I C System, Inc.

IC System has responded to the consumer directly. Any further questions can be directed to our Consumer Affairs department at ###-###-####.Thank you.Consumer Affairs on behalf of IC System, Inc.

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review.  Our client has since recalled the account from our office.We have now closed the account and returned it to our client.  We are requesting that any information...

provided to the credit reporting agencies regarding this account be deleted or removed from their records.  We are mailing a letter to the consumer as confirmation the account has been withdrawn.Sincerely,Consumer AffairsThis communication is from a debt collector.

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review and response.  Since we haven't had sufficient time to complete our investigation of the dispute we have stopped collection of the account pending the results of an...

investigation.  Once verification of the debt is received, we will forward a copy of the verification to our consumer and resume collection activity.Sincerely,Consumer AffairsThis communication if from a debt collector.

I am rejecting this response because:Per the hippa law you have violated my privacy and sent doctors bills that identify health problems to me. By law you are not allowed to do this and I will be sending a complaint to hippa with the mailing I received from you

Thank you for contacting us on behalf of the consumer. Our records indicate the account has been disputed. The original creditor is investigating, and we have ceased activity pending the outcome of the investigation. If verification is received, we will forward a copy of that information...

to the consumer under separate cover.SincerelyConsumer Affairs on behalf of IC System

I am rejecting this response because:
They still have not contacted me as they keep telling you.  No resolution has been received.

As we stated in our previous response, IC System has terminated collection efforts and submitted a deletion request to the credit reporting agencies.
Respectfully,
Consumer Affairs on behalf of IC System, Inc.

Under separate cover we are writing directly to the consumer and are providing validation of the account.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This communication is from a debt collector.

Initial Business Response /* (1000, 5, 2015/12/07) */
We appreciate the consumer bringing her experience to our attention. We have responded directly to the consumer via email.
Sincerely,
Consumer Affairs

Upon receipt of your complaint our client has validated the debt.  A copy of that information was sent to consumer on 8/23/17 by mail. Please allow mailing time.  For privacy reasons we are not including a copy.Sincerely,Consumer AffairsThis communication is from a debt collector.

Thank you for contacting us on behalf of [redacted]. Upon receipt of this complaint we updated the account as disputed and forwarded a copy to our client. On January 18, 2017 our client recalled the account from our files. Therefore, IC System has closed its file and returned it to their...

office. We have requested the credit reporting agencies delete any reference of this account from their files. We apologize fro any inconvenience this may have caused.

I am rejecting this response because:
I C System has not responded to me and is still showing on my reports as of today.  I just called all 3 agencies yesterday disputing again and informing them that I received correspondence from Revdex.com stating it would be removed.

I am rejecting this response because:This is not a resolution. Everybody keeps pushing me around passing the blame from one source to the next without actually doing anything about the issue. YOU ARE RUINING MY CREDIT AND MY CREDIT SCORE WHILE REPORTING THIS FRAUDULENT ACCOUNT!!!! But hey, as long as it doesn't concern you personalty, who cares, right?I have attached the snapshot of my credit report with partial account number. as I have stated before, I DO NOT HAVE AN ACCOUNT WITH [redacted] as I have NEVER been to one. Account [redacted] according to the TransUnion report. All you have to do is look at the attachment to find whatever info you need.

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review and response.  Since we haven't had sufficient time to complete our investigation of the dispute we have stopped collection of the account pending the results of an...

investigation.  Once verification of the debt is received, we will forward a copy of the verification to the consumer and resume collection activity.Sincerely,Consumer AffairsThis communication is from a debt collector.

I am rejecting this response because:you have the information because you are reporting it on my reports.

Attached is a copy of a letter mailed directly to the consumer. For privacy reasons we have redacted portions of that letter. The account was not reported to any credit reporting agency by IC System, Inc. Questions related to that topic can be addressed directly to the original creditor listed in the attached letter. IC System is no longer handling the account and the file has been returned to the original creditor. Sincerely,Consumer Affairs on behalf of IC System Inc.

Initial Business Response /* (1000, 5, 2016/03/11) */
Re: [redacted] Case#[redacted]
IC Reference No. [redacted]
Thank you for contacting us in behalf of Mr. [redacted]. Our records indicate this account was paid in full on February 29, 2016. IC System has requested the national credit...

reporting agencies delete any reference of this account from their files. If Mr. [redacted] has additonal questions please have him contact IC System's Consumer Affairs Department at 1/[redacted].

Our client has provided validation of the charges owed which IC System forwarded to the consumer directly on May 23, 2017.  However, IC System has requested the credit reporting agencies remove any reference to the file from their records.  The consumer may want to check with her...

local credit bureau in 30-45 days to ensure that her credit record has been updated.Sincerely,Consumer Affairs on behalf of IC SystemThis communication is from a debt collector

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review and response.  Since we haven’t had sufficient time to complete our investigation of the dispute we have stopped collection of the account pending the results of an...

investigation.  Once verification of the debt is received, we will forward a copy of the verification to the consumer and resume collection activity. Sincerely, Consumer Affairs This communication is from a debt collector.

Complaint: [redacted]
I am rejecting this response because:IC Systems has admitted that their entire collection effort was "an error."  That's a start, but it doesn't begin to address the bad business practice that they used even if their collection was not "an error."  And they did not respond to my communications--it took the Revdex.com to get them to admit their error, stop the collection effort, and notify credit agencies of their error.  In my original complaint I outlined what would be a decent business practice on how to notify people of a collection effort. Example--send a bill documenting the date of service, patient amount paid, primary insurance amount paid, secondary insurance amount paid, and and the resulting patient amount owed.    I won't remove my complaint until IC Systems shows evidence that they will change their ways.  Admitting "an error" is not sufficient.
Sincerely,
[redacted]