InvenTel Products LLC

Emailed customer with address to return a merchandise. We will process a refund, to customer's account, within of receipt of merchandise. In addition, we response late because the customer how made the order is *** ***

Hello, Please see attached for the refund check mailed to *** ***Once the check is received please close this case as the customer has been refunded in full. Thank You,InvenTel Customer Service

We have processed, on 02/26/2016, a refund in the full amount $See screen shot of refund. Some Banks take - business days to process the refundWe trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

Emailed customer with tracking info as order was delivered on 12/

[A default
letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Dear *** ***:Mr*** *** received the merchandise on January 11, on the correct address. See screen shot of tracking informationWe trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

:We have processed, on this day, a refund in the full amount $ 52.93 for Mr*** *** and have communicated, as such, via email to *** ***. See screen shot of refund.We trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

Hi,Kindly note reshipment of package is done as desired by customer and an email regarding the new tracking number is sent to customer email idAlso the email is attached for reference.Please consider this case as closed.Thank You

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards, *** *** What should have been done in days, took monthsIt took 4+ phone calls, numerous excuses, and finally a complaint to the Revdex.com.Oh well, just another pet-peeve,When the package arrived it had no Coname on it, and description was a model numberI had no idea what it was or who it was from.I had to open each box looking for something, anythingFinally had to do a search on address just to find out who sent it.P.SI found all three micro memory chips, in one box but all three are there.*** **

We have processed, on 03/04/2016, a refund in the full amount $87.92 See screen shot of refund. Some Banks take - business days to process the refundWe trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

Emailed customer as order is en route, with an estimated delivery of 12/ If she does not want the merchandise, she may return at her discretion, and we do not reimburse for shipping

Emailed customer that we cannot locate a record under her name, or contact information She must supply us with an order number for us to investigate further

[A default letter is provided here which indicates your acceptance
of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
***
*** ***
05/23/2016I appreciate your help with this matter, but they returned my funds two days after I contacted you. Again, thank you*** ***

I am rejecting this response because: I only received but my card was charged If it weren't for the over charge my account would not have an over draft of not my fault or the banksft

Emailed customer we have refunded her credit card in the amount of $

We have processed, on this day, a refund in the full amount $ for *** ***, and have communicated, as such, via email to *** ***. See screen shot of refund.We trust this resolution is satisfactory and therefore, close the issue

Please see attached for the financial file of Mr*** we have refunded his $shipping chargeWe request this case be closed. Thank you,InvenTel Customer Service

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

We have processed, on this day, a re-shipment a whole order and have communicated, as such, via email .  See screen shot of reshipment label  with the correct address..We trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

Dear Rain Ferrara: We have processed, on 02/25/2016.  See screen shot of refund.  We need to wait around 3-5 business days. (Process of the Bank) We trust this resolution is satisfactory and therefore, close the issue. Sincerely Inventel