Inspect & Save

We have been with insight pest control for about a year now, paid for their service, and now we are leaving. We have paid for pest control service and the pest still keep coming, still had pest issues. Contacted Insight over the phone and spoke with the technicians that came to the house, nothing changed and now they wanted me to pay more money for them to come out and solve the problem. Why continue to pay for services promised by Insight Pest Control if they can't control pest. We cancelled our service as of today, they want us to pay $60 to them, it will not happen. Don't waste your time or money with their service.

I just started with Insight and have been very impressed with their sales and service. The technicians today were very good, professional, personable and respectful. Thanks guys!

Only had 1 treatment with Insight Pet Control, but already seeing a difference, especially in the yard with the amount of bugs.

Salesman was lowkey and to the point and technician arrived next day at appointed time. They use college kids over the summer and he was very polite and capable. [redacted] was his name. Appointment was thorough and he was through in less than an hour. Cleaning out the spider webs in the garage was the bonus as I don't have anything that can reach that high.

I thought [redacted] the technician was very professional and knowledgeable about his work. Did a very thorough job to make sure everything was taken care of.

From the minute that a sales person knocked on my door to my first appointment with [redacted], my experience with Insight has been over and above customer service. These guys have it down! I don't buy from my front porch but something happened, I was impressed with the person on my door step. Then [redacted] showed up for my appointment and this was one awesome guy. He thoroughly explained what he would be doing and how long it would take. He handed me an iPad to watch a very short but extremely well produced video that was recorded by the CEO. This CEO was so well spoken that I actually watched and listened to the video which just reiterated who they were and what their process was, but it was compelling. [redacted] walked through my house and very quickly figured out my own personality and mirrored it very well in that he joked right back at me when I joked with him. This technician was so outgoing and pleasant that I would hire him myself as a sales person. Great experience!

The technician arrived at the time they said they'd be arriving, very polite and attentive to the pointed out problem areas. The technician also provided insight to prevent future infestations. Overall it was a great experience.

Excellent service and highly recommend! Always on time, polite, and professional.

The technition sent to my home today was [redacted] He was courteous, professional and very knowledgeable. He knew immediately what he, and I, needed to do to help rectify my main pest issue. I look forward to working with your company and [redacted], in the future. Thank you for your "Insight".

[redacted]

[redacted] performed my seasonal application today. He was very professional and attentive to my pest concerns. He treated my large, wooded property completely. I couldn't be more satisfied with his service and the service of Insight Pest Solutions. I've been a customer for many years and wouldn't use another service. Thanks! [redacted]

The tech, [redacted] arrived on time rang the bell to let me know he was here and explained what he was going to do. He was very polite and professional.

We had a very positive experience with Insight Pest Solutions. The sales people were very professional as was our technician who was informative and thorough in his explantions and his work. All areas of the interior of our house and the exterior were treated to keep pests from entering our home. .

We have had a bad yellow jacket, paper wasp and spider problem in our new home. [redacted] was very thorough in explaining how pest control works and even gave me the number of her supervisor to discuss some issues I've had. After speaking to the supervisor [redacted] was able to spend more time here trying to address our problem. She thoroughly explained everything she was going to do and said give it 10 days to work. Keeping our fingers crossed that it works this time as my husband is allergic to bee stings!
Not happy with the call center as every time I call they indicate they are busy and I can leave my number and they will call me back.....obviously not the same day! My first call was in the morning and I left my information. Never received a call back ....so I called the next morning and waited on hold and spoke to the call center supervisor who just set me up for my next quarterly call and didn't really indicate to the technician that this was a call back and I still had a wasp and spider problem. Now I know to ask for the service manager. Technician gets an A+. Customer call center a F.

The service that I received was very thorough and very professional. [redacted] explained the process and answered any questions that I addressed very professional. I felt that he serviced my home very well.

On time, quick, and very curtious. Addressed all of my concerns, and explained the process in detail.

Our applicator was on time and very professional. He answered our questions and hopefully resolved our issues. Things seem to be a lot better since we started using insight pest solutions.

I had a great experience with Insight Pest Solutions. The Insight Representative [redacted] was very professional, helpful and extremely pleasant. This is my first time doing business with this company and I had a wonderful experience.

[redacted] was a great representative of the company Insight . He was very friendly and attentive to our needs. [redacted] has great things to say about the company he represents and is very proud!

The tech arrive on time and explain everything he was about to do to fix my pest problem. He was very professional and did everything he said he would do. Do to the tech great knowledge he made a bad situation into not so bad problem. I like to thanks the company and tech for all the help I received with my mice problem.

The service technician was very pleasant and informed me as to what would be done and what to expect. when he asked if there were any issues, I explained that there were several wasps seen in the back. He took extra time to look at and treat the area.