHowever, on each and every call I reminded them about the reward and was told that it would be processedTill date I have not received the reward card
A few weeks after my visit, I realized that I should not be doing business with such a shady dealershipI did end up buying a car but from another dealership

On Saturday morning July 30, 2016, I went to Hudson Hyundai, located in Jersey City, NJI was picked up at the path train by a salesman called David, that drove a black HondaI wanted to buy that car, but the Hudson Hyundai Financial Manager denied me, because it was a used carThe salesman told me that I was pre-approved for a new vehicle Then the salesman David took me a see only ONE vehicle Hyundai Accent SEI drove it and I didn't like it, but the salesman David and his Sales Manager "JOE" told me that because my credit score was O, I no choiceI wanted to buy Hyundai Elentra and they told me noAfter I had to sign a ton of documentation from the financial Manager, I noticed that they charged me extra protection included in the car value and $for tire and serviceI open the trunk of the car this morning and there is no spare tireNo one informed me that the car doesn't come with a spare tire, in where I wouldn't purchased the carThey also want

Complaint: ***
I am rejecting this response because:Would like to keep this case open with Revdex.com until this matter is fully resolved with the dealership
Regards,
*** ***