Industrial Chem Labs & Services, Inc.

At this time, I have been contacted directly by Industrial Chem Labs & Services, Inc. regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
They continuously call asking about their products, or 'pretending' that we placed
an order and they are calling to confirm it. They are very rude and aggressive when they call, and us asking for them to not call back isn't working. They are calling to a mobile phone that is to be for emergency use only .
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

*** *** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Oct *, Mr. P*** of ICL spoke with *** *** regarding our Sewer Cleaner. The price, quantity and terms
were discussed. Our representatives never state "Free Sample"Butch Reed has spoken with the complainant and has agreed to authorize a *** calltag. Please have the customer place the product in a card board box and ready for pick up within the next 3-business daysOnce the product is returned ICL will issue creditSincerely, Debra H***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter will be resolved when I receive the credit memo I will let you know as soon as I receive the credit and at that time I would like to have my complaint removed from the Revdex.com
Sincerely,
*** ***

*** *** Industrial Chem Labs & Services Inc(ICL) has reviewed the above complaint and can provide the following: *** *** from Waterford Estates Lodge was using our Carpet CleanerOn July **, 2016 Mr. W*** of ICL spoke with Tom prior to the last
shipment leaving our facility confirming the delivery and amountButch R*** ahs spoken with Tom and from a customer service perspective ICL will authorize a *** call tag. Please have the customer place the product in a card board box and ready for pick up within the next 3-business daysIn addition, this account has been placed on our Do Not Call List. Sincerely, Debra H***

*** ***Industrial Chem Labs & Services Inc (ICL) has removed the above mentioned complainants number from our data base ICL considers this matter closed Debra H***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
We do not want bucket of drain cleaner picked upWe want buckets picked up and credited as nothing was signed authorizing you to send us 2- gallon buckets of sewer cleaner every monthPlease pick up all unused buckets of sewer cleaner and credit us the full amount due
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** **

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

*** *** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Mar**, 2015 *** *** of ICL spoke with *** *** regarding our Vanilla Odor Control. The price, quantity and terms were
discussed. Our representatives never state "Free Sample"The product has been returned and credited leaving a zero balanceICL feels this matter has been resolved.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
MrButch also said that the invoice will be canceled and we will not have to pay for the product or return shippingI am also requesting that Industrial Chem Labs Incand any of their affiliates never call or solicit us again
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved. Sincerely, *** ***

Industrial Chem Labs & Services Inc (ICL) is unable to accurately respond to this complaint, because the information provided doesn't have an account. Please have them provide an invoice #. *** ***

*** *** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On June **, 2016 Mr. W*** of ICL spoke with Bethany regarding our Trilete ( weed killer) & Monument CleanerThe
price, quantity and terms were discussed. Our representatives never state "Free Sample"Butch R*** has spoken with Bethany and has agreed on a settlement of $for both invoice # *** & ***. Sincerely, Debra H***

*** *** Industrial Chem Labs & Services Inc(ICL) has reviewed the above complaint and can provide the following: *** *** spoke directly with *** *** earlierlast week and from a customer service perspective ICL will authorize a *** call tag. Please have the
customer place the product in a card board box andready for pick up within the next 3-business days. Then *** is to withdraw the complaint.Sincerely,*** ***pick up within the next 3-business days.Then *** is to withdraw the complaint.Sincerely,*** ***Sincerely,*** ***pick up within the next 3-business days.Then *** is to withdraw the complaint.Sincerely,*** ***Sincerely,*** ***

*** *** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Aug **, Mr. W*** of ICL spoke with *** *** regarding our Carpet Cleaner. The price, quantity
and terms were discussed. Our representatives never state "Free Sample"Butch R*** has spoken with the complainant and has agreed to authorize a *** calltag. Please have the customer place the product in a card board box and ready for pick up within the next 3-business daysOnce the product is returned ICL will issue creditSincerely, Debra H***

*** *** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Nov**, 2014, *** *** of ICL spoke with *** *** regarding her pending shipment of Eliminator prior to it leaving our
facility. The price, quantity and terms were discussed. *** *** has spoken with the complainant and has agreed to authorize a *** call tag. Please have the customer place the product in a card board box and ready for pick up within the next 3-business daysThen *** *** is to withdrawthe complaint.Sincerely,*** ***

*** *** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On June **, 2015 MrL*** of ICL spokewith *** regarding our Carpet Cleaner. The price, quantity and terms were discussed as
well that day and when the order was verified next day by our shipping manager Butch R***. Our representatives never state "Free Sample"Butch R*** has spoken with the complainant and has agreed to authorize a *** call tag. Please have the customer place the product in acard board box and ready for pick up within the next 3-business days. Then *** is to withdraw the complaint.Sincerely,Debra H***

*** *** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On March **, 2014 *** *** of ICL spokewith *** *** regarding our Sewer Cleaner. The price, quantity and terms were
discussedOur representatives never state "Free Sample"*** *** has spoken with the complainant and has agreed to authorize a *** call tag. Please have the customer place the product in a card board box and ready for pick up within the next 3-business days.Then *** *** is to withdraw the complaint.Sincerely,*** ***