Indeed

Hello *** and the Revdex.com, We apologize for the poor experienceUpon further investigation of your account, we see that you still have several daily job alerts set upIf you no longer wish to receive this communication you can update this by: Visiting www.indeed.comLog into your Indeed
account Click on your email address in the upper right corner Select “My Subscriptions” from the drop-down menu Click “Pause” or “Delete” next to the job alerts you no longer wish to receive We did notice that the alerts that are set up are very generic and can bring in a wide array of job postingsTo explain, Indeed is a keyword search engine and this means we will send you any job that has one or all of the keywords you are searchingFor example, we see an alert was set up for “boat” jobsThis means any job that has the keyword “boat” will be sent to youWe would suggest using more specific keywords to help narrow down your search. We hope this information was helpful! If you are receiving additional communication from Indeed feel free to contact us directly at *** with additional information so we can further assistPlease reference your Revdex.com complaint details in the email you forward to us at ***Since we have provided this user with a way to stop the communication we consider this issue resolved. Best,***

Dear *** and the Revdex.com,We have been in contact with this client directly and have approved a refund in the amount of $This should be reflected on the client's statement within 3-business daysWe have also credited the current balance of $which was to be charged on April 1stThere
will be no further charges accrued from Indeed unless the client decides to use her account further to post positions. Since the client has agreed via email that this would be a satisfactory resolution and we have applied the refund/credit here, we consider this matter resolved.Thank you,***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Hello *** and the Revdex.com, Thank you for reaching outWe attempted to send the following email to *** “Hello ***, I hope this email sees you wellI'm following up with you in regards to your recent Revdex.com complaint. I can confirm that your account was created
using the email address ***For security reasons, password reset links can only be sent to the email address that is associated with your Indeed accountI have sent you a password reset linkIf you do not see this email in your inbox please be sure to check your Junk/Spam folder. Please respond to this email once you are able to gain access to your accountI look forward to your response. Best,***”However, we received a bounce back email stating that the message could not be delivered since your inbox is fullThis is likely the reason why you have not received the password reset linksWe would suggest reaching out to your email provider in order to resolve this issueOnce that is complete you can send yourself a password reset link by: Visiting www.indeed.comClick “Sign In” in the upper right corner Click “Forgot Your Password?” Enter your email address and click submit Follow the instructions in the email for resetting your passwordSince this is not an issue with Indeed we consider this issue resolved. Best,***

Dear ** and the Revdex.com,Indeed provides the option for Job Seekers to delete accounts, however in this case, an employer account on Indeed was createdEmployer accounts cannot be deleted as we need a record of any Employer activity if in the future the employer requests access to their old jobs,
billing receipts, etcYour account is disabled at this time, which prevents anyone from accessing the associated account.Kind Regards,***

Complaint: ***
I am rejecting this response because:the answer provided is inaccurate and as usual provides only vague and no specific informationOur jobs are legitimate, with detailed descriptions and are listed on several other portalsWe will be advertizing this response from indeed and are in contact with other companies who have been unfairly blocked by this firm and will be cooperating with them to seek legal action against indeed for unfair business practices

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is NOT satisfactory to me
I have found the company hosting the SCAMMER of my company - and the one using INDEED.COM illegallyI have included an email I received just hours ago from a fellow named *** *** - he was scammed by *** *** and INDEED.COMBELOW is my email to ENOM, the host company of the fraudulent companyINDEED is implicated by *** ***. I need INDEED to investigate *** *** and connect with ENOMthis must stop immediatelyI have asked *** to also contact INDEED...---------------------------To Whom It May Concern,Me and my company are being scammed by a person named *** ***… most likely a fictitious nameHe is using the job site INDEED.COM to post fake job opportunities and compromising my name and my company name.*** has set up a domain name of *** - he has basically dropped one ’N’ from his email address and is running wild scamming my company: *** - as you see, my company has ’N’s’ in the domain name.Here in RED is an email I received just hours ago from a person being scammed… he forwarded me ***’s noteFYI, the address listed is years old and the phone number is not mine, I now live in Madison, WI… I called the phone # and it and it leads to a recording, a dead end.PLEASE help me stop this guy… ENOM are hosting the bogus domain listed by INDEED.COM and *** ***…I need you to get back to me ASAP.Best regards,*** ============================================*** *** *** *** *** ***
*** *** *** *** ** *** ** ***
*** *** ***Subject: Re: Production Assistant/CommercialAttached to this email is the production agreement form for the TV Commercial, please sign and email back to meDuring the production you'll be booked in a hotel which is about blocks away from the studio so transporting yourself to the studio shouldn't be a problem and also in other for you to get a better understand about the entire production before the shoot, you'll be required here in Brooklyn, NY11-23-The pay is $a day, that is $for the 6days you'll be working for us.Also a check of $to cover all your traveling/lodging expenses and per diem pay of $will be processed once the signed form is receivedDeduct your per diem pay of $from the check while the balance should be paid to the designated travel agent who will make all the necessary hotel and travel arrangement on your behalf, (more information on the travel agent will be provided to you ASAP).Email me any question you might have.Regards*** *** *** *** *** *** *** *** *** * *** ***
***
***
Regards,
*** *** To Whom It May Concern,Me and my company are being scammed by a person named *** ***… most likely a ficticious nameHe is using the job site INDEED.COM to post fake job opportunities and compromising my name and my company name.*** has set up a domain name of *** - he has basically droppd one ’N’ from his email address and is running wild scamming my company: globalproductionnetwork.com - as yuo see, my company has ’N’s’ in the domain name.Here in RED is an emal I recieved just hours ago from a person being scammed… he forwarded me ***’s noteFYI, the address listed is years old and the phone number is not mine, I now live in MAdison, WI… I called the phone # and it and it leads to a recording, a dead end.PLEASE help me stop this guy… ENOM are hosting the bogus domain listed by INDEED.COM and *** ***…I need you to get back to me ASAP.Best regards,*** ============================================From: Global Production Network Inc Date: November 14, at 12:00:PM ESTTo: eww*** Subject: Re: Production Assistant/CommercialAttached to this email is the production agreement form for the TV Commercial, please sign and email back to meDuring the production you'll be booked in a hotel which is about blocks away from the studio so transporting yourself to the studio shouldn't be a problem and also in other for you to get a better understand about the entire production before the shoot, you'll be required here in Brooklyn, NY11-23-The pay is $a day, that is $for the 6days you'll be working for us.Also a check of $to cover all your traveling/lodging expenses and per diem pay of $will be processed once the signed form is receivedDeduct your per diem pay of $from the check while the balance should be paid to the designated travel agent who will make all the necessary hotel and travel arrangement on your behalf, (more information on the travel agent will be provided to you ASAP).Email me any question you might have.Regards*** ***Global Production Network Inc?North Detroit St.?Los Angeles , California 90036http://www.***/424-246-5596To Whom It May Concern,Me and my company are being scammed by a person named *** ***… most likely a fictitious nameHe is using the job site INDEED.COM to post fake job opportunities and compromising my name and my company name.*** has set up a domain name of *** - he has basically dropped one ’N’ from his email address and is running wild scamming my company: globalproductionnetwork.com - as you see, my company has ’N’s’ in the domain name.Here in RED is an email I received just hours ago from a person being scammed… he forwarded me ***’s noteFYI, the address listed is years old and the phone number is not mine, I now live in Madison, WI… I called the phone # and it and it leads to a recording, a dead end.PLEASE help me stop this guy… ENOM are hosting the bogus domain listed by INDEED.COM and *** ***…I need you to get back to me ASAP.Best regards,*** ============================================From: Global Production Network Inc Date: November 14, at 12:00:PM ESTTo: eww*** Subject: Re: Production Assistant/CommercialAttached to this email is the production agreement form for the TV Commercial, please sign and email back to meDuring the production you'll be booked in a hotel which is about blocks away from the studio so transporting yourself to the studio shouldn't be a problem and also in other for you to get a better understand about the entire production before the shoot, you'll be required here in Brooklyn, NY11-23-The pay is $a day, that is $for the 6days you'll be working for us.Also a check of $to cover all your traveling/lodging expenses and per diem pay of $will be processed once the signed form is receivedDeduct your per diem pay of $from the check while the balance should be paid to the designated travel agent who will make all the necessary hotel and travel arrangement on your behalf, (more information on the travel agent will be provided to you ASAP).Email me any question you might have.Regards*** ***Global Production Network Inc?North Detroit St.?Los Angeles , California 90036http://www.***/424-246-

Hello *** and the Revdex.com,We have reviewed your account details and have applied a refund to your credit card in the amount of $Please allow 3-business days for the refund to be processed to your credit cardThe account on Indeed will remain disabled at this timeIf you have any
additional questions, please email us at *** and reference your Revdex.com complaint details so that we can further assist.Thank you,***

Dear *** and the Revdex.com,Indeed takes Search Quality very seriously and we do our best to review all advertisers and jobs posted on our siteIf there are concerns regarding specific positions, our team investigates these cases and makes the necessary decisions to suspend the advertisements or
contact the employer to amend the postingIf you have any concerns regarding a specific position, you can always email us at *** for assistance and we will fully investigateIn terms of the jobs posted currently on Indeed, these are jobs posted directly by employers or jobs that have been listed on an employer's websiteIndeed is not directly responsible for employers who do not respond to the applications they receive, however we do our best to encourage all employers to respond to job seekers when they have hired a candidate or closed a position. Thank you,*** ***Social Media Client Services SpecialistIndeed - How the world works.™

Dear *** and the Revdex.com,After receiving additional information from *** and conducting our own investigation, we were able to locate the account using her phone number and were able to reach out to the job seeker to have it updated with their correct phone numberThe number has now been
removed from the user's resumeWe have informed *** of this and have also explained that she may still receive follow up calls from jobs already applied to, however this should taper off over the next few daysWe consider this issue resolved. Kind Regards,***

Hi *** and the Revdex.com,We are notifying you that we have provided a credit to your Indeed account in the amount of $162.53, which was accrued during the month of MarchThe credit will prevent any charges accrued so far this month from being charged to your credit cardMoving forward, please note
that any positions set up with a budget accidentally will be charged to your credit card and will not be refunded or reviewed for credit, as it is the client's responsibility to ensure their positions are set up correctlyIf you are would like to make sure that your positions are set up without a budget, or are looking to spend a certain amount, please reach out to Indeed at *** or contact your representative David Geller directly. Kind Regards,***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

We continue to reject the response as it does not address the issue as to why we're unable to post legitimate, traditional, positions

Complaint: ***
I am rejecting this response because: Rules and polices should not be implemented on a "case by case basis".Despite what Indeed has said there are still many jobs with the term "native speaker"Indeed allows these accounts to post their jobs with the term "native speaker" because they have sponsored their job postings and Indeed receives increased revenueIn the end everything is about money.
Regards,
*** ***

We have worked directly with the client to come to a resolution and have agreed to provide $2,in free clicks in the month of November for the client to continue advertising with IndeedThis credit was accepted by *** ***, and will be applied to the account prior to November 1.***
*** *** ***Indeed | How the World Works.™***
***
***

Dear *** and the Revdex.com, The ability to contact candidates via Indeed has been reviewed on this account and restoredWe have emailed the client directly to let them know that they can now continue contacting candidatesWe have also provided the resume contact guidelines to avoid any future
issues. Kind Regards,*** ***

Dear *** and the Revdex.com,We have approved a refund in the amount of $for September spend and a credit towards the current October balance in the amount of $To explain further, this amount was previously rejected as Indeed is a self-serve product, and it is the client's responsibility to
close out any positions operating on a daily budget if they do not wish to accrue costsIndeed is not responsible for closing positions on the client's behalfWe have made the exception here after further investigation of the account, however this is not a common practice. Moving forward, we have disabled this user's account, as there was history of another refund request on a related accountWe have notified the client of this decision, and have asked him to check with his Credit Card company on the progress of the refund being applied to his statement.Thank you*** ***Associate Manager, Social Media Client Services

Complaint: ***
I am rejecting this response because:The heart of the complaint continues with Indeed's responseThere is no documentation provided to me prior to agreement of the month trial and prior to charging the credit card and setting up the campaignThe "canned signature email" was sent after charging my card and after implementing the campaign.While the response from Indeed states their representative reached out to me and I did not return the calls, I have emails from the representative where we discussed setting up phone calls and the representative sent me emails following up to our calls.The campaign was not contractual, per the canned market email I received AFTER they charged my credit card and AFTER they implemented the campaignAs we were not happy with the results and as discussed with *** *** on the phone and quoting the managers' statements in our beta test*** and I agreed to get back together after ***tmas and relookTherefore, even if *** *** was not clear with his marketing group about our agreement, I was not satisfied and not wanting to continue until we regroupThis is not a buyer's remorse. This is Indeed's failure to properly inform the client of all aspects of the program before moving forward and charging the credit cardWhile I have a similar program with Monster, I receive a monthly receipt and I knew all aspects of the program with Monster...it is a recurring monthly charge and I may cancel at any timeThis complaint is about *** *** speaking with me about Indeed's philosophy of building relationships and partnerships and working with me since August to gain my trust to try Indeed's product, which did not occur until November. And this pseudo relationship instantly changed when I contacted him about the 2nd charge and our agreement and he advised me he no longer was the representative and said he would have the new representative contact meThe person I had been speaking with for more than four months via email and phone all of a sudden was not representing my account and could not and would not speak with me about the mishapThe person who knows my intent and had the relationship with our company and was still with the Indeed, could not/would not speak with me about this situationAnd now, a person whom I never spoke with about our company's goals, questions about Indeed's products and my understanding and agreement with Indeed's representative, *** ***, is the one I should speak with about this questionable chargeThis complaint is about this suddenly new representative for our account who has no first hand knowledge about the situation who is instructed to focus only on one email that was sent after charging the company's credit card with the canned email statement of a recurring charge AND not have first hand knowledge of a trial one month verbal discussion with the Company and original representative (which negates Indeed's focus on the recurring charge statement as this statement cancels the recurring charge with the Company's request to "cancel it" after the end of the first month, not renewing.This was never a contract, by Indeed's own statementHaving an assigned new representative at the first complaint and the original representative not handling the situation is suspect and not ethical business practicesShe advised me she was told she could do nothing and still wanted to assist our companyBusinesses are not interested in continuing business with unethical businessesThe fraudulent characteristic of Indeed's representatives continued as she called my office and stated Indeed had a new Account Manager and she was that manager, when her email title states clearly she is an account representative and she stated clearly to me her manager advised her to tell me there is nothing they can do. This complaint is about me learning that my credit card was charged again in December when it showed up on my credit card statement in January instead of Indeed sending me an emailed receipt, as I do with Monster and all other companies with whom I conduct such business transactionsI went to my Indeed account to see what was going on I finally figured out how to download a receipt as *** *** processed the original charge from the backend, I could not remove my credit card information (though I requested him to do so earlier) to stop Indeed from continual charges of the company credit card and I was unable to turn off the campaign ... the buyer has no control to stop this via Indeed's website they are at the mercy of the representative. I had to stop all three ads as I could not turn the online campaign off without resulting in our company being charged another $1,This hindered our company from the ability to post job ads "free" as other companies are able to do so, which is part of Indeed's core product and one Indeed publicly brags aboutThe dissatisfaction with the product: we did not hire one person from Indeed for any of these three job openingsWe hired them from other talent management resources, thus the reason for the one month trial, the reason I told *** in December the managers were not overwhelmed with the applicant response and the reason we were going to regroup in January.Why regroup in January? I've been speaking with *** for 4-months if we could get Indeed's product to work as well as he presented, it would be a valuable resource for us...I was openNow, I learned the presentation and Indeed's approach to such customer partnerships is questionable and the two individuals I dealt with from Indeed are not individuals I have any trust and now I question Indeed's sales tactics and methodology
Regards,
*** ***