Industrial Chem Labs & Services, Inc.

*** *** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Oct **, Mr. Adams of ICL spoke with Alissa C*** regarding our Sewer Cleaner. The price, quantity and terms
were discussedOur representatives never state "Free Sample"Butch R*** has spoken with *** ***l and he has agr*** to return the product at their expenseOnce the product is received back at our company the account will be credited*** will confirm the issued has been resolved.Debra H***

*** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Feb**, 2015,*** *** of ICL spoke with *** *** regarding our Aluminum Stainless Steel Cleaner. The price, quantity and
terms were discussed as well that day and when the order was verified next day by our shipping manager *** ***. Our representatives never state "Free Sample"*** *** has spoken with the complainant and has agreed to authorize a *** call tag. Please have the customer place the product in a card board box and ready for pick up within the next 3-business daysThen *** is to withdraw his complaint.Sincerely,*** ***

*** *** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On July *, 2014, MrR*** of ICL spokewith *** regarding our Sewer Cleaner. The price, quantity and terms were
discussedOur representatives never state "Free Sample"Butch R***has spoken with the complainant and has agreed to authorize a *** call tag. Please have the customer place the product in a card board box and ready for pick up within the next 3-business daysThen Ronald is to withdraw the complaint.Sincerely,Debra H***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have called Butch R*** and he is unavailableGoing forward I do not wish to be contacted in any form by the 'business' Industrial Chem Labs
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

*** *** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned
complaint and can provide the following: On Nov*,
Mr. A*** of ICL spoke
with *** regarding our Sewer Cleaner. The price,
quantity and terms
were discussedOur representatives never state "Free Sample"Butch R***
has spoken with the complainant and has agreed to authorize a *** call
tag. Please have the customer place the product in a card board box and
ready for pick up within the next 3-business daysThen *** is to
withdraw the complaintSincerely, Debra H***

Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Nov**, MrS*** of ICL spoke with *** *** regarding our Sewer Cleaner The price, quantity and terms were discussed as well that day and when the
order was verified next day by our shipping manager Butch R***Our representatives never state "Free Sample"Butch R*** has spoken with Nancy M*** and has agreed to authorize a *** call tag Please have the customer place the product in a card board box and ready for pick up within the next 3-business days

Industrial ChemLabs & Services Inc(ICL) can provide the following information regarding the above mentioned complaint John P*** from *** *** was using our DisinfectantOn Nov**, MrC*** of ICL spoke with John prior to the last shipment leaving our facility confirming the
delivery and amountFrom a customer service perspective ICL, Butch R*** and *** agreed that ICL will write the balance off which we have*** will withdraw the complaint

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved and ICL has removed any balance due and, will discontine any collction efforts as well as any future sales attempts. Sincerely, *** ***

Revdex.com:At this time, I have not been contacted by Industrial Chem Labs & Services, Inc. regarding complaint ID ***.Sincerely,*** ***

*** ***Industrial Chem Labs & Services Inc(ICL) has reviewed the above complaint and can provide the following: Butch Reed has spoken directly with *** *** and from a customer service perspective ICL will authorize a *** call tag. Please
have the customer place the product in a card board box and ready for pick up within the next 3-business days. Then *** is to withdraw this complaint. *** ***

*** ***
IndustrialChem Labs & Services Inc(ICL) has reviewed the above complaint and can provide the following: Butch R*** has spoken directly with Iran G*** and from a customer service perspective ICL will authorize a *** calltagPlease have the customer place the product in
a card board box and ready for pick up within the next 3-business days
Debra H***

Revdex.com:
ID ***I was able to speak to our local *** driver and he agreed to take the package backThis was on my own and received no assistance from the company in providing a shipping label
Sincerely,
***

*** *** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Sept **, 2015,MrH*** of ICL spoke with *** regarding our Sewer Cleaner. The price, quantity and terms were
discussedOur representatives never state "FreeSample"Butch R*** has spoken with the complainant and advised him that the product was returned to ICL and creditedSean Stewart is to withdraw the complaint.Sincerely,Debra H***

MsMurray
Industrial Chem Labs & Services Inc(ICL) has reviewed the above complaint and can provide the following: *** *** ** *** *** *** *** was using our Sewer CleanerOn August **, Mr. R*** of ICL spoke with *** prior to the last
shipment leaving our facility confirming the delivery and amountButch R*** of ICL has spoken with *** *** and from a customer service perspective ICL will authorize a *** call tagPlease have the customer place the product in a card board box and ready for pick up within the next 3-business days
Sincerely,
Debra H***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved Our notes have very different facts regarding the offer of a sample, but for me the balance has been zeroed out and we are satisfied with the outcome
Sincerely,
*** ***

*** ***Industrial Chem Labs & Services Inc has placed this account on a DO NOT CALL LIST.Sincerely*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.Sincerely, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

*** *** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On June **, 2015, MrW*** of ICL spokewith *** regarding our Vanilla Odor Control. The price, quantity and terms were
discussed. Our representatives never state "Free Sample"Butch R***has spoken with the complainant and has agreed to authorize a *** call tag. Please have the customer place the product in a card board box andready for pick up within the next 3-business daysThen *** is to withdraw the complaint.Sincerely,Debra H***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: I have reviewed your response and simply reject your response as once again your company is not taking responsibility instead they are insulting me. I will withdraw my complaint when the following is metProduct is picked up (already ready to go awaiting your pick up, has been for months) Acknowledgement of receipt of the itemWritten acknowledgement and apology which must include 3-1. A guarantee that no balance is due and you are discontinuing any future sales & Collections efforts, including but not limited to phone calls, mailings, and/or e-mails. 3-2. Acknowledgement and apology (in writing) that your representative may have misrepresented the sale of the items. As well as the continued harassment, and unprofessional treatment of your staff.Then and only then will I withdraw my complaint.Sincerely,*** ***