Industrial Chem Labs & Services, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

*** *** Industrial Chem Labs & Service Inc (ICL) can provide the following on the above mentioned complaint. Butch R*** *as spoken with *** *** and since she cant find the product to return, ICL is writing this balance off. *** *** is withdrawing her
complaint. *** ***

*** ***Industrial Chem Labs & Services Inc(ICL) has reviewed the above complaint and can provide the following: *** *** spoke directly with *** *** earlierand from a customer service perspective ICL agreed to a settlement of $as payment in full Then ***
*** is to withdraw the complaint.Sincerely,*** ***

*** *** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned
complaint and can provide the following: On Aug*, 2014,
MrS*** of ICL spoke
with *** *** regarding our Sewer Cleaner. The price,
quantity and terms were discussedOur
representatives never state "Free Sample"Butch R***
has spoken with the complainant and has agreed to authorize a *** call
tag. Please have the customer place the product in a card board box and
ready for pick up within the next 3-business daysThen *** is to
withdraw the complaintSincerely, *** ***

Industrial ChemLabs & Services Inc(ICL) can provide the following information regarding the above mentioned complaint Dawn from Evergreen Heights was using our Odor Control On Aug*, MrH*** of ICL spoke with Dawn prior to the last shipment leaving our facility
confirming the delivery and amountButch R*** has spoken with Shelly and has agreed to authorize a *** call tagWhen the product is received back at ICL a full credit will be applied towards inv# Please have the customer place the product in a card board box and ready for pick up within the next 3-business days. Sincerely,Debra H***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory.The product was picked up yesterday, I am waiting to receive the invoice reflecting the account credit.
Sincerely,
*** ***

*** ***Industrial Chem Labs & Services Inc (ICL) has reviewed the above mentioned complaint and provide the following resolution I have removed the one number of *** for *** *** *** Park I was unable to locate either of the other numbers in our database
Considering I don't show them in the database I consider this matter closed.Debra H***

Revdex.com:At this time, I have not been contacted by Industrial Chem Labs & Services, Inc. regarding complaint ID ***.Sincerely,*** ***

*** *** IndustrialChem Labs & Services Inc(ICL) has reviewed the above complaint and can provide the following: Butch Reed has spoken directly with Winter Young and from a customer service perspective ICL will authorize a *** calltag. Please have
the customer place the product in a card board box and ready for pick up within the next 3-business days. *** ***

*** *** Industrial ChemLabs & Services Inc (has) has reviewed the above mentioned complaint and can provide the
following: On Jan**, Mr. W*** of ICL spoke with Tony Cox regarding our Vanilla Odor Control. The price, quantity and terms were discussed as well that day and when the order was verified next day by our shipping manager Butch R***. Our representatives never state "Free Sample"Butch R*** has spoken with the Kim Newman and she has agreed to return the product at their expense, then she will confirm the issued has been resolved

*** ***Industrial Chem Labs & Services Inc (ICL) wants to respond to the rejection to this claim *** has already picked up the product on June **, and is due to arrive at our location Monday June **, At that time ICL will issue credit for the product.Sincerely,*** ***

*** ***
Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Aug, *, Mr. P*** of ICL spoke with Sandy Scott regarding our Vanilla Odor Control. The price, quantity and
terms were discussed, Our representatives never state "Free Sample"Butch R*** has spoken with Gabriele and has agr*** to authorize a *** call tag. Please have the customer place the product in a card board box and ready for pick up within the next 3-business days Sincerely, Debra H***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Industrial Chem Labs & Services, Inc. regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that the proposed resolution of ICL having *** pick up the product (*** just picked it up) and crediting the invoice is satisfactory to me and will resolve the matter
Sincerely,
*** ***

*** *** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Sept**, 2015MrWard of ICL spoke with Betty Attaway regarding our Pine Odor Control. The price, quantity and terms were
discussedOur representatives never state "FreeSample"Butch Reed has spoken with the complainant and has agreed to authorize a *** call tag. Please have the customer place the product in acard board box and ready for pick up within the next 3-business days. Then Betty is to withdraw the complaint.Sincerely,Debra H***

Revdex.com:
I have reviewed the response made by the business in reference
to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[ICL called me on April **, I am waiting for a *** tag to return the merchandise per ICL instructions Once this occurs I will notify the Revdex.com that this is issue was resolved At this time I am still waiting for the return pick up and waiting for an email confirming this action Dana ]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** *** *** ***

*** *** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On August *,2015MrR*** of ICL spoke with Jerry H*** regarding our Sewer Cleaner. The price, quantity and terms were
discussed as well that day and when the order was verified next day by our shipping manager Butch ReedOur representatives never state "Free Sample"Butch Reed has spoken with the complainant and has agreed to authorize a *** calltag. Please have the customer place the product in a card board box and ready for pick up within the next 3-business daysThen *** *** is to withdraw the complaint.Sincerely,Debra H***

*** ***Industrial ChemLabs& Services Inc(ICL) can provide the following information regarding the above mentioned complaintOn March *, *** *** of ICL spoke with *** *** regarding our EliminatorThe price, quantity and terms were discussed
as well that day and when the order was verified next day by our shipping manager Butch R***. Our representatives never state."Free Sample"Butch R*** has made several attempts to reach *** *** to resolve this matter to no avail. Danielle continually hangs up on *** ***In order for ICL to resolve the matter Butch R*** n***s to speak with someone of authority from *** *** ***. The number they can call is ###-###-#### and reference inv#*** and ask for Butch R***Sincerely, Debra H***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:Unfortunately we did not know to expect the return tags so, as instructed, our employee declined the delivery from ICL They can send the return labels again and I have alerted my staff not to accept products but they can accept the return labels from ICL
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***