I C System, Inc.

As we stated in our previous response, IC System has terminated collection efforts and submitted a deletion request to the credit reporting agencies.
Respectfully,
Consumer Affairs on behalf of IC System, Inc.

I am rejecting this response because:
They still have not contacted me as they keep telling you.  No resolution has been received.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I will follow up with my credit reporting agencies in 30 days.  Thanks you Revdex.com for your help with this matter.

I am rejecting this response because:Per the hippa law you have violated my privacy and sent doctors bills that identify health problems to me. By law you are not allowed to do this and I will be sending a complaint to hippa with the mailing I received from you

I am rejecting this response because:
 I have received multiple calls over the last months From your company. I’ve told people that work for I.C. systems that I am not the account holder you’re looking for. Now the calls I get use my name but now ask for someone I’ve never been associated with. That shows people in your company added my name on to a file about someone I do not know. This is not acceptable.  I’ve repeatedly been told by supervisors that my name has been removed from your call list and system, but I still receive calls. That shows your system does not work or my request was never processed. Either or there is no way a company as large as yours should be doing this repeatedly to someone who’s never done business with you. I’ve been harassed this much by your company there has to be other victims as well. You need to change your policies and procedures so that people aren’t harassed and subjected to multiple calls from customer service agents trying to collect a debt that belongs to someone else.

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review.  Our client has since recalled the account from our office.We have now closed the account and returned it to our client.  We are requesting that any information...

provided to the credit reporting agencies regarding this account be deleted or removed from their records.  We are mailing a letter to the consumer as confirmation the account has been withdrawn.Sincerely,Consumer AffairsThis communication is from a debt collector.

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review and response.  Since we haven't had sufficient time to complete our investigation of the dispute we have stopped collection of the account pending the results of an...

investigation.  Once verification of the debt is received, we will forward a copy of the verification to our consumer and resume collection activity.Sincerely,Consumer AffairsThis communication if from a debt collector.

Initial Business Response /* (1000, 5, 2016/03/11) */
Re: [redacted] Case#[redacted]
IC Reference No. [redacted]
Thank you for contacting us in behalf of Mr. [redacted]. Our records indicate this account was paid in full on February 29, 2016. IC System has requested the national credit...

reporting agencies delete any reference of this account from their files. If Mr. [redacted] has additonal questions please have him contact IC System's Consumer Affairs Department at 1/[redacted].

Our client has provided validation of the charges owed which IC System forwarded to the consumer directly on May 23, 2017.  However, IC System has requested the credit reporting agencies remove any reference to the file from their records.  The consumer may want to check with her...

local credit bureau in 30-45 days to ensure that her credit record has been updated.Sincerely,Consumer Affairs on behalf of IC SystemThis communication is from a debt collector

I am rejecting this response because:
I C System has not responded to me and is still showing on my reports as of today.  I just called all 3 agencies yesterday disputing again and informing them that I received correspondence from Revdex.com stating it would be removed.

Thank you for contacting us on behalf of [redacted]. Upon receipt of this complaint we updated the account as disputed and forwarded a copy to our client. On January 18, 2017 our client recalled the account from our files. Therefore, IC System has closed its file and returned it to their...

office. We have requested the credit reporting agencies delete any reference of this account from their files. We apologize fro any inconvenience this may have caused.

Attached is a copy of a letter mailed directly to the consumer. For privacy reasons we have redacted portions of that letter. The account was not reported to any credit reporting agency by IC System, Inc. Questions related to that topic can be addressed directly to the original creditor listed in the attached letter. IC System is no longer handling the account and the file has been returned to the original creditor. Sincerely,Consumer Affairs on behalf of IC System Inc.

I am rejecting this response because:This is not a resolution. Everybody keeps pushing me around passing the blame from one source to the next without actually doing anything about the issue. YOU ARE RUINING MY CREDIT AND MY CREDIT SCORE WHILE REPORTING THIS FRAUDULENT ACCOUNT!!!! But hey, as long as it doesn't concern you personalty, who cares, right?I have attached the snapshot of my credit report with partial account number. as I have stated before, I DO NOT HAVE AN ACCOUNT WITH [redacted] as I have NEVER been to one. Account [redacted] according to the TransUnion report. All you have to do is look at the attachment to find whatever info you need.

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review and response.  Since we haven't had sufficient time to complete our investigation of the dispute we have stopped collection of the account pending the results of an...

investigation.  Once verification of the debt is received, we will forward a copy of the verification to the consumer and resume collection activity.Sincerely,Consumer AffairsThis communication is from a debt collector.

I am rejecting this response because:you have the information because you are reporting it on my reports.

Under separate cover we are writing directly to the consumer and are providing validation of the account.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This communication is from a debt collector.

Upon receipt of your complaint our client has validated the debt.  A copy of that information was sent to consumer on 8/23/17 by mail. Please allow mailing time.  For privacy reasons we are not including a copy.Sincerely,Consumer AffairsThis communication is from a debt collector.

Initial Business Response /* (1000, 5, 2015/12/07) */
We appreciate the consumer bringing her experience to our attention. We have responded directly to the consumer via email.
Sincerely,
Consumer Affairs

IC System has responded directly to the consumer.Thank you for the opportunity to respond to this matter.Consumer Affairs on behalf of IC System, Inc.

Our client has provided a response to the consumer's dispute. We have sent that response directly to the consumer. Please allow for mailing time.Thank you for the opportunity to respond to this matter.Consumer Affairs on behalf of IC System, Inc.