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ILMG Inc

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Reviews ILMG Inc

ILMG Inc Reviews (374)

Initial Business Response /* (1000, 5, 2015/12/29) */
Hello Customer,
We are sorry for any inconvenience in this matterDue to the holiday season, it has put us very behind and we are working hard to fulfill each order that we receive
It looks like your order was Delivered, PO Box on
December 14, , 9:am
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX... /> If you would still like a refund, please write "return to sender" on the box they were shipped in and return to the USPSOnce the product is received back at our facility, we will process a refundPlease allow 5-business days for this refund to reflect onto your account
This case is solved

Initial Business Response /* (1000, 5, 2016/01/18) */
Hello!
Your order date is December 26, Our warehouse fell behind the original shipment dates of 10-business days not including weekends or holidaysYour 14th business day is tomorrow as today is a holidayCurrently our warehouse is
packaging the orders from 12/to 12/this week so you should see a tracking number by Friday January 22ndIf you do not please contact us at XXX-XXX-XXXX and we will see what we can do
This case is solved

Initial Business Response /* (1000, 6, 2015/10/23) */
We have received numerous emails, phone calls and chats from Mr*** *** - President of Xplorit
Phone: XXX-XXX-XXXX
Phone: XXX-XXX-XXXX
(http://***/) although he did not leave an email in the above Revdex.com Complaint to be
removed from emails going to his address - I believe we were able to track it down from a support gmail address
E-Address We Have On File: ***@gmail.com
We've sent a mass unsubscribe to our publishers to unsubscribe the above email from sends
This case has been marked as solved
Initial Consumer Rebuttal /* (3000, 9, 2015/10/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
*** *** /ILMG continues to lie and be deceitful in his business practicesThe unsubsubscribe on his email service does not work per Can Spam FCC regulations and I received two spam emails from him today againI have been attempting to unsubscribe from his spam list on more than different occasions over the course on numerous months and his unsubscribe functionality does not workBelow are points and of the Can Spam FCC Law and that he continues to break this law every day he sends out his spam emails
Tell recipients how to opt out of receiving future email from you
Honor opt-out requests promptly
He is a Spammer and lier in the worse sense of the word and I want this complaint left on file
Final Business Response /* (4000, 12, 2015/10/28) */
Mr***,
We're sorry to hear you're still receiving emailsWe've contacted our partners who send the emails to our offer(s) and have had them mass unsubscribe your email "***@gmail.com"
If you are receiving emails to a DIFFERENT email address please let us know that as well!
As for now - we will assume emails are being sent to ***@gmail.com
If you are still receiving offers you will need to send us a 'LIVE DRAFT' of the email(s) you're receiving
By live draft we mean to take the email you've received and forward it to us
This way we can see who the partner links are attached to and reach out to them to make certain your email is no longer in their send list!
SEND LIVE DRAFT TO: ***@universityofguns.com
Subject: "LIVE DRAFT - *** ***"
We will be on the lookout for your emails!
Have a Blessed Day!

I see that your order was picked up by the local post office and your order is on its way
https://wwwapps.ups.com/WebTracking/processRequest?HTMLVersion=5.0&Requester=NES... /> If you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account
This case is solved

Initial Business Response /* (1000, 6, 2015/12/30) */
Hello,
We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season
Once you receive the product, if you would like a refund, you can mark the package "Return to Sender" and we can
credit your bank accountPlease allow 5-business days to see the refund credited to your account
This case is solved
*** ***
ILMG, Inc
TLC
XXX-XXX-XXXX
Initial Consumer Rebuttal /* (2000, 8, 2016/01/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Received products on 1/2/NOW I will consider Closed but will never do business with these people again!

Initial Business Response /* (1000, 5, 2015/12/30) */
Hello,
We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season
Your full order has been cancelled and refunded
Please allow 5-business days to see the refund credited
to your account
This case is solved

Initial Business Response /* (1000, 5, 2016/01/04) */
We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season
If you would like a refund you can mark the package "Return to Sender" and we can credit your bank accountPlease allow
5-business days to see the refund credited to your account
Or if you have a defective flashlight, please write "Return to sender on the package it was delivered in and send it back to us with a note that states your name, your email address and what is wrong with the flashlightOnce we receive the defective flashlight we will send you a brand new one
This case is solved
This case is solved
Initial Consumer Rebuttal /* (3000, 12, 2016/01/22) */
I would like to know if the business would accept the defective flashlight in other packaging? I no longer have the original packaging as all four flashlights I ordered came in one box
Final Business Response /* (4000, 15, 2016/01/25) */
Hello!
You can return the defective item in any packaging to the address below
*** ** *** *** **
Suite R
Saint Charles, MO XXXXX
Please make sure you put a note in the package with your email address and what you would like doneI checked our email accounts and was unable to find any emails for youOur email is ***@universityofguns.comIf you have any questions at all our system is now updated to allow more incoming calls at XXX-XXX-XXXX, our business hours are monday through friday 9-
This case is solved

Hello Customer,
We are sorry for any inconvenience in this matterDue to the holiday season, it has put us very behind and we are working hard to fulfill each order that we receive
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=***
We see that you have
made the choice to return the productOnce the product is received back at our facility, we will process a refundPlease allow 5-business days for this refund to reflect onto your account
This case is solved

Initial Business Response /* (1000, 5, 2016/01/12) */
Hello!
Your account shows that the order was cancelled and refunded in fullAllow 5-business days for the bank to process the refund from the refund date
This case is solved

Initial Business Response /* (1000, 5, 2015/12/29) */
Hello Customer,
We are sorry for any inconvenience in this matterDue to the holiday season, it has put us very behind and we are working hard to fulfill each order that we receive
It looks like your order has been Delivered, In/At
Mailbox on December 18, , 12:pm
If you would still like a refund, please write "return to sender" on the box they were shipped in and return to the USPSOnce the product is received back at our facility, we will process a refundPlease allow 5-business days for this refund to reflect onto your account
This case is solved

I received a billing statement from American Express for these flashlights that I haven't received or even given a delivery dateAt one correspondence with NOGA I was told I would receive a key chain flashlight when I receive my delayed orderWith technology today, by the time I receive delivery there may be a more powerful flashlight out to buy (this flashlight could be be out of date before I receive it), that is not how I purchased ittHEY TAKE YOUR MONEY BUT DO NOT DELIVERThis is a slap in my face I never spent so much time on something I spent $onUsing a A+ - F scale Revdex.com told me ILMG INCis a FWhy a decision has been made in ILMG's favor I do not understandI sell on eBay and they do not tolerate sellers with delivery problems as ILMG hasI buy items from China that are shipped to me free in less than weeksWhen I first inquired about a shipping window for these Gflashlights a miss *** said 10-days MOhad a floodThis is all to bisare for me to understand , why flashlights can't be put into a addressed to me envelope and mailed to me
Please do something
Thank you
*** ***

Initial Business Response /* (1000, 7, 2016/01/15) */
We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season
I see that your order has already been picked up by USPS and is on it's wayLike many retailers, it has been a busy
holiday seasonWe apologize for the delay
Once you receive the product, if you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account
This case is solved
Initial Consumer Rebuttal /* (3000, 9, 2016/01/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Still took way too long to respond, but I already found someone who bought it from me

Initial Business Response /* (1000, 5, 2015/05/12) */
Mr***,
We have refunded you the full amount of $for the GFlashlightsOn our behalf please keep the Flashlights as a gift from us as a thank you for trying us outWe appreciate your time and feedbackIf you have any
questions or if we could be any help in any way, please contact us M-F 9A-5P at XXX-XXX-XXXX or email us anytime at ***@nationalgunowner.org!
Initial Consumer Rebuttal /* (2000, 7, 2015/05/12) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2015/12/29) */
Hello Customer,
We are sorry for any inconvenience in this matterDue to the holiday season, it has put us very behind and we are working hard to fulfill each order that we receive
It looks like Your item was delivered in or at the
mailbox at 12:pm on December 26, in *** ** XXXXX
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX... /> If you would still like a refund, please write "return to sender" on the box they were shipped in and return to the USPSOnce the product is received back at our facility, we will process a refundPlease allow 5-business days for this refund to reflect onto your account
This case is solved
Initial Consumer Rebuttal /* (2000, 7, 2015/12/30) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The Revdex.com was a true professional in the manner of getting an immediate response for me, issue resolved and a very big thanks to the Revdex.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Initial Business Response /* (1000, 5, 2015/11/20) */
Hello Customer,
You are not being ripped off $
Due to the Holiday Season we are on a 10-Business Day lead time
I have gone ahead and Refunded $You will see that back in your account within 5-Business days
Have a
great weekend!

Initial Business Response /* (1000, 5, 2016/01/18) */
Hello!
We apologize for the inconvenience of this matter, our warehouse fell behind on holidays ordersYour items have been packaged and are set for UPS pick upBelow I will provide the tracking information
UPS should be picking up your
items by Wednesday of this week and at that time the tracking will continue on
https://wwwapps.ups.com/WebTracking/processRequest?HTMLVersion=5.0&Requester=NES... /> If you would like a refund please return the items once you receive them back to SOld Hwy 94, Suite R, Saint Charles, MO, or mark "Return to Sender" upon arrival
Thank you!
This case is solved
Initial Consumer Rebuttal /* (2000, 7, 2016/01/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I received the items today

Initial Business Response /* (1000, 7, 2015/12/28) */
Hello,
We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season
I see that your order has been Delivered, In/At Mailbox at December 24, , 9:am
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX...
If you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account
This case is solved
Initial Consumer Rebuttal /* (2000, 9, 2015/12/30) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2015/12/30) */
Hello,
We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season
XXXXXXXXXXXXXXXXXXXXXX
Once you receive the product, if you would like a refund, you can mark the package
"Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account
This case is solved
*** ***
ILMG, Inc
TLC
XXX-XXX-XXXX

Initial Business Response /* (1000, 7, 2015/12/29) */
Hello Customer,
We are sorry for any inconvenience in this matterDue to the holiday season, it has put us very behind and we are working hard to fulfill each order that we receive
Your order has already been cancelled and refunded
as of 12/16/Please allow between 5-business days for this refund to reflect on your accountAgain we are sorry for any inconveniences
This case is solved

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Address: 4025 S Old Highway 94 STE R, Saint Charles, Missouri, United States, 63304-2842

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