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ILMG Inc

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Reviews ILMG Inc

ILMG Inc Reviews (374)

Initial Business Response /* (1000, 5, 2015/12/31) */
Hello,
We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season
I see that your order has been Delivered, In/At Mailbox at December 26, , 5:
pm
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX... /> If you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account
This case is solved
Initial Consumer Rebuttal /* (2000, 7, 2016/01/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 7, 2015/12/23) */
You Order Shipped Dec 8th and was delivered Dec in mail box
Tracking link: https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX... /> Tracking Number: XXXXXXXXXXXXXXXXXXXXXX
If you would like a refund, Please
send the product back to usOnce we receive the product from you we will Refund you in full!
Case has been closed
Case Closed
Initial Consumer Rebuttal /* (2000, 9, 2015/12/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I finally did receive my order after several attempts trying to talk to someone and also emailing with no response and then having to write a complaint about my order
Thank you,
* ***

Initial Business Response /* (1000, 5, 2016/02/05) */
Order has been canceled and a refund has been processedPlease allow 5-business days to see refund in account
This case is closed
Initial Consumer Rebuttal /* (3000, 7, 2016/02/08) */
(The consumer indicated he/she DID NOT accept the
response from the business.)
I would like to see if I actually receive a refundAs of 2/8/I have not received anythingIf I get the refund that will be satisfactory

Initial Business Response /* (1000, 8, 2015/12/28) */
Hello,
We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season
I see that your order has been Delivered, In/At Mailbox at December 21, , 2:
pm
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX... /> If you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account
This case is solved

Initial Business Response /* (1000, 5, 2016/01/04) */
Hello,
We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season
Your full order has been cancelled and refunded as of 12/31/
Please allow 5-business days to see the
refund credited to your account
This case is solved
Initial Consumer Rebuttal /* (2000, 7, 2016/01/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I received full credit for the money taken from my account
Final Consumer Response /* (3000, 12, 2016/01/05) */
On the 22nd December I mistakenly place two orders which I tried to cancel Thirty Minutes after, from there I was pass *** to different people on the phone and I could not get to the right personAll I want is my money deposit back to my account which is $
Receipt # XXXX-XXXX and XXXX-XXXXThanks *** ***
Final Business Response /* (4000, 15, 2016/01/12) */
We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season
Your full order has been cancelled and refunded
Please allow 5-business days to see the refund credited to your account
This case is solved

Initial Business Response /* (1000, 14, 2016/01/14) */
We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season.We
I see that your order was delivered on December 26, , 3:
pm
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX... /> If you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account
This case is solved

Initial Business Response /* (1000, 8, 2015/11/11) */
Hello customer,
We got to your email in time, We have canceled your order and have refunded you in Full
You will receive the refund within 5-businesses days
Thank you and have a great day :)

Initial Business Response /* (1000, 5, 2015/12/29) */
Hello Customer,
We are sorry for any inconvenience in this matterDue to the holiday season, it has put us very behind and we are working hard to fulfill each order that we receive
It looks like your order has been Delivered, In/At
Mailbox
December 24, , 12:pm
If you would still like a refund, please write "return to sender" on the box they were shipped in and return to the USPSOnce the product is received back at our facility, we will process a refundPlease allow 5-business days for this refund to reflect onto your account
This case is solved

Initial Business Response /* (1000, 5, 2015/12/29) */
Dear customer,
Your order has been shipped and should arrive in a few days!
Here is your tracking link https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX... /> We do apologize for the wait, as we have been
backed up during the holiday season
Case closed

Initial Business Response /* (1000, 13, 2016/01/14) */
We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season
I see that your order was delivered on December 26, , 12:
pm
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX... /> If you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account
This case is solved

Initial Business Response /* (1000, 5, 2015/12/30) */
Hello,
We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season
I see that Your item was delivered in or at the mailbox at 11:am on December 26, in BALDWIN, NY
XXXXX
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX... /> If you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account
This case is solved
Initial Consumer Rebuttal /* (2000, 7, 2015/12/30) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2015/12/16) */
*** ***,
These charges would have only been added to your account/order if you clicked green button to add the order
We can get this fixed for you!
These items and have been shipped
Shipping link -
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX... /> If you would like to return these items, please mail them to,
ILMG Returns
*** S *** *** *** STE R
Saint Charles MO, XXXXX
Please include your Number, Name, Email, and Reason for return!
Thanks

Initial Business Response /* (1000, 5, 2015/12/16) */
*** ***,
You may send back your products to:
ILMG Returns
*** S *** *** ** STE **
Saint Charles MO, XXXXX
Please include a note that you would like a refund, along with your Phone number, name and Email
Once we get the
shipment, we will refund you in full, Refunds will show back in your account within 5-business days
If we can help you with anything else please give us a call XXX-XXX-XXXX or shoot us an email ***@nationalgunowner.org
Thanks!
Happy Holidays!
Initial Consumer Rebuttal /* (3000, 12, 2015/12/28) */
I received notice from the business that the product was shipped on 12/10/I have not received the productI received notice from the business that I could return the product when I received it and was given instructionI have not received my credit card statement as of yet so I don't know if the order was canceled or notI am unaware also at this time if I have been charged
Final Business Response /* (4000, 15, 2016/01/04) */
We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season
I see that your order was delivered on January 2, , 6:pm
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX... /> If you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account
This case is solved

(The consumer indicated he/she DID NOT accept the response from the business.)
Watch out for these guysI never confirmed any order nor signed up for their "trial offer." They've cancelled the "trial
offer" but still charged me $in one transaction and $in anotherThis was after I emailed them to "cancel" any orderI got no return email

(The consumer indicated he/she DID NOT accept the
response from the business.)
This is the copy of my order from NGOA ILMG INCdated December 26, Thanks for your $payment to NGOA - ***
$at NGOA - ***
American Express
***
December 26, #***
Description
Price
[email protected] Products: GFlashlights ($Per Unit)
$
Total
$
Have a question or need help? Visit our support site, send us an email, or give us a call on *** ***
Something wrong with the email? View it in your browser
You are receiving this email because you made a purchase at NGOA - ***
Stripe, Inc., *** *** ** *** *** *** ** *** There is No shipping window to me mentioned on this orderbusinness days from 12/26/is January 12, this would be acceptable to mePlease mail out my flashlightsThank you **

Initial Business Response /* (1000, 7, 2016/01/05) */
We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season
I see that your order was delivered
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX... /> f you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account
This case is solved
Initial Consumer Rebuttal /* (3000, 9, 2016/01/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Tracking shows delivery to Fort Lauderdale, FL XXXXXDelivery should have been to *** *** *** *** *** Texas XXXXXPRODUCTS HAVE NOT BEEN RECEIVEDAt the top of the tracking page it has "Updated Delivery Day: Wednesday, January 6, 2016"Maybe they realized their mistake and re-shippedI will wait until tomorrow and see if the package is delivered

Initial Business Response /* (1000, 5, 2016/01/18) */
ello,
We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season
I see that your order has already been picked up by UPS and is on it's wayLike many retailers, it has been a
busy holiday seasonWe apologize for the delay
https://wwwapps.ups.com/WebTracking/processRequest?HTMLVersion=5.0&Requester=NES... /> Once you receive the product, if you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account
This case is solved
Initial Consumer Rebuttal /* (2000, 7, 2016/01/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I did receive my GFlashlight on 1/20/but it did not contain "Lithiumion" batteries contained in equipment as indicated on the packagesBatteries were not included

Initial Business Response /* (1000, 5, 2016/01/12) */
We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season
I see that your order was delivered
XXXXXXXXXXXXXXXXXXXXXX
If you would like a refund, you can mark the package
"Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account
Initial Consumer Rebuttal /* (2000, 7, 2016/01/12) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Just glad I finally got orderThe worse internet company, I have ever ordered from, but will just accept it

Initial Business Response /* (1000, 5, 2016/01/14) */
Hello!
As stated during the original transaction the orders are shipped out at 10-business days not including weekends or holidaysThis order is scheduled to be processed and ready for pick up tomorrow January 15th (Your 15th Business
Day)If you do not receive a tracking number by tomorrow at 7pm please call us at XXX-XXX-XXXX and we will assist you
This case is solved
Initial Consumer Rebuttal /* (3000, 7, 2016/01/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I keep getting emails wanting me to order the flashlight and batteries that I already orderedThey want me to call if I don't get a tracking number by 7pm tonightI work hour shifts and cannot call, I just want what I ordered and in new working order
An email I got this morning says they were sold out except for a few, hint hint, one set aside for meShip my items, it has already been ordered, I have my emailed receipts from December 23,
Also, every time I try to reply to their email which is the ***@nationalgunowner.org it comes back undeliverable
One of the lines of the email I got says "I figured by now if you were going to grab one,..you would've! This is in reference to the G LED flashlight, that WAS ORDERED IN DECEMBER!!!!!
Revdex.com, send me an email and I will send you all the emails I have received since ordering these items, wanting me to order something that has already been ordered
Final Business Response /* (4000, 11, 2016/01/18) */
Hello,
Your order will be shipping out sometime this weekAs soon as UPS has your package, we will send you an email with your tracking information
Please let me know if you have any other questions
This case is solved
Final Consumer Response /* (2000, 13, 2016/01/22) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Items received

Initial Business Response /* (1000, 5, 2015/09/18) */
Good afternoon Customer,
Looks like your address needed verification in our system, I went ahead and Verified your address and have you item shipped out
Here is your Tracking number
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX... /> Feel free to email or call us at ***@nationalgunowner.org or XXX-XXX-XXXX

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Address: 4025 S Old Highway 94 STE R, Saint Charles, Missouri, United States, 63304-2842

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