Inter-Tec

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved. Sincerely, [redacted]

We reviewed the customers account previously and confirmed that his account was appropriately disciplined for cheatingWe do not provide exact details as it would make it easier for cheaters to abuse our systemThe customer's ban will expire and this "complaint" is essentially a request for informationWe will not provide further information and this complaint should be closed and resolved in favor of the CompanyThis is our last comment on this matter

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] This is disgustingI have on multiple attempts tried to prove to Rockstar that I am in fact NOT a cheater, I have not exploited their game, I have done nothing wrong, and yet they continue to ignore meLet me explain whyGTA Online has an auto-banning system in place that monitors two different thingsThe first thing it monitors is the installation folder of GTA, and decides whether or not you have a mod or exploit installed each and every time you log onWhile I HAVE had mods installed in the past, they have been single player mods, and that is deemed OK by Rockstar themselvesFurthermore, to my knowledge, I have never played GTA online with mods installed, I believe that every time I've attempted to the play the game online I have first uninstalled the mods, just incase their bot suspects me of hackingSecond, their bot surveys your online account and statistics, to see whether or not your behavior in game matches up with what they consider 'suspicious behavior'For example, if a player has suddenly spawned in million dollars for themselves, their bot will see this, know that this is very strange behavior, and flag the accountAt the time that I was banned, I cannot imagine that anything I was doing could have possibly been strange enough for their bot to suspect me of illegal activity, but yet I still received a ban I'm currently shaking with anger and frustration, because this company is 100% unwilling to listen to me, and they will not allow me to prove to them that I am infact innocentI need the help of the Revdex.com because if this behavior continues, and my account is wrongfully banned again in the future, I will be banned permanently, as they mentionedTHIS CANNOT HAPPEN, because I spent USD on this game, and I'm completely innocent of any hacking or exploitingWhat they're doing is theft, and this needs to be looked into furtherI want to speak directly to a highat Rockstar and explain to them that something is wrong with their system, and that they need to do something to fix it before I and other players are locked out of a game that we paid for In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

The customer was having problems downloading the game due to slow connection speeds and contacted our Support teamThe customer requested to download the game from a different service and our Support team was able to assistThe user has not responded to support since then so we assume the issue is resolvedThe complaint should be closed in favor of the Company

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] well I contacted u previously about rockstar games and instead of giving me activation code to activate game they gave me a password reset witch wasnt what I was looking for im looking for a activation code to activate the game that all and they still havent given me one yet I dont think they understand what im asking when u buy game u get activation code to activate it so you can play game I lost paperwork with code on it with a recent move I made and are asking them for another code so I can play game thats it not a password reset for social club!have them send me a activation code so I can play game not a password reset for social club In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

This customer contacted our Support team about a two-week game ban, and was informed that it had been flagged by our cheater systemWe double-checked the account and verified that the detection was correctDiscipline of players who modify the game in violation of the terms of use is not within the purview of the Revdex.comThis complaint should be resolved in favor of the Company and this is the final comment on the case.Also: Here is someone with that same name on a cheating forum talking about modding(screen capture attached) [redacted]

We reviewed the customer’s account previously and confirmed that his account was appropriately disciplined for violating the game terms and licenseWe do not provide exact details as it would make it easier for cheaters to abuse our system The customer’s online gameplay ban is permanent but he can continue playing offlineWe will not provide further information and this complaint should be closed and resolved in favor of the CompanyThis is our final comment on this matter

The customer contacted our Support team about an issue with one of his purchases and it was resolved in the ticket since the time of the Revdex.com filingThe complaint should be resolved in favor of the CompanyThis is our last comment on the matter

We have reviewed the customer’s account data and confirmed that all removed in-game funds had been illegitimately gainedAny legitimately gained funds were not removed from the account, as the customer is stating that they wereThis complaint should be closed and resolved in favor of the Company This is our final comment on this matter

We reviewed this customer’s case and it was resolved on Friday, 8/*/since the time of the Revdex.com complaintThis complaint should be resolved in favor of the Company

This case is being properly dealt with through our Support system. Our Support team has attempted to work with the customer, but the customer has not responded to Support communications since 5/*/2016. The customer is able to play the game and should work with Support if there are any remaining... issues. The complaint should be closed and resolved in favor of the Company; this is our last comment on this matter.

RevDex.com:At this time, I have not been contacted by Rockstar Games Inc. regarding complaint ID [redacted] .Sincerely, [redacted]

This issue has since been resolved via Support channels The customer replied thanking us on Sept ***, and we have had no further contact since then This complaint should be closed and resolved in favor of the Company

The customer stated in their support ticket that this issue has been satisfactorily resolved This issue should closed and resolved in favor of the Company This is our final comment on this matter

This is a Support issue should be handled through Support channelsWe have reached out to this customer for more information, and the customer should work with Support on this issueThis complaint should be closed and resolved in favor of the company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
My character was deleted, and I had to make a new character for my accountNo explanation was given of how my account violated EULA or Terms of ServiceI have received no satisfactory help from Rockstar games; just baseless accusations
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We reviewed the customer's account data and have confirmed that the customer was appropriately suspended from GTA Online for violating the game terms and end user licenseThe player was temporarily suspended but has been warned that a permanent ban from online play may result if these actions are
repeatedThe customer is not currently bannedThis complaint should be resolved in favor of the company and this is our final comment on the case

We reviewed the customer's account data and have confirmed that the customer was appropriately suspended from GTA Online for violating the game terms and license by cheating in the online modeThe player was initially temporarily suspended and was warned that a permanent ban from online play may
result if these actions continuedThis complaint should be closed and resolved in favor of the CompanyThis is our final comment on this matter

We have reached out to this customer and the issue is being handled through our Support systemThis complaint should be resolved and closed in favor of the Company