InvenTel Products LLC

*** *** ***We deeply apologize for the inconvenience, attached is a return label, so that you ship back the liberty Lantern. You may write a note on the packing slip, with your reason for replacement.We trust this resolution is satisfactory and therefore, close the
issue.SincerelyInventel

Complaint: ***
I am rejecting this response because: Please see attached Proof of Purchase and emails confirming payment receipt
Regards,
*** ***

*** *** ***We have canceled the order and processed on 01/13/, a refund in the full amount $ 69.91 for Mr*** ***, and have communicated, as such, via email to Mr*** ***. See screen shot of refund.We trust this resolution is
satisfactory and therefore, close the issue.SincerelyInventel

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me; however, the refund that they say was posted to my account on 3/16/in the amount of $was not posted to my account. I have given that a week and the account has no record of it. I will not accept this action until I receive the refund. Do you have advice as to how I can track that other than contacting my bank - which I have done? They did not provide me with an account number as to what account they put the refund in. The attachment they sent to me was very vague and other than an amount and a date it showed nothing - not even their business name or my account ending numbers, which would have been appropriate under the circumstances.
Please review this and advise me. Thank you
Regards,
Michele Brown

We deeply apologize for the inconvenienceWe have processed, on this day, a refund in the full amount $ ( order# ***) and $( Order # ***) for *** ***. See screen shots of refund.Sometimes the Bank takes 3-business days to process the
refund.We trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

*** ***
I am rejecting this response because: My account credit card currently does not have a balance and would like the refund in a check

We have processed, on this day, a refund in the full amount $ 43,( order ***) and on the order *** is ready to ship. Also we have communicated, as such, via email to *** ***. See screen shot of refund.We trust this resolution is satisfactory
and therefore, close the issue

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint
ID ***, and find that this resolution is satisfactory to me
***
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it
before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

Hello,We apologize for the inconvenience, please see attached for *** full refund transaction detailsPlease close this case as all monies have been refunded. Thank You,InvenTel Customer Service Management Team

Complaint: ***
I am rejecting this response because:
I received the dash cam in the mail on 4/30/.The dash cam does not work , video is un readable, will just throw this piece of junk in the garbage and take the lossThank you for your helpI will never order from these people again. *** & *** ***

Customer was issued a refund to her credit card

We have processed, on this day, a refund in the full amount of $for *** * *** , and have communicated, as such, via email to *** * ***. See screen shot of refund. We trust that this resolution is satisfactory and therefore , close the issue. Sincerely,Inventel
Customer Service Dept

Complaint: ***
I am rejecting this response because: the transmission of broadcast TV has little to do with the reception of the RF input on a TVIt's the same as trying to pass HDMI through an RF modulatorThe picture quality is only as good as the RF input
Regards,
*** ***

*** *** ***We deeply apologize for the inconvenienceWe have processed, on this day, a refund in the full amount $ for *** ** *** See screen shot of refundWe trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

[A default letter is provided here which indicates your acceptance of the business's
response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

Hi *** We are sorry for the inconvenience causedWith the details provided we are not able to trace your order request you to please provide us the details mentioned below; Mode of Payment : *** * *** *** etc...First Four Digit of card : XXXXLast Four Digit of card
: XXXX Thank You

:We deeply apologize for the inconvenience We have processed, on this day, a refund in the full amount of both orders $ and $=85.96 for *** * ***, and have communicated, as such, via email to Mary ***. See screen shot of refund.We trust this
resolution is satisfactory and therefore, close the issue.SincerelyInventel

Hello, We have refunded the shipping and handling as a courtesy, see attached for transaction details regarding the refundPlease close this case as all monies have been refunded to *** *** Thank You,InvenTel Customer Service Team