Intelius.com

[redacted] filed a consumer complaint with the Washington State Attorney General's office regarding this matter.? I have provided our response to that office here for your reviewPlease note that [redacted] ***? received a refund of $on or about September 11, This should resolve [redacted] ***'s issue.? If you need additional information, please feel free to contact me at [email protected]? Sincerely, ? Tara M [redacted] PeopleConnect, Inc.www.intelius.com? ?

Complaint # [redacted] Consumer: [redacted] We are in receipt of the consumer complaint filed by Ms [redacted] Intelius is an online public information website which collects and compiles public records and publicly available information via local, state, federal and other agenciesPublic records are available from the official public records custodian or repository to anyone who requests themIn addition to public records, personal information may be publicly or commercially availablePublicly available information consists of online and offline information that is generally available but is not maintained by a government agency, such as names, addresses and telephone numbers of individuals and businesses, professional licensing and trade organization information, press releases and newspaper articles and content from blogs or social networking sitesFor additional information regarding how we collect and share an individual’s information we recommend viewing our Privacy Policy located at http://www.peopleconnect.us/privacy While not required to do so, we do, as a courtesy, accept requests from individuals to opt out their personal information from our databases once they have verified their identity, usually with a government issued form of identification, such as a driver’s license Per Ms [redacted] ’s request, we have removed her information from the Intelius database, as well as our affiliated websitesHowever, it is important to remember that the procedure to opt out is temporaryIntelius is constantly updating its database with new public recordsIt is possible that an individual may need to resubmit a request to opt out for any new records that may have been added to its database since their last opt out requestWhile we are unable to anticipate how, when, or even if information will reappear on our sites, we will be more than happy to remove an individual’s information upon request Ms [redacted] may still initially notice her name appearing within search engine resultsIf this occurs, it means that while Ms [redacted] ’s information was still in our systems, search engines indexed the public results pages of the Intelius websiteIn order for this listing to be removed, individual search engines will need to re-index these webpages and update the information they have cachedWhen and how often these pages are re-indexed is beyond our control and is based on each search engines’ internal policies and algorithmsHowever, Ms [redacted] should note, that none of her information appears in any Intelius search results Managing personal information through the Intelius opt-out service is just one step in eliminating its availabilityThere are many other sites that may provide similar information found on our sitePublic records sites, search engines, social networking sites and other online companies provide different levels of information about individuals This information should successfully resolve Ms [redacted] ’s complaintShould your office or Ms [redacted] have any questions or need additional information, please feel free to contact me at [email protected] Sincerely, Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Complaint # [redacted] Consumer: [redacted] ? We are in receipt of the consumer rebuttal filed by Mr [redacted] ? Please note, the information submitted to us via the original complaint was for “ [redacted] ”Per Mr [redacted] ’s request, I have also removed the listing for “ [redacted] ” from the Intelius and affiliated websites, including phonesbook.com ? This information should successfully resolve Mr [redacted] ’s complaintShould your office or Mr [redacted] have any questions or need additional information, please feel free to contact me at [email protected] ? Sincerely, ? Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Managing personal information through the Intelius opt-out service is just one step in eliminating its availabilityThere are many other sites that may provide similar information found on our sitePublic records sites, search engines, social networking sites and other online companies provide different levels of information about individualsWe could not locate any listings in our database matching the information Mr [redacted] provided.? If Mr [redacted] still sees information for himself, we would like him to reply with the URL where the information can be found.We recommend Mr [redacted] review our privacy policy located on the Intelius website at https://www.intelius.com/privacy.php.Additionally, it is important to remember that the procedure to opt out is temporary.? Intelius is constantly updating their database with new public records.? It is possible that an individual may need to resubmit a request to opt out for any new records that may have been added to our database since their last opt out request.? While we are unable to anticipate how, when, or if information will reappear on our site, we will be more than happy to remove an individual’s information upon request? We appreciate your cooperation in resolving this issue and apologize for any inconvenience

Intelius’s policy is to use all applicable means to deliver the information service to our customers.? The information we provide is gathered from selected public records and other sources.? Local, state, and federal agencies make updates to public records.? The information can come from sources such as: marketing surveys, land deeds, catalog purchases, voter registrations, lawsuit filings, court records, magazine subscriptions, and address changes.? This data is compiled into a comprehensive public record search that Intelius maintains with active updates from its sources.Our bulks sales department operates at different hours than our Customer Care.? Once Mr [redacted] ’s sales person was available, attempts were made to reach him by email and phone.? After communicating with Mr [redacted] by email, an agreement was met to refund the unused search credits.We processed a refund of $for the unused Background Report search credits to Mr [redacted] ’s account on 2/22/2016.? This refund will appear on his statement in one of the next two billing cycles depending on the closing.We sincerely appreciate your cooperation in resolving this matter and apologize for any inconvenience

Complaint Number:? [redacted] Consumer Name: [redacted] ? We are in receipt of the consumer complaint filed by Mr [redacted] in connection with his dissatisfaction with a Background Report he ordered on March 7, on the Intelius website ? Intelius is an online public information websiteThe information we provide is gathered from public records and publicly available information via local, state, federal and other agenciesThis data is compiled into a comprehensive public record search that Intelius maintains with active updates from its sourcesHowever, it is important to note that not all states or every county within each state provides digital access to its records and therefore some records may be incomplete ? The report that Mr [redacted] purchased included his search subject’s contact, information, including address, email and phone records, family members, educational history and three civil court records (one in and two in 2016)In addition, a Background report will provide criminal, civil and marital history, if the information is available from the state in which the individual resides or if the individual has this information to report ? The Terms of Service which Mr [redacted] agreed to when he purchased his report specifically states that all report purchases are non-refundable and that users “should not assume that the data available through these Services include a complete or accurate history of any person's criminal or civil background or other informationThe data contained in the databases used by the Services have been compiled from publicly available information (such as from court records, phone directories, social networks, business websites, and other public sources) and other proprietary sources for the specific purposes of locating individuals and/or providing general background information about individualsWE HAVE NOT VERIFIED THE DATA OR INFORMATION AVAILABLE THROUGH THE SERVICES AND DO NOT WARRANT ITS ACCURACY, LEGITIMACY, TIMELINESS, LEGALITY OR COMPLETENESSANY DATA OR INFORMATION PURCHASED FROM US VIA THE SERVICES IS PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR NON-INFRINGEMENT.” ? When Mr [redacted] spoke to our customer service representative on March 7, he was notified of the no refund policy and was offered a complimentary free search reportHowever, Mr [redacted] declined the offer and terminated the callAs noted above, search reports are non-refundable, therefore, we are unable to provide a refund to Mr [redacted] ? This information should successfully resolve Mr [redacted] ’s complaint ? Sincerely, ? Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com ? ?

Complaint # [redacted] Consumer: [redacted] ? We are in receipt of the consumer complaint filed by Ms***Intelius is an online public information website which collects and compiles public records and publicly available information via local, state, federal and other agenciesFor additional information regarding how we collect and share an individual’s information we recommend viewing our Privacy Policy located at https://www.intelius.com/privacy ? Ms [redacted] submitted her opt out request on May 17, 2018, her information was removed from the Intelius database on or about May 21, If Ms [redacted] is still seeing her name appearing within Google search results pages, it means that while Ms***’s information was still in our systems, Google indexed the public results pages of the Intelius websiteUnfortunately, we do not have the ability to remove this information from Google’s search results ? In order for this specific search string to be removed, Google will need to re-index these webpages and update the information they have cachedWhen and how often these pages are re-indexed is beyond our control and is based on Google’s internal policies and algorithmsHowever, Ms [redacted] should note, that none of her information appears within any of the Intelius search resultsPlease see the attached screen shot of a search page showing no information available on the Intelius website for “ [redacted] ***” ? Additionally, it is important to remember that the procedure to opt out is temporaryIntelius is constantly updating its database with new public recordsIt is possible that an individual may need to resubmit a request to opt out for any new records that may have been added to its database since their last opt out requestWhile we are unable to anticipate how, when, or if information will reappear on our sites, we will be more than happy to remove an individual’s information upon request or the member can utilize the automated online opt out process and select the records they would like to remove at https://www.intelius.com/optout ? This information should successfully resolve Ms***’s complaintShould your office or Ms [redacted] have any questions or need additional information, please feel free to contact me at [email protected] ? Sincerely, ? Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Complaint # [redacted] Consumer: [redacted] We are in receipt of the consumer complaint filed by Mr [redacted] in connection with a background report and a federal and nationwide criminal report he conducted on March 3, on the Intelius website Intelius’ policy is to use all applicable means to deliver the information services ordered by its customersThe information provided is gathered from selected public records and other publicly available informationThe data is compiled into a comprehensive database record that Intelius maintains with active updates from its sourcesDue to the nature of public records, however, Intelius cannot warrant the information provided is always current, complete, or accurate Per the Terms of Service Mr [redacted] agreed to upon the completion of his purchase, Intelius has a no refund policyHowever, as a matter of customer courtesy, I have provided a full refund of the cost of the reports to Mr [redacted] ’s credit card on March 6, in the amount of $($for the background report and $for the federal and nationwide report)Mr [redacted] should note this refund on his account within the next to days depending on his financial institution’s billing cycle and internal refund policy This information should successfully resolve Mr [redacted] ’s complaintShould your office or Mr [redacted] have any questions or need additional information, please feel free to contact me at [email protected] Sincerely, Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Complaint #: [redacted] Consumer: [redacted] ? We are in receipt of the consumer complaint filed by Mr [redacted] Intelius is an online public information website which collects and compiles public records and publicly available information via local, state, federal and other agenciesPublic records are available from the official public records custodian or repository to anyone who requests themIn addition to public records, personal information may be publicly or commercially availablePublicly available information consists of online and offline information that is generally available but is not maintained by a government agency, such as names, addresses and telephone numbers of individuals and businesses, professional licensing and trade organization information, press releases and newspaper articles and content from blogs or social networking sitesFor additional information regarding how we collect and share an individual’s information we recommend viewing our Privacy Policy located at http://www.peopleconnect.us/privacy? While not required to do so, we do, as a courtesy, accept requests from individuals to opt out their personal information from our databases once they have verified their identity, usually with a government issued form of identification, such as a driver’s license ? Per Mr [redacted] ’s request, we have removed his information from the Intelius database, as well as our affiliated websitesHowever, it is important to remember that the procedure to opt out is temporaryIntelius is constantly updating its database with new public recordsIt is possible that an individual may need to resubmit a request to opt out for any new records that may have been added to its database since their last opt out requestWhile we are unable to anticipate how, when, or even if information will reappear on our sites, we will be more than happy to remove an individual’s information upon request.? ? Managing personal information through the Intelius opt-out service is just one step in eliminating its availabilityThere are many other sites that may provide similar information found on our sitePublic records sites, search engines, social networking sites and other online companies provide different levels of information about individuals ? This information should successfully resolve Mr [redacted] ’s complaintShould your office or Mr [redacted] have any questions or need additional information, please feel free to contact me at [email protected] ? Sincerely, ? ? Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Complaint: [redacted] I am rejecting this response because: The billing for $was fraudulentI did not request an extended membershipThere are other online complaints about Intelius making fraudulent chargesSincerely, [redacted] ***

Complaint # [redacted] Consumer: [redacted] ? We are in receipt of the consumer complaint filed by Ms [redacted] Intelius is an online public information website which collects and compiles public records and publicly available information via local, state, federal and other agencies.? For additional information regarding how we collect and share an individual’s information we recommend viewing our Privacy Policy located at https://www.intelius.com/privacy Per Ms [redacted] ’s request, we have removed her information from the Intelius database, as well as our affiliated websitesHowever, it is important to remember that the procedure to opt out is temporary.? Intelius is constantly updating its database with new public records.? It is possible that an individual may need to resubmit a request to opt out for any new records that may have been added to its database since their last opt out request.? While we are unable to anticipate how, when, or if information will reappear on our sites, we will be more than happy to remove an individual’s information upon request Additionally, managing personal information through the Intelius opt-out service is just one step in eliminating its availabilityThere are many other sites that may provide similar information found on our sitePublic records sites, search engines, social networking sites and other online companies provide different levels of information about individuals This information should successfully resolve Ms [redacted] ’s complaint.? Should your office or Ms [redacted] have any questions or need additional information, please feel free to contact me at [email protected] Sincerely, Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Complaint # [redacted] Consumer: [redacted] We are in receipt of the consumer complaint filed by Ms [redacted] in connection with a People Search Plus report she ordered on July 24, on the Intelius website Prior to purchasing her report, Ms [redacted] was specifically notified what information would be provided if it was availableIntelius’ policy is to use all applicable means to deliver the information services ordered by its customersThe information provided is gathered from selected public records and other publicly available informationThe data is compiled into a comprehensive database record that Intelius maintains with active updates from its sourcesDue to the nature of public records, however, Intelius cannot warrant the information provided is always current, complete, or accurate Per the Terms of Service Ms [redacted] agreed to upon the completion of her purchase, Intelius has a no refund policyHowever, as a matter of customer courtesy, I have provided a full refund of the cost of the report to Ms [redacted] ’s credit card on July 25, in the amount of $Ms [redacted] should note this refund on her account within the next to days depending on her financial institution’s billing cycle and internal refund policy Ms [redacted] is not currently enrolled in any subscription membership plan and no additional monthly charges will appear on her account unless she proactively purchases a subscription membership in the future This information should successfully resolve Ms [redacted] ’s complaintShould your office or Ms [redacted] have any questions or need additional information, please feel free to contact me at [redacted] @intelius.com Sincerely, Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Complaint #: [redacted] Consumer: [redacted] We are in receipt of the consumer complaint filed by Mr [redacted] Intelius is an online public information website which collects and compiles public records and publicly available information via local, state, federal and other agencies Public records are available from the official public records custodian or repository to anyone who requests themIn addition to public records, personal information may be publicly or commercially availablePublicly available information consists of online and offline information that is generally available but is not maintained by a government agency, such as names, addresses and telephone numbers of individuals and businesses, professional licensing and trade organization information, press releases and newspaper articles and content from blogs or social networking sitesFor additional information regarding how we collect and share an individual’s information we recommend viewing our Privacy Policy located at http://www.peopleconnect.us/privacy While not required to do so, we do, as a courtesy, accept requests from individuals to opt out their personal information from our databases once they have verified their identity, usually with a government issued form of identification, such as a driver’s license Per Mr [redacted] ’ request, we have removed his information from the Intelius database, as well as our affiliated websitesHowever, it is important to remember that the procedure to opt out is temporaryIntelius is constantly updating its database with new public recordsIt is possible that an individual may need to resubmit a request to opt out for any new records that may have been added to its database since their last opt out requestWhile we are unable to anticipate how, when, or even if information will reappear on our sites, we will be more than happy to remove an individual’s information upon request Managing personal information through the Intelius opt-out service is just one step in eliminating its availabilityThere are many other sites that may provide similar information found on our sitePublic records sites, search engines, social networking sites and other online companies provide different levels of information about individuals This information should successfully resolve Mr [redacted] ’ complaintShould your office or Mr [redacted] have any questions or need additional information, please feel free to contact me at [email protected] Sincerely, Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Complaint: [redacted] I am rejecting this response because: My main complaint was not addressed by the business in mentionI stated that their on-line correspondence when signing up for a membership states " that any time the membership can be cancelled either by calling their support Office number any time for any reasonI called that support number and they said they could not cancel the membershipThe inconsistencies that they mention in their answer was not even the main reason I initiated this complaintthey are telling the public that we can call and cancel at anytime for any reason the membership and when I initiated this? written quote ? they could not/would not follow thruIf they had explained why they could not cancel the membership that they quoted when you sign up it would have been better.? In addition, if they had given me the information about I-tunes like they did in their answer again it could have alleviated having this complaint filed in their public record.? I know for whatever reason that I won't ever get my money back so lets just close this and move onI would like notice left open and on file? for the public to be able to see or use if this happens to someone else? Sincerely, [redacted]

Intelius collects and compiles public records and publicly available information.? Local, state, and federal agencies make updates to public records.? The information can come from sources such as: marketing surveys, land deeds, catalog purchases, voter registrations, lawsuit filings, court records, magazine subscriptions, and address changes.We have removed the requested information from the Intelius database, as well as affiliated sites.We recommend Ms [redacted] review our privacy policy located on the Intelius website at https://www.intelius.com/privacy.php.Generally, we do require an individual’s identity to be verified prior to processing a request to opt out.? ? To do this, we request that proof of identity be submitted along with the removal request.? Proof of identity can be a state issued ID card or driver's license.? When uploading, faxing, or mailing a copy of a driver's license, we require that the photo and the driver's license number be crossed out.? However, we do need to see the name, address, and date of birth to ensure that all information is removed from our database.? If an individual does not feel comfortable faxing us their driver’s license or other state issued identification, they can send a notarized statement of their identity.Additionally, it is important to remember that the procedure to opt out is temporary.? Intelius is constantly updating their database with new public records.? It is possible that an individual may need to resubmit a request to opt out for any new records that may have been added to our database since their last opt out request.? While we are unable to anticipate how, when, or if information will reappear on our site, we will be more than happy to remove an individual’s information upon request? We appreciate your cooperation in resolving this issue and apologize for any inconvenience

Complaint #: [redacted] Consumer: [redacted] ? We are in receipt of the consumer complaint filed by Mr [redacted] ? Intelius is an online public information website which collects and compiles public records and publicly available information via local, state, federal and other agencies Public records are available from the official public records custodian or repository to anyone who requests themIn addition to public records, personal information may be publicly or commercially availablePublicly available information consists of online and offline information that is generally available but is not maintained by a government agency, such as names, addresses and telephone numbers of individuals and businesses, professional licensing and trade organization information, press releases and newspaper articles and content from blogs or social networking sitesFor additional information regarding how we collect and share an individual’s information we recommend viewing our Privacy Policy located at http://www.peopleconnect.us/privacy? While not required to do so, we do, as a courtesy, accept requests from individuals to opt out their personal information from our databases once they have verified their identity, usually with a government issued form of identification, such as a driver’s license ? Per Mr [redacted] ’ request, we have removed his information from the Intelius database, as well as our affiliated websitesHowever, it is important to remember that the procedure to opt out is temporaryIntelius is constantly updating its database with new public recordsIt is possible that an individual may need to resubmit a request to opt out for any new records that may have been added to its database since their last opt out requestWhile we are unable to anticipate how, when, or even if information will reappear on our sites, we will be more than happy to remove an individual’s information upon request.? ? Managing personal information through the Intelius opt-out service is just one step in eliminating its availabilityThere are many other sites that may provide similar information found on our sitePublic records sites, search engines, social networking sites and other online companies provide different levels of information about individuals ? This information should successfully resolve Mr [redacted] ’ complaintShould your office or Mr [redacted] have any questions or need additional information, please feel free to contact me at [email protected] ? Sincerely, ? ? Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Complaint # [redacted] Consumer:? [redacted] ? We are in receipt of the consumer complaint filed by Ms [redacted] in connection with Intelius’ Premiere Plus Trial Membership ? Intelius customers are presented with a two-tier pricing structure when purchasing reports on the Intelius websiteEach offer includes the standard full one-time purchase price and a second discounted report price plus a one-week trial of the Intelius Premier Plus membershipIf the user elects to continue with their selected report type but does not wish to continue the Premier Plus membership they are instructed to cancel the Premier Plus membership within the first days and they will only be charged $for the Premier Plus trial membershipHowever, if the user does not cancel, the member is enrolled in the Premier Plus membership and their credit card will be charged a monthly fee of $(plus applicable taxes) going forward ? Intelius provides clear disclosures within the report purchase process of the Premier Plus membership offerBelow, I have outlined the process and various places in which Intelius notified Ms [redacted] of the membership offer and details? On January 25, 2018, Ms [redacted] purchased a discounted reverse phone search in the amount of $.95, which included a 7-day trial membership of the Premier Plus membershipMs [redacted] was notified of this offer and trial membership when she selected her report type and again on the payment information pageAdditionally, she was required to manually select a checkbox on the payment information page before she could complete her report purchase that specifically notified her of the offer and the membership terms, including that her credit, debit or PayPal account would be charged $if she did not cancel her 7-day trial membership, a phone number to cancel her membership, that her membership benefits would continue through the last month for which she paid and that there are no refunds or partial month creditsMs [redacted] was presented with language in the same checkbox that by clicking the button to purchase, she agreed to the Terms of Service and Privacy Policy (with hyperlinks to each)A copy of the purchase page is attached for your review ? The “Automatic Renewal Program” section located under the “Paid Services” portion of the Terms of Service states: ? “Upon your acceptance of an offer for the purchase of any subscription-based Paid Services, you will be enrolled in our automatic renewal program to help ensure that there is no interruption in your access to such Paid ServicesUnder this program, you authorize us to automatically renew your subscription at the end of the term of the subscription you purchased, and each subsequent term, for the same term length of the subscription you initially purchased (unless otherwise stated in the offer you accepted)Unless you change your renewal status as described below, at the time of each such renewal you authorize us to charge your designated Payment Method at the then-current, non-promotional price (unless otherwise stated in the offer you accepted) for the renewal of your subscriptionIf you no longer want to be enrolled in our automatic renewal program, you can change your renewal status at any time by completing the following steps: ? ·? ? ? ? ? ? ? ? Intelius.com ?" cancelling your membership on the My Account portion of the Intelius.com Website or by calling (888) 445-? Please note that completing these steps will only stop future automatic renewals of your subscription and will not impact any automatic renewals that occurred prior to the date that you completed these steps.” ? Shortly after her report purchase, Ms [redacted] would have received a receipt confirmation email sent to the email address associated with her Intelius accountThis email contained the amount Ms [redacted] paid for her report and the Intelius Premier Plus membership terms and conditions and instructions on how to cancel her trial membership ? Intelius’ policy is to use all applicable means to deliver the information services ordered by its customers.? The information provided is gathered from selected public records and other publicly available informationHowever, there are times when instant results for phone numbers cannot be completedWhen this occurs, Intelius offers its Assisted Phone Search, generally an extra apaid service, for freeIn the event, we are still unable to provide any data, we provide a refund to the user for the cost of the reverse look up searchSince Intelius was unable to find any additional information regarding the phone number Ms [redacted] was researching, she was provided a refund of her initial $on January 27, I have attached a representative copy of the webpage Ms [redacted] would have received when she was notified that we were unable to provide instant information regarding the phone number she was researching ? According to our records, Ms [redacted] cancelled her trial membership within the 7-day period and, as a result, her payment method was charged $on February 2, according to the terms she agreed to when she made her initial purchase.? ? Per Ms [redacted] ’ request, I have removed her Intelius membership ? This information should successfully resolve Ms [redacted] ’ complaint ? Sincerely, ? Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com ?

Complaint # [redacted] Consumer: [redacted] We are in receipt of the consumer complaint filed by Ms [redacted] Intelius is an online public information website which collects and compiles public records and publicly available information via local, state, federal and other agencies For additional information regarding how we collect and share an individual’s information we recommend viewing our Privacy Policy located at https://www.intelius.com/privacy Per Ms [redacted] ’s request, we have removed her information from the Intelius database, as well as our affiliated websitesHowever, it is important to remember that the procedure to opt out is temporaryIntelius is constantly updating its database with new public recordsIt is possible that an individual may need to resubmit a request to opt out for any new records that may have been added to its database since their last opt out requestWhile we are unable to anticipate how, when, or even if information will reappear on our sites, we will be more than happy to remove an individual’s information upon request Additionally, managing personal information through the Intelius opt-out service is just one step in eliminating its availabilityThere are many other sites that may provide similar information found on our sitePublic records sites, search engines, social networking sites and other online companies provide different levels of information about individuals This information should successfully resolve Ms [redacted] ’s complaintShould your office or Ms [redacted] have any questions or need additional information, please feel free to contact me at [email protected] Sincerely, Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me but with some comments I would like you to take in mindIntellius in their response to my complaint, mentioned a second refund of that will show in to days in my bank account, in that order of ideas, I would like the Revdex.com to keep open my complaint file until that happens, or to give me options, based on your experience to protect my consumer interests and rights, so I don't have to file another complaint in case I don't get that money in my accountBecause It will be one month to two months for that to happenOther than that, I find the resolution satisfactory.for? Sincerely, Mr [redacted]