Inter-Tec

Revdex.com:Rock star has contacted us and has held up their end of the commitment Funds were given to my sons account Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.I never received a reply from the business via Revdex.com but did finally receive one one their forumsI will consider this closedIf rockstar is reading this next time respond on a timely manner and if you close a ticket and start a new one tell the customer about it Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved becaus Rockstar They Have not helped me with this I have not got my refund for the gta games I ask for since they won't fix my account back I have never seen a company with such a bad customer service as Rockstar games they have been rude and mean to me over this The worst customer service in the world I don't understand why they won't help me with this In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com:At this time, my complaint, ID [redacted] regarding Rockstar Games Inchas been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]

We reviewed the customer's account data and confirmed that the in-game funds removed from the online account were indeed illegitimately gained The account showed an extensive gain of modded in-game funds This complaint should be closed and resolved in favor of the CompanyThis is our final comment on the matter

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I'd like to address the fact you have absolutely no proof of this nor have I ever cheated in any games that I have playedI have autism and enjoy playing video games to help cope and after spending over $on your in game funds they need to be refunded or I will be filing suit with the Attorney General'sIf you do not refund my money or provide proof I will make this a public issue and take this up with the media and I'm sure you all would not appreciate dealing with thatAlso I'd like to address the fact that with all that money spent you have absolutely NO right to take away my access from content that I purchased: which is exactly what you have done by banning me with no proofClearly someone has had a bad day and you should rethink your response or this will go publicI hope you make the right choice for the sake of yourselvesYou're customer service is awful and there is nobody to contact and all of my support tickets have been shut down with no response and I'm sure the media will eat this story upNow you have your choices and I'm sure you will make the right decisionI cannot control what other modders do and I witness plenty of cheaters dropping money on people that you do nothing aboutRegards - *** In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The company is providing no proof as to what was done to cheatI remain firm in my stance I had no cheats or any type of mod menu active at any pointAnd less proof can be provided of what exactly happened that cause the ban, this case should remain open and not resolved until an appropriate response from the company or compensation is providedI either want the account unlocked, or $refunded to me In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I double-checked and verified that I am the biological daughter of [redacted] ***See how easy it is for a person or company to claim something without documentation? Rockstar Games can claim something was double-checked and verifiedIt doesn't make it true and the failure of Rockstar Games and Pole To Win International to provide documentation to prove their allegations indicates that no such documentation existsIf documentation of impropriety on my part existed Rockstar Games would have provided it by now, a month after their employees stole $million in-game currency ($USD to purchase)from my characters' account.Clearly Rockstar Games is attempting to obfuscate actual the issueThere has never been a support ticket submitted by me regarding any illegitimately gained in-game currency as the in-game currency stolen by Rockstar Support (or its subcontractor, Pole To Win International) from my in-game characters' account was earned legitimatelyI have emails from Rockstar Support showing for what each ticket was submitted and the response from Rockstar staffFurthermore, Rockstar Support is incapable of determining the provenance of in-game currency of any player with a character created prior to December or January due to the failure of Rockstar Games to reset the in-game cash statistics of players infected with the modded money being passed out in the December 2013-January time periodWhen Rockstar Games reset the in-game currency of all players in January the failure to reset the in-game cash statistics resulted in a large percentage of legitimate players, such as myself, appear to have questionable stats when these players (including myself)have engaged in no questionable in-game behaviorsRockstar Games does not have the capability to ascertain how a player obtained the in-game currency, only the total sum and what percentage was earned by various methods If Rockstar Games had access to data of when and how in-game currency was obtained, employees of Rockstar Games would have been able to determine the $million in-game GTA cash stolen from my account was legitimateThis means the only statistical data employees of Rockstar Games has access to is the in-game stats and Social Club stats, which are the same stats players can see.This means that Rockstar Games is basing the decision to steal $million in-game currency ($USD to purchase) on the same stats which shows my average time per game session is 213,504,016,days, hours, secondsAccording to the very stats Rockstar Games is using to justify the claim that the $million in-game currency stolen from my account by Rockstar Support my average time playing Grand Theft Auto Online is 584,942,YEARS per sessionPerhaps Rockstar Games wants to double-check the the validity of my average time per session being 213,504,016,DAYS, HOURS, SECONDSSince this is the only statistical data Rockstar Games has access to it must be correct.My cash statistics (along with a large percentage of players active at that time) were corrupted in December and January during a massive influx of counterfeit in-game currencyThe counterfeit in-game currency was cleared from all Grand Theft Auto Online players in January All in-game currency in my characters' account since that reset was earned legitimatelyPer this January **, Rockstar [redacted] article: [redacted] "Anyone who innocently received GTA$ as a result of these exploits but did not engage in cheating to acquire it will not face any further action - the funds will just be removed, and you'll be able to keep any items you currently own."As Rockstar Games decided to steal $million in-game currency ($USD to purchase) from my in-game account, which had been earned legitimately since approximately January **, 2014, Rockstar Games did pursue further, unwarranted action due to its failure to reset the in-game cash stats.A review of the attachments from me will document the stats Rockstar games is using has my average time per session as 213,504,016,DAYS, HOURS, SECONDS and that the statistics Rockstar Games is using to ascertain if the $million in-game currency ($USD to purchase) was obtained via illegitimate means are flawed.This complaint is not about "Discipline of players who modify the game in violation of the terms of use" as Rockstar wishes it to be framedThis complaint is about fraud on the part of Rockstar Games, Breach of Contract by Rockstar Games, and theft of virtual currency by employees of Rockstar Games (or its subcontractor, Pole To Win International), all of which are under the purview of the Revdex.comThis complaint is not yet resolved as Rockstar Games has shown nothing to validate the claim that the $million in-game currency stolen by employees of Rockstar Games from my characters' account was anything other than legitimateAs Rockstar Games is unable or unwilling to produce documentation that the in-game currency taken from me is illegitimate, the Revdex.com should find in my favor that Rockstar Games must reimburse the $million in-game currency to my characters' account or provide the $USD to purchase the in-game currency Sincerely, [redacted] ***

Revdex.com: I have received a satisfactory response directly from the business in reference to complaint ID [redacted] , and find the matter has been resolved Thank you so much for your time, were it not for your pressure I doubt I would've had a resolution Please let me know what the best way to contribute to Revdex.com is at this email address Thanks and Best wishes, [redacted] ***

This matter is being properly handled via our Customer Support system and the customer has already been accommodated for verified claims for earned item loss Modded items acquired via cheating are against the terms of use and are not replaced if lostThis case should be closed in favor of the company and this will be our last comment

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I don't know how Rockstar can make an comment on the playability of my game but I can assure them that their patch did nothing to solve the playability problem I am having as it only caused new problems that still render the game unplayableAs I write this message my version of GTA V is still not playable at allEvery update they send out is poorly made because it adds new problems for users like me so even if they fix the intended problem the game will still not be playableIn the days that the game has been out they have still not delivered to me a playable product and it is getting pathetic at this pointStuttering, low FPS and crashes still plague the game and until they are fixed this game is unplayable In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

We reviewed the customer’s account data and have confirmed that the customer was appropriately suspended from GTA Online for violating the game terms and license by cheating in the online mode The player was temporarily suspended but has been warned that a permanent ban from online play may result if these actions are repeated This complaint should be resolved in favor of the Company and this is our final comment on the case

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: It should not be my fault for walking away for minutes unattended with no one else in my houseWhat they are telling me is something I have no control overIf a game modder pops on and spawns modded money on my head I can't do anything to stop itI finally witnessed someone dropping money on my head while I was playing about a week agoI know it gets you banned and I started running because I don't want modded moneyBut the damage has already been done and am now possibly looking at a permanent ban now? For something I can't control? Please tell me there's something wrong with thisThey should be banning modders not banning other people who have no control of a modder dropping money on their headAnd also they are saying that they can't give any infoInfo that can help solve any issuesI bought this game from them for PC and you basically can't play without getting bannedI'm sorry there is something wrong with that because once you get banned permanently, the average user would just buy another copy of the gameRockstar likes this because they make more money by it I seeIf you buy a shark card as well I guess it counts as modded money also as I added one and was banned a few days later$money gone and $8,000,plus %in game goneThey don't care they made the moneyAt what point will you start to see something fishy here? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

The customer contacted our support team requesting help with modifying his copy of the software in violation of the End User Licensing Agreement We do not provide support for third-party modifications of our games or any problems created by installing them This case should be closed and resolved in favor of the Company We will not comment further on this matter

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because I have been going back and forth with the company on them telling me that I received funds I know I did not and I sent them the verification in which they said they could see the charges so I also sent my bank statement and dates of purchases as asked now thay are saying they don't see any purhcases at all when I have the emails stating they did at firstNow I have another person emailing me asking for the same verification they keep transfereing me aroundI am tired of the games they are playing and all I am asking is for them to credit my game account or reimburse me on my cardThat is simple In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I am rejecting this response because I did nothing against the terms of service and was banned for no reason In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I was putting on it for two or three months before I added the shark card with no pain no nothing soon as I had the shark card within hours I'm banned permanently and they won't tell me for sure reason why they said it could be this reason this reason for this reason but they won't tell me for sure why they only have him right after $shark card wish now I can't use again and I'm out $ from reading online this happens to multiple people and this company is a scam they do it because they know they can just make money but not on people use their shirt cards you want to do ban you they don't tell you what it was for then just being you and tell you I can't be appealed even though you just been a hundred dollars on a shark card and $on a game this company a bunch of crooks In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

We reviewed the customer's account data and have confirmed that the customer was appropriately suspended from GTA Online for violating the game terms and license by cheating in the online modeThe player is temporarily suspended and has been warned that a permanent ban from online play may result if these actions continueThis complaint should be closed and resolved in favor of the CompanyThis is our final comment on this matter

We reviewed the customer's account data and have confirmed that the customer was appropriately suspended from GTA Online for violating the game terms and end user licenseThere is no evidence that the customer’s account was ever out of their controlThe customer was temporarily suspended, but has been warned that a permanent ban from online play may result if these actions are repeatedThe customer's suspension has expiredThis complaint should be closed and resolved in favor of the CompanyThis is our final comment on this matter